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This paper introduces a reference model for the life cycle of a logical business unit (LBU). It goes on to explain how the model was deduced from empirical data generated during participation by the authors in a series of change management interventions in various organisations situated in the West of Scotland. Case studies are used from these interventions to illustrate how the application of reliability‐engineering concepts was used to explore the performance of business processes in delivering stakeholder value. It is recommended that “generate” “decommission” and “remedial” business processes are added to a widely used business process framework. This new framework when used for lifecycle planning of LBUs in conjunction with the LBU life cycle model can assist businesses in reliable delivery of stakeholder value.

The purpose of the paper is to obtain finite element method (FEM) solution of steady, laminar, natural convection flow in inclined enclosures in the presence of an oblique magnetic field. The momentum equations include the magnetic effect, and the induced magnetic field due to the motion of the electrically conducting fluid is neglected. Quadratic triangular elements are used to ensure accurate approximation for second order derivatives of stream function appearing in the vorticity equation.

Governing equations in terms of stream function and vorticity are solved by FEM using quadratic triangular elements. Vorticity boundary conditions are obtained through Taylor series expansion of stream function equation by using more interior stream function values to improve the accuracy. Isothermally heated or cooled and/or adiabatic conditions for the temperature are imposed. Results are obtained for Rayleigh number values and Hartmann number values up to 1000000 and 100, respectively.

It is observed that streamlines form a thin boundary layer close to the heated walls as Ha increases. The same effect is seen in the vorticity contours, and isotherms are not affected much. As Ra increases streamlines are deformed moving from the heated walls through cooled walls. Vorticity starts to develop boundary layers close to heated and adjacent walls. Isotherms are pushed towards the sinusoidally heated wall whereas in the case of linearly heated left and bottom walls they expand towards cooled part of the cavity as Ra increases.

The application of FEM with quadratic elements for solving natural convection flow problem under the effect of a magnetic field is new in the sense that the results are obtained for large values of Rayleigh and Hartmann numbers.

Sets out an alternative approach to designing and managing a logistics system, which is called here lean logistics. Draws on research which has sought to extend the production system logic pioneered by Toyota beyond the factory gate and into industries other than automobiles. Starts by outlining the dilemma facing managers trying to implement new business practices and then proposes an alternative way of rethinking the logic of value creation, before illustrating how this works in a complete logistics system. Central to this new logic is a detailed understanding of the waste or inefficiencies that lie in existing systems. Such an understanding is required so that radical or incremental improvements can then be made in the development of a lean logistics system. Presents a framework to do just this called value stream mapping. Illustrates the approach with an example from the distribution industry. Also raises a number of key questions for the academic community in terms of future research and applications within the broad area of lean logistics.

The purpose of this paper is to present a literature review demonstrating that quality and its management are increasingly definable as a balancing act between value, risk and cost throughout the value stream, from product/service design to production and delivery, and purchaser decision-making. An original framework is presented showing this interplay across the value stream, referred to as the QVRC framework.

Content analysis is combined with bibliometric analytics, displayed via temporal graphs and citation networks. Reviewed literature is transdisciplinary, encompassing marketing, operations/quality and psychology sources. Core quality management methodologies are positioned on the framework illustrating their relative contribution to value, risk and cost management.

The QVRC framework is developed, and used as a basis for classifying models and methodologies associated with quality management. A set of propositions are developed, which, together with the framework, set an agenda for further research.

No literature review can capture the richness of discourses on terms as pervasive as value, risk and cost. This paper aims to present a systematic and reliable sampling of such literature.

The resulting model can be applied to management tools, and to products and services.

Researchers, particularly in marketing, have developed models of value, risk and cost in terms of products and services. However, delivering products that provide the appropriate value, risk and cost trade-off is an operations management problem. This is the first paper to combine value, risk and cost across the value stream showing how this interplay extends beyond product.

This study aims to understand how information-sharing in live-streaming is formed through a motivational perspective. The authors provide a framework to explain how live-streaming services and attachment affect viewers' information-sharing decision.

This study uses a survey-based method to collect data and partial least squares to analyze them.

The proposed hypotheses are largely supported. The results show that information-sharing intention is influenced by both attachment to a creator and attachment to a group. These attachments are positively affected by live-streaming services. The findings contribute to live-streaming literature by conceptualizing motivation and motivational feedback as service and attachment respectively.

The findings suggest that live-streaming managers emphasize social-technical features and relationship development with others (creators, group members) to motivate viewers' participation in live-streaming.

This study addresses the gap of lacking a systematic consideration of motivation in the live-streaming context. As such, the authors conducted empirical research that describes the information-sharing through the motivation from service and feedback from attachment.

This paper aims to develop a methodology for lean implementation that reduces the risk of damaging a company's key resources and abilities through the application of core competence theory.

Academic literature provided background conceptual understanding of lean and core competence theory for an industrial working party of domain experts from 15 major aerospace companies in the UK to develop a methodology for lean implementation that would not damage firm's competences. The methodology was trailed through cooperative inquiry in a business unit of a leading global aerospace company using a case study approach.

An accessible definition of core competence that captures academic theory was proposed through an industrial working group. Further a methodology for lean implementation, drawing upon core competence theories was developed. The method comprised four tools: market analysis, the visible value stream, customer value analysis, and financial modelling. Tools drew upon established practice and their joint application is intended to safeguard a company's key resources and capabilities from loss or impact during lean implementations. Application in a single case study company and the effects observed over a number of years indicated the methodology, though developmental, was capable of significant positive effects.

The paper provides a practical definition of core competence and application of theory within a lean implementation, trailed and validated in an industrial setting. Competence theory has previously been described as “lack‐lustre” due to the abstract nature of the ideas.

This research aims to identify lean tools and techniques that are needed to be implemented to improve the performance in the fabrication industry. The objective is to find the wastes in manufacturing processes using value stream mapping (VSM) and prioritize the lean tools suitable to enable the attainment of leanness and streamline the processes.

VSM tool is applied in the industry to construct the current state map, identify improvement proposals and implement in future state. Fuzzy technique for order performance by similarity to ideal solution (TOPSIS), a multi-criteria decision-making technique (MCDM), is used to prioritize the identified improvement proposals. This study observed that mistake-proof processing and layout organization are the two techniques with the top priority that needs further improvement to enhance the leanness of the organization.

Upon successful implementation, the cycle time is reduced by 14.97%, and total inventory is reduced by 45.67% which leads to the improvement of value addition from 5.88 to 9.21%. Although lean has been adopted for many years, implementation of lean in the fabrication industry has been limited.

This study addresses the challenges in terms of implementing lean in fabrication industries and practical implications of lean tools and techniques and the prioritization of lean concepts against various lean criteria to enable leanness.

The deployment of improvement prioritization tool integrated with VSM in the context of a fabrication industry is the original contribution of the authors.

Value stream mapping (VSM) is a visualization tool to identify and eliminate waste and widely applied in manufacturing, transportation, construction, service and other industries, especially in the Industrial 4.0 technology era. The purpose of this paper is to review and analyze the VSM literature to identify the advances and hotspots of VSM literature.

Taking the VSM literature collected from the Web of Science Core Collection database as the research samples, this research used the bibliometric and keyword co-occurrence analysis to analyze the publication trend, research topics and their contents of VSM from concept integration, application sectors and technology expansion.

With the development of research, the latest research integrates conceptual integration, application departments and technology expansion to develop more complex research designs. It can be integrated with simulation, six sigma, big data, Internet of Things and other technologies to expand the analysis and design ability of VSM, which enhances the adaptability of VSM to various scenarios.

This research contributes to VSM literature by conducting a systematic review based on the citation structure within VSM research and identifies the established and emerging areas of research on VSM.