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In Scotland and Finland, a relatively small proportion of older people are in some form of residential care, but their numbers are not insubstantial given generally increased longevity. Moreover, those currently in residential care tend to be among the most vulnerable survivors of their generation. Residential care for older people has always been something of a paradox. The state has extensively recognised the vulnerability of those who can no longer care for themselves, or be cared for by their partner and family. However, provision is seldom adequate for the scale of demand and even commercial provision is characterised by low staffing ratios and unmet training needs. This paper outlines the development of Leonardo funded training materials for use across the European Union.

This study aims to identify user perception of different qualities of optical character recognition (OCR) in texts. The purpose of this paper is to study the effect of different quality OCR on users' subjective perception through an interactive information retrieval task with a collection of one digitized historical Finnish newspaper.

This study is based on the simulated work task model used in interactive information retrieval. Thirty-two users made searches to an article collection of Finnish newspaper Uusi Suometar 1869–1918 which consists of ca. 1.45 million autosegmented articles. The article search database had two versions of each article with different quality OCR. Each user performed six pre-formulated and six self-formulated short queries and evaluated subjectively the top 10 results using a graded relevance scale of 0–3. Users were not informed about the OCR quality differences of the otherwise identical articles.

The main result of the study is that improved OCR quality affects subjective user perception of historical newspaper articles positively: higher relevance scores are given to better-quality texts.

To the best of the authors’ knowledge, this simulated interactive work task experiment is the first one showing empirically that users' subjective relevance assessments are affected by a change in the quality of an optically read text.