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Using the conservation of resources (COR) theory, the present study aims to examine the role of participative leadership in frontline service employees (FLEs)’ service recovery performance. The present study also tests FLEs’ role breadth self-efficacy (RBSE) as a theoretically relevant mediator and FLE trait mindfulness as an important moderator.

Data were collected using time-lagged (three rounds, two weeks apart) from two sources (193 FLEs and 772 customers, who experienced a service failure). Structural equation modeling (Mplus, 8.6) was employed to analyze the data.

The results revealed that participative leadership was positively associated with FLEs service recovery performance, both directly and indirectly, via RBSE. The results also showed that FLE trait mindfulness moderated the link of participative leadership with RBSE and the indirect association of participative leadership with service recovery performance, via RBSE.

This study suggests that organizational leaders who exhibit participative leadership behavior are valuable for organizations. By demonstrating such behaviors, they boost FLEs' RBSE, which in turn improves their service recovery performance.

The present work makes important contributions to the literature on service recovery performance by foregrounding two important yet overlooked antecedents (participative leadership and RBSE) of FLE service recovery performance. The present work also contributes to the nascent literature on the antecedents and outcomes of RBSE in service contexts.

The coating process is broadly employed in the manufacturing of wallpapers, adhesive tapes, wrapping, protection of fabrics and metals, X-ray and photographic films, beautification, books and magazines, film foils, magnetic records, coated paper, etc.

In this study, an incompressible flow of non-Newtonian fluid is modeled to inspect the rheological behavior of finite coating thickness in the reverse roll coating process. With the assistance of lubrication approximation theory (LAT), the dimensionless form of governing expressions is simplified. Exact solutions for distributions for velocity, flow rate, temperature and pressure gradient attained utilizing perturbation technique and their variation is presented as well as discussed in graphs. Meanwhile, some important factors from an engineering perspective including coating thickness and transition point were calculated mathematically and are displayed in a tabular manner. Also, streamlines are drawn to observe the flow pattern.

Prandtl fluid parameters provide a controlling factor to regulate the flow rate, velocity, coating thickness, and pressure gradient leading to an efficient coating process. Moreover, the Brinkman number and Prandtl fluid parameters significantly improve the temperature distribution.

In the literature, this study fills a gap in the theoretical prediction of coating thickness rheologically influenced by Prandtl fluid in reverse roll coating process.

The purpose of this study is to examine the role of personality traits (PTs) of individual investors on their investment intention (II). Further, to study the mediating role of overconfidence (OC) bias and financial literacy (FL) on the relationship between PTs and II.

The present study uses the quantitative approach for the data collection from the sample of 327 Indian investors investing in the stock market. The questionnaire was divided into segments to assess the investor’s PTs, OC, FL and II. The PT has been measured using the Big Five Personality Traits. Confirmatory factor analysis was used to test the reliability and validity of the constructs. The hypothesis was tested using structural equation modeling.

Findings of the study show that the PTs of an individual investor are associated with FL and II but insignificant with OC bias. Further, the FL and OC bias have a positive and significant influence on II. In addition, the mediation analysis showed that FL partly mediates the relationship between PTs and II.

The present study is helpful for financial companies, government, personal finance advisors and individual investors; they can keep in mind the behavior-related traits that can influence the investment decisions and design the portfolio accordingly. The policy-makers can implement programs on FL to enhance investment decisions in India.

This paper is unique that covers the mediating role of psychological bias, i.e. OC bias and FL, between the PTs and II of an Indian investor.

The present study aims to encompass the bidirectional magnetized flowing of a hybrid-nanofluid over an unsteady stretching device with the inclusion of thermal radiation and entropy generation. Brick-shaped nanoparticles (zinc-oxide and ceria) are suspended in water, serving as the base-fluid to observe the performance of the hybrid mixture. The Maxwell thermal conductivity relation is employed to link the thermophysical attributes of the hybrid mixture with the host liquid. Additionally, a heat source/sink term is incorporated in the energy balance to enhance the impact of the investigation. Both prescribed-surface-temperature (PST) and prescribed-heat-flux (PHF) conditions are applied to inspect the thermal performance of the hybrid nanofluid.

The transport equations in Cartesian configuration are transformed into ordinary differential equations (ODEs), and an efficient method, namely the Keller-Box method (KBM), is utilized to solve the transformed system. Postprocessing is conducted to visually represent the velocity profile, thermal distribution, skin-friction coefficients, Bejan number, Nusselt number and entropy generation function against the variations of the involved parameters.

It is observed that more entropy is generated due to the increases in temperature difference and radiation parameters. The Bejan number initially declines but then improves with higher estimations of unsteadiness and Hartmann number. Overall, the thermal performance of the system is developed for the PST scenario than the PHF scenario for different estimations of the involved constraints.

To the best of the authors' knowledge, no investigation has been reported yet that explains the bidirectional flow of a CeO2-ZnO/water hybrid nanofluid with the combined effects of prescribed thermal aspects (PST and PHF) and entropy generation.

The analysis of fluid flow and thermal transport performance inside the cavity has found numerous applications in various engineering fields, such as nuclear reactors and solar collectors. Nowadays, researchers are concentrating on improving heat transfer by using ternary nanofluids. With this motivation, the present study analyzes the natural convective flow and heat transfer efficiency of ternary nanofluids in different types of porous square cavities.

The cavity inclination angle is fixed ω = 0 in case (I) and ω=π4 in case (II). The traditional fluid is water, and Fe3O4+MWCNT+Cu/H2O is treated as a working fluid. Ternary nanofluid's thermophysical properties are considered, according to the Tiwari–Das model. The marker-and-cell numerical scheme is adopted to solve the transformed dimensionless mathematical model with associated initial–boundary conditions.

The average heat transfer rate is computed for four combinations of ternary nanofluids: Fe3O4(25%)+MWCNT(25%)+Cu(50%),Fe3O4(50%)+MWCNT(25%)+Cu(25%),Fe3O4(33.3%)+MWCNT(33.3%)+Cu(33.3%) and Fe3O4(25%)+MWCNT(50%)+Cu(25%) under the influence of various physical factors such as volume fraction of nanoparticles, inclined magnetic field, cavity inclination angle, porous medium, internal heat generation/absorption and thermal radiation. The transport phenomena within the square cavity are graphically displayed via streamlines, isotherms, local and average Nusselt number profiles with adequate physical interpretations.

The purpose of this study is to determine whether the ternary nanofluids may be used to achieve the high thermal transmission in nuclear power systems, generators and electronic device applications.

The current analysis is useful to improve the thermal features of nuclear reactors, solar collectors, energy storage and hybrid fuel cells.

To the best of the authors’ knowledge, no research has been carried out related to the magneto-hydrodynamic natural convective Fe3O4+MWCNT+Cu/H2O ternary nanofluid flow and heat transmission filled in porous square cavities with an inclined cavity angle. The computational outcomes revealed that the average heat transfer depends not only on the nanoparticle’s volume concentration but also on the existence of heat source and sink.

Innovation goes beyond creation, concentrating on enhancement, which is essential for advancement. Since 1998, the European Journal of Innovation Management (EJIM) has been a leading forum dedicated to thought leadership and research on the advances in innovation management. Given that EJIM has run over two decades, the time is now opportune to reflect on the journal's contributions to innovation management. Thus, this paper aims to retrospectively review the productivity, impact and knowledge of innovation management research in EJIM.

This paper adopts a bibliometric methodology to engage in a retrospective review of EJIM. The bibliographic data of 757 papers published in EJIM from 1998 to 2021 were retrieved from Scopus and analyzed using performance analysis and science mapping techniques.

The productivity (publication) and impact (citation) of innovation management research curated by EJIM have grown prolifically over time. Though EJIM operates with a European title, the journal receives and publishes contributions worldwide (e.g. Asia, Europe, North America, South America and Oceania). Noteworthily, the knowledge of innovation management research in EJIM can be divided into four categories: basic themes (general), which comprise innovation, open innovation, new product development and product and process innovation; motor themes (well-developed), which consist of organizational culture and innovation and leadership and creativity; niche themes (very specialized), which include dynamic capabilities and business model innovation; and emerging or declining themes (weakly developed or marginalized), which is made up of research and development (R&D) and green innovation.

This paper offers a seminal retrospection of EJIM and the journal's productivity, impact and contribution to innovation management.

There are two objectives in this study. First, testing the relationship between person-organization fit (P-O fit) and person-job fit (P-J fit) on turnover intentions. Second, examining the moderating role of kinship on the relationship between P-O fit and P-J fit on turnover intentions.

This research was conducted at private universities in Lampung with a total of 282 respondents. The analytical method used to test the research hypothesis was moderated regression analysis (MRA)

There are five proposed hypotheses, and all of them are supported. The findings of this study reveal that P-O fit and P-J fit are predictors that are negatively related to turnover intentions. Furthermore, kinship moderates the relationship between P-O fit and P-J fit on turnover intentions.

This study adds to the literature on turnover intentions in universities and underscores some important advances and contributions in developing a human resource management theory related to social capital. Based on the findings of this study, organizations are expected to pay more attention to P-O fit, P-J fit and kinship to reduce the level of turnover intentions. Employers are expected to choose people who match the organization's values and work and create interpersonal relationships between them to reduce turnover intentions, which mean the findings extend the theory of attraction-selection-attrition (ASA), social exchange and social capital. These findings provide theoretical and pragmatic insights for human resource management practitioners and relevant stakeholders.

Practically, the concepts of P-O fit and P-J fit are important to be considered by the leadership because creating a suitable environment for employees will trigger positive behaviors. Leaders must find the right people for the environment and the right environment for the employees. Furthermore, this study has implications for a relational approach to overcoming turnover intentions in the workplace. The relational approach is in the form of kinship. Organizations that encourage opportunities for social interaction among members can reduce employee turnover and tend to create positive social capital.

In social practice, kinship connects people in an organization. The existence of kinship in an organization helps academicians get relational and emotional support from coworkers and superiors so that they will feel a family relationship that may not be found in other organizations, which eventually reduces turnover intentions.

The originality of this study lies in investigating the moderating role of kinship on the relationship between P-O fit and turnover intentions. Kinship in this study is different from research in general. “Kinship” here is based on a kinship perspective because of the peculiarities of Asian culture, especially in Indonesia, namely kinship without blood relations and marriage.

This study aims to assess the impact of personality traits, risk perception and perceived coronavirus disease 2019 (COVID-19) disruption on the investment behavior of individual investors in the Indian stock market.

This study adopts a survey approach. The sample comprises 315 active retail investors investing in the Indian stock exchange. Two-stage analysis technique regression and Artificial Neural Network (ANN) were used for data analysis. Study hypotheses were tested through regression and ANN was adopted to validate the regression results.

Two regression models were modeled to test the research hypotheses. Findings showed that risk perception and COVID-19 disruption have a significant positive and neuroticism has a significant negative impact on short-term investment decisions, while the role of conscientiousness in determining short-term investment decisions was not found significant. Results also showed a positive impact of neuroticism and conscientiousness and a negative impact of risk perception on long-term investment decisions. The role of COVID-19 disruption was found negative but insignificant in predicting long-term investment decisions.

This study has practical implications for many parties like retail investors, financial advisors and policymakers. This study will assist the investors to realize that they do not always take rational financial decisions. This study will suggest the financial advisors to use the knowledge of behavioral finance in making the advisors' advisory and wealth management decisions. This study will also assist the policymakers to outline behaviorally well-informed policy decisions to protect the interests of investors.

India is one of the fast-growing economies in the world. India has a vast population of active investors and determining investors' investment behavior adds novelty to this study as developed economies have remained the main focus of previous studies. The other novel feature of this study is that this study tries to assess the impact of COVID-19 disruption along with personality traits and risk perception on investment behavior. The other valuable factor of this study is the use of ANN to predict the relative importance of the exogenous variables.