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In the rapidly urbanizing Indian cities, large buildings are being built demolishing old buildings often with historic, cultural and architectural merit bringing the conflict between development and conservation. In Kolkata, the authority has taken a unilateral decision to construct high-rise buildings demolishing a hundred-year old Bow Barracks housing complex. The purpose of this paper is to present a research study that empirically explored the appropriateness of the policy decision and a recommendation for appropriate development based on the research result.

The design of the research is formulated on the survey method that encompasses observation, interview and collection of data through questionnaire, and survey, documentation and testing of architecture. All findings are analysed; research question and hypothesis are tested with validation.

The research has found that the old housing is of cultural heritage and use value, and the inhabitants are a very special community in Kolkata. The new development proposal in terms of space generation and cost involvement over the benefit of conserving the existing housing is not beneficial. Therefore, the decision of the local body, in terms of value for money, architecture, culture, heritage and sustainability is not proper.

Such a research exploring the benefit between development and conservation for choice of appropriate path of development in managing the development of a city in global south stands for its uniqueness.

The new town concept originated from the ideal city model of Ebenezer Howard and expanded from Europe to America in the 1900s. It has reemerged as a site for accommodating population from highly dense urban centers of China and India since the early twenty-first century. The massive infusion of public and private investments has enabled the emergence of new towns in China and India as planned centers of world-class residential, commercial, and work spaces. The rational goal of de-densifying the crowded central cities can lead to a more balanced distribution and use of resources across the metropolitan regions with more spacious housing for the growing middle class in China and India. Yet it is a relatively small number of the wealthy and mobile people who have turned out to be beneficiaries of the mostly high-end housing and well-developed transport infrastructure that evokes social and economic polarizations and political contestations. In this chapter, we will examine: (1) how these top-down planned and developed new towns have reshaped the urbanization process of the megacities in India and China, (2) the socio-spatial influence of these settlements on the central city as well as the surrounding rural areas, and (3) the expected and actual spatial users (both old and new residents) of the new towns? We address these questions by organizing two pairs of cases in a systematic framework: Anting New Town and Thames Town in Shanghai, China and Rajarhat New Town and the Kolkata West International City (KWIC) near Kolkata, India.

Purpose – This work offers an investigation of the planning and implementation of climate-adaptation and vulnerability-reduction strategies in coastal mega-cities of the Global South, utilizing Kolkata, India, as a case study. This research is designed to identify factors that aid the implementation of climate-centered action in resource-constrained environments of developing countries and provide a set of policy guidelines reflecting best practices.

Methodology/approach – This work draws principally upon analysis of semistructured field interviews conducted in Kolkata, India, during December 2010 and January 2011. The findings are informed by additional data sources as well, including field observations, informal dialogues and meetings, and a review of secondary literature.

Findings – This work identifies several key success factors, including organizational restructuring, resource redistribution, technological innovation, use of external consultants, coupling of climate and development projects, and integration of climate approaches into infrastructure projects.

Research limitations – This research draws upon Kolkata as a case study; thus the work's broader applicability and utility depend on the similarities between the situation in Kolkata and that of other urban areas. As a local study, this work may also offer fewer insights for regional and national policy.

Originality and value – This work fills a timely, unmet need for a greater understanding of climate-adaptation action in the context of cities of the developing world. The extensive use of personal interviews provides unique insights into the minds of planning officials and professionals and draws upon their practical experience to draw lessons for a wide range of similar environments.

One major impact of demonetisation is rise of cashless or digital transactions. The extension of the transition from a cash-based to a cashless economy has expanded even more now, based on the lessons learnt from the COVID-19 pandemic. This chapter discusses the various electronic payment methods used by the people, the frequency of using these methods and also to examine the reasons of changing habits in using electronic modes of payments. This study is both theoretical and empirical in nature, based on both primary and secondary data. Digitalising rural and poor population is much in talks but earlier literature did not acknowledge the status of slums and its inhabitants. Slum dwellers are the ones to be in the margin, and therefore are subject to more societal sufferings. In the context of female population particularly, the mechanism of urbanisation and increment in urban slums are subject to unique causes and unique consequences, and still these challenges are greatly underexplored by earlier literature in this field. Thus, the aim of this chapter is to find out the schemes, achievements and challenges for the cashless transaction practised by the female slum dwellers. To be extremely explicit, the sample area consists of two biggest slums of Kolkata and 100 female respondents are inquired for this study, taking 50 from each slum. For analysing the collected data, descriptive statistics tools and percentage analysis have been used. This chapter will also analyse India's gradual transition towards a cashless economy. Through the examination of digitalisation of slum dwellers, this study also attempts to identify whether digital modes result in empowerment of these women, of any kind. By paying a visit in the discussion of women empowerment, this chapter wants to revisit the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs) adopted by world leaders in 2015, that embodies a roadmap for progress which leaves no one behind. The questions impacting achievement of SDG through women empowerment may not seem of utmost concern during the current situation but is equally important and needs to be discussed on a platform of its own.

It is recognised that environmental air pollution is one of the global problems and is a common problem for both developing as well as developed countries. In the era of globalisation, it is the most important global environmental issue. In general, urban air quality is becoming vulnerable especially in the developing countries due to adopting various developmental schemes. Air pollution problem in Kolkata, capital city of West Bengal, is under serious for a long day. As per guidelines of World Health Organization, for residential areas, air pollution level in Kolkata is considerably higher than the standard enumerated. There are several types of air pollutants which are continuously exposing the air of Kolkata. West Bengal pollution control board (WBPCB) has been monitoring ambient air quality (AAQ) for the parameters viz. suspected particulate matters (SPM), respiratory particulate matters (RPM), sulphur dioxide (SO₂), nitrogen dioxide (NO₂) and lead (Pb) in Kolkata throughout the years. Present study has been designed to determine the vertical floor-wise air quality status of the city of Kolkata and the seasonal variation of the pollutants over the consecutive years from 2011 to 2017. It is demonstrated that the air pollution is the highest in the winter due to dry weather, second is festive season followed by winter due to heavy movement of vehicles and pedestrians for festival shoppings as well as pandel hoppings and then next is summer. But coming to the point of rainy season, this is the lowest due to wetted air or wind of monsoon. This chapter attempts to understand the long-run trend of air pollution as the periodical average value suggests.

Smart cities are an attempt to recognize the pioneering projects designed to make the cities livable, sustainable, functional and viable. The purpose of this paper is to evaluate funding released by the government city wise and sources available for finance for the development of the smart cities. The impact of fund released by the government for the development of smart cities (Chandigarh, Karnal, Faridabad, Pune, Chennai, Ahmedabad, Kanpur, Delhi, Lucknow and Agra) in India has been studied in detail. Urbanization is a continuous process, which is taking place throughout the globe, especially in developing countries like India.

The research is descriptive in nature. The sources of funding for smart cities in India have been taken into consideration, and χ² test of independence has been employed to study the impact of fund released by the government for smart city development in India by using IBM SPSS.

The total investment, area-based projects, pan-city initiatives and O&M costs for smart cities ranged between Rs 133,368 and Rs 203,979 lakh crores, Rs 105,621 and Rs 163,138 lakh crores, Rs 26,141 and Rs 38,840 lakh crores, and Rs 1,604 and Rs 1,999 lakh crores, respectively, in the year 2016 (for 60 smart cities) to 2017 (for 99 smart cities), which shows an increasing trend. The investment in retrofitting projects, redevelopment projects, greenfield projects and area-based projects ranged between Rs 94,419 and Rs 131,003 lakh crores, Rs 8,247 and Rs 23,119 lakh crores, Rs 2,955 and Rs 8,986 lakh crores, and Rs 105,621 and Rs 163,138 lakh crores, respectively, in the year 2016 (60 smart cities) to 2017 (99 smart cities), which shows the division of projects funding for smart city development in India. The funding released for smart city development such as other sources, loans from the financial institution, private investment, convergence, state government share funding and Central Government Funding ranged between Rs 14,828 and Rs 15,930 lakh crores, Rs 7,775 and Rs 9,795 lakh crores, Rs 30,858 and Rs 43,622 lakh crores, Rs 25,726 and Rs 43,088 lakh crores, Rs 27,260 and Rs 45,695 lakh crores, and Rs 29,207 and Rs 47,858 lakh crores, respectively, in the year 2016 (60 smart cities) to 2017 (99 smart cities), which reflects the different sources of funding for the development of smart cities in India. The χ² test of independence has been applied, which shows that there is no impact of fund released by the government on cities for smart city development in India as the p-values of Chandigarh (0.213), Karnal (0.199), Faridabad (0.213), Pune (0.199), Chennai (0.213), Ahmadabad (0.199), Kanpur (0.199), Delhi (0.199), Kolkata, Lucknow (0.213) and Agra (0.199) are greater than 0.05.

For the Smart Cities Mission to be financially sustainable, the right policy and institutional framework should be implemented for modernization and aggregation of government landholding. Consolidation of all the landholdings under the smart city project should be properly implemented, and the role of private sectors should be encouraged for public‒private partnership projects to make Smart City Mission more successful.

The benefits of smart cities development will help provide affordable, cleaner and greener housing infrastructure for all, especially the inclusive group of developers belonging to the lower middle-income strata of India, and the benefits will be replicated when adopted on a smaller scale in the rural part of the country.

The research paper is original and χ² test has been used to study the impact of fund released by the government for smart city development in India.

This chapter deals with an important but neglected aspect of female labor force participation (FLFP) in urban India. Contemporary literature typically focuses on the entire urban sector and ignores one important aspect of urban living – the slums and its dwellers. This study fills that critical gap by examining two different household surveys side-by-side: a primary survey of households living in slums and slum-rehabilitated colonies, and the nationally representative Indian Human Development survey-II. This study brings outs a comparative picture of nature/type of FLFP and its various correlates from both slum and non-slum areas of three metro cities of India, viz. Delhi, Kolkata and Mumbai. It further explores the similarities and the differences of the correlates for FLFP among the slum clusters of these cities. It is found that despite being poorer and marginalized, the slum dwelling women’s LFP rate is not extra-ordinarily high vis-á-vis their non-slum urban counterparts. In slums, a higher proportion of women are engaged in self-employment (including family business) and casual employments (includes domestic helps), whereas in non-slum areas relatively more women are engaged in regular salaried jobs. Regression analysis identifies correlates that have similar effects, but with different intensity, across-the-board – relationship between education and FLFP reflects a flat-bottom J-shaped pattern; being married, higher child dependency ratio and household heads with higher education significantly constrain women’s work choice; strong income effect of other household members earning on FLFP, but asset holding has no bearing. However, there are other factors that affect FLFP differently in slums and non-slum areas. Policy prescriptions are drawn.

The purpose of this paper is to compare and learn from Chandigarh in addressing an orderly urbanisation in India. Chandigarh is considered as a benchmark for city design in India. The aim is recapitulate the city design process and garner useful inputs towards city design process in India.

Considering the purpose of the study, two research methodologies are identified – namely “case study” and “analytical narrative”. A case study method is usually focused on certain urban systems with a view to explain why certain systems were a success and why some ended up being a failure. It mostly concerns itself with questions of efficiency. A narrative analysis seeks to understand urban development process and change. It appeared in disciplines such as policy analysis, urban history, social science, political science and economics. Analytical narrative evaluates the explanatory performance of new genre, using some philosophy.

This paper contributes in reinvigorating the aura of Chandigarh and its contribution in developing an Indian city with its own identity. It also reflects upon the series of failure among the recent city planning endeavours, and its avenue of differences from the successful case.

The paper contributes in understanding the existing shortcomings of city design approaches in India from the perspective of a relatively successful case of a functional Indian city. It also helps to point out the forgotten dimensions of city design that contributes in creating a functional city.

The Gangetic delta, sustaining the Sundarbans mangrove forest at the apex of the Bay of Bengal is recognized as one of the most diversified and productive ecosystems in the Indian subcontinent. The deltaic lobe is unique for its wilderness, mangrove gene pool and tiger habitat. However, due to intense industrial activities in the upstream zone, and several anthropogenic factors, the aquatic phase in the western part of the deltaic complex is exposed to pollution from domestic sewage and industrial effluents leading to serious impacts on biota. The presence of Haldia port-cum-industrial complex in the upstream region of the lower Gangetic delta (adjacent to western sector of Indian Sundarbans) has accelerated the pollution problem to a much greater dimension. The organic and inorganic wastes released from industries and urban units contain substantial concentrations of heavy metals. The present article aims to highlight the level of selective heavy metals (zinc, copper, and lead) in the water and muscle of a commercially important shellfish species (Penaeus monodon, commonly known as tiger prawn) collected from two sectors (western and central) in the Indian Sundarbans. Heavy metals are accumulated in the prawn muscle in the following order – zinc > copper > lead – which is similar to the order in the ambient estuarine water. Significant spatial variations of heavy metal concentrations in estuarine water and prawn muscle were observed between the selected sectors, which reflect the adverse impact of intense industrialization, unplanned tourism, and rapid urbanization on the mangrove ecosystem and its biotic community, particularly in the western Indian Sundarbans.

The study is designed to explore the drivers of customer satisfaction of leading mobile network providers in a high‐growth market like Kolkata a metropolitan city in India.

A framework was developed based on earlier study of eminent researchers pertinent to customer satisfaction of mobile network providers in Germany, France, Korea, Canada, the USA and Greece. The construct flexibility was considered as a new determinant for customer satisfaction. For this data were collected from 277 respondents and pertinent analysis were made using multivariate techniques.

The study finds that generic requirements, price, and flexibility are major drivers of customer satisfaction of mobile network providers and brand wise relevance of these key determinants.

The fixed line telephone directory was the sampling frame, and all the respondents considered in the survey had a fixed line but there are situations where customer subscribes only to mobile phones. It is also necessary to study other metropolitan cities of India to validate the results we have obtained for Kolkata. Originality/value – The current research has taken into account new driver of customer satisfaction in a high‐growth market and this is the first study on drivers of customer satisfaction of leading mobile network providers in the city of Kolkata, India.