Search results

Purpose — Describe the system set-up and processing requirements for a long-duration longitudinal Global Positioning System (GPS)/prompted-recall (PR) survey conducted in Sydney, Australia and assess reaction and cognition of participants.

Design/methodology/approach — The survey uses data collected using an in-car GPS device within a PR interface accessed over the Internet by participants. Technical requirements, interface design and survey administration of the survey are discussed. This is followed by an assessment of participant burden and cognition by analysing user activity on the PR and comparing participant responses to information inferred from the GPS data.

Findings — New technologies have allowed for increasingly sophisticated data collection efforts but they require substantial resources to translate this into a usable form. This study shows these technologies can be used to conduct long-duration travel studies in a way that is appealing and engaging to participants. However, it was found that responses to the PR are sometimes inconsistent and caution should be drawn in taking PR responses as the ‘ground truth’.

Research limitations/implications — The relatively low participant burden of this study shows long-duration studies are feasible if care is taken to limit the work required by participants. The inconsistency of the responses to the PR suggest future surveys may need to employ mechanisms that are better able to aid participants in accurately completing the survey.

Originality/value — Details the requirements of running a long-duration GPS/PR survey and assesses participant burden and cognition of the survey which are often not reported.

In this chapter, we address the question if and how modern technology can be used to design questionnaires, diaries, web sites, and experiments to improve the validity of reliability of active data collection instruments. In particular, it discusses the history of computer-assisted activity diary data, reenactment sessions, stated preference methods, and interactive computer experiments with a special focus on the design of these instruments in terms of respondent support and user interfaces. Empirical evidence and experience suggests that although fascinating instruments may increase respondent motivation and involvement and therefore improve the reliability of the measurements, there is also the danger that respondents' answers are influenced by features of the electronic instrument that are not essential, reducing validity and reliability.

The purpose of this study is to explore what design principles need to be considered in Enterprise Resource Planning (ERP) systems for humanitarian organizations (HOs) to enable agile, adaptive and aligned (Triple-A) humanitarian supply chain capabilities and digitize humanitarian operations.

This study follows an embedded case study approach with a humanitarian medical relief organization, Médecins Sans Frontières (MSF), which engaged in a multiyear ERP design at its humanitarian field missions.

This research shows that ERP systems for humanitarian organizations should be designed as unique systems addressing humanitarian organizations' challenges and unique missions, their value generation processes, and resource base in an effort to improve organizational performance. This study presents 12 general design principles that are unique for humanitarian organizations. These design principles provide a high-level structure of guidance under which specific requirements can be further defined and engineered to achieve success.

The results of this study are based on a single case study limiting generalizability. However, the case study was analyzed and presented as an embedded case study with five autonomous subunits using different business processes and following different adoption and implementation approaches. Therefore, the findings are derived based on considerable variance reflective of humanitarian organizations beyond MSF.

This study recognizes that HOs have unique routines that standard commercial ERP packages do not address easily at the field level. The primary contribution of this research is a set of design principles that consider these unique routines and guide ERP development in practice. National and international HOs that are planning to implement information systems, private companies that are trading partners of HOs as well as vendors of ERP systems that are looking for new opportunities would all benefit from this research.

This study fills the gap in the humanitarian literature regarding the design of ERP systems for humanitarian organizations that enable Triple–A supply chain capabilities and it advances the knowledge of the challenges of ERP design by HOs in the context of humanitarian operations.