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Article
Publication date: 14 May 2018

Suthikorn Kingkaew and Sven Dahms

The purpose of this paper is to understand the impact of network relationship strength and subsidiary initiatives on the headquarters value added and performance in…

Abstract

Purpose

The purpose of this paper is to understand the impact of network relationship strength and subsidiary initiatives on the headquarters value added and performance in foreign-owned subsidiaries.

Design/methodology/approach

This study is based on survey data collected from foreign-owned subsidiaries located in Thailand. The authors use symmetric structured equation modelling partial least squared (SEM-PLS) and asymmetric fuzzy set qualitative comparative analysis (fsQCA) techniques to analyse the data.

Findings

The authors found that intra-organisational relationship strength is one of the key determinants for high headquarter value added. They also found that headquarter value added plays a crucial role in explaining subsidiary performance. The role of subsidiary initiatives seem overall less pronounced than initially thought.

Originality/value

The originality of this study lies in the conceptual framework based on networks and subsidiary initiatives. This is one of the few studies that empirically tests headquarters value-added determinants in subsidiaries located in an emerging market. Furthermore, the authors use SEM-PLS and fsQCA to look beyond more commonly tested symmetric associations.

Details

Review of International Business and Strategy, vol. 28 no. 2
Type: Research Article
ISSN: 2059-6014

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Article
Publication date: 3 March 2016

luai Jraisat

The purpose of this paper is to illustrate how network perspective can be used to determine the importance of key dimensions of network in driving firm's performance…

Abstract

Purpose

The purpose of this paper is to illustrate how network perspective can be used to determine the importance of key dimensions of network in driving firm's performance within an Agri-Food Value Chain (AFVC). It aims to analyze how factors of network and value added tasks have an impact on firm’s performance in the context of agri-food sector

Design/methodology/approach

This research employs a quantitative method. Based on an illustrative empirical case, the research tests a simple variance-based reflective Structural Equation Model (SEM) with main effects based on a sample of 200 firms within AFVC in Jordan.

Findings

The results identify the high-order factors of business networks and demonstrate the role of network perspective on firm’s performance, acting as the main strategy to improve long-term business in AFVC. The results show that firm's performance is mostly driven by the three key factors of network (actors, resources and activities), as well as by the four levels of value added tasks (form, time, place and possession).

Research limitations/implications

This research has important implications for different level managers at firms. By understanding the various factors that are most important between partners at the firm level and between firms in a network, managers can focus their efforts on these factors in order to foster successful long term businesses and their performances. We further provide some managerial recommendations for more effective management of AFVC in terms of leveraging firm's performance.

Originality/value

This is one of few studies that investigate factors of network in value chain firms. The results show that the network perspective can link both the key factors of network and the levels of value added tasks for better firm's performance in AFVC.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 28 no. 2
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 31 December 2000

David Phillips

The Internet is a multi‐channel distributor of data, information and knowledge. Information has value. It is becoming a separate entity to people and artefacts and is…

Abstract

The Internet is a multi‐channel distributor of data, information and knowledge. Information has value. It is becoming a separate entity to people and artefacts and is taking on the mantle of a commodity. Information affects the value chain and, in the network of networks known as the Internet, information management is an important corporate function. The value of information will decline as the volume of it increases, and it will gain added advantage when endorsed by trusted channels. Without valued information, the value of products is low to non‐existent. Ethics in the provision, management and protection of information is now an important, if not pivotal, management function.

Details

Journal of Communication Management, vol. 5 no. 2
Type: Research Article
ISSN: 1363-254X

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Article
Publication date: 1 May 1990

Peter N.C. Cooke

Motor manufacturers have begun to change theirway of thinking within their dealership networks;the new development of the provision ofassociated services by the…

Abstract

Motor manufacturers have begun to change their way of thinking within their dealership networks; the new development of the provision of associated services by the manufacturers themselves is described within the framework of valueadded strategies for the marketing function. Services in the automotive industry are listed and their costs and benefits analysed. The implications of a valueadded strategy are discussed.

Details

International Journal of Physical Distribution & Logistics Management, vol. 20 no. 5
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 2 August 2013

Shibashish Chakraborty and Kalyan Sengupta

The study is designed to explore the drivers of customer satisfaction of leading mobile network providers in a high‐growth market like Kolkata a metropolitan city in India.

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1696

Abstract

Purpose

The study is designed to explore the drivers of customer satisfaction of leading mobile network providers in a high‐growth market like Kolkata a metropolitan city in India.

Design/methodology

A framework was developed based on earlier study of eminent researchers pertinent to customer satisfaction of mobile network providers in Germany, France, Korea, Canada, the USA and Greece. The construct flexibility was considered as a new determinant for customer satisfaction. For this data were collected from 277 respondents and pertinent analysis were made using multivariate techniques.

Findings

The study finds that generic requirements, price, and flexibility are major drivers of customer satisfaction of mobile network providers and brand wise relevance of these key determinants.

Research limitations/implications

The fixed line telephone directory was the sampling frame, and all the respondents considered in the survey had a fixed line but there are situations where customer subscribes only to mobile phones. It is also necessary to study other metropolitan cities of India to validate the results we have obtained for Kolkata. Originality/value The current research has taken into account new driver of customer satisfaction in a high‐growth market and this is the first study on drivers of customer satisfaction of leading mobile network providers in the city of Kolkata, India.

Details

Journal of Advances in Management Research, vol. 10 no. 2
Type: Research Article
ISSN: 0972-7981

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Article
Publication date: 1 June 1995

Stanley E. Fawcett and Stanley A. Fawcett

Suggests that much of the competitive dilemma experienced by US andEuropean firms in recent years is a result of a persistent failure tomanage the firm as a cohesive value

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3077

Abstract

Suggests that much of the competitive dilemma experienced by US and European firms in recent years is a result of a persistent failure to manage the firm as a cohesive valueadded system. The complexity of the interactions among the firm′s valueadded abilities underlies this challenge of integrating the firm′s valueadded activities. Presents a paradigm of the firm that provides both a rationale and a starting point for the integration of the firm′s valueadded materials management activities. Suggests a framework, the essence of which is that customer value is added by the functional areas only when consistency exists among decisions made in each of four major decision areas. Addresses information and measurement issues as facilitators which link the decisions areas and bridge the gaps among the functional areas.

Details

International Journal of Physical Distribution & Logistics Management, vol. 25 no. 5
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 31 October 2011

Arto Ojala and Pasi Tyrväinen

The purpose of this paper is to examine value networks in cloud computing. It demonstrates the kinds of value offered by such networks to firms within a given network, and

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6255

Abstract

Purpose

The purpose of this paper is to examine value networks in cloud computing. It demonstrates the kinds of value offered by such networks to firms within a given network, and considers how and why the network may change over time.

Design/methodology/approach

The paper reports on a longitudinal case study, including a total of seven semi‐structured open‐ended interviews, conducted with five informants from the case firm.

Findings

It was found that cooperation in value networks provides not merely financial benefits, but also knowledge, among other intangible benefits. Value networks should be evaluated as a whole, since there may be indirect connections – i.e. the value comes not directly from customers, but through the partners in the network. The study also shows the dynamic nature of value networks, as illustrated by changes in a network that were based on transformations in the market environment, and on product development.

Originality/value

This paper contributes to an understanding of value networks and their dynamics, and of cloud computing. In addition, the paper looks at a value network in cloud computing from the service provider's point of view – an aspect that has been neglected in previous studies.

Details

Journal of Business Strategy, vol. 32 no. 6
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 15 June 2012

Heiko Gebauer, Mikael Johnson and Bo Enquist

The purpose of this paper is to explore the role of organisational capabilities (dynamic and operational) in the formation of value networks in the context of public…

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1310

Abstract

Purpose

The purpose of this paper is to explore the role of organisational capabilities (dynamic and operational) in the formation of value networks in the context of public transport services.

Design/methodology/approach

The theoretical argument is substantiated with qualitative data from four narratives on value network formations in the Swiss public transport system. These four narratives cover two types of new value networks: incremental improvements in established value networks; and radical leaps in emerging value networks.

Findings

These two types of new value networks entail the co‐evolution of different dynamic and operational capabilities.

Research limitations/implications

The study is limited by the qualitative research approach.

Practical implications

Public transport operators can utilise the findings on organisational capabilities to guide incremental improvements in their existing value network and/or radical leaps into an emerging value network.

Social implications

Governments should not only seek to increase transport capacity, but also aim to develop value networks to enhance public transport service experiences.

Originality/value

The paper applies valuenetwork thinking to public transport services. It offers a comprehensive framework to help organisations manage the formation of value networks. The results provide testable propositions that can be used to guide future research.

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Article
Publication date: 1 March 1993

Andrew Bird, Tom Blaney and John Burton

Data communications is a relatively neglected topic, which issurprising as it offers the infrastructural platform that can help toprovide organizations with flexibility…

Abstract

Data communications is a relatively neglected topic, which is surprising as it offers the infrastructural platform that can help to provide organizations with flexibility and responsiveness. DataComms 2000 explores the business themes and issues, and technology drivers and focus that will shape the industry. Explores the perspectives of a range of different actors.

Details

Information Management & Computer Security, vol. 1 no. 3
Type: Research Article
ISSN: 0968-5227

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Book part
Publication date: 10 August 2016

Stephen Tallman and Mitchell P. Koza

The Globally Networked Organization (GNO) is an archetype of the geographically distributed, globally integrated, and organizationally networked information-age…

Abstract

The Globally Networked Organization (GNO) is an archetype of the geographically distributed, globally integrated, and organizationally networked information-age multinational enterprise. While its organizational form has been widely discussed, methods for providing strategic direction to all or part of a GNO have been largely overlooked. We propose the concept of strategic animation as an innovative leadership approach to strategic management in the GNO and offer a set of guiding principles for installing such a system in organizations. Strategic animation employs sophisticated incentives to motivate voluntary buy-in, utilizing principles of self-organization to replace the command and control of the unitary firm and the uncertainty and transactional costs of real markets. This makes possible virtual integration of the multiple highly separable businesses that comprise the value-added proposition of the firm and encourages the development of emergent processes for both exploitation and renewal of assets. From a scholarly perspective, this model suggests a new framework for studying the strategic direction of GNOs. For practice, it offers an organizational solution to conditions where process control is preferred, but command of resources is limited. Strategic animation, set in motion through multiple managerial actions, facilitates the timely and flexible responses to chaotic environments that are the sine qua non of today’s global businesses.

Details

Perspectives on Headquarters-subsidiary Relationships in the Contemporary MNC
Type: Book
ISBN: 978-1-78635-370-2

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