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Describes work done to research Russian needs in quality management education and to begin the process of creating an infrastructure to meet them. Needs were determined through a questionnaire, interviews and feedback from key actors at specially organised seminars. Knowledge of quality management ideas and the provision of education and training in the quality field were found to be low. Syllabuses and course structures for quality management were devised consistent with EU norms but harmonised as far as possible with existing practice and traditions. A Centre of Excellence to deliver quality management education was founded called the European Quality Centre. It received its first students in September 1998 and it will be the first node in a regional network of such institutions. The creation of an educational infrastructure will facilitate the building of a cadre of trained quality professionals, ultimately enabling Russian quality management practice to rise to world levels.

This paper assesses the current knowledge and perceived needs of the key actors in quality management in Russia and examines various strategies for change, in the context of both present Western thinking and the local economic situation and cultural traditions. Three quality management approaches already tested in Russia, namely, third party certification, self‐assessment and a Russian/Western hybrid model, all have significant drawbacks. The priority must be for the creation of an educational and institutional infrastructure for quality management. The conclusions in this paper are also relevant to the other republics of the former Soviet Union and East European countries.

There has been a plethora of published research related to total quality management (TQM) in the last few decades. However, very few studies focused on cataloging critical factors of TQM. One of the objectives of this literature review was to investigate the state of TQM by examining and listing various TQM factors identified based on survey studies conducted in different countries and published in a variety of journals over the past decade. An examination of 76 survey studies that used an integrated approach to TQM showed that the TQM factors could be grouped under 25 categories. An analysis of the 347 survey based research articles published between 1989 and 2000 using these 25 factors as a framework revealed the most frequently covered TQM factors in the literature. Another goal of the paper was to analyse the objectives of these articles by year and type of journal they were published in to determine the trends in TQM survey based studies and recommend future direction for research. The analysis showed that the objectives of the 347 studies could be grouped under six categories.

The paper aims to present a review and comparison of the Russian Federation Government Quality Award (RFGQA) with the three major business excellence models, Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management (EFQM) Award and Deming Prize.

The paper briefly reviews the RFGQA through a desk-top research method. Then, it adapts the comparative approach used in a similar study by Vokurka et al. (2000). Thus, the comparative analysis consisted in contrasting two characteristics of the RFGQA with those of the MBNQA, EFQM Award and Deming Prize, namely, award descriptors (i.e. objectives and criteria) and emphasis placed on excellence criteria (i.e. weighting). The study also includes a mapping assessment to explore up to what extent the RFGQA addresses the criteria of the major models.

Although the RFGQA was designed based on the concept and structure of the EFQM model, the results of the study indicate that there are still differences among them, especially in terms of internal business processes. RFGQA finds more differences with the MBNQA and Deming Prize excellence models than with the EFQM.

This research would benefit organisations and managers in Russia, as they will be able to acquire a deeper knowledge on the RFGQA. This may facilitate its awareness and implementation.

The paper expands the current knowledge in the area of quality management and models for business excellence, as it is among the very first investigations to have studied the RFGQA model.

Quality management practices have recently flourished across the globe. In this research we review and integrate the literature by identifying and organizing significant research findings, and develop a conceptual model of the relationships between international environmental conditions (e.g. socio‐cultural, political‐legal, economic, and educational factors) and dimensions of quality management (e.g. strategic quality planning, customer focus and satisfaction, human resource development and management, information and analysis, management of process quality, and quality and operational results). The model developed here helps us move beyond examining the differences in quality practices across countries to an understanding of why such differences occur, and helps practitioners gain a better perspective on how quality management techniques can be adopted in different regions around the world.

Compared to the rest of the world, quality management in Russia is still in its infancy. Unless an appropriate quality culture is developed to support and sustain quality management practices, it would be ineffective to introduce quality management systems into Russia. In this article, several critical success factors are identified to promote the effectiveness of quality training and management in Russian organizations.

A study on convective aspects was carried out on a Couette flow in an irregular channel by applying a constant uniform magnetic field parallel to the channel flow.

The dynamic study of such a flow resulted in highly nonlinear coupled partial differential equations. To solve these partial differential equations analytically, regular perturbation method was invoked for velocity, temperature and concentration with a combined parameter of Soret and Forchheimer. The numerical computational results have been extracted for various nondimensional parameters with regard to fluid and particle flow as well as for temperature and solute concentration.

The current article presents a novel approach to assess the effects of drag force as well as the diffusion-based interactions between the velocity, temperature and concentrations with the aid of Soret and Dufour on two-dimensional MHD mixed with a dusty viscoelastic fluid.

The results found are in good agreement with the earlier studies in the absence of nonlinear effect of Forchheimer model.

Continuous fiber reinforced thermoplastic composites (CFRTPCs) with great mechanical properties and green recyclability have been widely used in aerospace, transportation, sports and leisure products, etc. However, the conventional molding technologies of CFRTPCs, with high cost and low efficiency, limit the property design and broad application of composite materials. The purpose of this paper is to study the effect of the 3D printing process on the integrated rapid manufacturing of CFRTPCs.

Tensile and flexural simulations and tests were performed on CFRTPCs. The effect of key process parameters on mechanical properties and molding qualities was evaluated individually and mutually to optimize the printing process. The micro morphologies of tensile and flexural breakages of the printed CFRTPCs were observed and analyzed to study the failure mechanism.

The results proved that the suitable process parameters for great printing qualities and mechanical properties included the glass hot bed with the microporous and solid glue coatings at 60°C and the nozzle temperature at 295°C. The best parameters of the nozzle temperature, layer thickness, feed rate and printing speed for the best elastic modulus and tensile strength were 285°C, 0.5 mm, 6.5r/min and 500 mm/min, respectively, whereas those for the smallest sectional porosity were 305°C, 0.6 mm, 5.5r/min and 550 mm/min, respectively.

This work promises a significant contribution to the improvement of the printing quality and mechanical properties of 3D printed CFRTPCs parts by the optimization of 3D printing processes.

The purpose of this paper is to evaluate the impact of different Additive Manufacturing (AM) orientations on the structural behavior of topologically optimized wings for Unmanned Aerial Systems (UAS), which might enable lightweight and low cost, yet complex, wing structural designs.

Based on an aerodynamic load, a two dimensional NACA0012 airfoil is topologically optimized considering PolyLatic Acid (PLA), several volume fractions and different manufacturing orientations. Then, the resulting topologies are post-processed to allow for manufacturing and extrude to three dimensional wing geometries with constant cross-sections. These wings are then manufactured using Fusion Deposition Modeling (FDM) technology and their dynamic structural behavior analyzed by means of Experimental Modal Analysis (EMA) in the linear elastic region.

Volume fraction increase is observed to improve the structural performance without increasing the manufacturing time. Despite manufacturing the wing from the leading edge to the trailing edge can reduce manufacturing time using FDM technology, it is found to be more difficult to build.

This research is a contribution toward the design and built of lightweight and low cost wings for UAS.

In view of the strength and stiffness deficiencies of current photopolymer resin models under high aerodynamic loads, the purpose of this paper is to introduce a preliminary design and manufacturing technique for hybrid lightweight high‐speed wind‐tunnel models with internal metal frame and surface photopolymer resin based on rapid prototyping (RP).

Internal metal frame structure was designed to be of regular configurations that can be conveniently fabricated by conventionally mechanical manufacturing methods. Outer resin components were designed to meet configuration fidelity and surface quality, which were fabricated by RP apparatus. Combination of aerodynamics and structure was utilized to accomplish structural design, strength and stiffness calibration and vibration analysis. Structural design optimization and manufacturing method of the validated hybrid AGARD‐B models were studied by analysis of manufacturing precision, surface quality processing and mechanical capability.

The method with internal metal frame and outer resin has dramatically improved the overall strength and stiffness of RP parts of the hybrid AGARD‐B model, and it is suitable to construct the high‐speed wind‐tunnel models with complex internal structure. The method could decrease the model's weight and prevent resonance occurrence among the models, wind‐tunnel and support system, and shorten processing period, and also it leads to decrease in manufacturing period and cost.

Stiffness of thin components for outer resin configuration is somewhat poor under high aerodynamic loads in a high‐speed wind‐tunnel test, and the effect of deformation of the components on the experimental results should be taken into account.

This method can enhance the versatility of using RP technique in the fabrication of high‐speed wind‐tunnel models, especially for experimental models with complex structure. Aerodynamic and structural combination design and structural optimization for hybrid models make RP techniques more practical for manufacturing high‐speed wind‐tunnel models.