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Article
Publication date: 18 June 2021

Tser Yieth Chen, Tsai Lien Yeh and Fang Yu Lee

This study aims to investigate the relationship between Internet celebrity characteristics and the follower's impulse purchase behavior in YouTuber. Attachment and…

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Abstract

Purpose

This study aims to investigate the relationship between Internet celebrity characteristics and the follower's impulse purchase behavior in YouTuber. Attachment and parasocial interaction are mediating variables concerning the impact of Internet celebrity characteristics on followers' impulse purchase behavior.

Design/methodology/approach

This study conducted an online survey of YouTube users in Taiwan and utilized quota sampling with 500 samples to examine the influence of two types of Internet celebrities on impulse purchase behavior.

Findings

As to the empirical results, the main path indicated that the self-disclosure Internet celebrity positively affected the attachment, which mainly positively affected the impulse purchase behavior. The second path showed that the expertise-knowledge Internet celebrity positively affected the attachment, which positively affected the impulse purchase behavior.

Practical implications

YouTube marketers should proceed prudently with the market segmentation and choose the appropriate type of Internet celebrities who are suitable for the product image to differentiate marketing. Empirical results can aid marketers in selecting a product-endorser, and enhance consumers' purchasing effect on product advertisements in interactive marketing.

Originality/value

The novelty of this study is to explore the mediation effect of the impact of Internet celebrity characteristics on followers' impulse purchase behavior in interactive marketing. The explaining mechanism of attachment and parasocial interaction is promised to be highlighted as the contribution of this study to the extant literature. This study constructs a theoretical mechanism between attachment theory and parasocial interaction theory and then can be used as a theoretical lens for designing successful social media strategies and explaining social media brand relationships.

Details

Journal of Research in Interactive Marketing, vol. 15 no. 3
Type: Research Article
ISSN: 2040-7122

Keywords

Article
Publication date: 3 February 2022

Tser Yieth Chen, Tsai Lien Yeh, Hsueh Ling Wu and Ssu Deng

The aim of this research is to explore the influence of channel integration quality on consumer perception and response from the individual customer perspective.

Abstract

Purpose

The aim of this research is to explore the influence of channel integration quality on consumer perception and response from the individual customer perspective.

Design/methodology/approach

This study collected 517 online questionnaires from residents in Taipei (Taiwan) and Shenzhen (China) in 2020 based on quota sampling. The empirical study employed structural equation modeling.

Findings

Based on the empirical results, the primary path indicated that channel-service configuration positively affected experience quality, which mainly positively affected customer engagement. The secondary path showed that channel-service configuration positively affected experience quality, which positively affected customer empowerment. Furthermore, experience quality and relationship proneness are mediating variables concerning the impact of channel integration quality on customer responses.

Research limitations/implications

This study had time and budget limitations; thus, 517 questionnaires were collected from Taipei and Shenzhen. If the budget allows, it would be better to collect 1,000 questionnaires in total (500 from Taipei and 500 from Shenzhen).

Practical implications

Retailers should realize the core of omni-channel retailing, which is no longer concentrated on the “quantity” of channels but on consumers. When omni-channel retailers integrate online and offline channels, the retailers should try to understand what consumers want and then provide similar and diverse products and services in different channels so that consumers have more choices.

Originality/value

The novelty of this research is the investigation of the mediation effect of channel integration quality and consumer responses on retailers and consumers, and enriching current research on omni-channel retailing from the bottom-up perspective, as well as a comprehensive study on the two types of channel integration quality and two types of consumer responses.

Details

Asia Pacific Journal of Marketing and Logistics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 16 June 2022

Tser-Yieth Chen, Tsai Lien Yeh and Yen Ling Lin

The purpose of this study is to explore the substitute scarcity appeals (unit scarcity or option scarcity) effect on experiential gift’s purchase intention, based on…

Abstract

Purpose

The purpose of this study is to explore the substitute scarcity appeals (unit scarcity or option scarcity) effect on experiential gift’s purchase intention, based on difference in gift attribute (hedonic or utilitarian gift) and difference in the types of givers (close or distant giver), which is a new consideration.

Design/methodology/approach

This study was conducted with two experiments and examined four hypotheses in total. These hypotheses were examined using a 2 × 2 between-subjects designs, and a two-factorial covariance analysis was conducted.

Findings

Empirical results show that unit scarcity produces greater purchase intention than the option scarcity of close givers. For hedonic gifts, unit scarcity produced greater purchase intention than the option scarcity.

Originality/value

The originality of this study is to explore the substitute scarcity appeals effect on experiential gift’s purchase intention based on different types of givers and different types of gifts. The result serves as the gift marketing strategy of online platform operators and the future reference for marketers to create more value and purchase intention.

Details

Chinese Management Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 3 August 2020

Tser Yieth Chen, Tsai Lien Yeh and Ya Jou Wang

Marketers make an effort to affect consumers through scarcity marketing thus shaping the perception of scarcity and creating desirability for consumers. To expand the…

1505

Abstract

Purpose

Marketers make an effort to affect consumers through scarcity marketing thus shaping the perception of scarcity and creating desirability for consumers. To expand the scarcity-expensiveness-desirability model and to enhance insights for practical applications, this study modifies the causal relationship among two types of scarcity, three types of expansiveness and desirability.

Design/methodology/approach

This study surveyed 400 Taipei city residents who had purchase experience with luxury brands products in Taiwan. The study employed structural equation modeling as empirical analysis.

Findings

The empirical results show that limited-quantity scarcity main influences perceived social status and then affects desirability. The second path is that limited-quantity scarcity influences perceived uniqueness and then affects desirability. Therefore, perceived social status and perceived uniqueness dominate the majority of effects on desirability because they are the recognition of the individual compared to others, especially when applied to luxury goods.

Practical implications

Because limited-quantity scarcity has a greater impact on desirability than limited-time scarcity in the empirical results, marketers can adopt limited-quantity scarcity messages that are better than limited-time scarcity, to increase consumers’ desire to purchase luxury goods.

Originality/value

The first novelty of this study is dividing scarcity marketing into limited-quantity and limited-time scarcity in the scarcity-expensiveness-desirability model. This study extends expensiveness in the scarcity-expensiveness-desirability model with a complete demonstration, that is, perceived social status, perceived uniqueness and perceived value, which is the second novelty of this study.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 4
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 December 1998

Tser‐Yieth Chen and TsaiLien Yeh

The main contribution of this paper is empirical in nature. We use data envelopment analysis to evaluate the relative efficiency of 34 commercial banks in Taiwan. Fifteen…

4121

Abstract

The main contribution of this paper is empirical in nature. We use data envelopment analysis to evaluate the relative efficiency of 34 commercial banks in Taiwan. Fifteen banks are identified as efficient ones and they are divided into four sub‐groups. Conversely, 19 banks are attributed as inefficient ones and the slack analysis are followed. The inefficient banks can effectively promote resource utilization efficiency by better handling their labour and capital operating efficiency and enlarging bank investment function. In addition, we compare the data envelopment analysis results to the financial ratios and show that a consistent effect cannot be obtained. This is to say that we cannot derive which bank has a higher performance from financial ratio analysis only.

Details

International Journal of Service Industry Management, vol. 9 no. 5
Type: Research Article
ISSN: 0956-4233

Keywords

Article
Publication date: 1 July 2004

Chien‐Ta Ho and Dauw‐Song Zhu

Most previous studies concerning company performance evaluation focus merely on operational efficiency. Operational effectiveness, however, which might directly influence…

4357

Abstract

Most previous studies concerning company performance evaluation focus merely on operational efficiency. Operational effectiveness, however, which might directly influence the survival of a company, is usually ignored. As a result, this paper presents a study which uses an innovative two‐stage data envelopment analysis model that separates efficiency and effectiveness to evaluate the performance of 41 listed corporations of the banking industry in Taiwan. The empirical result of this paper is that a company with better efficiency does not always mean that it has better effectiveness. There is no apparent correlation between these two indicators.

Details

International Journal of Productivity and Performance Management, vol. 53 no. 5
Type: Research Article
ISSN: 1741-0401

Keywords

Abstract

Details

Rutgers Studies in Accounting Analytics: Audit Analytics in the Financial Industry
Type: Book
ISBN: 978-1-78743-086-0

Article
Publication date: 25 January 2021

Ying-Ji Chuang and Hsing-Chih Tsai

This paper aims to use a derivative of genetic programming to predict the bond strength of glass fiber-reinforced polymer (GFRP) bars in concrete under the effects of…

Abstract

Purpose

This paper aims to use a derivative of genetic programming to predict the bond strength of glass fiber-reinforced polymer (GFRP) bars in concrete under the effects of design guidelines. In developing bond strength prediction models, this paper prioritized simplicity and meaningfulness over extreme accuracy.

Design/methodology/approach

Assessing the bond strength of GFRP bars in concrete is a critical issue in designing and building reinforced concrete structures.

Findings

Ultimately, the equation of a linear form of a particular design guideline was suggested as the optimal prediction model. Improvements to the current design guidelines suggested by this model include setting a 1.31 magnification and considering the effects of the three significant parameters of bar diameter (db), minimum cover-to-bar diameter (C/db) and development length to bar diameter (l/db) under an acceptable root mean square error accuracy of around 2 MPa. Furthermore, the model suggests that the original influence parameter of concrete compressive strength (fc) may be removed from bond strength calculations.

Originality/value

The model suggests that the original influence parameter of concrete compressive strength (fc) may be removed from bond strength calculations.

Details

Engineering Computations, vol. 38 no. 5
Type: Research Article
ISSN: 0264-4401

Keywords

Article
Publication date: 9 April 2018

Yung-Lien Lai and Ruohui Zhao

The purpose of this paper is to add to the literature on Taiwanese policing in three regards: employing multiple measures of satisfaction with police services; including…

Abstract

Purpose

The purpose of this paper is to add to the literature on Taiwanese policing in three regards: employing multiple measures of satisfaction with police services; including analysis of the effects of differing neighborhood contexts; and examining both individual and district-level measures simultaneously to deepen our understanding of influences on citizen satisfaction with police services.

Design/methodology/approach

Data for the study were obtained from a random-stratified sampling telephone survey of 1,806 residents in metropolitan Taipei, which is located in the Northern part of Taiwan Island, during May of 2014. Given the fact that these residents were nested in 41 districts in metropolitan Taipei, hierarchical linear modeling was employed to examine the effects of both individual and district-level factors on satisfaction with police services simultaneously.

Findings

Results indicate that, among neighborhood context variables, mean levels of victimization, fear of crime, and perceived disorder erode citizen satisfaction with police. In contrast, collective efficacy produces a positive effect on the perception of police performance after controlling for demographics. With respect to those district-level variables, citizen/police ratio, the total crime rate/100,000 habitants, and the average of household income significantly impact public assessment of police services.

Originality/value

Only limited empirical research has examined neighborhood context effects on residents’ satisfaction with policing services, and virtually no such research has been carried out by examining individual and contextual-level factors at play simultaneously in Taiwan. This research fills this gap.

Details

Policing: An International Journal, vol. 41 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 21 April 2020

Sergio Teixeira, Pedro Mota Veiga, Ronnie Figueiredo, Cristina Fernandes, João J. Ferreira and Mário Raposo

Family firms have been the subject of various scientific studies. This interest derives not only from their unique characteristics in terms of their management but more…

Abstract

Purpose

Family firms have been the subject of various scientific studies. This interest derives not only from their unique characteristics in terms of their management but more specifically in terms of their succession in a dimension that does not impact on other companies in the same way. Hence, and as a complex field of research, this study seeks to map out and analyse the intellectual knowledge on research into family firms in Asian contexts.

Design/methodology/approach

As regards the statistical and analytical methods, the authors made recourse to the bibliometric, co-citation and cluster analysis techniques. In order to evaluate any potential patterns among the articles, the authors analysed the ways in which the articles are jointly cited. This furthermore applied hierarchical cluster analysis to the totality of the articles subject to co-citation analysis within the scope of grouping the interrelated articles into distinct sets. In order to graphically map the bibliographic co-citation analysis, the authors deployed the network and cluster determination theories.

Findings

The results enabled the identification and the classification of various theoretical perspectives on the domain of family firms into four main approaches: (1) family business behaviour; (2) family versus non-family CEOs; (3) business family performance; and (4) business family and people.

Originality/value

This study identifies, explores, analyses and summarises the main themes, contributing towards deepening the literature through the means of identifying the priority areas in relation to Asian family businesses able to guarantee international standards of excellence in comparison with their respective competitors.

Details

Journal of Family Business Management, vol. 10 no. 4
Type: Research Article
ISSN: 2043-6238

Keywords

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