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Article
Publication date: 3 October 2016

Osama A.B. Hassan

The purpose of this paper is to advance a model that relates the criteria of sustainable development with the construction engineering of buildings. Moreover, a method to…

Abstract

Purpose

The purpose of this paper is to advance a model that relates the criteria of sustainable development with the construction engineering of buildings. Moreover, a method to evaluate the building sustainability is suggested.

Design/methodology/approach

The method is based on calculating the weighted expected utility function of a building with respect to composite indicator.

Findings

Based on this integrated approach, a tentative index to evaluate the sustainability of buildings is proposed.

Research limitations/implications

The study is limited to the assessment of the sustainable development of the built environment.

Practical implications

The feasibility of assessing the sustainability of a building using the sustainable index of buildings (SIB) is that it permits the decision-makers to study the potential improvement in the sustainable development of buildings in the long and short run. Moreover, the role of benchmarking in improving the sustainability performance of buildings is discussed in view of the suggested method.

Social implications

The present method is practical and easy to use for ranking building (or a part of a building) according to the sustainable performance.

Originality/value

New methodology based on integrating the value-focused thinking together with the composite indicators is used to evaluate the sustainable development.

Article
Publication date: 8 June 2015

Sushma Mishra

The purpose of this study is to develop theoretically grounded and empirically derived organizational security governance (OSG) objectives. Developing organizational…

1909

Abstract

Purpose

The purpose of this study is to develop theoretically grounded and empirically derived organizational security governance (OSG) objectives. Developing organizational security governance (OSG) objectives pose significant challenges for organizations considering the ever-increasing vulnerability from lack of or misuse of appropriate controls. In recent years, there have been several cases of colossal losses to businesses due to inadequate security governance measure. In many cases, organizations do not even know as to what their ISG objectives might be. Following an extensive empirical study, this paper proposes 6 fundamental and 17 means objectives for designing security governance. The objectives were developed from individual values of information technology and security executives across a wide range of firms. The study comprised 52 interview respondents across 9 firms, which resulted in 23 OSG objectives. Theoretically, the study was grounded in Catton’s (1959) value theory and Keeney’s (1992) value-focused thinking. The objectives provide a useful basis for strategic planning for information security governance.

Design/methodology/approach

This research is grounded in value-focused thinking methodology. Step 1: develop a comprehensive list of personal values underlying the problem being explored. The researcher undertakes extensive interviews, using relevant probes, to elicit underlying values of respondents. Step 2: change the values enlisted to a common form and convert them into objectives. The data collected in Step 1 is collated and presented in a common form, which enables cross-comparison and easy interpretation. Step 3: classify the objectives as means and fundamental for the decision context. Objectives are clustered into groups and then classified into fundamental and means.

Findings

This study uses a value-focused approach to develop OSG objectives. Incorporating individual values in developing governance objectives would facilitate alignment of individual and organizational values about OSG. This study proposes 6 fundamental and 17 means objectives for OSG. The study provides a comprehensive list of OSG that is rooted in values of stakeholders in an organization.

Originality/value

The main contributions study can be classified in two categories. First, it represents a collective set of OSG objectives which touch upon technical, formal, informal, moral and ethical dimensions of governance. This is a unique, synthesized and cohesive framework for OSG, which incorporates several aspects of OSG into one platform, thus allowing the development of a comprehensive security management program. Second, some of the objectives developed in this research (“establish corporate control strategy”, “establish punitive structure”, “establish clear control development process”, “ensure formal control assessment functionality” and “maximize group cohesiveness”) have not been emphasized enough in security governance literature.

Details

Information & Computer Security, vol. 23 no. 2
Type: Research Article
ISSN: 2056-4961

Keywords

Book part
Publication date: 22 November 2001

Robin Gregory, Joseph Arvai and Tim McDaniels

This paper reviews the use of a structured, value-focused decision approach for involving public and expert stakeholders in environmental risk-management consultations. We…

Abstract

This paper reviews the use of a structured, value-focused decision approach for involving public and expert stakeholders in environmental risk-management consultations. We argue that a structured process provides the foundation for achieving a high-quality, participatory decision making process. We review several key elements of a structured approach to eliciting stakeholders' values, use examples from case studies to illustrate analytical techniques that have proven particularly helpful in linking analysis and deliberation, and discuss results from a small-group experiment that compares the quality and type of participants' input from conventional and structured value elicitations. In a concluding section we note some of the perils, promises, and challenges of using a structured, value-focused approach to incorporate and communicate stakeholder views as part of environmental risk-management decisions.

Details

Environmental Risks: Perception, Evaluation and Management
Type: Book
ISBN: 978-0-76230-806-4

Article
Publication date: 13 March 2020

Gaki Tshering and Shang Gao

The purpose of the research is to assess security concerns in government's use of Blockchain technology through the lens of value focused thinking (VFT) approach.

Abstract

Purpose

The purpose of the research is to assess security concerns in government's use of Blockchain technology through the lens of value focused thinking (VFT) approach.

Design/methodology/approach

Qualitative methods such as open ended questions and interviews were used to gather data and the data was analysed in a structured approach to formulate a means-ends network of objectives. The data were collected from eight interviews of selected participants.

Findings

The findings are 35 objectives of which ten are fundamental objectives related to the values of identity, trust, data privacy, transparency, integrity, public service delivery, cost, availability of public information, responsibility and usability.

Practical implications

The study implies that governments or private organisations building blockchain solutions for governments can benefit from insights on values to focus on in blockchain security; and the current research serves as a base to understand more on blockchain use in the governments as well as security values and application of VFT approach for future academic researchers in this area.

Social implications

It is a need-driven approach in which blockchain is assessed to ensure its fit to societal needs and public values.

Originality/value

It is first of its kind in studying security in blockchain use by government through the lens of VFT approach, and it provides insights of values that are of importance to further blockchain use in the government.

Details

Journal of Enterprise Information Management, vol. 33 no. 3
Type: Research Article
ISSN: 1741-0398

Keywords

Open Access
Article
Publication date: 2 September 2014

Anthony Alexander, Helen Walker and Mohamed Naim

– This study aims to aid theory building, the use of decision theory (DT) concepts in sustainable supply chain management (SSCM) research is examined.

22404

Abstract

Purpose

This study aims to aid theory building, the use of decision theory (DT) concepts in sustainable supply chain management (SSCM) research is examined.

Design/methodology/approach

An abductive approach considers two DT concepts, Snowden’s Cynefin framework for sense-making and Keeney’s value-focussed decision analysis, in a systematic literature review of 160 peer-reviewed papers in English.

Findings

Around 60 per cent of the papers on decision-making in SSCM come from operational research (OR), which makes explicit use of DT. These are almost all normative and rationalist and focussed on structured decision contexts. Some exceptions seek to address unstructured decision contexts via Complex Adaptive Systems or Soft Systems Methodology. Meanwhile, a second set, around 16 per cent, comes from business ethics and are empirical, behavioural decision research. Although this set does not explicitly refer to DT, the empirical evidence here supports Keeney’s value-focussed analysis.

Research limitations/implications

There is potential for theory building in SSCM using DT, but the research only addresses SSCM research (including corporate responsibility and ethics) and not DT in SCM or wider sustainable development research.

Practical implications

Use of particular decision analysis methods for SSCM may be improved by better understanding different decision contexts.

Social implications

The research shows potential synthesis with ethical DT absent from DT and SCM research.

Originality/value

Empirical behavioural decision analysis for SSCM is considered alongside normative, rational analysis for the first time. Value-focussed DT appears useful for unstructured decision contexts found in SSCM.

Originality/value

Empirical, behavioural decision analysis for SSCM is considered alongside normative rational analysis for the first time. Value-focussed DT appears useful for unstructured decision contexts found in SSCM.

Article
Publication date: 7 July 2020

Thiago Poleto, Thárcylla Rebecca Negreiros Clemente, Ana Paula Henriques de Gusmão, Maisa Mendonça Silva and Ana Paula Cabral Seixas Costa

The information technology (IT) outsourcing (ITO) decision is a key issue in strategic and operational management and is considered a main critical factor influencing…

Abstract

Purpose

The information technology (IT) outsourcing (ITO) decision is a key issue in strategic and operational management and is considered a main critical factor influencing successful organizational performance and technology assessment. The purpose of this paper is to propose a framework combining value-focused thinking (VFT) methodology and the FITradeoff method to support decisions regarding ITO.

Design/methodology/approach

This study answers the following questions: How to identify, in a structured way, the objectives that should be considered in an ITO decision process in a changing environment? How to identify new IT services to be outsourced from the established objectives? The VFT method is recommended in this case to structure and model the problem. Moreover, the FITradeoff multicriteria method was considered in this study to support the evaluation and prioritization of IT services in an ITO decision

Findings

The framework provides promising results for ITO decisions. This study revealed that a lack of strategic and fundamental objectives is a critical issue in making ITO decisions. Although the VFT methodology is subjective in nature, it promotes a better understanding of goals and values, and FITradeoff allows the decision-maker to make comparisons of consequences based on his/her preferences.

Research limitations/implications

The recommendations of the study are restricted to the case study and cannot be generalized. In addition, applying the method requires attention in determining the criteria used for outsourcing IT.

Practical implications

The strategic analysis of ITO provides a holistic view of the current situation since (i) the VFT methodology enables the IT manager to generate new alternatives to assist future decisions and (ii) FITradeoff has been demonstrated as a suitable option to evaluate ITO decisions.

Originality/value

To the best of our knowledge, this is the first paper to utilize a problem structuring method (VFT) to identify criteria and alternatives based on the organizational values and objectives. This is integrated with a multicriteria method that uses partial information and may consequently lead to fewer inconsistencies (FITradeoff) in the context of ITO.

Details

Management Decision, vol. 58 no. 11
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 12 March 2018

Shekhar Shukla, B.K. Mohanty and Ashwani Kumar

The purpose of this paper is to highlight an innovative approach to explore and evaluate the sustainability perspectives in e-commerce channels for additive manufacturing…

Abstract

Purpose

The purpose of this paper is to highlight an innovative approach to explore and evaluate the sustainability perspectives in e-commerce channels for additive manufacturing (AM). This approach helps the stakeholders to perform strategic planning dependent on a scenario-based analysis.

Design/methodology/approach

The paper structures the problem of understanding the sustainability perspectives of e-commerce channels for AM using value-focused thinking to identify the related fundamental objectives. These objectives assist in creating dynamic scenarios based on fuzzy cognitive maps of different e-commerce channels for AM.

Findings

To evaluate the proposed research methodology, four scenarios were developed for each e-commerce channel for AM. The exploration and evaluation of one of these scenarios assisted in explaining the whereabouts of the process to aid in strategizing decision situations and understanding these channels better from the sustainability perspective.

Practical implications

The approach presented in this paper can be used by the practitioners to perform strategic planning for prioritizing sustainability in e-commerce channels for AM; considering the consequences and trade-offs wrt the other factors. Moreover, the scenario-based analysis can be performed depending on the problem requirements of the stakeholder.

Originality/value

The paper addresses the gap of understanding the theoretical aspect of the sustainability perspective in e-commerce channels for AM and the practical aspect of exploring and evaluating them. A scenario-based analysis for each e-commerce channel based on the fundamental objectives of sustainability provides insights for implementation and directions for future research.

Details

Industrial Management & Data Systems, vol. 118 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 11 June 2018

Kane J. Smith, Gurpreet Dhillon and Karin Hedström

In this paper, using values of individuals in a Swedish health-care organization, electronic identity management objectives related to security are defined.

Abstract

Purpose

In this paper, using values of individuals in a Swedish health-care organization, electronic identity management objectives related to security are defined.

Design/methodology/approach

By using value-focused thinking, eliciting values from interviews of three groups of health-care staff’s objective hierarchies for three stakeholder groups are identified and defined. Objective hierarchies allow comparison across multiple stakeholder groups such that strategic objectives for identity management can be compared and contrasted.

Findings

This qualitative investigation, which used value-focused thinking, revealed 94 subobjectives, grouped into 12 fundamental and 14 means objectives, which are essential for developing measures that address potential value conflicts in a health-care organization around electronic identity management. The objectives developed in this study are grounded socioorganizationally and provide a way forward in developing measures aimed to reducing potential conflicts at a policy level.

Originality/value

In a final synthesis, congruence (or lack thereof) in the electronic identity management approach for a Swedish health organization is suggested. This also creates a foundation to evaluate and weight different objectives for strategic decision management.

Details

Information & Computer Security, vol. 26 no. 2
Type: Research Article
ISSN: 2056-4961

Keywords

Article
Publication date: 1 December 2005

Janet Moore

This paper describes a set of recommendations that will aid universities planning to create sustainability education programs. These recommendations are not specific to…

8176

Abstract

Purpose

This paper describes a set of recommendations that will aid universities planning to create sustainability education programs. These recommendations are not specific to curriculum or programs but are instead recommendations for academic institutions considering a shift towards “sustainability education” in the broadest sense. The purpose of this research was to consider the possible directions for the future of sustainability education at the university level.

Design/methodology/approach

Through a series of workshops using a “value focused thinking” framework, a small team of researchers engaged a large number of stakeholders in a dialogue about sustainability education at the University of British Columbia (UBC), Vancouver, Canada. Recommendations were compiled from workshop data as well as data from 30 interviews of participants connected with decision‐making and sustainability at UBC.

Findings

The recommendations include infusing sustainability into all university decisions, promoting and practicing collaboration and transdisciplinarity and focusing on personal and social sustainability. Other recommendations included an integration of university plans, decision‐making structures and evaluative measures and the integration of the research, service and teaching components of the university. There is a need for members of the university community to create space for reflection and pedagogical transformation.

Originality/value

The intention of the paper is to outline the details of a participatory workshop that uses value‐focused thinking in order to engage university faculty and administration in a dialogue about sustainability education. Students, faculty and staff working towards sustainability education will be able to adapt the workshop to their own institutions.

Details

International Journal of Sustainability in Higher Education, vol. 6 no. 4
Type: Research Article
ISSN: 1467-6370

Keywords

Article
Publication date: 11 April 2016

Cristiane Drebes Pedron, Winnie Ng Picoto, Gurpreet Dhillon and Mário Caldeira

The purpose of this paper is to define objectives for Customer Relationship Management (CRM) system adoption. The objectives provide a theoretical basis for strategizing…

3787

Abstract

Purpose

The purpose of this paper is to define objectives for Customer Relationship Management (CRM) system adoption. The objectives provide a theoretical basis for strategizing about CRM system adoption. The objectives also provide managers to clearly direct CRM system adoption, thus ensuring a highly successful outcome.

Design/methodology/approach

The authors conducted a sequential multi-method research in Europe. The initial qualitative phase constituted 62 in-depth interviews. Using Keeney’s (1992) value-focused thinking approach, the authors defined 102 CRM system adoption objectives. Quantitative purification techniques, using a sample of 210 organisations, a more parsimonious set of objectives were developed. The complete set of objectives were classified into fundamental and means objectives.

Findings

Results present three fundamental and three means objectives. These objectives allow for successful CRM system adoption. The three fundamental objectives are: maximise CRM organisational culture; ensure an effective relationship with CRM providers; and minimise CRM project risks. The three means objectives are: maximise CRM usage, maximise relational marketing capabilities, maximise CRM orientation.

Practical implications

This study provides strategic objectives that can be used by companies to plan adoption of a CRM system. Hence the fundamental and means objectives take the form a strategic planning template.

Originality/value

Although technology adoption has been well researched and has also been extended to address CRM systems, the focus has largely been behavioural. The strategic objectives for CRM system adoption, presented in this paper, are novel. Objectives enable decision making and resource planning. The combination of fundamental and means objectives provide a theoretical basis for ensuring successful CRM system adoption.

Details

Industrial Management & Data Systems, vol. 116 no. 3
Type: Research Article
ISSN: 0263-5577

Keywords

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