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This study discusses the role of librarian in the 21st century. Libraries are in a state of dilemma due to dramatic changes that information and communication technologies (ICTs) have brought to libraries. Libraries are faced with various challenges including insufficient funds, but the inability of librarians to acquire IT skills relevant to addressing 21st century library services could be seen as a more difficult challenge, because without these skills it will be difficult for today's librarians to render adequate services to their patrons. Therefore, it is important for librarians to recognize and proactively seek to acquire the ICT skills needed to deliver 21st century library services to their patrons. This means that librarians need to also recognize the need to continually update themselves to keep up with today's fast-paced IT changes so that they will be able to deliver what is expected of them in this new millennium.

The purpose of this paper is to identify insightfully future roles and skills required by librarians to meet the ever changing users’ need in the modern library landscape.

The study adopted a qualitative approach. It deployed the Delphi technique and other knowledge elicitation techniques, such as systematic literature review, in-depth key informants interviews, formal and informal discussions, and own experience. Data collection was quitted when it reached to the theoretical saturation. Content analysis was used to analyze the gathered data. Triangulation of methods was also employed to complement one another, and enhance the credibility and validity of the results.

The findings of the study revealed that some of the roles and skills required by librarians are evolutionary, while others are revolutionary, but the ultimate future role of librarians is to change knowledge revolution into society (to create informed society) through re-socializing and shaping the young generations. The result also confirmed that a synergy of passion, knowledge, skills and cultural intelligence yield blended librarians that fit the future library landscape. To be a librarian is more than just equipped with knowledge and skills; it requires passion and solid discipline. For librarians, unlearning is equally relevant skills like learning.

Instead of the usual skills assessment, this study approached it in a new perspective and divulged a synergy of passion, knowledge, skills, cultural intelligence, professionalism, and discipline as essential assets for the twenty-first century librarians.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

The paper provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The use of technology in today’s life has skyrocketed, leaving information providers with no option but to implement technological initiatives that will enable effective information access and dissemination. This paper aims to assess the readiness of Botswana public librarians to adopt the use of technology in the management of libraries and dissemination of information.

Convenience and purposive sampling were used to collect data from 21 participants via Survey Monkey software. The study questions were based on the Technology Readiness Index (TRI) by Parasuraman and Colby (2015). In addition, mixed-methods approach was adopted to collect both qualitative and quantitative data.

The study found out that public librarians are ready to adopt information and communications technologies (ICTs) in library services. This is evidenced by their usage of social media networks and emails. Results also show that public libraries in Botswana are facing various challenges such as low bandwidth, shortage of computers, lack of timely technological support and ICT skills by librarians.

These findings call upon the Ministry of Youth Empowerment, Sport and Culture Development to setup/construct more public libraries and equip them with the necessary technology. This will enhance productivity and help libraries to meet the needs of the twenty-first century information seekers. An in-depth study should be conducted to establish the technological status in Botswana public libraries.

This is the first study conducted in Botswana to assess the public librarians’ readiness to adopt new technologies.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Libraries are staples of the community. Yet, libraries are threatened everyday with the possibility of losing even more funding for staffing, services, and programs, or closing indefinitely due to budget cuts and decision-makers not understanding the value of libraries and librarians and library staff. While there may be fewer libraries in the future, libraries are here to stay. However, the role of librarians and libraries are changing. Whereas before, the library was a quiet place to study, a place to check out books, and a place to participate in storytime, libraries of the twenty-first century are becoming the place for all things related to people and customer service. Twenty-first-century librarianship is a business about serving the people. For the library to sustain itself, it must be the center of the community. Librarians must understand this notion. Library leaders must work collaboratively with community partners and citizens to transform their thinking and exceed expectations of the community. This chapter will discuss the role of librarians and libraries as change agents. This chapter will also share real examples of effective programs and services, why these programs and services are important, and ways one may implement these program models at their library.

Marketing is an important component of libraries and other information centres. In the past, few approaches where used for marketing library collections and services. However, the use of social media tools in marketing library collection and services have over the past many years promise to be an important channel for marketing library collections and services. The purpose of this chapter therefore is to dig answers on the challenges and opportunities of using social media technologies in marketing library services and collections in 21st century environment. The chapter start with a snapshot overview of the importance of marketing library services and collection, highlight social media tools that can be used for marketing library collection and services. In addition, the chapter examines and presents the challenges facing libraries and other information centres in marketing the collection and services in 21st century environment. The methodology that will be used for this chapter is literature review comprising of journal articles, books, conference papers and newspapers articles.

In the future, librarians need to prepare users to navigate a profoundly different informational landscape. Addressing issues of information overload and informed selection of both search tools and results, the purpose of this paper is to cast the collaborative relationship between librarian and student in the mode of an outfitter: a guide preparing a client for a journey. Within this context, the authors emerging role involves guiding students through the task at hand using critical thinking skills to access a wider range of publications to meet a broader range of needs.

Metaphors created by Raymond and Friedman reflect the current state of information, the relationship users have with these sources, and the role librarians play in a disintermediated environment. In The Cathedral and the Bazaar, Raymond portrays a decentralized environment as a bazaar. In The World is Flat 3.0, Friedman describes how technology flattens organizations through empowering end users. The informational landscape in the twenty-first century is decentralized, and more powerful search tools provide unparalleled access to these sources. Users, however, continue to experience problems finding their information. A librarian/outfitter can prepare users to effectively track information in the new environment.

In the twenty-first century, a broader range of sources are available, and search engines are turning to dashboards to prioritize the growing list of results. Users need to adapt to the new environment through viewing the search as an activity rather than a destination. Librarians can help this process through sharing their expertise in uncovering likely places relevant information may be found, in evaluating sources, and locating information in a larger context. Through developing the meta-skill of information management, librarians guide users through the process of finding information for personal, professional, and academic needs.

The author’s goal is what it has always been: empowering end users to successfully access needed information in a disintermediated environment. Today librarians need to emphasize a fundamentally different set of skills in the interactions they have with students and faculty. People can use dashboards and satisficing to find sources they need, but librarian/outfitters can introduce a broader range of sources and tools suitable for completing specific tasks. This paper illustrates the different skills needed to effectively find information for personal, professional, and academic tasks.

This paper provides a new context for the process used for locating and validating information in an increasingly broad and diffuse informational landscape. Librarians become advisors in navigating a more complex informational landscape that is used to meet a broader range of informational needs. While focusing on navigating the broader range of resources through decoding dashboards and satisficing techniques, the author can assist users in overcoming information overload and advocate a broader sense of satisficing through using more sophisticated critical thinking skills.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Introduces and annotates English-language periodical articles, monographs and other materials on library instruction and information literacy published in 2013.

Provides information about each source, discusses the characteristics of current scholarship and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

This paper aims to forecast the changing roles of librarians – especially catalogers and metadata specialists – in today's technology‐driven research, teaching, and learning environments, in which information seekers behave more and more self‐sufficiently and move well beyond library collections in their pursuit of information.

Places the roles of librarians and library collections in the larger context of knowledge management and campus information network processes, which occur in every knowledge community, with or without a library. Explores and provides examples of how knowledge creators can collaborate with information technology experts and librarians to transform how faculty members teach and conduct research; how students learn; and how libraries support these activities.

Librarians need to make their collections and services much more visible through human and technological interconnections and greatly improved delivery of information content. Metadata and metadata specialists are strategic assets for libraries, but the service model for cataloging faces critical challenges. Two tables list these challenges and the implications for metadata specialists.

Offers new observations and insights into how librarians can continue to contribute to saving information seekers' time and advancing the state of knowledge in the increasingly interconnected world of the web. Drawing from the larger context of the global infosphere, information‐seeking behavior, and changing roles for library collections and information systems, forecasts the role of metadata and metadata specialists in libraries.