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The purpose of this paper is to identify concerns developing in regard to current approaches used to define, deliver and fund universal service obligations (USOs) for telecommunications due to developments in competition, new technology, e.g. wireless, convergence and next generation networks (NGN), including voice over internet protocol (VoIP). To stimulate thinking about the policies required to deliver USOs in an IP‐enabled NGN environment.

The paper examines the nature and scope of USOs, including the concept of “functional internet access” to address questions about whether in an NGN environment: present USOs are sustainable; USOs need to change; and whether USOs should include access to broadband? The paper also examines alternative/complementary sources of funding for USOs.

With falling revenue (due to increasing competition and declining prices) occurring alongside strong demand for funds to deploy NGN, telecommunications operators are less able to provide USOs sustained by cross‐subsidisation. Universal service funds, too, may be under pressure. Also there is likely to be an uneven migration to NGN since it is likely that NGN will be deployed first in more profitable, densely populated areas and then only later (if at all) in relatively less commercially viable rural/remote areas. The paper concludes that present USOs can be maintained in an NGN environment. It concludes that since USOs is an evolving concept, there should be regular systematic reviews of whether USOs should be extended to include broadband. The paper concludes that increased funding from general taxation revenue is warranted and would link decisions concerning the nature and scope of USOs more closely with financial responsibility for such decisions.

The paper stimulates rethinking about whether, and if so how, arrangements relating to USOs need to change? In adopting a longer term perspective of universal services, the paper may be a valuable complement to the reviews of USOs being conducted in various countries (since short term decisions should be consistent with longer term developments).

Several recent statistical analyses provide overwhelming evidence for substantial injustice in immigration court decisions. Writers also explored the data for evidence of bias. Several ended with recommendations for more legal training for judges and more professional appellate review. These recommendations assume that the problem is in the interpretation of the law and conduct of the trial. My own experience has been that there is actually a greater problem in the interpretation of facts, at several levels. Courts provide for translators, but merely verbal translation is not enough. Cultural translation is required. In this chapter I illustrate what cultural translation is with instances from five different asylum cases that I have been involved in as an expert witness. I conclude with recommendations to support better use of this kind of information.

The aim of this paper is to discover the views of Michael Porter and Elizabeth Teisberg on redefining value in health care.

The paper is in the form of an interview with Michael Porter and Elizabeth Teisberg with reference to their book Redefining Health Care: Creating Value‐based Competition on Results.

The paper reveals the subjects of cost, quality and access have reached crisis proportions in health care services and thus a value‐based competition approach would alleviate this.

The interview provides useful information on the redefinition of value in health care

Discusses the process of evaluating mentoring and suggests that, with mentoring for young people, this includes evaluating mentoring outcomes, the contribution of mentoring to the broader initiatives of which it is normally a part, and identifying the costs of mentoring schemes. Gives frameworks for considering these areas of evaluation in more detail. Points out that effective evaluation of all these areas depends on the use of a number of different methods, including interviews, surveys and case studies. In conclusion, highlights some move critical issues about determining the overall value of mentoring for young people.

Poor performance remains a challenge for the construction industry worldwide. One of the key performance indicators of the construction industry is the timely delivery of projects. Despite the recent methodological and technological advances in the field, project-overrun remains a significant challenge for the industry. This paper seeks to propose practical solutions that allow overcoming the challenges and promote the opportunities for improving the performance of the construction projects in Dubai.

This study focussed on the construction projects in Dubai; therefore, this research adopted a sequential mixed approach in two stages. The first stage involved face-to-face interviews with seven carefully selected construction professionals. Their answers were analysed to provide with the literature study “the informed-basis for the development of the online questionnaire”. The second stage involved an online survey administrated to 425 carefully selected construction organisations working in Dubai. Accordingly, a meticulous analysis for the prime causes of project overruns has also been undertaken. This analysis assisted proposing the most suitable solutions-based technologies that enabled alleviating overruns in the construction projects.

The findings revealed that, there was a consensus agreement on the formidable opportunities for improving the performance of the construction industry in general and in particular in Dubai. These opportunities are intrinsically linked with the adoption of the latest technologies such as building information modelling, augmented reality, virtual reality and the artificial intelligence (AI). Whereas, adopting AI has already assisted two public authorities to release No Objection Certificates and work permits effectively within one day instead of 14 working days, which has saved 90% of the time and cost. Likewise, adoption of the AI has assisted delivering the construction project with a 9% of time saving and a 6% of cost saving due to embracing an automated system that enabled them to instantly detect and report the delays, once occurred.

The main limitation of this study is that the study was limited to the construction industry in the Emirate of Dubai. Therefore, future research could target the whole United Arab Emirates construction industry to propose the practical solution on the country level.

The literature study is replete with solutions, which tend to be theoretical more than practical. Therefore, the proposed practical recommendations will significantly assist the construction industry to improve its suboptimal performance to rescind the sovereignty of the irrelevant involvements. The research recommended establishing independent entity to lead the change in the construction industry; this entity will have the power of enacting rules and legislations. Furthermore, this independent entity will have the power and authority of dictations and impose sanctions on the non-committed organisations that are reluctant to adopt the recommended technologies and approaches.

Based on the findings of the study, this paper draws a road map for the construction industry by determining practical solutions for improvements starting with an establishment of an independent authority that selects and tests the most appropriate technologies and approaches to contribute to performance improvements.

This study aims to investigate the evolvement of the concept and practice of the Rotating Savings and Credit Association (ROSCA) from informal fund collection for indivisible durables to real property acquisition under the interest-free SBF model by analyzing the previously conducted research that focused on the concept in terms of names, forms, and natures.

A PRISMA-compliant systematic literature review is adopted to ascertain the most relevant studies from various sources and analyze the extracted data or items to accomplish the research objective. Besides, bibliometric network, thematic, and statistical analysis are also applied to bolster the findings acquired from the systematic review. Furthermore, this study mathematically formulates and introduces the customized PRISMA systematic flowchart.

The results reveal that the concept of ROSCA has evolved over the years from informal to formal, micro to macro, individual to institutional, social to business, and fund collection for purchasing household items to real property acquisition since 1962. In this process, the focus area of the research has been shifted from characteristics, operation, and economics to law; source of funds, and history to social; benefits and contribution to digital, risk, and savings behaviour. It is noticed that the majority of the study are Africa-centric, followed by Asia; academic discussion on the ROSCA covers most of the social and economic arena, except the real property acquisition aspect. However, the SBF concept fills up this gap by introducing a real-property-acquisition-centric ROSCA model. The authors provide future agendas regarding focus areas that researchers may consider to develop the SBF concept.

The study focuses on the evolvement of a savings-based model. No study concentrates on the evolution process of the model from ROSCA to SBF; in fact, no conspicuous academic study is found regarding the systematic review of ROSCA in the literature archive.

School-wide positive behavior support (PBS) is a systems approach to prevention and intervention involving multiple levels of support. At the universal level (all students), prevention of behavior problems involves four very basic steps that are repeated with smaller numbers of students and greater intensity as directed by data. The first step is the prediction of problems or failures. To the extent to which we can predict a problem by time, location, student, and other contexts, we have the information to prevent. Prediction leads directly into the second step, which involves the development of effective prevention practices. The key to effective prevention is to approach all problems from an instructional perspective by considering what needs to be taught and how the environment can be arranged to increase the probability of success. The third step involves creating consistency with prevention efforts. Instructional efforts that are inconsistent are not effective in teaching new behavior. The last step involves development of the simplest way of monitoring performance so that those students who are not responding (i.e., are falling through the screen) may be quickly identified. This chapter describes the key features of effective universal systems as they are specifically related to the prevention of behavior problems and provides an overview of how such systems are developed, implemented, and sustained.