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Building on knowledge-based view and demographic diversity theory, the purpose of this paper is to re-conceptualize knowledge heterogeneity (KH) (i.e. diversity in individual or organizational knowledge) and to explore a broader set of relationships between KH and the multidimensional (i.e. dynamics and ambidexterity) innovation.

Case studies of organizational KH and innovation ambidexterity were conducted in four representative companies with variated characteristics. Similarities in the heterogeneity-innovation relationships were identified across four very different types of companies, providing a good exploratory base for future large-scale empirical studies.

Grounding on locus-of-knowing and timing-of-knowing dimensions, this paper utilizes an inductive approach that analyzes qualitative materials to construct the essential meanings of intraorganizational KH, and to explore the influences KH brings onto the ambidextrous innovation. A four-category typology of KH is emerged. Overall, KH is categorized into four distinctive but inter-related forms: individual professional backgrounds, collective profession backgrounds, individual evolving knowledge portfolio, and collective evolving knowledge portfolio.

Building on such typology, this paper discusses propositions for the differentiated influences of different forms of KH on dynamic and ambidextrous innovations.

Whereas individual knowledge benefits independent creativity, complex collective knowledge is more critical for organizational innovation. While research has placed more emphasis on the effects of knowledge accumulation or flow, it neglects the knowledge profile and structure for innovation. The present study explores the effect of heterogeneous knowledge structure on dynamic and ambidextrous innovation.

This study aims to test the validity of a knowledge work typology proposed by Davenport. Although this typology has been referenced extensively in the literature, it does not appear to have been empirically validated.

The typology was tested through a questionnaire survey among knowledge workers (n=459) in a multinational company. A Principal Component Analysis (PCA) was applied to determine the knowledge work groupings arising from the survey.

The vast majority of the respondents could not be grouped into any one of Davenport's four knowledge work types. Furthermore, PCA revealed four groupings: low‐agency collaboration; low‐ agency routine work; rule‐based work; and high‐agency expert work. The results confirm only one of Davenport's typology models, the Expert model. Davenport's Collaboration model was found to have elements of the Transaction model. The Transaction and the Integration typology models were not confirmed. Instead, two further models incorporating elements of both Transaction and Integration models emerged. Finally, in contrast to Davenport's typology, the clusters that emerged from this study do not fit a matrix structure.

A follow‐up qualitative study would be required to better understand the four models that emerged from the data and to elucidate organisational factors that underpin the models.

This is the first empirical study testing the validity of Davenport's typology.

Although there have been a considerable number of studies regarding subsidiary role typology in multinationals’ management literature, there appear to be few studies that consider knowledge-based role typology from the network-based perspective. The purpose of this study is to fill this gap and extend the study of Gupta and Govindarajan (1991). Thus, the study focuses on answering the following research question: Do subsidiaries have different roles in terms of knowledge flows within a multinational company (MNC)?

This empirical study has been carried out as an explorative single case study. An MNC with 15 foreign subsidiaries headquartered in Turkey, which operated in the manufacturing of household appliances and consumer electronics, has been selected as the case. Knowledge transfer is analyzed in this MNC from the network perspective.

Four role typologies are detected for subsidiaries of the MNC: collector transmitter, collector diffuser, converter transmitter and converter diffuser.

Findings of this study are specific to this case. Testing the findings in a sample consisting of subsidiaries of MNCs producing transnational products may contribute to the generalizability of these roles.

This study offers potentially important findings for MNC managers to use. First, in this study, knowledge flows' route could be defined within MNCs’ dual network. Second, role typologies could inform MNC managers to design their MNCs’ knowledge network.

The suggested typologies are expected to more accurately define the roles of subsidiaries within contemporary MNCs which are accepted to be transformed from hierarchical structures to network-based organizations.

The purpose of this conceptual paper is to provide a typology of governance structures (three were identified) that offers an integrated approach to understanding knowledge as a global resource and facilitates research on the growing competition for knowledge resources between multinational corporations (MNCs) from developing and developed economies in this twenty‐first century.

The paper analyzes and structures the social science research on the importance of knowledge as a resource and the role of MNCs in the knowledge creation and dissemination process. Second, the global debate on globalization, economic inequalities and economic development, the role of the state and international public policy, and the nature of international political economy and collective action was discussed. Third, a typology of three governance structures was introduced.

The paper provides a three‐fold typology of governance structures, exchange, gifts and entitlement, to clarify knowledge as a resource in international business and development research.

The continuing prominence of MNCs in the context of the up and coming MNCs from the developing world will make the analysis of knowledge as a resource even more fundamental.

The integrated approach to the literature of economics, social sciences, anthropology, IB, and the formulation of a typology of governance structures for global knowledge resources MNCs from developed and developing economies are competing for, against a general framework for understanding the nature of knowledge resources and their role in development, especially on how knowledge resources can be created, governed, distributed and exchanged, has not been provided as yet – hence the value of this paper.

Knowledge management has increasingly been regarded as an important research theme in information systems studies, with a substantial accumulated stock of empirical research. The purpose of this paper is to compare and contrast theoretical and methodological approaches to knowledge management in extant information systems studies. In so doing, the author builds a new typology and discusses relevant research questions and fundamental ontological and epistemological assumptions about the nature and study of social sciences, and the nature and scope of organizational knowledge. Previous typologies have tangled together basic assumptions about the nature and study of social sciences and the “transformative” nature and scope of organizational knowledge. The present typology acknowledges that these two dimensions need to be untangled to be able to discriminate and analyze fundamental assumptions that researchers, explicitly or implicitly, adopt in the study of knowledge management and information systems in organizations. This distinction is necessary because the implementation and use of information systems has the potential to enhance, or hinder, the transformative attributes or characteristics of organizational processes. This new typology is used to conceptualize, categorize, and criticize a sample of selected research articles, and to suggest new directions for research.

On many occasions, organizational science research has been referred to as fragmented and disjointed, resulting in a literature that is, in the opinion of many, difficult to navigate and comprehend. One potential explanation is that scholars have failed to comprehend that organizations are complex and intricate systems. In order to move us past this morass, we recommend that researchers extend beyond traditional rational, mechanistic, and variable-centered approaches to research and integrate a more advantageous pattern-oriented approach within their research program. Pattern-oriented methods approximate real-life phenomena by adopting a holistic, integrative approach to research wherein individual- and organizational-systems are viewed as non-decomposable organized wholes. We argue that the pattern-oriented approach has the potential to overcome a number of breakdowns faced by alternate approaches, while offering a novel and more representative lens from which to view organizational- and HRM-related issues. The proposed incorporation of the pattern-oriented approach is framed within a review and evaluation of current approaches to organizational research and is supplemented with a discussion of methodological and theoretical implications as well as potential applications of the pattern-oriented approach.

This chapter briefly reviews findings from recent socialization research to provide an updated view of the socialization literature. To help advance the literature, this chapter then takes an instructional system approach, viewing socialization fundamentally as a process of learning about a new or changed role and the environment surrounding that role. As such, attention will first be given to further understanding exactly what needs to be learned during socialization. In doing so, an expanded socialization content typology is presented. In addition, two other components are added to this typology to reflect the fact that (a) each of those content dimensions needs to be learned relative to different organizational levels (e.g., job, work group, unit, organization) and (b) socialization occurs over several months and there are temporal considerations relating to the different socialization content dimensions. This chapter then examines how to best facilitate the learning of that expanded socialization content. The Gagné-Briggs theory of instruction is used in connecting socialization content with the means of learning that content. The socialization and orienting activities commonly used by organizations to help new employees in the adjustment process are also identified and then mapped onto the learning outcomes they could best help facilitate. Finally, the conceptual, measurement, and research needs suggested by these extensions to the socialization literature are identified.

To provide a typology of governance mechanisms for the analysis of knowledge exchange.

The methodology is to integrate various research in the social sciences and knowledge management and to provide a coherent and generic framework for the better understanding of knowledge transfer and exchange.

The existing literature on knowledge management could benefit more from incorporating more of the research methodologies of social anthropology.

There is a need to undertake empirical work and in‐depth case studies of the typology of knowledge exchange frameworks.

The intangibility of knowledge as a resource and asset requires the use of multiple frameworks of knowledge transfer and exchange in organizations as part of a knowledge management strategy.

The value of this paper is to knowledge management researchers on how to broaden the scope of existing knowledge management research through a greater integration with social science methodologies, especially social anthropology.

Social media rumor combating is a global concern in academia and industry. Existing studies lack a clear definition and overall conceptual framework of users' rumor-combating behaviors. Therefore, this study attempts to empirically derive a typology of rumor-combating behaviors of social media users.

A three-phase typology development approach is adopted, including content analysis, multidimensional scaling (MDS), interpreting and labeling. Qualitative and quantitative data collection and analysis methods are employed.

The elicited 40 rumor-combating behaviors vary along two dimensions: high versus low difficulty of realization, and low versus high cognitive load. Based on the two dimensions, the 40 behaviors are further divided into four categories: rumor-questioning behavior, rumor-debunking behavior, proactive-appealing behavior, and literacy enhancement behavior.

This typology will serve as reference for social media platforms and governments to further explore the interventions to encourage social media users to counter rumor spreading based on various situations and different characteristics of rumor-combating behaviors.

This study provides a typology of rumor-combating behaviors from a novel perspective of user participation. The typology delves into the conceptual connotations and basic forms of rumor combating, allowing for a comprehensive understanding of the complete spectrum of users' rumor-combating behaviors. Furthermore, the typology identifies the similarities and the differences between various rumor-combating behaviors, thus providing implications and directions for future research on rumor-combating behaviors.