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1 – 10 of over 51000Wessel Reijers and Bert Gordijn
The purpose of this paper is to develop a critique of value sensitive design (VSD) and to propose an alternative approach that does not depart from a heuristic of value(s), but…
Abstract
Purpose
The purpose of this paper is to develop a critique of value sensitive design (VSD) and to propose an alternative approach that does not depart from a heuristic of value(s), but from virtue ethics, called virtuous practice design (VPD).
Design/methodology/approach
This paper develops a philosophical argument, draws from a philosophical method (i.e. virtue ethics) and applies this method to a particular case study that draws from a narrative interview.
Findings
In this paper, authors show how an approach that takes virtue instead of value as the central notion for aiming at a design that is sensitive to ethical concerns can be fruitful both in theory and in practice.
Originality/value
This paper presents the first attempt to ground an approach aimed at ethical technology design on the tradition of virtue ethics. As such, it presents VPD as a potentially fruitful alternative to VSD.
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This paper appropriates the value sensitive design (VSD) framework to examine the role of design values in the development of an information system designed to increase…
Abstract
Purpose
This paper appropriates the value sensitive design (VSD) framework to examine the role of design values in the development of an information system designed to increase transparency and reduce corruption within the context of a large‐scale e‐governance project in India.
Design/methodology/approach
A qualitative case study was conducted and data were collected through interviews with system designers, observations of system design and implementation, and walk‐through of designed systems. Data analysis followed an interpretive approach intended to understand informants' meaning‐making. Analysis occurred iteratively both during and after the field study.
Findings
The study reveals the complexity of the role of values in the design of information technology wherein the designers in their pursuit of transparency and reduced corruption have to continuously balance their idealistic and pragmatic values.
Research limitations/implications
This study tests the VSD framework in the context of developing an e‐government system thereby highlighting its usefulness but also outlining ways in which the framework can be expanded to make it more relevant to diverse contexts.
Practical implications
This study extends the VSD framework, particularly in contexts where designers' values are primary drivers of design decisions. A greater understanding of the role of design values across the design process can prove crucial in inculcating and reinforcing design values that lead to a more contextually relevant product.
Social implications
This research provides valuable lessons on how to approach design of systems that can benefit humans with implications for designers and for public policy.
Originality/value
This is one of the first studies that utilizes the VSD framework to study information system design in a human development context with novel implications for both research and practice.
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Donghee (Don) Shin, Anestis Fotiadis and Hongsik Yu
The purpose of this study is to offer a roadmap for work on the ethical and societal implications of algorithms and AI. Based on an analysis of the social, technical and…
Abstract
Purpose
The purpose of this study is to offer a roadmap for work on the ethical and societal implications of algorithms and AI. Based on an analysis of the social, technical and regulatory challenges posed by algorithmic systems in Korea, this work conducts socioecological evaluations of the governance of algorithmic transparency and accountability.
Design/methodology/approach
This paper analyzes algorithm design and development from critical socioecological angles: social, technological, cultural and industrial phenomena that represent the strategic interaction among people, technology and society, touching on sensitive issues of a legal, a cultural and an ethical nature.
Findings
Algorithm technologies are a part of a social ecosystem, and its development should be based on user interests and rights within a social and cultural milieu. An algorithm represents an interrelated, multilayered ecosystem of networks, protocols, applications, services, practices and users.
Practical implications
Value-sensitive algorithm design is proposed as a novel approach for designing algorithms. As algorithms have become a constitutive technology that shapes human life, it is essential to be aware of the value-ladenness of algorithm development. Human values and social issues can be reflected in an algorithm design.
Originality/value
The arguments in this study help ensure the legitimacy and effectiveness of algorithms. This study provides insight into the challenges and opportunities of algorithms through the lens of a socioecological analysis: political discourse, social dynamics and technological choices inherent in the development of algorithm-based ecology.
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With the rapid and pervasive introduction of robots into human environments, ethics scholars along with roboticists are asking how ethics can be applied to the discipline of…
Abstract
Purpose
With the rapid and pervasive introduction of robots into human environments, ethics scholars along with roboticists are asking how ethics can be applied to the discipline of robotics. The purpose of this paper is to provide a concrete example of incorporating ethics into the design process of a robot in healthcare.
Design/methodology/approach
The approach for including ethics in the design process of care robots used in this paper is called the Care‐Centered Value Sensitive Design (CCVSD) approach. The CCVSD approach presented here provides both an outline of the components demanding ethical attention as well as a step‐by‐step manner in which such considerations may proceed in a prospective manner throughout the design process of a robot. This begins from the moment of idea generation and continues throughout the design of various prototypes. In this paper, this approach's utility and prospective methodology are illustrated by proposing a novel care robot, the “wee‐bot”, for the collection and testing of urine samples in a hospital context.
Findings
The results of applying the CCVSD approach inspired the design of a novel robot for the testing of urine in pediatric oncology patients – the “wee‐bot” robot – and showed that it is possible to successfully incorporate ethics into the design of a care robot by exploring and prescribing design requirements. In other words, the use of the CCVSD approach allowed for the translation of ethical values into technical design requirements as was shown in this paper.
Practical implications
This paper provides a practical solution to the question of how to incorporate ethics into the design of robots and bridges the gap between the work of roboticists and robot ethicists so that they may work together in the design of a novel care robot.
Social implications
In providing a solution to the issue of how to address ethical issues in the design of robots, the aim is to mitigate issues of societal concern regarding the design, development and implementation of robots in healthcare.
Originality/value
This paper is the first and only presentation of a concrete prospective methodology for including ethics into the design of robots. While the example given here is tailored to the healthcare context, the approach can be adjusted to fit another context and/or robot design.
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Kathleen Campana, Jacqueline Kociubuk, J. Elizabeth Mills and Michelle H. Martin
The purpose of this study was to bring library practitioners and researchers together to develop two co-designed tools for helping library practitioners gain a more holistic…
Abstract
Purpose
The purpose of this study was to bring library practitioners and researchers together to develop two co-designed tools for helping library practitioners gain a more holistic understanding of families in underserved groups and identify their values with the goal of developing more relevant learning experiences for them. The co-designed tools were then tested with Master’s of Library and Information Science (MLIS) students at two universities, whose feedback yielded several valuable findings and informed revisions to the tools.
Design/methodology/approach
A participatory, design-based approach was used throughout the study, both with engaging library practitioners in the co-design of different tools and processes introduced in the Toolkit, and to help MLIS students and library practitioners test the tools and provide feedback on the tool revisions.
Findings
Students indicated that the tools helped them develop a deeper understanding of underserved groups and their values and gave the students the time and space to reflect on their understanding of the socio-cultural and value contexts of their communities and the values they hold.
Originality/value
This study can help libraries more effectively design strengths-based learning experiences that are meaningful and relevant to underserved groups and their values, particularly for children and families from underserved communities.
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Mohamed Sapraz and Shengnan Han
This paper aims to evaluate the Digital Government Collaborative Platform (DGCP), which facilitates collaborations between the citizens and the government to address environmental…
Abstract
Purpose
This paper aims to evaluate the Digital Government Collaborative Platform (DGCP), which facilitates collaborations between the citizens and the government to address environmental issues in Sri Lanka. The DGCP is an artifact developed by the value-sensitive design approach.
Design/methodology/approach
The DGCP is evaluated following the Framework for Evaluation in Design Science Research (FEDS). In total, 224 citizens participated in the survey based on the User Experience Questionnaire (UEQ) and open questions about human values embedded in the design. Fifteen government officers were interviewed to enhance the evaluation.
Findings
The DGCP received positive evaluations from the citizens and government officers. The platform is attractive, novel and pragmatic, also generating hedonic experiences for the citizens. The users believed that human values are reflected in the DGCP. Furthermore, they shared a few suggestions to improve it.
Originality/value
The paper contributes knowledge to evaluating digital government systems, especially in developing countries. The human-value-centered DGCP was evaluated using multiple methods of quantitative (i.e. UEQ Survey) and qualitative (i.e. qualitative interviews with stakeholders) techniques. Furthermore, the systematic process of DGCP evaluation produces a case-based guideline for evaluating related and similar digital government systems using FEDS.
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Responsible research and innovation (RRI) is taking a role in assisting all types of stakeholders, including industry members, in moving their research and innovation (R&I…
Abstract
Purpose
Responsible research and innovation (RRI) is taking a role in assisting all types of stakeholders, including industry members, in moving their research and innovation (R&I) initiatives to tackle grand challenges. The literature on RRI, however, focuses little on how industry can implement RRI principles. To solve this gap, the purpose of this study is to construct a conceptual framework for managing and assessing RRI principles in the industry.
Design/methodology/approach
Qualitative research was used to build the RRI key performance indicator list; 30 interviews were conducted to design a framework which was pilot tested in a company to identify how to align technology outcomes to the values, needs and expectations of the society.
Findings
This study depicts five successive RRI implementation levels and exhibits RRI key performance indicators. Drawing on extant models, this study develops RRI levels and indicators to discuss why industry should become engaged in RRI, how it can embed RRI principles into R&I processes and how RRI indicators can be managed systematically.
Originality/value
The connection between RRI key performance indicators and RRI levels determines how industry can integrate principles and methodologies of RRI into R&I processes. The model in the study shows how companies move from one RRI stage to another and this study aims to exhibit an ideal stage of RRI for industry.
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David G. Hendry, Jill Palzkill Woelfer and Thuy Duong
Addressing the question, how might socio-technical systems help homeless young people to succeed broadly in employment, the purpose of this paper is to present a future vision…
Abstract
Purpose
Addressing the question, how might socio-technical systems help homeless young people to succeed broadly in employment, the purpose of this paper is to present a future vision, the U-District Job Co-op, where youth take on “mini-jobs” offered by neighborhood stakeholders.
Design/methodology/approach
Drawing on value sensitive design, design-based, and qualitative research methods, the Job Co-op is explicated by reporting on three linked studies.
Findings
First, based on empirical research with varied neighborhood stakeholders, barriers and possible solutions to employment for homeless young people are presented. Second, three design insights for shaping a solution space of socio-technical systems for job search are presented and used analytically to examine six existing systems. Third, findings from a co-design study in which homeless young people expressed their understandings for web-based job services explicate the vision of the Job Co-op.
Social implications
This study offers a socio-technical approach, grounded in the neighborhood context, for supporting homeless young people in job search and related activities.
Originality/value
The studies reported in this paper demonstrate how methods for information system design can be used to generate and clarify opportunities for human benefit and for the development of socio-technical systems that account for human values.
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Marc van Lieshout, Linda Kool, Bas van Schoonhoven and Marjan de Jonge
The purpose of this paper is to develop/elaborate the concept Privacy by Design (PbD) and to explore the validity of the PbD framework.
Abstract
Purpose
The purpose of this paper is to develop/elaborate the concept Privacy by Design (PbD) and to explore the validity of the PbD framework.
Design/methodology/approach
Attention for alternative concepts, such as PbD, which might offer surplus value in safeguarding privacy, is growing. Using PbD to design for privacy in ICT systems is still rather underexplored and requires substantial conceptual and empirical work to be done. The methodology includes conceptual analysis, empirical validation (focus groups and interviews) and technological testing (a technical demonstrator was build).
Findings
A holistic PbD approach can offer surplus value in better safeguarding of privacy without losing functional requirements. However, the implementation is not easily realised and confronted with several difficulties such as: potential lack of economic incentives, legacy systems, lack of adoption of trust of end‐users and consumers in PbD.
Originality/value
The article brings together/incorporates several contemporary insights on privacy protection and privacy by design and develops/presents a holistic framework for Privacy by Design framework consisting of five building blocks.
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Aimee van Wynsberghe and Jeroen van der Ham
The purpose of this paper is to develop a novel approach for the ethical analysis of data collected from an online file-sharing site known as The PirateBay. Since the creation of…
Abstract
Purpose
The purpose of this paper is to develop a novel approach for the ethical analysis of data collected from an online file-sharing site known as The PirateBay. Since the creation of Napster back in the late 1990s for the sharing and distribution of MP3 files across the Internet, the entertainment industry has struggled to deal with the regulation of information sharing at large. Added to the ethical questions of censorship and distributive justice are questions related to the use of data collected from such file-sharing sites for research purposes.
Design/methodology/approach
The approach is based on previous work analysing the use of data from online social networking sites and involves value analysis of the collection of data throughout the data’s various life cycles.
Findings
This paper highlights the difficulties faced when attempting to apply a deontological or utilitarian approach to cases like the one used here. With this in mind, the authors point to a virtue ethics approach as a way to address ethical issues related to data sharing in the face of ever-changing data gathering and sharing practices.
Practical implications
This work is intended to provide a concrete approach for ethical data sharing practices in the domain of Internet security research.
Originality/value
The approach presented in this paper is a novel approach combining the insights from: the embedded values concept, value-sensitive design and the approach of the embedded ethicist.
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