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Article
Publication date: 7 August 2009

Seung‐Jin Kwak and Kyung‐Jae Bae

Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous

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Abstract

Purpose

Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous service, which provides the blind with library service anytime, anywhere, using mobile phones with the automated library access procedure. The main purpose of this paper is to draw up a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library.

Design/methodology/approach

An online survey and in‐depth interviews are conducted among the blind, and usage statistics analysis of the Digital Talking Book Library services and web server log analysis are carried out together for the usability test.

Findings

The blind respondents answer that late updates of new publications, unbalanced subject areas, and lack of educational contents are the most serious problems in reality. The paper also showed that handy‐to‐carry information terminals like mobile phones are very much favored by the blind.

Originality/value

This paper has a unique value in that the real effect and usability of the ubiquitous library service for the blind is investigated for the first time.

Details

The Electronic Library, vol. 27 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 7 June 2013

Younghee Noh

This study seeks to examine the concepts of context, context‐awareness, and context‐awareness technology needed for applying context‐awareness technology to the next‐generation of…

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Abstract

Purpose

This study seeks to examine the concepts of context, context‐awareness, and context‐awareness technology needed for applying context‐awareness technology to the next‐generation of digital libraries, and proposed context‐aware services that can be applied to any situation by illustrating some library contexts.

Design/methodology/approach

The paper investigated both theoretical research and case analysis studies before suggesting a service model for context‐awareness‐based libraries by examining the context, context‐awareness, and context‐awareness technology in depth.

Findings

This paper derived possible library services which could be provided if context‐awareness services are implemented by examining and analyzing case studies and systems constructed in other fields. A library‐applied context‐aware system could recognize users entering the library and provide optimal services tailored to each situation for both new and existing users. In addition, the context‐awareness‐based library could provide context‐awareness‐based reference services, context‐awareness‐based loan services, and cater to other user needs in the stacks, research space, and a variety of other information spaces. The context‐awareness‐based library could also recognize users in need of emergency assistance by detecting the user's behavior, movement path, and temperature, etc. Comfort or climate‐control services could provide the user with control of the temperature, humidity, illumination and other environmental elements to fit the circumstances of users, books, and instruments through context‐aware technology.

Practical implications

Next‐generation digital libraries apply new concepts such as semantic retrieval, real‐time web, cloud computing, mobile web, linked data, and context‐awareness. Context‐awareness‐based libraries can provide applied context‐awareness access service, reactive space according to the user's access, applied context‐awareness lobbies, applied context‐awareness reference services, and applied context‐awareness safety services, context‐awareness‐based comfort services and so on.

Originality/value

Real instances of libraries applying context‐aware technology are few, according to the investigative results of this study. The study finds that the next‐generation digital library using context‐awareness technology can provide the best possible service for the convenience of its users.

Article
Publication date: 9 November 2012

Yoo‐Seong Song and Jong‐Moon Lee

Technology was once believed to be a barrier to international students in using library services in the USA. This paper seeks to investigate mobile device ownership among…

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Abstract

Purpose

Technology was once believed to be a barrier to international students in using library services in the USA. This paper seeks to investigate mobile device ownership among international students as many academic libraries are rapidly introducing mobile library services.

Design/methodology/approach

An online survey was created to invite international students enrolled at the College of Business at the University of Illinois. In total, 101 valid responses were gathered. The survey asked ownership of three specific mobile devices among international students: smartphones, tablet PCs, and e‐readers.

Findings

A surprisingly high percentage of international students (82 percent) owned smartphones. While ownership of tablet PCs was also high, international students did not seem too interested in e‐readers. While communication was their favorite activity using mobile devices, international students also frequently used mobile devices to access social networking sites and search for information.

Practical implications

The results imply that international students may actually be more prepared than domestic students in terms of mobile device ownership. It is important for libraries to acknowledge this high ownership of mobile devices among international students and evaluate their mobile strategies accordingly.

Originality/value

The paper examines an important student population that has often exhibited different information seeking behavior from that of domestic students.

Article
Publication date: 6 May 2021

Yun-Fang Tu, Gwo-Jen Hwang, Joyce Chao-Chen Chen and Chiulin Lai

This study aims to investigate the influences of task-technology fit on university students’ attitudes towards ubiquitous library-supported learning when they use a mobile library

Abstract

Purpose

This study aims to investigate the influences of task-technology fit on university students’ attitudes towards ubiquitous library-supported learning when they use a mobile library app, Line@Library.

Design/methodology/approach

In this study, structural equation modelling to examine 158 valid questionnaires are used. The study aims to examine the effects of task-technology fit (TTF) on university students’ attitudes towards mobile learning (AML) when using Line@Library.

Findings

The results show that task-technology fit is an important role that influences the students’ attitudes towards mobile learning. The factor “technology characteristics” is considered when the students attempted to use the mobile app to solve problems or complete tasks. This study also found that the students responded with positive perceptions of the task-technology fit and had positive perceptions of its ease of use. Furthermore, usefulness, ease of use and affection of AML were found to be the most influential predictors of mobile library adoption intention.

Originality/value

From the perspective of learners, this study investigates the relationships of the combination of social media and a mobile library between TTF and AML. This study further found that not only ease of use, usefulness and affection but also task-technology fit can be a predictor that influences students’ attitudes towards mobile learning.

Article
Publication date: 10 March 2021

Yun-Fang Tu, Gwo-Jen Hwang and Chiu-Lin Lai

This study aims to develop a ubiquitous library for the visually impaired (ULVI) application (app) and to explore its usability by collecting feedback from visually impaired…

Abstract

Purpose

This study aims to develop a ubiquitous library for the visually impaired (ULVI) application (app) and to explore its usability by collecting feedback from visually impaired participants to analyse the problems they might encounter. Their suggestions for improving the app further are also reported.

Design/methodology/approach

A total of ten participants were recruited in the study. Ten tasks were assigned for the participants to complete using the ULVI app. The system usability scale was adopted to collect feedback on the app, and interviews were conducted to understand the participants’ usage behaviours and perceptions of the app.

Findings

The findings indicated that the participants provided positive evaluation of the usability of the app and addressed the functions that might need improvement. Above all, this app was regarded as having great potential. Suggestions and improvements are proposed based on the participants’ feedback.

Originality/value

In terms of the studies relevant to libraries and the visually impaired, few have evaluated the usability of the ULVI app from the perspectives of the visually impaired users. The ULVI app provides resources for the visually impaired and serves as the foundation for developing a more effective ULVI app.

Article
Publication date: 20 February 2017

Lee E. Allen and Deborah M. Taylor

This study aims to examine the impact of information and communication technologies (ICT) usage with mobile technologies and e-learning in academic libraries.

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Abstract

Purpose

This study aims to examine the impact of information and communication technologies (ICT) usage with mobile technologies and e-learning in academic libraries.

Design/methodology/approach

Selection of appropriate resources using the Communication and Mass Media, EBSCO, Web of Science and Library Literature and Information Science Fulltext databases.

Findings

The “Library as place” concept requires libraries to explore and re-purpose its physical space while redefining its virtual, online space to align with the needs of those who are native to the digital age. Library information specialists (LIS) must also be knowledgeable of – and comfortable with – the use of the new technologies introduced. As mobile technologies continue to evolve and advance in developing countries, libraries and LIS may be best positioned to assist students and researchers in accessing information required to be proficient and productive in scholarly pursuits without physical boundaries.

Practical implications

The existing research literature surveyed here implies that the growth of ICT and evolving concepts of libraries require the need for LIS training and greater understanding of the use of mobile technologies in providing academic library services.

Originality/value

Academic librarians are at the forefront of providing aspiring academics and professionals with access to digital collections and e-learning courses using mobile information communication and technology devices; the implications of the research discussed in this survey of the current literature discloses a need for diverse skills for the appropriate and continuing effectiveness to support students and academic researchers.

Details

Information Discovery and Delivery, vol. 45 no. 1
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 1 October 2018

Yun-Fang Tu and Gwo-Jen Hwang

The purpose of this paper is to analyze the trends and potential research issues involved with library-supported mobile learning.

Abstract

Purpose

The purpose of this paper is to analyze the trends and potential research issues involved with library-supported mobile learning.

Design/methodology/approach

Publications in the Scopus database from 2007 to 2016 are analyzed on various aspects, such as the adopted research methods, technologies, participants, application domains and research issues.

Findings

In addition to the awareness of the increasing number of digital library-associated mobile learning in the past decade, there are several interesting findings in this paper, such as most research mainly focused on investigating the affective domain of participants and assessing the effects of mobile learning. Most of the library-supported mobile learning research was conducted at special libraries, followed by academic libraries.

Practical implications

Potential applications and research directions of library-supported mobile learning are suggested based on the findings of the present paper.

Originality/value

This paper provides insight in relation to library-associated mobile learning. The findings and suggestions can serve as a good reference for researchers and school teachers when conducting mobile learning studies and to develop quality learning activities with access to library facilities using mobile and wireless communication technologies.

Details

The Electronic Library, vol. 36 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 27 September 2018

Gaohui Cao, Mengli Liang and Xuguang Li

This paper aims to clearly conceptualize the idea of the smart library and propose a holistic approach to building smart libraries, in accordance with recent practices and…

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Abstract

Purpose

This paper aims to clearly conceptualize the idea of the smart library and propose a holistic approach to building smart libraries, in accordance with recent practices and state-of-the-art technologies.

Design/methodology/approach

Drawing on an extensive review of existing literature and practice about library construction, this paper distinguishes between similar types of smart library and divides the concepts associated with smart library building into three dimensions: technology, service and human.

Findings

Traditional libraries can transform to smart libraries by strategic design and implementation of advanced technologies, such as cloud computing, data mining and artificial intelligence, but they also need to consider service building, user cultivation and librarian training.

Originality/value

Aligning to the three main dimensions of smart libraries (technology, service and human), this study clarifies the concept of the smart library and offers strategic principles: integration of infrastructures, construction of service and human learning. It provides guidelines and directions for public and academic libraries committed to becoming smart libraries.

Details

The Electronic Library, vol. 36 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 25 October 2021

Yun-Fang Tu, Gwo-Jen Hwang, Shu-Yen Chen, Chiulin Lai and Chuan-Miao Chen

This study aims to compare similarities and differences in library and information science (LIS) and non-LIS undergraduates’ conceptions and perceptions of smart libraries via…

Abstract

Purpose

This study aims to compare similarities and differences in library and information science (LIS) and non-LIS undergraduates’ conceptions and perceptions of smart libraries via drawing analysis.

Design/methodology/approach

In this study, a total of 156 undergraduate students described their perceptions of smart libraries as drawings and textual descriptions. A modified coding scheme with 8 categories and 51 subcategories was used to analyse the undergraduate students’ drawings.

Findings

Most of the undergraduate students’ conceptions of smart libraries still involve self-checkout and learning/reading, focusing on information appliances, technical services, activities and objects. The differences are that the LIS undergraduates’ drawings showed smart libraries with robots, interactive book borrowing with technology tools, intelligent services, location-aware services or mobile applications, whereas non-LIS undergraduates presented smart libraries as readers (learners), other activities and no smart technology services. LIS undergraduates focused on providing patron services with technologies. Non-LIS undergraduates were more likely to draw a complex space with immediate access to books or digital resources, quiet reading and the freedom to engage in library activities.

Originality/value

The results provide a baseline for future research on the topic and provide preliminary evidence of using the methods to discern LIS and non-LIS undergraduates’ conceptions of smart libraries.

Details

The Electronic Library , vol. 39 no. 6
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 1 February 1987

In the current climate where the automation goal of most libraries is the ubiquitous integrated library system, it is easy to forget that there are often alternative solutions to…

Abstract

In the current climate where the automation goal of most libraries is the ubiquitous integrated library system, it is easy to forget that there are often alternative solutions to particular problems, some of which may not, in any case, be best dealt with in an integrated systems environment. Big is not necessarily beautiful, nor is online and integrated. Essex Libraries, one of the largest library organisations in the country, has recently introduced a microcomputer system to handle the management of its inter‐branch loans requests.

Details

VINE, vol. 17 no. 2
Type: Research Article
ISSN: 0305-5728

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