Search results

1 – 10 of over 69000
To view the access options for this content please click here
Article
Publication date: 5 September 2016

Trevor Alexander Smith

The purpose of this paper is to advance a model for identifying the superior customer value proposition that evolves through a process of corporate transformation while…

Downloads
1465

Abstract

Purpose

The purpose of this paper is to advance a model for identifying the superior customer value proposition that evolves through a process of corporate transformation while simultaneously seeking to align this value proposition with regional expansion and growth of Caribbean financial firms.

Design/methodology/approach

The study utilizes a cross-sectional design. Telephone surveys were used to collect data from 80 financial firms and 243 customers across ten Caribbean countries. Structural equations modeling was employed for data analysis.

Findings

The main findings are that corporate transformation of financial firms was a significant driver of customer orientation, consumer confidence, quality, flexibility, branding, and firm capability while lower prices (such as interest rates, fees, and charges), consumer confidence, and branding were the key drivers of regional expansion and growth.

Practical implications

The study identified six value-added dimensions along with price as the superior customer value proposition of financial firms. These dimensions should be incorporated in the business model for transformation and growth of these firms.

Originality/value

The study extended the literature through development of a customer value proposition model that was primarily built on Levitt’s (1965) product life cycle conceptualization and augmented by Porter’s generic strategies.

Details

International Journal of Bank Marketing, vol. 34 no. 6
Type: Research Article
ISSN: 0265-2323

Keywords

To view the access options for this content please click here
Article
Publication date: 3 January 2017

Amin Jafari

This paper aims to clarify that some values are the origin of the modern financial world. In this regard, they should be protected by legal and financial mechanisms…

Abstract

Purpose

This paper aims to clarify that some values are the origin of the modern financial world. In this regard, they should be protected by legal and financial mechanisms. However, sometimes, it is not necessary to use the entire legal arsenal to protect those values. A value can be transformed into another value or mutate into a notion and become implicitly protected by the whole system. This is called the transformation of values.

Design/methodology/approach

In this paper, it shall be analyzed how the protection of values is applied in both Shariah and conventional systems. Two Gulf countries, Iran and The United Arab Emirates (UAE), will be compared with France, which have different financial systems. How the process of transformation becomes a global norm which lead to a harmonization will also be discussed.

Findings

This paper demonstrates that divergent values in both Islamic and conventional financial system tend to be convergent and become global standard norms. In this respect, due to the transformation of values, harmonization of norms and standards will be recognized.

Originality/value

The paper fulfils an identified process in which the penal action against irregularities becomes a “dernier resort”, and it is for the protection of major global concerns, not for “little transgressions against local values”.

Details

Journal of Financial Crime, vol. 24 no. 1
Type: Research Article
ISSN: 1359-0790

Keywords

To view the access options for this content please click here
Article
Publication date: 21 March 2016

Bernard Cova and Bernard Paranque

– The purpose of this paper is to explore brand transformation and the value slippage that can ensue.

Downloads
1418

Abstract

Purpose

The purpose of this paper is to explore brand transformation and the value slippage that can ensue.

Design/methodology/approach

This is a conceptual paper drawing upon a solid bibliographic base; its intended contribution is to create a linkage among constructs. It mobilizes a socio-economic framework which enables the multiple transformations of the brand to be monitored. Two case vignettes of Nutella brand are used to discuss this brand transformation framework.

Findings

The framework identifies four key brand transformation practices: brand appropriation by consumers forming a brand community, brand “surfeiting” through brand community actions, brand genericization throughout the society and brand regeneration in the market. The discussion highlights four categories of value slippage effects that enable us to ascertain whether the use value generated by the brand community slips – or does not – to another actor who captures it in the form of use or exchange value.

Research limitations/implications

This paper is a conceptual paper.

Practical implications

The challenge for the firm is, therefore, to play an active role in these dynamics to gain ownership of new value that emerges beyond its confines and to offer its shareholders and/or external investors with new spaces within which to grow the value of their capital.

Originality/value

Value slippage concerns the way any actors involved in these processes, particularly brand community members, exploit brand transformation for their own benefit.

Details

Journal of Product & Brand Management, vol. 25 no. 1
Type: Research Article
ISSN: 1061-0421

Keywords

To view the access options for this content please click here
Article
Publication date: 13 June 2016

Marianna Sigala

Although the generation of social value is the focus of social entrepreneurship, little research attention is paid on how social value and transformation can be created…

Downloads
7177

Abstract

Purpose

Although the generation of social value is the focus of social entrepreneurship, little research attention is paid on how social value and transformation can be created. By adopting a market approach, this study aims to develop a framework showing how social enterprises in tourism/hospitality can generate social value and transformation.

Design/methodology/approach

A thorough literature review revealed that a market approach is an appropriate lens for understanding social entrepreneurship. Consequently, a framework based on “learning with the market” is proposed as a useful tool for identifying, managing and also creating (new) opportunities for social ventures. The justification and the theoretical underpinnings of the market-based framework are further supported by discussing various other theories and concepts.

Findings

The framework identifies three capabilities that social entrepreneurs need to develop for generating social value and transformation: network structure, market practices and market pictures. Several examples from tourism and hospitality social enterprises are analyzed for showing the applicability and usefulness of the framework.

Research limitations/implications

The paper proposes a conceptual framework as well as several research directions for further testing, refining and expanding it.

Practical implications

By applying the framework on several tourism and hospitality social enterprises, the paper provides practical implications about the capabilities that social enterprises should develop for engaging with other market actors to identify and exploit (new) market opportunities for social value co-creation, and influence market plasticity for forming new markets and driving social change.

Social implications

The suggested framework identifies the capabilities and the ways in which (tourism/hospitality) social enterprises can engage with and form markets for co-creating social value and escalating their social impacts through social transformation.

Originality/value

The paper provides a new marketing approach (that overcomes the limitations of traditional economic theories) for understanding how social enterprises can shape, manage and engage with social markets for generating social value.

Details

International Journal of Contemporary Hospitality Management, vol. 28 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

To view the access options for this content please click here
Article
Publication date: 29 August 2008

Badrinarayan Shankar Pawar

This paper seeks to outline and compare two approaches to workplace spirituality facilitation and to derive conclusions and suggest implications for research and practice.

Downloads
3022

Abstract

Purpose

This paper seeks to outline and compare two approaches to workplace spirituality facilitation and to derive conclusions and suggest implications for research and practice.

Design/methodology/approach

The article uses two real‐life descriptions from the existing literature to outline two approaches to workplace spirituality facilitation. It outlines similarities and differences between them. It also compares them on key features and outlines their implications and complementarities. Based on this, it describes conclusions and implications for research and practice.

Findings

The paper finds that the first approach, with its starting point of organizational spiritual values and emphasis on organizational processes to facilitate the transmission of these values, can be identified as an organization‐focused approach. At the centre of the second approach is a program for transformation or spiritual development of individual employees.

Research limitations/implications

Inputs from the present paper will help future research to specify: comprehensive classifications – typologies and taxonomies – of various types of approaches to workplace spirituality facilitation; and new theories of workplace spirituality facilitation.

Practical implications

The paper can inform workplace spirituality implementation efforts in organizations.

Originality/value

Theory development in workplace spirituality is at a formative stage. Thus, various inputs, outlined in the research implications part of the paper, for further theory development will be a valuable contribution to workplace spirituality research.

Details

Leadership & Organization Development Journal, vol. 29 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

To view the access options for this content please click here
Article
Publication date: 16 October 2009

Nai‐Ming Xie and Si‐Feng Liu

The purpose of this paper is to study the parameters' properties of GM(n, h) model on the basis of multiple transformation and the relationship of GM(n, h) model and other…

Downloads
111

Abstract

Purpose

The purpose of this paper is to study the parameters' properties of GM(n, h) model on the basis of multiple transformation and the relationship of GM(n, h) model and other grey models.

Design/methodology/approach

Multiple transformation property of parameters is important to construct a grey model. However, there is no research on the property of GM(n, h) model, therefore it is meaningful to study the relationship between GM(n, h) model and other grey models.

Findings

The multiple transformation property of parameters of GM(n, h) model is recognized. The parameters' value is dependent on multiple transformation value. The values of simulative and predicative are only dependent to the multiple transformation of the main variable and independent to other variables.

Research limitations/implications

The properties of other grey models could be obtained by analyzing the property of GM(n, h) model.

Practical implications

It is a very useful result for constructing a grey model.

Originality/value

This paper discusses multiple transformation property of GM(n, h) model and the relationship between the GM(n, h) model and other grey models. These grey models are put into a common model and the affections that parameters' multiple transformation caused to the model are studied.

Details

Kybernetes, vol. 38 no. 10
Type: Research Article
ISSN: 0368-492X

Keywords

To view the access options for this content please click here
Article
Publication date: 5 September 2008

Anne Deering, Andy Cook, Gillis Jonk and Anne van Hall

This paper aims to show that large organizations or geographically dispersed businesses that adopt “Web 2.0” tools to power their transformation process can become as

Downloads
1848

Abstract

Purpose

This paper aims to show that large organizations or geographically dispersed businesses that adopt “Web 2.0” tools to power their transformation process can become as nimble and personal as smaller firms in pursuing their required change.

Design/methodology/approach

The paper demonstrates how leaders can accelerate transformation using an array of new internet tools – such as discussion forums, wikis and blogs – that allow many people to engage more easily in meaningful interactions.,

Findings

The paper finds that these new web‐based tools are revolutionizing a change process the authors call Transformation 2.0. Pioneering efforts, such as those used in the Nokia Siemens Networks (NSN) change process, highlight the possibilities and concrete benefits Transformation 2.0 can deliver; this case is described in detail in this paper.

Practical implications

Transformation 2.0 provides the tools managers need to build momentum behind a change process rapidly and in ways that energize and give voice to virtually every person in a large organization. In addition to Nokia Siemens Networks, organizations such as Del Monte Foods, Eli Lilly, the Girl Scouts of the USAand Northwestern Mutual Life Insurance are successfully forging Transformation 2.0 collaboration initiatives. Transformation 2.0 allows companies to communicate with the problem solvers in their organizations at all levels and to work together to make transformation happen.

Originality/value

Transformation 2.0 allows companies to communicate with the problem solvers in their organizations at all levels and to work together to make transformation happen.

Details

Strategy & Leadership, vol. 36 no. 5
Type: Research Article
ISSN: 1087-8572

Keywords

To view the access options for this content please click here
Book part
Publication date: 3 June 2008

James C. Cox and Vjollca Sadiraj

Much of the literature on theories of decision making under risk has emphasized differences between theories. One enduring theme has been the attempt to develop a…

Abstract

Much of the literature on theories of decision making under risk has emphasized differences between theories. One enduring theme has been the attempt to develop a distinction between “normative” and “descriptive” theories of choice. Bernoulli (1738) introduced log utility because expected value theory was alleged to have descriptively incorrect predictions for behavior in St. Petersburg games. Much later, Kahneman and Tversky (1979) introduced prospect theory because of the alleged descriptive failure of expected utility (EU) theory (von Neumann & Morgenstern, 1947).

Details

Risk Aversion in Experiments
Type: Book
ISBN: 978-1-84950-547-5

To view the access options for this content please click here
Article
Publication date: 7 November 2016

Amal Abuzeinab, Mohammed Arif, Dennis J. Kulonda and Bankole Osita Awuzie

Sustainability has the potential to bring enormous benefits to our built environment. To release this potential, a change in business models is required. The purpose of…

Abstract

Purpose

Sustainability has the potential to bring enormous benefits to our built environment. To release this potential, a change in business models is required. The purpose of this paper is to investigate green business models (GBMs) transformation by adopting five essential elements of green value creation and capture: green value proposition (GVP), target group (TG), key activities (KA), key resources (KR), and financial logic (FL).

Design/methodology/approach

In this qualitative study, 19 semi-structured interviews were conducted. Interviewees were selected purposively. The emergent data were analysed with the aid of themes.

Findings

It was observed that significant effort was being made towards enabling the transformation of certain elements pertinent to green value creation: KA and KR. This was particularly so when compared to other elements like GVP, TG, and FL.

Practical implications

Findings from this study should encourage construction managers to align their extant BMs to green activities hence enabling new approaches to green value creation and capture. Furthermore, the study will aid in improving the environmental and economic positions of the value chain within the construction sector.

Originality/value

This research is one of the few empirical academic works investigating GBMs in the construction sector.

Details

Built Environment Project and Asset Management, vol. 6 no. 5
Type: Research Article
ISSN: 2044-124X

Keywords

Content available
Article
Publication date: 16 February 2021

Ari Alamäki and Pentti Korpela

This study aimed to examine the digital transformation of business-to-business (B2B) sales and its effects on the management of value-based selling.

Downloads
3322

Abstract

Purpose

This study aimed to examine the digital transformation of business-to-business (B2B) sales and its effects on the management of value-based selling.

Design/methodology/approach

The study adopted a qualitative interview research design. A total of two participant groups—one consisting of sales management professionals and the other consisting of buyers—were created to conduct abductive data analysis to gain a new understanding of B2B sales management.

Findings

As a result of the digital transformation of sales, companies are shifting B2B sales towards value-based selling using a more proactive, continuous process wherein digital value co-creation activities play a big role. Similarly, their buyers now expect more proactive communication about new value propositions, but social media channels are of little importance to most B2B buyers. The management of digital value co-creation activities should be addressed from the sales ecosystem perspective, where non-sellers tend to have a strong role in communicating new value propositions.

Research limitations/implications

There needs to be further research on digital value co-creation activities in the sales ecosystem, as value-based selling requires that selling organizations focus more on educational digital content marketing and engagement with non-sellers via both marketing and sales activities.

Practical implications

Companies rarely exploit experts and project personnel when implementing digital sales strategies; however, they often meet with customers personally and network with them. This requires a broader perspective on sales management.

Originality/value

This is one of the first studies to explore the management of value-based selling from both seller and buyer perspectives.

Details

Baltic Journal of Management, vol. 16 no. 2
Type: Research Article
ISSN: 1746-5265

Keywords

1 – 10 of over 69000