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Article
Publication date: 17 September 2020

Vaishali Kaushal and Rajan Yadav

This paper attempts to identify emerging themes that focus on customer experience of culinary tourism of international tourists who opted for food tours in Delhi.

Abstract

Purpose

This paper attempts to identify emerging themes that focus on customer experience of culinary tourism of international tourists who opted for food tours in Delhi.

Design/methodology/approach

The paper uses a multi-method approach for data collection. A thorough review of literature was conducted followed by gaining insights from the industry experts for the themes and a tentative thematic table was established. Thereafter, secondary data comprising 1,744 customer reviews from world’s leading travel website – Tripadvisor.com was analysed using thematic analysis. Customer’s real-time feedback and industry insights were paired together to gather meaningful and practical insights on customer experiences of food tours in Delhi.

Findings

Culinary tourism of Delhi is facing challenge in the areas of infrastructure, hygiene and certain preconceived notions related to brand perception of Indian cuisines. The findings of the study allude that the food tour agencies must be professional with all certifications and attention must be paid to location of food tastings, as it become the representation of Indian food worldwide. The findings also indicate customization is the key to positive customer experience, thereby requiring culinary professionals to understand the customer choices and personalize the food tours accordingly. Online reputation management is another key area requiring attention as electronic word of mouth plays a major role in the hospitality industry.

Research limitations/implications

Although this study corroborates valuable academic findings and practical insights, it has few limitations that can be further investigated in the future. A quantitative study can be conducted to provide deeper insights into the factors of a culinary tour resulting in positive customer experience. Secondly, this study focuses on customer experience of food tours which is one of the forms of Culinary tourism, another elaborate study can be conducted incorporating other methods of culinary tourism such as cooking classes, food festivals, events etc. and delving into insights of customer experience and challenges in those practices.

Practical implications

Themes ascertained in this research paper provide deeper and worthy insights to all the stakeholders which would help them use their tourism resources in best optimal manner. Findings of the study would be valuable to culinary organizations, tourism department and other researchers working in the area of culinary tourism. Also, this study can be quite valuable for the academic researchers. Suggestions of the study will help the government, culinary organizations and other stakeholders to enhance culinary tourist experiences of Delhi.

Originality/value

The study is original and highly appropriate to all the stakeholders to formulate suitable strategic framework to improve customer experience in the field of culinary tourism. Using real customer experiences as data and choosing thematic analysis as a method of analysis further enhance the worth of study by opening the area for further exploration.

Details

International Journal of Tourism Cities, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-5607

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Abstract

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The Role of Microfinance in Women’s Empowerment
Type: Book
ISBN: 978-1-78714-426-2

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Article
Publication date: 1 July 2020

Vaishali Tyagi, Nitesh Rawat and Mangey Ram

The purpose of this work is to develop a prototype of flood alerting system (FAS) based on the Internet of Things (IoT) to save the lives and property by alerting the…

Abstract

Purpose

The purpose of this work is to develop a prototype of flood alerting system (FAS) based on the Internet of Things (IoT) to save the lives and property by alerting the people about flood. The proposed system can permit detection and evaluation of threating events to take place before it hits a network or community.

Design/methodology/approach

Connecting water bodies or water channels to the cities is a sign of development and growth, but sometimes when these connected water channels gets overfilled due to some reasons then they can create horrendous situation, one of such situations is flood. Hence, there is a need to find a way, in order to alert when there will be flood-related conditions and to predict if there are any such conditions in near future. In this work, a model based on FAS, that can alert when flood-related conditions are there, is proposed. Mathematical modelling of the model is done through the Markov process to obtain the state transition probabilities, and these probabilities are solved by Laplace transformation. The performance of the proposed system is affected by good or bad working of its components. Thus, the performance characteristics are expected in terms of component failure rates. Failure and repair rate of FAS's components follow exponential and general distribution.

Findings

Using the proposed Markov model, performance characteristics of the model like availability, reliability, mean time to failure (MTTF), profit and sensitivity have been calculated and explored by taking numerical illustration. Graphical representation of performance characteristics is done to make the results more understandable.

Originality/value

This work presents a Markov process-based reliability model of FAS, which provides the information about failures and working of the system's components. Also, it provides information about components and failures which majorly affect the system reliability.

Details

Journal of Quality in Maintenance Engineering, vol. 27 no. 2
Type: Research Article
ISSN: 1355-2511

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Article
Publication date: 27 November 2019

Preeti S. Rawat, Shrabani B. Bhattacharjee and Vaishali Ganesh

The purpose of this paper is to study if trust on team members and leaders leads to an experience of civil behavior in the workplace or reduced incivility at the…

Abstract

Purpose

The purpose of this paper is to study if trust on team members and leaders leads to an experience of civil behavior in the workplace or reduced incivility at the workplace. The study was conducted on women employees and therefore termed as selective incivility.

Design/methodology/approach

In the study, the relationship between team trust and leader trust was the antecedent variables and general well-being was the consequent variable. Civil behavior in the workplace was the mediating variable. The research was conducted on 228 working women in different sectors of the Indian organization. Trust (in leaders and on teams) and general well-being were measured by established scales. Selective incivility scale was developed based on the qualitative inputs from working women. Data were analysed on SPSS and AMOS version 20.

Findings

The study showed that trust (between leader and subordinates and among team members) led to an experience of civil behavior at workplace, and experience of civil behavior led to an experience of general well-being.

Research limitations/implications

This research has contributed to both theoretical and managerial aspects. On the theoretical front, this research has emphasized the role of trust in building a civil environment in the workplace. On the managerial front, it has contributed to showing how low incivility encourages inclusivity and maintains the general well-being of employees, and therefore advocates the practice of civil behavior.

Practical implications

The study is relevant in managing politics at workplace. With an environment of trust, the insecurity and doubt in the minds of employees are reduced. This leads to higher well-being of employees. In the modern times, workplaces are becoming more diverse. There are not only gender differences but also differences in age, sexual orientation and persons with disabilities. Presence of low incivility can go a long way in encouraging an inclusive workplace. It is thus relevant in managing workplace diversity and for creating a more inclusive environment.

Social implications

Diverse workplace constituting women and minority race have experienced more workplace incivility (Cameron and Webster, 2011). Also, presence of higher percentage of men in the workforce composition enhanced incivility toward women (Trudel and Reio, 2011). As the paper indicates that low incivility leads to general well-being, it also tries to point out that overall health of organization also improves. It should not be ignored that it is not only the employee who is exposed to incivility who gets affected but also the other employees who are witness to such situation.

Originality/value

This study investigates the mediating effect of civil behavior at the workplace between trust, both team member and leader, and general well-being.

Details

Journal of Indian Business Research, vol. 12 no. 3
Type: Research Article
ISSN: 1755-4195

Keywords

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Article
Publication date: 26 September 2019

Monica Malhotra, Vaishali Sahu, Amit Srivastava and Anil Kumar Misra

The purpose of this study is to investigate the effect of presence of buried flexible pipe on the bearing capacity of shallow footing. First, a model study is performed…

Abstract

Purpose

The purpose of this study is to investigate the effect of presence of buried flexible pipe on the bearing capacity of shallow footing. First, a model study is performed where shallow footing model is tested for its load settlement behavior, with and without the existence of buried PVC pipe lying vertically below the base of the footing.

Design/methodology/approach

The experimental set-up consisted of a steel box filled with sand at two different relative density values [RD = 50 per cent (medium dense) and RD = 80 per cent (dense sand)] and vertical load was applied on the model footing through hydraulic jack and reaction frame arrangement connected with a proving ring. Test results are verified numerically using commercially available finite element code PLAXIS 2D. With due verification, a parametric study has been conducted, numerically, by varying the range of input parameters, such as unit weight, angle of internal friction, diameter of buried conduit and the Elastic modulus of the soil to assess the pre cent reduction in the capacity of the foundation soil because of the presence of underlying buried flexible pipe.

Findings

Results show that for each footing, there exists a critical depth below which the presence of the buried conduit has negligible influence on the footing performance. When the conduit is located above the critical depth, the bearing capacity of the footing varies with various factors, such as geotechnical parameters of soil and location and diameter of the buried conduit.

Originality/value

It is an original paper performed to assess the presence of buried flexible pipe on the bearing capacity of the shallow footing.

Details

Journal of Engineering, Design and Technology , vol. 18 no. 3
Type: Research Article
ISSN: 1726-0531

Keywords

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Article
Publication date: 5 May 2020

Niragi Dave, Vaishali Sahu and Anil Kumar Misra

The purpose of this work is to study the in-situ performance of ternary geopolymer concrete in road repair work. Geopolymer cement concrete is an attractive alternative to…

Abstract

Purpose

The purpose of this work is to study the in-situ performance of ternary geopolymer concrete in road repair work. Geopolymer cement concrete is an attractive alternative to Portland cement concrete owing to environmental, economic and performance benefits. Industrial wastes, such as fly ash (FA) and ground granular blast furnace slag (GGBS), have been extensively used to manufacture unitary and binary geopolymer concrete with heat activation (at different temperature); however, it has indicated a limitation for its application in precast industry only.

Design/methodology/approach

In the present study, efforts have been made to produce a ternary geopolymer concrete mix, using GGBS, FA and Silica fumes (SF) in varied proportion mixed with 8 M sodium hydroxide (NaOH) as alkali activator and cured at ambient temperature. Total ten geopolymer concrete mixes have been prepared and tested for strength and durability properties and compared with control mix of ordinary Portland cement (OPC). Based on the mechanical properties of various mixes, an optimum geopolymer concrete mix has been identified. The control mix and optimum geopolymer have been studied for microstructural properties through scanning electron microscopy.

Findings

The in situ performance of the optimum mix has been assessed when used as a road repair material on a stretch of road. The ternary geopolymer concrete mixes (a) 65% GGBS + 25% FA + 10% SF, (b) 70% GGBS + 20% FA + 10% SF, and (c) 75% GGBS + 15% FA + 10% SF have resulted in good strength at ambient temperature and the mix 75% GGBS + 15% FA + 10% SF have shown good in situ performance when tested for road repair work.

Originality/value

Geopolymer concrete is gaining interest in many fields as an alternative to conventional concrete, as it not only reduces carbon footprint due to huge cement production but also provides a sustainable disposal method for many industrial wastes. This paper focuses on finding some alternative of OPC concrete to reduce dependency on the OPC.

Details

Journal of Engineering, Design and Technology , vol. 18 no. 5
Type: Research Article
ISSN: 1726-0531

Keywords

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Article
Publication date: 7 January 2020

Vaishali Sahu, Rounak Attri, Prashast Gupta and Rakesh Yadav

This paper aims to study the effect of the addition of water treatment plant sludge (WTPS) and processed tea waste (PTW) on the properties of burnt clay bricks. The reuse…

Abstract

Purpose

This paper aims to study the effect of the addition of water treatment plant sludge (WTPS) and processed tea waste (PTW) on the properties of burnt clay bricks. The reuse of WTP sludge as a raw material for brick production is a long-term approach, to sludge disposal, for economic and environmental sustainability. Sludge have been added at 10, 20, 30 and 40% and processed tea waste at 5% (by weight) in replacement of clay for brick manufacturing. Each batch of hand-moulded bricks was fired in a heat controlled furnace at a temperature of 990°C. The compressive strength has been found to increase with the sludge content, however, a slight decrease in compressive strength was observed with tea waste addition. Further, PTW addition has improved the thermal insulation of bricks as compared to controlled bricks. The study shows that 40% WTPS, 5% PTW and 55% natural clayey soil can be considered as an optimum mix for bricks with good compressive strength as well as improved thermal insulation property.

Design/methodology/approach

Four different mixing ratios of sludge at 10, 20, 30 and 40% of the total weight of sludge-clay mixtures were used to make bricks. Similarly, PTW was investigated as a substitute of natural clayey soil in brick manufacturing. Each batch of hand-moulded bricks was fired in a heat controlled furnace at a temperature of 990°C. The physical, mechanical and engineering properties of the produced WTPS bricks and PTW bricks were determined and evaluated according to various Indian Standard Codes of Specification for burnt clay bricks and certain reference books.

Findings

The results exhibited that WTP sludge and PTW can be used to produce good quality brick for various engineering applications in construction and building. Increasing the sludge content increases the compressive strength. Moreover, thermal insulation of PTW bricks depicted an upward trend when compared to controlled bricks. Hence, an optimum mixture of 40% WTPS, 5% PTW and 55% natural clayey soil was found, at which bricks showed good compressive strength as well as improved thermal insulation property of the building material.

Research limitations/implications

The present work provides a sustainable solution for disposal of WTP sludge and tea waste. Utilization of these waste materials in brick manufacturing is viable and economic solution.

Practical implications

Bricks with 40% WTP sludge and 5% processed tea waste proved to be economic, technically sound for construction purposes with added thermal insulation properties.

Social implications

Bulk amount of waste such as WTP sludge is a threat to society owing to its environmental implications of disposal. Authors propose to use WTP sludge and tea waste for brick manufacturing and provide a solution to its disposal.

Originality/value

Water treatment plant sludge along with tea waste have not been tried for brick manufacturing so far. Hence, the composition is new in itself and also have resulted into good performance.

Details

Journal of Engineering, Design and Technology , vol. 18 no. 3
Type: Research Article
ISSN: 1726-0531

Keywords

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Article
Publication date: 28 May 2020

Mahantesh M. Nandeppanavar, M.C. Kemparaju, R. Madhusudhan and S. Vaishali

The steady two-dimensional laminar boundary layer flow, heat and mass transfer over a flat plate with convective surface heat flux was considered. The governing nonlinear…

Abstract

Purpose

The steady two-dimensional laminar boundary layer flow, heat and mass transfer over a flat plate with convective surface heat flux was considered. The governing nonlinear partial differential equations were transformed into a system of nonlinear ordinary differential equations and then solved numerically by Runge–Kutta method with the most efficient shooting technique. Then, the effect of variable viscosity and variable thermal conductivity on the fluid flow with thermal radiation effects and viscous dissipation was studied. Velocity, temperature and concentration profiles respectively were plotted for various values of pertinent parameters. It was found that the momentum slip acts as a boost for enhancement of the velocity profile in the boundary layer region, whereas temperature and concentration profiles decelerate with the momentum slip.

Design/methodology/approach

Numerical Solution is applied to find the solution of the boundary value problem.

Findings

Velocity, heat transfer analysis is done with comparing earlier results for some standard cases.

Originality/value

100

Details

Multidiscipline Modeling in Materials and Structures, vol. 16 no. 5
Type: Research Article
ISSN: 1573-6105

Keywords

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Article
Publication date: 31 October 2018

Sepani Senaratne, Olivia Mirza, Gregory Lambrousis and Alessandro Fernandez-Soncini

The use of recycled aggregates (RA) has been explored to lead to a more sustainable future. The paper investigates on a sustainable concrete mix incorporating steel fibres…

Abstract

Purpose

The use of recycled aggregates (RA) has been explored to lead to a more sustainable future. The paper investigates on a sustainable concrete mix incorporating steel fibres (SF) and RA to provide an alternative to traditional natural aggregate concrete for structural applications. This paper aims to explore the feasibility of combining RA and SF in structural applications in terms of strength, cost and industry perspectives.

Design/methodology/approach

A mixed research approach is established with two phases. Phase 1 aims to identify an optimum material combination that satisfies the structural strength requirements and to identify the costs in its optimum combination. Phase 2 involves qualitative interviews with key industry parties to explore their perspective and identify various enablers and barriers for this material.

Findings

The optimum combination of 30 per cent RA replacement and 0.3 SF volume content has been identified through laboratory testing. It was noted that there would be a direct additional cost because of SF addition. However, when other benefits such as reduction in transportation costs and landfill dumping fees were considered, an overall cost saving could be achieved. Consequently, the key industry practitioners’ perspectives for this material have been gathered through qualitative interviews. Several enablers and barriers were identified through these interviews.

Originality/value

Even though, there are various research attempts on improving RA for structural purpose by adding different additives, a holistic study that incorporate cost effects and the industry perspectives was lacking and is addressed in this current study. In particular, industry perspectives lead to refocus research directions and get closer to the realisation of a sustainable construction industry.

Details

Journal of Engineering, Design and Technology, vol. 16 no. 6
Type: Research Article
ISSN: 1726-0531

Keywords

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Article
Publication date: 15 July 2019

R.R. Kumar, P.K. Karsh, Vaishali , K.M. Pandey and S. Dey

The purpose of this paper is to investigate the first three stochastic natural frequencies of skewed sandwich plates, considering uncertain system parameters. To conduct…

Abstract

Purpose

The purpose of this paper is to investigate the first three stochastic natural frequencies of skewed sandwich plates, considering uncertain system parameters. To conduct the sensitivity analysis for checking the criticality of input parameters.

Design/methodology/approach

The theoretical formulation is developed based on higher-order-zigzag theory in accordance with the radial basis function (RBF) and stochastic finite element (FE) model. A cubic function is considered for in-plane displacement over thickness while a quadratic function is considered for transverse displacement within the core and remains constant in the facesheet. RBF is used as a surrogate model to achieve computational efficiency and accuracy. In the present study, the individual and combined effect of ply-orientation angle, skew angle, number of lamina, core thickness and material properties are considered for natural frequency analysis of sandwich plates.

Findings

Results presented in this paper illustrates that the skewness in the sandwich plate significantly affects the global dynamic behaviour of the structure. RBF surrogate model coupled with stochastic FE approach significantly reduced the computational time (more than 1/18 times) compared to direct Monte Carlo simulation approach.

Originality/value

The stochastic results for dynamic stability of sandwich plates show that the inevitable source uncertainties present in the input parameters result in significant variation from the deterministic value demonstrates the need for inclusive design paradigm considering stochastic effects. The present paper comprehensively establishes a generalized new RBF-based FE approach for efficient stochastic analysis, which can be applicable to other complex structures too.

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