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This conceptual paper aims to offer a theoretical contribution that explicates the “blind spot” cultural diversity and reward diversity team conflict contingencies, and personal audit as a mechanism for managing the consequences.

The paper suggests a framework for analysing and managing diversity (cultural and reward) driven team conflicts. Given the theoretical foundation, personal audit among team members is recommended as a tool for managing the consequences of such conflict factors.

This paper underlines the team building intervention utility for team effectiveness. It reinforces theoretical foundation that highlights conflict as a determinant of team effectiveness, and reviews two diversity dimensions of team conflicts. Finally, it suggests and explains an “active learning” personal audit model for achieving the conceptualised team effectiveness perspective.

The paper highlights critical but usually overlooked team conflict intricacies in football team management. This framework offers practical relevance in enabling understanding of “attitudes and behaviours” of team members and human resource management in football marketing. Managers would benefit from this perspective and improve team effectiveness, performance and organisation's performance.

The paper offers valuable conceptual insight for development, one that serves the interest of management of football clubs and academia.

Site‐based management depends on collaboration and teamwork among teachers, administrators, and parents. Collaborative decision making in educational systems is frequently characterized by conflict and disagreement, given differing perspectives and opinions among participants, and differing interests in the status quo. School principals, charged with facilitator roles in locally managed schools, are challenged to address resulting conflicts in ways that yield functional synergies and constructive outcomes which enable schools to respond to community needs. The purpose of this study is to develop a profile of preferred conflict management behaviors and strategies of a sample of principals in a large, urban school district who work in site‐based managed schools. Results reflect these principals’ preference for solution‐oriented conflict strategies. Findings are discussed in terms of the changing leadership responsibilities of principals in site‐based managed schools.

Utility relocation issues are unfortunately frequent and recurring problems in several countries’ highway projects. Very few studies have addressed the utility relocation issues in highway projects. The purpose of this paper is two-fold. First, this paper explores how the utility relocation issues are managed in highway projects. Second, this paper systematically identifies the prioritized technical and coordination strategies to be adopted to avoid delays in utility relocation.

Multiple case-based research methodology was used to explore how the utility relocation issues are managed in highway projects. Empirical evidences from 11 road and bridge projects in India were used to develop the descriptive storyline for each of the project. The strategies used to manage the utility relocation issues were identified from three sources namely literature review, case studies and nominal group technique (NGT). The strategies were then evaluated quantitatively using NGT.

The analysis of the case studies showed that the delays in utility relocation were in the range of 5-52 months. It was found that the duration of relocation of utilities is impacted more significantly by the complexity of underground utilities rather than the size of the projects. Strategies that are used to manage utility relocation were identified across two groups namely; technical and coordination strategies.

Recommendations are provided for the practical use and policy changes.

The prioritized technical and coordination strategies can be used systematically to avoid delays in utility relocation.

We present a comprehensive literature review and critique of union decertification research, and develop a theoretical framework that should prove useful for future research. The framework incorporates three theoretical viewpoints from several research traditions: the expected utility, social‐political, and workplace voice perspectives. We provide suggestions for how each viewpoint can be modeled in future research. Additionally, although some previous decertification research was theoretically rich, the empirical findings across prior studies were ambiguous and inconsistent. We analyze the reasons for the ambiguous and inconsistent prior findings, and note how future research can avoid or minimize the empirical problems of the past.

The relocation of existing underground utilities in urban environments is complex because of the existence of multiple utility agencies being responsible for numerous utilities and over constrained space and time to execute maintenance works. Unfamiliar location and insufficient records of maintenance data hamper the flow of work, causing unnecessary delays and conflicts. The aim of the paper is to explore 4 dimensional Building Information Modeling as a smart solution for the management of multiple utility data for a relocation project in an urban setting.

An empirical case-based research methodology is used to collect data and develop the BIM models. Two ongoing construction projects in an urban city are empirically studied, and 4D BIM models of identified utilities are developed to assist management and relocation of existing utilities.

The developed BIM models enabled the location of existing sub-surface utilities through 3D visualization and also enabled clash detection. The 4D simulation of BIM model enabled the tracking of actual progress of relocation works and thereby helped in taking necessary actions to minimize forthcoming delays. The evaluation of the developed model showed that the application of 4D BIM improved communication and coordination during utility relocation works.

4D BIM for utility infrastructure provides better management of utility information. They provide utility stakeholders an efficient way to coordinate, manage utility relocation processes through improved visualization and communication with a reduction in delays and conflicts.

Limited efforts were made using 3D BIM for sub-surface utility infrastructure in visualization and management of utility information. Efforts using 4D BIM in coordination and management of utility projects are left unexplored. This study adds value to the current literature through the application of 4D BIM for utility relocation projects.

Transportation infrastructure projects are inevitably delayed due to delays in the completion of underground utility relocation. Unfamiliar location, difficulty in utility identification and use of ineffective coordination practices hamper timely completion of utility relocation works. This paper aims to develop integrated road information modeling (RIM) and geographic information system (GIS) models to assist early identification of utilities and effective coordination during utility relocation in infrastructure projects.

An ethnographic action-based case study research methodology was adopted in this paper. Two ongoing infrastructure projects with significant utility relocation delays are chosen as case studies and integrated RIM-GIS models are developed to assist utility relocation. To verify the applications of developed RIM-GIS models, a focus group discussion was conducted with 10 field experts from the considered case studies.

The application of the developed RIM-GIS models enabled 3D visualization of existing underground utilities and enabled identification of utility conflicts before the start of the construction. They also enabled facilitating coordination and reduce utility relocation delays. The evaluation of the developed models shows that the RIM-GIS model approach enabled early planning and coordination and facilitates effective management of utility relocations.

The current practices of using CAD and GIS for utility relocations are inadequate due to the difficulties in characterizing utilities and ineffective coordination practices. The proposed RIM-GIS approach can be adopted as a suitable alternative for effective management of utility relocations.

Several studies have contributed toward integrating BIM and GIS for the analysis of highway and utility infrastructure projects. Efforts on integrating RIM and GIS for the support and management of utility relocations in highway and utility infrastructure projects remain unexplored.

This research paper aims to present the critical managerial issues and a self‐assessment system of conflict management in client‐supplier collaborative new product development (NPD) environment.

Critical managerial issues and success factors for conflict management in client‐supplier collaborative NPD were first identified. A self‐assessment process and associated methodologies were then established. With the development of a prototype self‐assessment system, the proposed self‐assessment methodologies and process were validated in industry.

A total of 13 critical factors for conflict management in client‐supplier collaborative NPD environment were identified. Based on the hierarchy model of the factors, a self‐assessment system and process, called PAIR, was established. The proposed self‐assessment system and process was developed and validated with six companies with positive results.

Conflict is an inevitable phenomenon in client‐supplier collaborative NPD, which affects NPD performance in terms of product quality, meeting of target delivery schedule and development cost. The developed system and process enables clients and suppliers to assess their conflict management practices and identify improvement areas. It provides a platform for the collaborating parties to continually improve their conflict management and in turn NPD performance.

The objective of this chapter is to discuss how different techniques in Regional Science and Peace Science and the emerging techniques in Management Science can be used in analysing Disaster Management and Global pandemic with special reference to developing countries. It is necessary for me to first discuss the subjects of Disaster Management, Regional Science, Peace Science and Management Science. The objective of this chapter is to emphasise that the studies of Disaster Management should be more integrated with socioeconomic and geographical factors. The greatest disaster facing the world is the possibility of war, particularly nuclear war, and the preparation of the means of destruction through military spending.

Cities lying within conflict zones have continually faced hardships of both war aftermath and long-term sustainable reconstruction. Challenges have surpassed the typical question of recovery from post-conflict trauma, preserving urban heritage and iconic elements of the built environment, to face issues of critical decision making, rebuilding effectiveness and funding mechanisms, leading to time-consuming processes that lack adequate consistent long-term management. Some approaches have explored methods of effective long-term city reconstruction management but have not fully developed comprehensive approaches that alleviate the management of such complex processes. The paper aims to discuss these issues.

The authors devise an approach for the smart management of post-conflict city reconstruction. The authors focus on evaluation, strategic planning, reconstruction projects and implementation. The authors integrate building information modeling and geographic/geospatial information systems in a platform that allows for real-time analysis, reporting, strategic planning and decision making for managing reconstruction operations and projects among involved stakeholders including government agencies, funding organizations, city managers and public participants.

The approach suggested a smart management system for the reconstruction process of post-conflict cities. Implementing this system was shown to provide a multi-objective solution for post-conflict city reconstruction based on its interlinked modules.

Results may lack generalizability and require testing on several cases to provide rigorous findings for different case studies.

Implications include developing smart management systems for use by city managers and government authorities in post-conflict zones, as well as bottom-up decision making by including participant citizens especially populations in the diaspora.

The approach offers an integrated platform that informs city reconstruction decision makers, allowing for strategic planning tools for efficient planning, monitoring tools for continuous management during and after reconstruction, and effective platforms for communication among all stakeholders.

Scanning both the academic and popular business literature of the last 40 years puzzles the alert reader. The variety of prescriptions of how to be successful (effective, performing, etc.) 1 Organizational performance, organizational success and organizational effectiveness will be used interchangeably throughout this paper.1 in business is hardly comprehensible: “Being close to the customer,” Total Quality Management, corporate social responsibility, shareholder value maximization, efficient consumer response, management reward systems or employee involvement programs are but a few of the slogans introduced as means to increase organizational effectiveness. Management scholars have made little effort to integrate the various performance-enhancing strategies or to assess them in an orderly manner.

This study classifies organizational strategies by the importance each strategy attaches to different constituencies in the firm’s environment. A number of researchers divide an organization’s environment into various constituency groups and argue that these groups constitute – as providers and recipients of resources – the basis for organizational survival and well-being. Some theoretical schools argue for the foremost importance of responsiveness to certain constituencies while stakeholder theory calls for a – situation-contingent – balance in these responsiveness levels. Given that maximum responsiveness levels to different groups may be limited by an organization’s resource endowment or even counterbalanced, the need exists for a concurrent assessment of these competing claims by jointly evaluating the effect of the respective behaviors towards constituencies on performance. Thus, this study investigates the competing merits of implementing alternative business philosophies (e.g. balanced versus focused responsiveness to constituencies). Such a concurrent assessment provides a “critical test” of multiple, opposing theories rather than testing the merits of one theory (Carlsmith, Ellsworth & Aronson, 1976).

In the high tolerance level applied for this study (be among the top 80% of the industry) only a handful of organizations managed to sustain such a balanced strategy over the whole observation period. Continuously monitoring stakeholder demands and crafting suitable responsiveness strategies must therefore be a focus of successful business strategies. While such behavior may not be a sufficient explanation for organizational success, it certainly is a necessary one.