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In this chapter I describe and analyze the decisions and strategies made by marketplace vendors in Challapata, Oruro, Bolivia, by presenting four detailed case studies. I demonstrate that rather than trying to simply gain a profit in order to accumulate capital, a variety of goals and objectives underlie the way in which vendors operate their businesses. These numerous goals and objectives can be recognized when vendors’ businesses are comprehended as one aspect of household maintenance activities. I conclude that when viewed from this perspective, vendors’ decisions and strategies can be understood to be shaped by moral and social obligations as well as by the rationality of the market.

The spread of COVID-19 has shaken people’s lives around the globe in an extraordinary way, threatening health, disrupting economic activity, and spreading fear and anxiety. However, the outbreak originated as a public health crisis, the COVID-19 pandemic has also developed into a global economic crisis, with severe and potentially lasting impacts on employment and trade. The chapter investigates the changing dynamics of street economy during the COVID-19 era. In this study, one of the biggest but overlooked stakeholders of the street economy, municipality’s perception through the constables regarding the street vendors will be investigated. It is known that the worldwide epidemic of COVID has caused such problems as layoffs, depreciation of money, the global crisis, foreign trade coming to a halt, and, thus, it reduces individuals’ purchasing power. Therefore, it is considered that the number of individuals who are parties to the street economy has increased. This research aims to understand and discuss how COVID-19 has been affected to the street economy from the point of view of the constables, who are one of the most important stakeholders of the issue. A qualitative depth interviews were conducted to the constables of İzmir Municipality in Turkey. A semi-structured interview questions were applied and the data were analysed with the NVIVO program to understand the changing dynamics of street economy during the COVID-19 era in Turkey. The research aims to support and guide the local authorities with fresh data from the field regarding the changing characteristics of street economy.

Today’s China has striven to exclude street vendors through political campaigns such as “National Sanitary City” and “National Civilized City.” Such campaigns pursue modernity and beautiful urban spaces by deeming street vendors to be disorderly, unsanitary, and obsolete. Taking a single Chinese city as a case study, this research analyzes why and how local bureaucratic apparatuses apply rapidly-changing and ambiguous political treatment to street vendors. This research also examines street vendors’ struggles and coping strategies with these ever-changing politics.

The data for this study were obtained during a total of ten months of fieldwork, beginning in 2013 and ending in 2016. In-depth interviews were conducted with fifty-one street vendors and six government officials; additionally, the researcher consulted newspaper reports, archives, and relevant official publications.

First, regarding the governance of street vendors, the local administration has shifted their stance between two distinct patterns – suppression and tolerance – depending on the timing of certain political campaigns. Second, the corruption and laziness of government officials has provided niches for the revival of street vending after campaigns are over, though with limitations. Third, street vendors in China tend to be passive recipients of government suppression, unable to forge effective resistance because of a lack of strong leadership and general organization.

This research will add to the general understanding of the government-vendor relationship by revealing the complexity, uncertainty, and flexibility inherent in interactions between these two groups.

Street economy is the presentation of commercial, artistic goods, and services in streets, sidewalks, squares, public spaces, and other open spaces, without being bound to a fixed place, by standing or walking. Although there are not many written studies on the street economy and the issue has started to come to the agenda yet, it has made it difficult to provide sources in this field. One of the examples of a micro entrepreneurship in which we encounter in everyday life often comes from street vendors. As micro entrepreneurs, their having having social rights and security is an important issue both for Turkey and also the world. In this context, the purpose of the study is to determine the level of behaviour and attitudes of the citizens living in Amasya and Bursa provinces against – the street economy – the workforce space where society witnesses one-on-one. Research within itself includes the examination of written documents, observation, and interview methods. The information obtained was evaluated based on the questionnaire. Document scanning, survey study and data collection, interviews with street vendors, and citizens living in the provinces were conducted in Turkish and English between 2016 and 2020. The study included 79 people in total, 59.5% from Amasya and 40.5% from Bursa. The obtained data as a result of the research were evaluated through the SPSS statistical program, the findings obtained were interpreted through tables, the results of the two provinces were compared, and various suggestions were made.

To provide librarians with a better understanding of what makes online content truly accessible and to increase awareness of the current common accessibility issues found in library web sites and vendor supplied electronic resources.

A through and in-depth literature review takes a look at the web accessibility problems historically found in library web sites. It then briefly explains the basics of web accessibility and delves more deeply into structural content access, which is the hallmark of true accessibility. The simple mechanics as well as the pros and cons of traditional methods of providing keyboard access to web content is discussed. The chapter then provides a gentle introduction to HTML5 and the Web Accessibility Initiative-Accessible Rich Internet Applications (WAI-ARIA), current use, techniques for use, and application opportunities. The chapter also provides the research results of a broad examination of the basic structural accessibility state of many current database providers.

The research shows that the accessibility of library web sites is improving; however many library vendor database products still have significant accessibility problems.

Through the practical accessibility explanations, the chapter points out the ways librarians can use this knowledge to work with users and communicate with product providers regarding the accessibility of library resources.

This chapter provides a rich resource for understanding and implementing web accessibility, particularly as it applies to keyboard navigation and the new accessibility features in HTML5 and WAI-ARIA.

The US federal procurement market is the largest procurement market in the world. Therefore, it is an attractive market for foreign companies to enter. Existing literature indicates the success factors and barriers for public procurement market entry in general, however not for the US procurement market. To get an in-depth understanding of the US federal procurement market entry process for foreign companies, an expert study was conducted, involving successful foreign companies, procurement market entry consultants, and US government officials. The findings indicate that company-specific factors and product-specific factors can be labeled as “qualifiers,” while relational factors can be labeled “winners.”

The Morgan Library at Colorado State University in Fort Collins suffered catastrophic flooding as the result of a historic rain storm and flood that swept through the town on July 28, 1997. This study examines this single library's organizational disaster response and identifies the phenomena that the library's employees cited as their motivation for innovation.

Purpose – This study provides an example of a library where a pre-disaster and post-disaster organizational environment was supportive of experimentation. This influenced the employees’ capacity and motivation to create a new tool meant to solve a temporary need. Their invention, a service now called RapidILL, advanced the Morgan Library organization beyond disaster recovery and has become an effective and popular consortium of libraries.

Design/methodology/approach – This is an instrumental case study. This design was chosen to examine the issues in organizational learning that the single case of Morgan Library presents. The researcher interviewed employees who survived the 1997 flood and who worked in the library after the disaster. The interview results and a book written by staff members are the most important data that form the basis for this qualitative research.

The interviews were transcribed, and key phrases and information from both the interviews and the published book were isolated into themes for coding. The coding allowed the use of NVivo 7, a text analysis software, to search in employees’ stories for “feeling” words and themes about change, innovation, motivation, and mental models.

Three research questions for the study sought to learn how employees described their lived experience, how the disaster altered their mental models of change, and what factors in the disaster response experience promoted learning and innovation.

Findings – This study investigates how the disruptive forces of disaster can influence and promote organizational learning and foster innovation. Analysis of the data demonstrates how the library employees’ feelings of trust before and following a workplace disaster shifted their mental models of change. They felt empowered to act and assert their own ideas; they did not simply react to change acting upon them.

Emotions motivate adaptive actions, facilitating change. The library employees’ lived experiences and feelings influenced what they learned, how quickly they learned it, and how that learning contributed to their innovations after the disaster. The library's supervisory and administrative leaders encouraged staff members to try out new ideas. This approach invigorated staff members’ feelings of trust and motivated them to contribute their efforts and ideas. Feeling free to experiment, they tapped their creativity and provided adaptations and innovations.

Practical implications – A disaster imposes immediate and often unanticipated change upon people and organizations. A disaster response urgently demands that employees do things differently; it also may require that employees do different things.

Successful organizations must become adept at creating and implementing changes to remain relevant and effective in the environments in which they operate. They need to ensure that employees generate and test as many ideas as possible in order to maximize the opportunity to uncover the best new thinking. This applies to libraries as well as to any other organizations.

If library leaders understand the conditions under which employees are most motivated to let go of fear and alter the mental models they use to interpret their work world, it should be possible and desirable to re-create those conditions and improve the ability of their organizations to tap into employees’ talent, spur innovation, and generate meaningful change.

Social implications – Trust and opportunities for learning can be central to employees’ ability to embrace change as a positive state in which their creativity flourishes and contributes to the success of the organization. When leaders support experimentation, employees utilize and value their affective connections as much as their professional knowledge. Work environments that promote experimentation and trust are ones in which employees at any rank feel secure enough to propose and experiment with innovative services, products, or workflows.

Originality/value – The first of its kind to examine library organizations, this study offers direct evidence to show that organizational learning and progress flourish through a combination of positive affective experiences and experimentation. The study shows how mental models, organizational learning, and innovation may help employees create significantly effective organizational advances while under duress.

An original formula is presented in Fig. 1.

Since March (1991) presented his ideas on organizational learning, hundreds of empirical tests have been conducted on relationships among the activities of exploration, exploitation, ambidexterity, and firm performance. Despite continued interest in his ideas, there has not been a systematic assessment of extant research to reveal whether, and to what extent, these activities relate to firm performance. This study uses meta-analysis to take a next step by aggregating results of 117 studies from more than 21,000 firms. I find strong performance effects for exploration and exploitation, but contrary to received theory, I discover ambidexterity yields weaker effects than a focus on either exploration or exploitation. Thus, I leverage these findings to offer future research opportunities.