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This chapter focuses on whether perceived emotional intensity and help need is possible to discriminate in expressions of fear and neutrality in brief authentic emergency calls. Extraction of acoustic parameters of fear and neutrality was done prior to letting participants listen to a low-pass-filtered stimuli set. Participants discriminated fear and neutrality in both the intensity and help need condition. In turn, judged intensity and judged help need correlated strongly, with partial correlations indicating that participants use acoustically measured intensity (mean dB) as information to infer the intensity/help need relationship. We also discuss the implications of emotional expression in the call centre domain.

This chapter focuses on visualization. Seeing the humanities differently is one of the amazing benefits of working with tools mentioned within this category. Whether it be more traditional visualizations like images or video or that which is considered a bit more advanced like augmented or virtual reality, the enhanced perspective gained through the use of these tools offers digital humanities scholars unprecedented disciplinary perspectives while helping to shape new research areas, questions, and understanding of humanity and culture. In addition to visualization and issues related to it, this chapter also examines gaming and how games and play are impacting the digital humanities in exciting ways.

This chapter discusses the phenomenon of online marketplaces for science, technology, engineering, and math (STEM) talent and highlights its effect on knowledge creation and innovation through on-demand contract employment and problem solving of scientific challenges by online communities of experts globally. In particular, the authors discuss the key dynamics and events driving the development of the online marketplaces for innovation. Relying on data from various online platforms, including novel data from one of the world’s largest online platforms, the chapter characterizes the phenomenon, including the geographic dispersion of users and distribution of income, and discusses important implications and challenges for research and development (R&D) and innovation management in organizations. These include the need to develop new organizational and managerial capabilities, intellectual property (IP) protection issues, the ability of balancing internal and external innovation processes, and implications on the changing identity of R&D workers.

In this chapter, the relationship between Taoist principles and the United Nations' initiative on harmony with nature is explored. This chapter discusses Taoism's teachings on the unity of man and nature, and how they have influenced the United Nations' programmes. Additionally, this chapter examines the Sustainable Development Goals's (SDG's) Pyramid, which draws connections between harmony and happiness, and how they align with Taoist ideals. The author emphasizes that Taoism and the SDGs share a common goal of promoting harmony and happiness. Taoism teaches that the natural world is a harmonious system that humans should strive to understand and respect. The United Nations' initiative on harmony with nature similarly emphasizes the importance of respecting the natural world and promoting sustainable practices. This chapter sheds light on the significant connections between Taoist principles and the United Nations' initiatives. It encourages readers to adopt a more holistic perspective on the relationship between humans and the natural world and to apply these principles in their daily lives.

The conceptualization of smart emerged by technological advancements penetrated the tourism industry with the pace of globalization transformed the destinations providing digitalized products. Even though smart tourism destinations are initiated by advanced technologies, the notion evolved in embracing Sustainable Development Goals (SDGs) project economic, social, and environmental proliferation. A tourism destination is counted as “smart” which provides advanced technologies to improve the quality of tourists' experiences and enhance the residents' quality of life. The structure of a smart tourism destination is established on four basic pillars that cover technology, innovation, accessibility, and sustainability issues. Designating the notion of smart into tourism destinations is extremely vital since the shifting paradigm of tourists’ demands concern sustainability. The development of smart in a tourism destination is a crucial concern for destination management organizations (DMOs) integrating key destination components with the dimensions of a smart city to enhance the tourists' satisfaction and competitiveness of the destination. Therefore, one aim of this chapter is to elucidate the association between key destination components with the dimensions of a smart city to reveal the related smart tourism destination applications. Moreover, cultural heritage in smart tourism destinations forms an important part of tourism both with its tangible and intangible resources which have been involved in the emergent era of digitalization inevitably with all parties and processes. Hence, another aim of this chapter is to examine the dimensional shift in cultural heritage tourism within the framework of digitalization. Sharing cases of digitization of cultural heritage from different parts of the world, this chapter also reflects that it is inevitable to benefit from digitization and ICTs in order to reach the SDGs on the scale of smart tourism destinations. Analysis of academic publications and the national and international reports of the related authorities sums the methodology used to conclude the study with suggestions of future research paths to develop the field.