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Phishing attacks have evolved in recent years due to high-tech-enabled economic growth worldwide. The rise in all types of fraud loss in 2019 has been attributed to the increase in deception scams and impersonation, as well as to sophisticated online attacks such as phishing. The global impact of phishing attacks will continue to intensify, and thus, a more efficient phishing detection method is required to protect online user activities. To address this need, this study focussed on the design and development of a deep learning-based phishing detection solution that leveraged the universal resource locator and website content such as images, text and frames.

Deep learning techniques are efficient for natural language and image classification. In this study, the convolutional neural network (CNN) and the long short-term memory (LSTM) algorithm were used to build a hybrid classification model named the intelligent phishing detection system (IPDS). To build the proposed model, the CNN and LSTM classifier were trained by using 1m universal resource locators and over 10,000 images. Then, the sensitivity of the proposed model was determined by considering various factors such as the type of feature, number of misclassifications and split issues.

An extensive experimental analysis was conducted to evaluate and compare the effectiveness of the IPDS in detecting phishing web pages and phishing attacks when applied to large data sets. The results showed that the model achieved an accuracy rate of 93.28% and an average detection time of 25 s.

The hybrid approach using deep learning algorithm of both the CNN and LSTM methods was used in this research work. On the one hand, the combination of both CNN and LSTM was used to resolve the problem of a large data set and higher classifier prediction performance. Hence, combining the two methods leads to a better result with less training time for LSTM and CNN architecture, while using the image, frame and text features as a hybrid for our model detection. The hybrid features and IPDS classifier for phishing detection were the novelty of this study to the best of the authors' knowledge.

This study aims to examine the availability and persistence of universal resource locators (URLs) cited in scholarly articles published in selected health journals based in East Africa.

Four health sciences online journals in East Africa were selected for this study. In this study, all Web citations in the selected journal articles covering the 2001-2015 period were extracted. This study explored the number of URLs used as citations, determined the rate of URLs’ loss, identified error messages associated with inaccessible URLs, identified the top domain levels of decayed URLs, calculated the half-life of the Web citations and determined the proportion of recovered URL citations through the Internet Wayback Machine.

In total, 822 articles were published between 2001 and 2015. There were in total 17,609 citations of which, only 574 (3.3 per cent) were Web citations. The findings show that 253 (44.1 per cent) Web citations were inaccessible and the “404 File Not Found” error message was the most (88.9 per cent) encountered. Top-level domains with country endings had the most (23.7 per cent) missing URLs. The average half-life for the URLs cited in journal articles was 10.5 years. Only 36 (6.3 per cent) Web references were recovered through the Wayback Machine.

This is a comprehensive study of East African health sciences online journals that provides findings that raises questions as to whether URLs should continue to be included as part of bibliographic details in the lists of references. It also calls for concerted efforts from various actors in overcoming the problem of URL decay.

E-government involves the use of technology for the betterment of government and for making government more responsive to the governed. However, as practiced, some barriers complicate the achievement of this goal. This chapter provides an overview of e-government at the US national level; identifies access barriers; proposes a research agenda intended to make e-government more accountable and helpful to the audiences it intends to serve; and discusses the implications of e-government to the library community.

This paper presents the results of two research projects designed to evaluate the extent and nature of the use of the World Wide Web by criminal justice agencies. Discussion focuses on the extent and nature of Web use by type of agency, who links to whom, and the use of the Web to disseminate information from a news‐making criminology perspective.

The purpose of this paper is to analyse consumer purchasing behaviour in different cultural settings by exploring the value of consumer reviews from various countries.

This study uses online review mining technology to collect, process and analyse user review data from multiple countries. The main procedures of this research are data collection, data pre-processing, feature extraction and sentiment analysis. Online reviews from the American, British and Indian websites for the iPhone 5s are analysed.

Every country has unique cultural characteristics, and these cultural differences affect consumers’ perceptions, attitudes and purchasing behaviours. The results show that consumers from different countries exhibit different levels of attention towards the same product and have different emotional inclinations for the same product feature. In addition, the study also identified the advantages and disadvantages of the product.

The user reviews provide abundant feedback information that serves as a good intelligence resource for companies. Under the premise of different language habits, this paper uses a universal approach to analyse consumer behaviour from online reviews in different countries, which can help reveal consumers’ emotional inclination towards each feature of a product. This approach can be extended to other brands of mobile phones or other industries.

Multinational companies should analyse the cultural characteristics of target groups when proposing transnational development strategies. Companies can understand the perceptions of their products based on the consumer reviews and can formulate their marketing and product strategies by considering consumer purchasing behaviours arising from cultural differences.

This study identifies differences in consumer behaviour in different cultural settings by using a data mining method, which can help companies understand consumer perceptions and the performance and quality of product features.

The study aims to present a comparative analysis of available Web 2.0 tools in library websites of selected Nigerian and South African universities.

Content analysis was adopted as the design for the study. Twenty university library websites comprising ten top-ranking Nigerian universities and ten top-ranking South African universities were sampled for data collection. Five research questions developed and answered.

The findings show that the use of Web 2.0 tools in the selected universities is encouraging. There are more Web 2.0 tools available on the South African university library websites. The South African university libraries are ahead of their Nigerian counterparts in terms of the integration of Web 2.0 tools, e-resources and e-databases and provide platforms for easy retrieval of information by their users. There are more e-resources available on the South African university library websites compared with their Nigerian counterparts. e-Journals are the most available e-resources in the selected university library websites of both countries. Similarly, more academic e-databases are available on the South African university library websites, whereas only few are listed on the web pages of the selected Nigerian university library websites.

Because available studies seem to ignore the possibility of comparing one university library’s website with another, conducting a study such as this will provide an insight and idea on the types of features, tools and applications to be included on university library websites. This will be useful for university whose library is planning to develop a website.

Because of the wide variation reported in this study concerning available tools and resources on the university library websites in South Africa and Nigeria, it is recommended that African universities should come up with a standard that will mandate universities to have a certain number of tools identified in this study on their various university websites.

The purpose of this paper is to provide an overview of the literature on how quality factors impact website implementation for small and medium-sized hospitality enterprises (SMEs). Its objective is to define and explain the relevance of these factors and synthesize them in the context of a digital space roadmap for Dubai’s Vision 2020, as well as to identify potential routes to assist SME practitioners in implementation.

Analyses literature on website implementation in the hospitality industry in relation to relevant themes, drawing from a range of journals and relevant industry sources. A link to trends for the future is established to illustrate the groundwork for website implementation factors and the digital roadmap. Practitioner input on the review is presented to augment the findings.

The relevant aspects of SME website implementation and associated challenges are defined. Various quality-related factors such as website access, content, function and design should not be ignored by practitioners. It is suggested that these factors retain their relevance in the context of current trends, such as social, local and mobile communications. There is a need for academia and government bodies to provide comprehensive guidance to industry executives.

Executives in the SME domain need to ensure that they take into consideration the factors pertaining to effective website implementation presented in the study, as they will likely positively influence their ability to extend their digital strategy into the future.

This manuscript provides a practically oriented and engaging overview of SME website implementation factors for a wide audience and links them to newly emerging digital marketing concepts, thus attempting to fill a gap in the literature.

In today’s dynamic marketplace, top managers need information available at their fingertips. The Internet can provide this information at little cost and with little training, eliminating the “middleman” effect present today in most organizations. This paper outlines how the Internet can be used as a competitive knowledge tool to provide senior management with needed information on a real‐time basis. Included are obstacles to top managers’ use of the Internet and to obtaining needed information from the Internet, as well as Web sites of potential use to most top managers.