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21 – 30 of 105Umberto Peretti, Peter Tatham, Yong Wu and Fabio Sgarbossa
Whilst implementation of a broad range of reverse logistics (RL) practices is increasingly the norm within commercial supply chain management, they have had limited impact in the…
Abstract
Purpose
Whilst implementation of a broad range of reverse logistics (RL) practices is increasingly the norm within commercial supply chain management, they have had limited impact in the humanitarian logistics (HL) sector. The purpose of this paper is to analyse the challenges and opportunities for the application of RL in a HL context.
Design/methodology/approach
Through a broad review of both the academic and practitioner literature, supplemented by informal discussions with senior humanitarian logisticians, the paper summarises the current state of RL within the HL sector before recommending ways in which practices that are increasingly found in a commercial context could be implemented.
Findings
The findings indicate that, to date, the use of commercial RL practices is extremely limited within the HL sector, but there are a number of areas where their introduction be possible in the future.
Research limitations/implications
Whilst the reviews of the literature were comprehensive, further and more detailed research into the RL practices (if any) undertaken by aid agencies needs to be undertaken in order that appropriate lessons and experiences can be implemented across the sector as a whole.
Practical implications
Given the overall desire of humanitarian agencies to “do no harm” it will be increasingly important for such organisations to embrace RL practices in order to improve the sustainability of their disaster preparation and response activities.
Social implications
In light of the generally increased awareness of the need to reduce the environmental footprint as well as improving the social and economic impacts of their supply chain activities, there is likely to be increasing pressure on aid agencies to adopt RL practices. This paper identifies some of the potential areas in which this can be undertaken, and the associated barriers to be overcome.
Originality/value
To date, it would appear that no academic research has been undertaken into the RL practices within the HL sector. To this extent, the research represents a first look at a new sub-topic within the overall HL field.
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Gary Gregory, Liem Ngo and Ryan Miller
The purpose of this study develops and validates a model of new donor decision-making in the charity sector. Drawing upon dual process theory, the model incorporates brand…
Abstract
Purpose
The purpose of this study develops and validates a model of new donor decision-making in the charity sector. Drawing upon dual process theory, the model incorporates brand salience and brand attitude as antecedents of brand choice intention, moderated by donor decision involvement.
Design/methodology/approach
Study 1 generates measures using interviews with marketing, media and research managers, and new donors from two international aid and relief organizations. Study 2 uses an experimental design to first test scenarios of disaster relief, and then validate and confirm a new donor decision model using large-scale consumer panels for the international aid and relief sector in Australia.
Findings
The results replicated across four leading international aid-related charities reveal that brand salience is positively related to brand choice intention through the mediating effect of brand attitude. Furthermore, the effect of brand salience on brand choice intention is significantly stronger when donor decision involvement is low. Conversely, the effect of brand attitude on brand choice intention is stronger for higher levels of donor decision involvement.
Practical implications
Managers should understand the importance of brand salience/attitudes and the implications for the communication strategy. Managers should also strive to understand the level of decision involvement and the relative influence of brand attitude/salience on brand choice intention.
Originality/value
This study advances the literature on charitable giving by proposing and testing a moderated mediation model of donor choice when selecting a charity for donation. Findings provide new insights into the extent to which brand salience, brand attitude and donor decision-making influence how new donors choose between charities for donation.
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Danilo R. Diedrichs, Kaile Phelps and Paul A. Isihara
Complementing the importance of adequate relief supplies and transportation capacity in the first two weeks of post-disaster logistics, efficient communication, information…
Abstract
Purpose
Complementing the importance of adequate relief supplies and transportation capacity in the first two weeks of post-disaster logistics, efficient communication, information sharing, and informed decision making play a crucial yet often underestimated role in reducing wasted material resources and loss of human life. The purpose of this paper is to provide a method of quantifying these effects.
Design/methodology/approach
A mathematical discrete dynamical system is used to model transportation of different commodities from multiple relief suppliers to disaster sites across a network of limited capacity. The physical network is overlaid with the communication network to model information delays and communication breakdowns between agents. The cost in human lives and the monetary cost are measured separately.
Findings
Simulations results highlight quantitatively how communication deficiencies and indiscriminate shipping of resources result in material convergence and shortage of urgent supplies observed in actual emergencies.
Originality/value
The model provides an example of a simple, objective, quantitative tool for decision making and training volunteer managers in the importance of a smart response protocol.
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Gyöngyi Kovács and Karen M. Spens
The aim of this paper is to present current trends and developments in humanitarian logistics (HL) practice, research, and education, and analyze the gaps between these. The…
Abstract
Purpose
The aim of this paper is to present current trends and developments in humanitarian logistics (HL) practice, research, and education, and analyze the gaps between these. The article serves as an update on previous literature reviews in HL.
Design/methodology/approach
The paper is primarily conceptual and develops a framework for analyzing trends and gaps between HL research, education, and practice. Data are compiled through keyword searches, publicly available bibliographies, and web sites of educational institutions, as well as drawing on material from practitioner workshops, tutorials, conference presentations, and personal communication with practitioners and educators.
Findings
Gaps are revealed in HL practice, research, education, as well as between these. Few education programs to date consider the skill needs of humanitarian logisticians, but future trends in practice and research can be used to develop them further. More empirical and practice‐near research is called for at the same time as there is a need for comparative analyses, generic models, and theory building in HL.
Research limitations/implications
Any attempt to grasp current trends in a field is delimited by a lack of overview of the activities of an abundance of HL and fragmented research communities. The article advocates a broader view and openness across organizations and disciplines.
Practical implications
The gap analysis indicates not only trends but also gaps in HL practice and highlights the need to consider new societal pressures such as climate change and urbanization.
Social implications
HL is concerned with serving beneficiaries; thus, their welfare is at the core of the discipline.
Originality/value
Several articles have reviewed HL research before, but gaps between practice, research, and education have not yet been addressed.
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The chapter focused on quality assurance and marketing of library services and products at the Midlands State University (MSU). The chapter's main objective was to identify the…
Abstract
The chapter focused on quality assurance and marketing of library services and products at the Midlands State University (MSU). The chapter's main objective was to identify the quality assurance mechanisms at the MSU Library. The major findings of the research were; the MSU library was practising quality assurance, staff was trained on the latest trends in the profession, the collection was multidisciplinary and in different forms, and that there were Information Communication Technologies (ICTs) used in enhancing service provision. The researcher recommended that the library needed to continuously train librarians on issues to do with quality, improve the infrastructure, introduce Research Data Management to enhance the Research Support Services and improve on the Information Literacy Skills training programmes. The author identified some areas for further research and the major one was that there is need for clarification on the concept of the 4th Industrial Revolution.
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In January of this year I was engaged by the Social Science and Government Committee of the Social Science Research Council ‘to carry out a broad review of the present position…
Abstract
In January of this year I was engaged by the Social Science and Government Committee of the Social Science Research Council ‘to carry out a broad review of the present position regarding the provision of printed ephemera in the social sciences in national, university, public and specialist libraries in Great Britain’. In this paper I should like to give an account of some of the more important findings of my research and to offer for discussion a number of recommendations designed to rationalize the acquisition of these important primary sources, to improve access to them, to provide an effective means of acquainting researchers with their existence and location, and to ensure that future library policies are compatible with the known and potential needs of social scientists.
Aruna Apte, Paulo Gonçalves and Keenan Yoho
Both the military and non-military organizations (NMO) bring assets, skills, and capabilities to a humanitarian crisis, however, their capabilities and competencies are very…
Abstract
Purpose
Both the military and non-military organizations (NMO) bring assets, skills, and capabilities to a humanitarian crisis, however, their capabilities and competencies are very diverse. Identification of the specific competencies and capabilities that are core to these types of organizations can enable better planning by both military and NMOs, allowing them to achieve greater effectiveness and efficiency in the humanitarian response. The purpose of this paper is to explore the core capabilities of the military and NMOs engaged in humanitarian operations.
Design/methodology/approach
The work builds on existing literature on the core competency of the corporation. The authors extend the concept of the ability to identify, cultivate, and exploit the core capabilities in the private sector to the organizations that want to respond efficiently and effectively to disasters. The authors develop a core competencies test for such organizations.
Findings
The research identifies the competencies and capabilities that are core to the US military and NMOs for humanitarian assistance and disaster relief. By identifying such abilities the authors establish a vein of research for exploring the role of such organizations to facilitate greater understanding among academics, policy makers, and decision makers in public administration, public health, and international aid.
Originality/value
Existing literature in humanitarian logistics does not adequately address identification of those competencies and capabilities that are core to the military organizations and NMOs and are most needed during the operational life cycle of a humanitarian crisis. In addition to identifying them, the authors compare the core capabilities of the military and NMO.
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Mohammad Hossein Zarei, Ruth Carrasco-Gallego and Stefano Ronchi
While humanitarian supply chains (HSCs) inherently contribute to social sustainability by alleviating the suffering of afflicted communities, their unintended adverse…
Abstract
Purpose
While humanitarian supply chains (HSCs) inherently contribute to social sustainability by alleviating the suffering of afflicted communities, their unintended adverse environmental impact has been overlooked hitherto. This paper draws upon contingency theory to synthesize green practices for HSCs, identify the contingency factors that impact on greening HSCs and explore how focal humanitarian organizations (HOs) can cope with such contingency factors.
Design/methodology/approach
Deploying an action research methodology, two-and-a-half cycles of collaboration between researchers and a United Nations agency were completed. The first half-cycle developed a deductive greening framework, synthesizing extant green practices from the literature. In the second and third cycles, green practices were adopted/customized/developed reflecting organizational and contextual contingency factors. Action steps were implemented in the HSC for prophylactics, involving an operational mix of disaster relief and development programs.
Findings
First, the study presents a greening framework that synthesizes extant green practices in a suitable form for HOs. Second, it identifies the contingency factors associated with greening HSCs regarding funding environment, stakeholders, field of activity and organizational management. Third, it outlines the mechanisms for coping with the contingency factors identified, inter alia, improving the visibility of headquarters over field operations, promoting collaboration and resource sharing with other HOs as well as among different implementing partners in each country, and working with suppliers for greener packaging. The study advances a set of actionable propositions for greening HSCs.
Practical implications
Using an action research methodology, the study makes strong practical contributions. Humanitarian practitioners can adopt the greening framework and the lessons learnt from the implementation cycles presented in this study.
Originality/value
This is one of the first empirical studies to integrate environmental sustainability and HSCs using an action research methodology.
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Renata Konrad, Solomiya Sorokotyaha and Daniel Walker
Conflict and violence are the main drivers of globally escalating humanitarian needs. Local grassroots initiatives are pivotal in distributing humanitarian supplies in the acute…
Abstract
Purpose
Conflict and violence are the main drivers of globally escalating humanitarian needs. Local grassroots initiatives are pivotal in distributing humanitarian supplies in the acute response phase until more established humanitarian aid organizations can enter. Nevertheless, scant research exists regarding the role of grassroots associations in providing humanitarian assistance during a military conflict. The purpose of this paper is to understand the role of grassroots associations and identify important themes for effective operations.
Design/methodology/approach
This paper adopts a case-study approach of three Ukrainian grassroots associations that began operating in the immediate days of the full-scale invasion of Ukraine. The findings are based on analyzing primary sources, including interviews with Ukrainian volunteers, and are supported by secondary sources.
Findings
Grassroots associations have local contacts and a contextual understanding of population needs and can respond more rapidly and effectively than large intergovernmental agencies. Four critical themes regarding the operations of grassroots associations emerged: information management, inventory management, coordination and performance measurement. Grassroots humanitarian response operations during conflict are challenged by personal security risks, the unpredictability of unsolicited supplies, emerging volunteer roles, dynamic transportation routes and shifting demands.
Originality/value
Grassroots responses are central to humanitarian responses during the acute phase of a military conflict. By examining the operations of grassroots associations in the early months of the 2022 war in Ukraine, the authors provide a unique perspective on humanitarian logistics. Nonetheless, more inclusive models of humanitarian responses are needed to harness the capacities and resilience of grassroots operations in practice.
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