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Book part
Publication date: 23 September 2009

Julie M. Bjorkman

In the past decade internal communication began to take on a new identity as it supports the many change efforts underway in organizations today. Change communication – how…

Abstract

In the past decade internal communication began to take on a new identity as it supports the many change efforts underway in organizations today. Change communication – how internal messaging effects individual behavior change – is a key element for an organization undergoing transformation. Although research points to the need to communicate during change, very little information is available on what the outcomes are of an internal communication strategy that can positively influence individual behavior change during transformation. This chapter enhances current knowledge on this topic by investigating the relationship of awareness and understanding of change messages to individual behavior change through the case study examination of the intentional organizational transformation experienced in a large, consumer packaged goods (CPG) company.

Details

Research in Organizational Change and Development
Type: Book
ISBN: 978-1-84855-547-1

Book part
Publication date: 16 September 2021

Roland Nuñez

As higher education institutions see the increased enrollment of online students, the services they provide must adapt to meet their needs. This chapter presents an in-depth case…

Abstract

As higher education institutions see the increased enrollment of online students, the services they provide must adapt to meet their needs. This chapter presents an in-depth case study of the steps that one private American university took, following Kezar’s model (2005), to improve online student engagement. The first phase involved buy-in from leadership and creating a valid justification for the collaboration efforts. The second phase involved taking the first steps to create a culture of collaboration across the institution. The third phase involved the development of programs that continued collaboration efforts through various campuses and departments to create tangible products promoting student success. The institution focused more on the process of collaboration than the results in an effort to create a foundation that could outlast staff changes and restructuring of departments. Early results indicate a potential for other universities to examine their processes used for collaboration between colleges and departments.

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International Perspectives on Supporting and Engaging Online Learners
Type: Book
ISBN: 978-1-80043-485-1

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Book part
Publication date: 9 June 2022

Harleen Sahni and Nupur Chopra

Social entrepreneurship is a multidimensional construct, with social value creation lying at its core. Innovativeness and venturesomeness are the prominent decision-making…

Abstract

Social entrepreneurship is a multidimensional construct, with social value creation lying at its core. Innovativeness and venturesomeness are the prominent decision-making characteristics that facilitate value creation by social enterprises (SEs). Sustainability goals can be attained better with synergistic operations of the two entities. Both SEs and SDGs aim at creating values for overall well-being, however discrepancies in interpreting and measuring the values created, leads to problems in achieving operational integration between the two.

This chapter comprehends the nature of values created by SEs. It further examines the scope and benefit of integration between SEs and SDGs for creating better value propositions. Methodology of the research included extant review of literature and relevant frameworks to comprehend concepts of SEs and SDGs. To examine practical aspects of value creation, in-depth interviews were conducted with social entrepreneurs. The chapter concludes that SDGs resonate strongly with work of many SEs due to the basic nature of their mission and objectives. However, there is ambiguity regarding how integration between the two entities can be effectively operationalized. The way forward for value creation through SEs-SDGs integration in post-COVID times is discussed. For sustenance and growth in complex times, along with emphasis on traditional values, SEs and SDGs will have to focus on creating strategic values through active collaboration and synergy. Impact reporting is critical, but additionally, core managerial and operational activities of SEs and SDGs must also orient cohesively. The chapter proposes an integrated framework for systematic alignment of SEs and SDGs missions, objectives, resource management, mobilization, networking etc. for purposeful collaborations.

Book part
Publication date: 8 August 2015

Chris Fawson, Randy Simmons and Ryan Yonk

We explore the current landscape of business ethics and entrepreneurship within the undergraduate business school curricula and programmatic structure. We then present a couple of…

Abstract

We explore the current landscape of business ethics and entrepreneurship within the undergraduate business school curricula and programmatic structure. We then present a couple of approaches we have used to advance the understanding and teaching of business ethics and entrepreneurship as a set of foundational principles.

As contextual framing for our analysis we convened eight colloquia/workshops over the past three years that bring a wide-ranging group of business school faculty, scholars in complementary disciplines, and business practitioners into a small-group setting to have in-depth conversations about the role of business ethics and entrepreneurship within the business school. Data used in our analysis catalog the ways and the degree to which AACSB-accredited business schools focus their undergraduate curricula and degree program structure on ethics and entrepreneurship. Working through publically available data, primarily from business school websites, we use content analysis as a framework for statistical analysis of the alignment between how a business school articulates strategic focus (mission, vision, and purpose statements) and how it structures its curricular offerings and degree programs. Most business schools continue to operationalize their approach to business ethics and entrepreneurship as programmatic appendages rather than a foundational set of knowledge and skills that are central to the school’s teaching mission. In general, business schools are missing an opportunity to teach practical business ethics and principled entrepreneurship as the central driving force in value-creating activities within all organizations.

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The Challenges of Ethics and Entrepreneurship in the Global Environment
Type: Book
ISBN: 978-1-78441-950-9

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Book part
Publication date: 8 January 2021

Shaun Doran

This chapter describes the journey of the Furniture Resource Centre Group, a social enterprise based in Liverpool in the UK, to continually seek to create increased social value…

Abstract

This chapter describes the journey of the Furniture Resource Centre Group, a social enterprise based in Liverpool in the UK, to continually seek to create increased social value. By putting what our stakeholders' value at the forefront of the mission, the Group has adapted, and succeeded (and at times failed) to increase the value of activities to those that matter most. This has seen the Group recognised as a leader in managing the impacts of its activities – winning countless awards – but maintaining a relentless drive to create more value, the Group will never stop working to improve what they do. The lessons here will help enterprises of all forms to see how social value can be at the very centre of what they do.

Book part
Publication date: 8 October 2019

Muhammad Ali, Muhammad Imran Qureshi and Ishamuddin Mustapha

The emergence of social entrepreneurship, since its nascent stage, brought to light the imminent need to make the social value creating models workable by measuring the value…

Abstract

The emergence of social entrepreneurship, since its nascent stage, brought to light the imminent need to make the social value creating models workable by measuring the value created by them. This study reviews the existing literature from the past two decades to establish the role of accounting techniques in the measurement of social value. Nine databases were searched with the word combination “SROI” and “social enterprise” to determine the number of publications related to the field and the trend in its publishing. A classification of themes from selected studies was conducted to establish the direction of research in this context. Social return on investment (SROI) has been tested as a compatible measure and its implementation in various scenarios produced results; however, the inadequacy of its outcomes gives rise to the question whether any measurement tool can be appropriate for social value measurement because there is a need to justify the measurement of social value. The current trends call for further research in the field of customized measurement tools for the measurement of social value.

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Societal Entrepreneurship and Competitiveness
Type: Book
ISBN: 978-1-83867-471-7

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Book part
Publication date: 25 June 2012

Kaj Storbacka, Pennie Frow, Suvi Nenonen and Adrian Payne

Purpose – The aim of this chapter is to investigate how a focal market actor may design or redesign business models for improved value co-creation.Findings – We posit that value…

Abstract

Purpose – The aim of this chapter is to investigate how a focal market actor may design or redesign business models for improved value co-creation.

Findings – We posit that value is co-created in use as actors integrate resources in practices, which makes practices a fundamental unit of value creation. Greater density of resources, relevant to a specific practice and to the goals or mission of the actor, corresponds to greater value. The role of a provider is to support other actors in their value-creation processes by providing resources that ‘fit’ into their practices.

We identify 12 categories of business model design elements that need to be defined and developed in parallel. We conclude that a focal actor needs to strive for both intra-actor and inter-actor (meso-level) configurational fit of business model elements in order to enable purposeful co-creation in specific practices.

Finally, we propose that meso-level configurations develop in a three-phase process of origination, mobilization and stabilization. A focal actor wishing to improve co-creation in a network needs to develop value propositions not only for customers but also for other actor domains. Overall, the performative power of a market actor is dependent on its network position, the relative strength of its business model and the actor's ability to author compelling meanings.

Originality – The research contributes to the discussion on value co-creation by identifying three shifts in the unit of analysis: (1) we argue that use-value is co-created as actors integrate resources in practices, rendering practices a fundamental unit of analysis, (2) as practices are outcomes of business models, we identified business model design as a key unit of analysis for the improvement of value co-creation and (3) our view on business models is network-centric and we focus on how to introduce new business model elements in a specific actor network.

Practical implications – The realization of the fact that value creation occurs in networks of interdependent actors pinpoints the need for increased transparency both between functional silos and between actors. The business model framework identifies 12 design elements, which can act as a ‘checklist’ for managers wanting to engage in co-creative business models.

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Special Issue – Toward a Better Understanding of the Role of Value in Markets and Marketing
Type: Book
ISBN: 978-1-78052-913-4

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Book part
Publication date: 31 October 2005

Tom G. Strothotte and Rolf Wüstenhagen

Social Entrepreneurial Enterprises (SEEs) are companies that are founded with the mission to change the world in a specific socially oriented way rather than to provide an…

Abstract

Social Entrepreneurial Enterprises (SEEs) are companies that are founded with the mission to change the world in a specific socially oriented way rather than to provide an (economic) ROI (Bornstein, 2004). The social mission is usually accomplished incrementally by convincing other members of society of their cause. The degree to which the social mission is accomplished is the function which an SEE tries to optimize while at the same time remaining economically viable and independent. As SEEs are entrepreneurial enterprises, they are associated with a high risk of failure, yet at the same time they empower their leaders through independence.

Details

The Emergence of Entrepreneurial Economics
Type: Book
ISBN: 978-1-84950-366-2

Abstract

Details

The Technology Takers
Type: Book
ISBN: 978-1-78769-463-7

Book part
Publication date: 16 December 2016

Tamami Komatsu, Alessandro Deserti, Francesca Rizzo, Manuela Celi and Sharam Alijani

The chapter provides empirical research results on the peculiarities of social innovation and the specific features that its business model must support. It concludes by proposing…

Abstract

Purpose

The chapter provides empirical research results on the peculiarities of social innovation and the specific features that its business model must support. It concludes by proposing a Social Innovation Business Model Canvas and steps towards Social Innovation typologies.

Methodology/approach

The research is based on the results of a comparative analysis of 25 business case studies and 32 biographies conducted within the SIMPACT research framework. We then implemented a process of reverse engineering to uncover the business models behind the cases which facilitated the creation of a typology for different social innovation business models. Reverse engineering is the application of tools and processes used to study new business ventures in comparison with existing ones. As such, it sheds further light on the broad characteristics of social business models and their value creation mechanisms. The evidence coming from the cases were analyzed within a new business model and clustered to identify a typology of business models of social innovations.

Findings

The main SIMPACT findings, resulting from the reverse engineering process and upon which our discussion is based, can be seen in the following distinguishing characteristics of SI business models. SI business models are: configured around finding complementarity between antagonistic assets and seemingly conflicting logics; often structured around a divergence in the allocation of cost, use, and benefit leading to multiple value propositions; modeled on multiactor/multisided business strategies, and developed as frugal solutions and through actions of bricolage. Four typologies of social innovation were identified: beneficiary as actor, beneficiary as customer, beneficiary as user, and community-asset-based models.

Research implications

While much attention has been placed on for-profit business models, there is little literature on social/not-for-profit business models. This chapter can add to this gap by providing substantial empirical evidence.

Practical implications

Practitioners in the field of social innovation, particularly the growing intermediary sector, could integrate the findings of the research in their work.

Social implications

The work is also leading to the construction of a future business toolbox for social innovation, which will be even more useful for incubators, accelerators, and supporting structures.

Originality/value

Research presented in this chapter is the result of an extensive comparative analysis across all of Europe, including examples of failure, and the first to propose a typology of SI Business Models.

Details

Finance and Economy for Society: Integrating Sustainability
Type: Book
ISBN: 978-1-78635-509-6

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