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Article
Publication date: 14 September 2023

Muhammad Younus, Ulung Pribadi, Achmad Nurmandi and Imelda Zamjanah Rahmawati

This paper aims to check the E-Government Development Index (EGDI) of South Asian countries and then highlight the main challenges they are facing right now, which are causing…

Abstract

Purpose

This paper aims to check the E-Government Development Index (EGDI) of South Asian countries and then highlight the main challenges they are facing right now, which are causing South Asian countries to do good in the e-government sector.

Design/methodology/approach

The authors will be getting the EGDI data for South Asian countries through the United Nations website, and to visualize it for understanding, the authors will be taking the help of an Online Business intelligence tool. After successfully fetching data and presenting it in a proper format, the authors will be doing an analysis of the South Asian country’s EGDI score overall and also will check on individual indicator levels of EGDI.

Findings

Finally, the authors will be sharing the common improvement points which South Asian countries’ governments need to focus on to make their EGDI score better and get included in the list of top E-Government. With its help, countries will progress and get hand-in-hand with the world by providing the best governance practices to their citizens.

Originality/value

It is important to understand for South Asian countries that the e-government initiative is not just about transforming governance or providing quality services to citizens but also it is about being in sync with the world and competing with other countries in the development progress. So, they have to follow the e-government trends to get their country aligned with the world and attain progress country in a faster speed.

Details

Transforming Government: People, Process and Policy, vol. 17 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 16 October 2017

Enrique Batara, Achmad Nurmandi, Tulus Warsito and Ulung Pribadi

This study aims to examine the association of technology acceptance variables with the intention of adopting e-government transformation, as defined by four dimensions, namely…

1904

Abstract

Purpose

This study aims to examine the association of technology acceptance variables with the intention of adopting e-government transformation, as defined by four dimensions, namely, using new technology systems, redesigning of governmental processes, restructuring of governmental organization and changing the organizational culture and behavior, from the perspective of city government employees in Indonesia and the Philippines.

Design/methodology/approach

Quantitative approach was used in the conduct of this research. Variables were operationalized into indicators, which were transmuted into a self-reported survey questionnaire. Survey data obtained from purposively sampled city government employees were analyzed using structural equation modeling.

Findings

Findings suggest that attitude is a pivotal predictor of intention to adopt e-government transformation across all four dimensions, while performance expectancy, social influence and facilitating conditions also positively influence the intention to adopt process redesign, organizational structuring and cultural and behavioral change in the city government. Respondents’ length of work experience appears as a significant moderating variable.

Research limitations/implications

This study reports only on the findings from two cities in two countries, Surabaya in Indonesia and Davao in the Philippines. The determination of the sample size was done through purposive sampling, so the application of results should be done with prudence. The constructs used for the research model were chosen because of their prominence in the literature. This study made use of a simple linear regression model in hypothesizing the relationships of the constructs.

Practical implications

For e-government transformation to be adoptable and efficacious, supporting and facilitating conditions are necessary. Structural, technical and financial support, as well as legal framework, for local e-government transformation should be in place. Maintaining and sustaining the positive attitude toward it should be done.

Originality/value

Although many studies have been conducted on adoption of ICT-enabled government services from the citizens’ viewpoint, little has been done from the local government employees’ perspective, and no prior cross-country study has been made. This study fills those gaps in the e-government adoption literature. Further, this study has shown that technology acceptance variables’ roles as predictors of behavioral intention can be extended to other dimensions of e-government.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

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