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The purpose of this paper is to discuss two important behaviors related to job mobility in the IT profession, namely, changing jobs to move to another organization (turnover) and changing the profession entirely (turnaway), during a national crisis. Based on the theoretical foundation of the push–pull–mooring perspective, a research model is developed that includes professional self-efficacy (PSE), job insecurity (JI) and job satisfaction (JS) as important antecedents.

Using a positivist approach and a survey method, the authors analyzed data from IT professionals from different economic segments in Brazil. Data collection occurred in two distinctive moments of the largest crisis in modern Brazilian history – a pre-awareness moment (first half of year 2015) and a crisis-conscious moment (first half of year 2016).

The findings reveal that PSE negatively influences JI and positively influences JS, JI positively influences turnaway intention, and JS negatively influences both turnover intention and turnaway intention. The effect of the national crisis was observed in that it further accentuated the intention of IT professionals to leave the profession. Another effect was related to age, as older professionals are less willing to turn over but more willing to turn away.

Besides developing a parsimonious model to study both the intention to leave the organization and the intention to leave the profession, the study sheds light on how IT professionals react to economic crises and how the reaction varies by age.

The study puts to question the common belief that IT professionals are secure in the job market due to high demand for their skills and investments made by organizations to keep them on the job. Employers must pay attention to JI and turnover/turnaway intentions.

This study is among the few to study JI and aspects of the theory of human migration in IT. It is also possibly the first to discuss the effects of a national crisis on the mobility patterns of IT professionals.

The purpose of this empirical study is to explore the drivers and effects of a multidimensional conceptualization of burnout for information technology (IT) personnel using the job demands-resources framework.

Using survey data from 247 IT professionals, the authors analyzed our model using partial least squares structural equation modeling (PLS-SEM), a composite-based method.

The authors find that job demands and job resources differently influence the dimensions of burnout, and the burnout dimensions influenced turnover intention (leave the organization) and turnaway intention (leave the field) except for cynicism, which did not affect turnover intention. The authors’ findings suggest that managers and human resource professionals may want to look beyond managing work exhaustion and consider focusing on the professional efficacy dimension of burnout to keep their IT professionals from leaving the organization and the IT industry.

This study highlights the need for researchers in the information systems field to rethink using exhaustion as a proxy for the burnout construct as focusing on work exhaustion does not tell the full story for IT professionals. Additionally, the findings indicate that job-related burnout affects not only IT professional's turnover intention but also turnaway intention. Last, psychosocial mentoring did not directly influence any of the burnout components but indirectly influenced all three components.

This article describes the e‐book program of the University of Texas, surveys the state of the e‐book market and e‐book technology, provides e‐book usage statistics for three different consortia, and offers guidelines for e‐book acquisitions, as well as e‐book issues to be considered. Relevant specification, standards, and working groups are explained, as are the future e‐book plans of The University of Texas. The author concludes that e‐books are to printed books, as television is to radio and movies: another format with its own strengths and weaknesses.

For the past several years, libraries have been evolving. The traditional academic library housed print collections and provided space for studying, usually quiet space. With the advances in technology, libraries have had their own metamorphosis. No longer are they constrained by a physical space – they now have virtual spaces, which include virtual collections.

During this same time, the cost of higher education and textbooks has been on the rise. Universities and the federal government have enacted policies and laws in an effort to combat these rising costs. In support of the students and affordable textbook initiatives, libraries have become partners in helping lower the cost of textbooks for students through either purchasing them electronically or other means, such as course reserves. Indeed, a single library purchase can now provide course materials for an entire class.

This chapter will present an overview of the Affordable Learning Georgia Initiative and how the Georgia Tech Library has updated their collection development policies to support this initiative.

Using COUNTER‐compliant statistics, the purpose of this study is to conduct an in‐depth analysis of usage of online journals in a group of major UK universities.

The paper describes in detail developments, as well as other progress made on COUNTER since the 2003 Northumbria conference. It also addresses the practical challenges faced by vendors and librarians in implementing COUNTER, and concludes with future plans for the project.

The study team has successfully collected and validated a considerable set of journal usage, subscription and cost data and has assisted in the testing and validation of the “successful full‐text article request” as a possible unit of measurement of “usage” that can be applied consistently and reliably across all publishers.

The paper shows how usage relates to costs, institution profile and subject spread and develops a set of measures that are likely to be used more widely as indicators of the value of online journals.

The purpose of this paper is to highlight the importance of quantitative and qualitative analysis of the usage of e‐resources in academic libraries. It also describes various studies undertaken to study the users' behavior and attitude towards e‐journals.

The paper provides a comprehensive review of the recent published literature on the importance of the usage statistics of e‐resources subscribed to by the academic libraries.

The findings show that the usage statistics help in studying and evaluating the users' behavior in an online environment. The library services can be extended and modified, to reflect user interests suiting the users the most, in the light of the evaluation and analyses done.

The paper has pertinence and wider implications for library staff engaged in providing e‐resources' services to readers.

In recent years, a growing number of libraries have canceled or unbundled their “Big Deal” journal subscriptions – those subscriptions that include a full package of digital journal titles for one discounted cost. This started as an affordability problem but has slowly morphed into a challenge from libraries demanding a new pricing structure that accommodates and spurs the growing open access movement.

The change has caused a variety of challenges for technical services units including the increased need for user data, increasingly complicated workflows as they manage partial subscriptions, new interactions with consortia, and ongoing campus conversations. Whether the library is seeking to simply unbundle due to budget constraints, or push for new models such as “read and publish”, there is a tremendous impact on the work of technical services units.

This chapter will explore the rationale and growth of the Big Deal, how it is breaking, four case studies on breaking Big Deals, a brief discussion of new transformative agreements, new challenges for consortia, and implications for technical services units moving forward.

Purpose. To provide an update on COUNTER, the international organisation that is developing and maintaining a Code of Practice that has set standards for the recording and reporting of vendor‐generated usage statistics for online products. Design/methodology/approach. COUNTER has built on a number of existing industry initiatives. Release 1 of the COUNTER Code of Practice, focusing on journals and databases, was published in January 2003. Based on customer feedback, this Code of Practice is being refined and extended. Work has also begun on a Code of Practice covering e‐books and e‐reference works. Findings. Since it was published in January 2003, the COUNTER Code of Practice has been widely adopted by vendors. It is estimated that over 50 per cent of the annual output of articles covered by the Science Citation Index are in COUNTER‐compliant journals. On the whole, both librarians and vendors have indicated that the role of COUNTER should be to provide a core set of basic, reliable usage reports. Research limitations/implications. COUNTER is in the very early stages of implementation. The usage reports are not being audited in 2004, but from 2005 they will be, which will further increase confidence in their reliability. Practical implications. Reliable usage statistics will allow librarians to better assess the value of online publications, and will allow publishers to evaluate the effectiveness of different delivery channels. Originality/value. COUNTER is the first initiative to set practical international standards for the recording and reporting of vendor‐generated usage statistics.

To provide some insight into the phenomenon of e‐books and their potential application in general, and to describe how the ETH‐Bibliothek, an academic library, has integrated web‐based e‐books into its collection.

The concept of e‐books was examined and the success (or failure) of their integration into library collections evaluated. How web‐based e‐books have been integrated into the ETH‐Bibliothek's collection was evaluated, as there were different formats and pricing models for e‐books. Other important issues relevant to e‐books were considered, such as usage statistics, how to discover new e‐books for integration into a collection, and whether web‐based e‐books are likely to be applied successfully in academic libraries.

The implementation of e‐books at the Swiss Federal Institute of Technology (Eidgenössische Technische Hochschule) in Zurich is described, and information is provided on publishers or aggregators through which the ETH has subscribed to e‐books, different formats and pricing models for e‐books and usage statistics. How the number of e‐books to which an institution subscribes can be increased, is described, together with the benefits of e‐books in the academic environment, which will in all likelihood ensure the ongoing future of web‐based e‐books.

The paper provides introductory information on e‐books in general and on their suitability to an academic library in particular.