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Article
Publication date: 2 March 2015

Abdel Monim Shaltoni, Hamza Khraim, Abdullah Abuhamad and Mohammad Amer

The purpose of this paper is to investigate the factors affecting students’ satisfaction with university portals in developing countries. The factors examined are…

Abstract

Purpose

The purpose of this paper is to investigate the factors affecting students’ satisfaction with university portals in developing countries. The factors examined are educational services availability, user ability, system quality and information quality.

Design/methodology/approach

A self completion questionnaire was developed and distributed to a sample of 550 students in several universities. Correlation and regression analysis were used to identify relationships and explore which of the factors had the strongest explanatory power.

Findings

The results showed that educational services availability, system quality and information quality influence students’ satisfaction, with service availability being the major determinant. The cultural perspective was employed to explain these results.

Originality/value

Understanding what students expect from a university portal should increase their satisfaction and consequently have a positive impact on universities’ performance. The results of this study also contribute to the current literature, which is very limited in developing countries. The paper concludes by discussing implications for both research and practitioners.

Details

The International Journal of Information and Learning Technology, vol. 32 no. 2
Type: Research Article
ISSN: 2056-4880

Keywords

Article
Publication date: 11 November 2013

Priti Jain and Bwalya Kelvin Joseph

The main purpose of this paper is to present the findings of a survey carried out in Southern African Development Community (SADC) universities to explore their knowledge

Abstract

Purpose

The main purpose of this paper is to present the findings of a survey carried out in Southern African Development Community (SADC) universities to explore their knowledge portal practices and ignite debate on best practices regarding the importance, design and management of knowledge portals in developing world contexts.

Design/methodology/approach

The main data collection instrument was a questionnaire which was largely quantitative except one question was qualitative for additional comments.

Findings

The major finding of this study is that only one out of ten participating universities had a knowledge portal. Furthermore, what other participating universities have in place as web sites can only be described realistically as “extended web sites”.

Research limitations/implications

Initially, the main purpose of this study was to explore SADC university knowledge portals and based on the findings ascertain the best practices prevailing among SADC universities. This purpose could not be fully achieved as most SADC participating universities do not have knowledge portals. Instead, they have extended web sites; hence, most responses are based on university extended web sites. Thus, the study reports on one case of a knowledge portal and describes how “extended web sites” might fit as foundational knowledge portals. Since the study was limited in its sample size (ten universities), it has implications for generalisation of the research findings.

Originality/value

This paper provides a theoretical framework for designing an effective university knowledge portal and creates the awareness of the importance of knowledge portals in universities. Also, the paper fills a gap in the literature on knowledge portals, and clarifies the difference between a knowledge portal and a web site.

Details

VINE: The journal of information and knowledge management systems, vol. 43 no. 4
Type: Research Article
ISSN: 0305-5728

Keywords

Article
Publication date: 1 June 2005

Bruce Stoffel and Jim Cunningham

To determine the extent and nature of library involvement in campus portal development.

1651

Abstract

Purpose

To determine the extent and nature of library involvement in campus portal development.

Design/methodology/approach

Campus technology staff from US colleges and universities participating in the JA‐SIG uPortal open‐source software project were surveyed.

Findings

All respondents indicated having an active campus portal. A majority of respondents had at least one library feature on their campus portal. Some library features included automated display of information specific to the portal user such as library account information. Collaboration between campus and library staff was a common theme among institutions successfully deploying library features.

Research limitations/implications

Findings are based on a small sample of campuses currently deploying portals. Recommended follow‐up studies include surveys of institutions using proprietary portal software and surveys of library staff and end‐users.

Originality/value

While considerable research has been done on library portals, this paper is unique in its exploration of library participation in broader campus portal initiatives. Portal features discussed and illustrated in this paper might serve as models for libraries interested in developing a presence on their campus portal.

Details

Reference Services Review, vol. 33 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 27 July 2010

Neeraj Kumar Singh and Preeti Mahajan

This paper aims to give a brief description of some chemistry portals available worldwide, folowed by a description of the chemistry portal developed for Panjab University

1694

Abstract

Purpose

This paper aims to give a brief description of some chemistry portals available worldwide, folowed by a description of the chemistry portal developed for Panjab University Library, Chandigarh (India).

Design/methodology/approach

A well‐structured chemistry portal was designed for chemistry and its allied departments at Panjab University based on studies of other chemistry portals worldwide.

Findings

All the students, research scholars and faculty members of chemistry and allied subjects are deriving benefit from the use of this portal.

Research limitations/implications

The paper provides information about chemistry portals available worldwide. However, only selected portals are presented. Moreover, the information sources included in the chemistry portal may also not be exhaustive.

Practical implications

The paper would be of help to librarians who plan to develop such portals for other subjects.

Originality/value

The success of the portal has led to a demand from other departments in the university for developing subject portals in their subject areas.

Details

Program, vol. 44 no. 3
Type: Research Article
ISSN: 0033-0337

Keywords

Article
Publication date: 1 June 2005

Rebecca H. Augustyniak, Dawn B. Aguero and Amy M. Finley

This article is the first in a four‐part series that aims to illustrate the processes involved in planning a portal and creating a portal definition document.

1572

Abstract

Purpose

This article is the first in a four‐part series that aims to illustrate the processes involved in planning a portal and creating a portal definition document.

Design/methodology/approach

Based on a review of the academic and industry literature and using a case study, the authors share their experience in planning the Florida ExpertNet Research portal.

Findings

Portal development is a complex and costly endeavor that requires meticulous planning and design. As with any system development initiative, the time and energy spent in the planning process is reflected in the success or failure of the end product. Creating a portal vision is the first step in developing the portal definition document and includes the following areas: mission statement, objectives, needs assessment, creative layout, benefits, and funding and sponsorship.

Originality/value

This series will be useful to the information professional who is contemplating portal development and may be used as a model in developing a blueprint – the portal definition document. Whether the information professional is considering doing the development or outsourcing, it is important to understand the architectural requirements of a portal.

Details

Online Information Review, vol. 29 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

Book part
Publication date: 21 November 2005

Dongming Zhang

Since 1999, the idea of a library portal service, called “MyLibrary,” has been well discussed and conceptualized. The service is an integrated approach to build library…

Abstract

Since 1999, the idea of a library portal service, called “MyLibrary,” has been well discussed and conceptualized. The service is an integrated approach to build library online service components into one user interface, which can be personalized and customizable based on users' preferences and interests. North Carolina State, Cornell, and Virginia Commonwealth Universities pioneered their models, and similar models have been implemented in many university libraries since then.

Details

Advances in Librarianship
Type: Book
ISBN: 978-0-12024-629-8

Article
Publication date: 13 November 2007

Mohamad Noorman bin Masrek

The purpose of the paper is to evaluate the effectiveness or success of universities' portal implementation from the perspective of students as users. Adopting the model…

2792

Abstract

Purpose

The purpose of the paper is to evaluate the effectiveness or success of universities' portal implementation from the perspective of students as users. Adopting the model developed by Delone and McLean, portal effectiveness is defined as being composed of information quality, systems quality and service quality. In addition, the paper also seeks to investigate the influence of individual factors comprising attitudes towards the portal, personal innovativeness and web self‐efficacy on the effectiveness of the portal.

Design/methodology/approach

The study adopted a survey research design with questionnaires being administered to 600 students as respondents. The cross‐sectional strategy for data collection resulted in 405 usable responses that were used for data analysis.

Findings

The results show that IS effectiveness dimensions consisting of service quality and systems quality are significantly correlated with user satisfaction. In addition, the study also showed that of the three predictors investigated, only attitudes towards the portal were found to be significantly correlated with IS effectiveness dimensions.

Research limitations/implications

The perceptual self‐report measures rather than objectives measures adopted in this study contribute to bias, and a cross‐sectional design for data collection only provides data at one point in time.

Practical implications

The instrument developed in the study could assist the authorities concerned in evaluating the effectiveness of the portal.

Originality/value

Despite the growing interest in universities adopting portal technologies, studies addressing the issues of successes and effectiveness are still very limited. Hence, this study provides an impetus for evaluating campus portals from the user's perspective.

Details

Campus-Wide Information Systems, vol. 24 no. 5
Type: Research Article
ISSN: 1065-0741

Keywords

Article
Publication date: 20 October 2020

Cláudia Pinho, Mário Franco and Luis Mendes

Based on the technology acceptance model (TAM), this study aims to determine the influence of personality traits on the acceptance and usage of Web portals in Portuguese…

Abstract

Purpose

Based on the technology acceptance model (TAM), this study aims to determine the influence of personality traits on the acceptance and usage of Web portals in Portuguese universities.

Design/methodology/approach

To this end, a quantitative study was conducted using structural equation modelling and a structured questionnaire, directed to teaching and non-teaching staff in Portuguese universities.

Findings

The results obtained from 338 valid responses indicate a positive influence between personality traits and the use of Web portals.

Practical implications

The study emphasizes the importance of usefulness and ease of use of Portuguese universities’ Web portals. It contributes to developing the literature about the process of information technology (IT) acceptance and use and users’ personality traits.

Originality/value

This study is innovative by contributing to the theory of personality traits and TAM in the context of Portuguese universities. The results reinforce the literature on TAM and the big five model, and on IT and Web portals in particular, which has been little explored in the academic context.

Details

Information and Learning Sciences, vol. 121 no. 11/12
Type: Research Article
ISSN: 2398-5348

Keywords

Article
Publication date: 4 September 2009

Mohamed Ridda Laouar, Richard Hacken and Mathew Miles

The purpose of this article is to present a conceptual model for the design of a scholarly web portal at the University of Tébessa, with which it is hoped that scholarly…

1195

Abstract

Purpose

The purpose of this article is to present a conceptual model for the design of a scholarly web portal at the University of Tébessa, with which it is hoped that scholarly work stations that combine local and remote holdings, tools and documents will be created. Today, with access to enormous quantities of information facilitated by the web, boundaries between remote and local source documents become invisible. This is of extreme interest for libraries in Algeria, whose local holdings are very limited.

Design/methodology/approach

An outlined conceptual model of library portal architecture, with ontological classifications and relationships is presented. The model comes from applying literature reviews to the needs and specifications of the authors and leads to a detailed breakdown of the planning and implementation process.

Findings

Three findings in particular are worth noting. First, the contribution of web services to the seamless utility of a scholarly portal is indispensable: interoperable features, formats and protocols can be carefully customized. Second, the conceptual model assists not only in visualization but in implementation phases of the process from assessment of user needs and behaviors through interface creation and ongoing maintenance. Third, a method for recycling (or “porting”) existing applications in constructing new library services is a key component.

Originality/value

Though this library portal is conceived for an Algerian library, which will ultimately benefit from inclusion in a nationwide network, Réseau Régional Inter Bibliothèques Universitaires (RIBU), the conceptual model may guide anyone interested in aggregating online information resources into a single, seamless terminal.

Details

Library Hi Tech, vol. 27 no. 3
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 2 November 2012

Kamla Ali Al‐Busaidi

The purpose of this paper is to empirically assess the payoffs of a corporate portal in an academic institution in Oman and its impacts on business processes and employees.

Abstract

Purpose

The purpose of this paper is to empirically assess the payoffs of a corporate portal in an academic institution in Oman and its impacts on business processes and employees.

Design/methodology/approach

The study included 100 employees, mostly instructors, in an academic institution. The questionnaire included indicators related to the portal usage, employees’ benefits (learning, adaptability and job satisfaction) and business processes’ benefits (effectiveness, efficiency and innovativeness) constructs. Data were analyzed by PLS‐Graph 3.0, a variance‐based structural equation modeling software.

Findings

Results revealed that corporate portal has significant returns on employees’ learning, adaptability and job satisfaction, and business processes’ effectiveness, efficiency and innovation. All six hypotheses in this study were supported.

Originality/value

The paper provides empirical evidence for practitioners and researchers on the benefits of a corporate portal in an academic institution in Oman.

Details

Campus-Wide Information Systems, vol. 29 no. 5
Type: Research Article
ISSN: 1065-0741

Keywords

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