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Article
Publication date: 14 September 2015

Hoda McClymont, Jeff Gow, Margee Hume and Chad Perry

The authors seek to better understand the critical incidents and factors that influence the switching behaviours of back pain sufferers who use mainstream and/or complementary and…

Abstract

Purpose

The authors seek to better understand the critical incidents and factors that influence the switching behaviours of back pain sufferers who use mainstream and/or complementary and alternative medicine (Edvardsson, 1998). That is, the purpose of this paper is to uncover how they switch between treatments and treatment providers; in particular, this research investigates two issues: the triggers of their switching and their switching paths, and how their emotions are involved in that switching. The contribution is the first empirical foundation for an understanding of these two issues in the context of back pain.

Design/methodology/approach

The qualitative technique of convergent interviewing was used. It involved conducting a series of long, initially rather unstructured interviews to converge on the important topic areas to the back pain sufferers and why they engage in their treatment behaviour.

Findings

This study investigated the triggers and categories of triggers that impact upon switching behaviours between bio-medical and CAT healthcare. Four main areas of findings were identified. First, although the literature identified four categories of triggers for switching, namely, situational, reactional, influential and personal characteristics, the findings of this research confirmed only two of these: reactional and situational triggers. The influential category of triggers was found to be more of a moderating factor between switching triggers and switching behaviours rather than a trigger factor on its own. Further, no evidence came to light that could confirm or disconfirm the roles of personal characteristics on switching behaviour and so this issue remains unresolved.

Research limitations/implications

The methodology used in this research was an exploratory one and so the findings must be used with caution. Further research, using a more quantitative methodology, is warranted to confirm the findings of this research. Also, this research focused on a subset of switching issues and so might not provide a holistic framework. Future investigations should therefore consider and clarify the role of emotion, time and voice in the switching model devised from this study.

Originality/value

This paper provides new evidence on the reasons for back pain sufferers consuming different treatment modes and the reasons for their switching and includes an exploratory investigation of the role of emotions in this decision making.

Details

Journal of Service Theory and Practice, vol. 25 no. 5
Type: Research Article
ISSN: 2055-6225

Keywords

Book part
Publication date: 15 April 2020

Heng Chen, Geoffrey Dunbar and Q. Rallye Shen

The authors consider how the mode of data collection (Internet vs. paper) alters individuals’ responses to different types of survey questions, including subjective, recall, and…

Abstract

The authors consider how the mode of data collection (Internet vs. paper) alters individuals’ responses to different types of survey questions, including subjective, recall, and factual questions. The authors isolate the measurement effect of the mode from the sample selection effect by exploiting predata in a convenience consumer panel. The authors propose using panelists’ reward point balance as exclusion restriction to correct for differing response probabilities by mode, because the reward point balance depends on the timing of the survey invitations and is a source of random variation in response incentive. The authors evaluate average and quantile measurement effects in a mixed-mode Web/paper survey and find statistically significant evidence of mode effects in subjective and recall questions.

Details

Essays in Honor of Cheng Hsiao
Type: Book
ISBN: 978-1-78973-958-9

Keywords

Article
Publication date: 15 September 2020

Michael A. Erskine, Stoney Brooks, Timothy H. Greer and Charles Apigian

The purpose of this paper is to inform researchers who are examining the adoption of autonomous vehicle technology and to provide marketing insights for developers and…

1057

Abstract

Purpose

The purpose of this paper is to inform researchers who are examining the adoption of autonomous vehicle technology and to provide marketing insights for developers and manufacturers of such vehicles and their ancillary technologies.

Design/methodology/approach

This study assesses consumer attitudes and behavioral intentions regarding autonomous vehicles (AV) by applying the consumer version of the unified theory of acceptance and use of technology (UTAUT2). We validate the model through a behavioral research study (n = 1,154).

Findings

The findings suggest that attitude toward AV is primarily formed through performance expectancy, effort expectancy, social influence and hedonic motivation. Furthermore, the level of autonomy has limited effects on attitude.

Originality/value

This is the first study to examine attitudes toward AV through the theoretical lens of UTAUT2. Additionally, this study provides insights into consumer perceptions and the corresponding effects on attitude by moderating the level of autonomy.

Details

Journal of Consumer Marketing, vol. 37 no. 7
Type: Research Article
ISSN: 0736-3761

Keywords

Book part
Publication date: 9 February 2023

Daryl Mahon

Thus far, I have introduced the reader to evidence based practice in a broad sense, and evidence based relationships across important variables. In this chapter, I further build…

Abstract

Thus far, I have introduced the reader to evidence based practice in a broad sense, and evidence based relationships across important variables. In this chapter, I further build on this by extending the need for evidence based responsiveness as applied to client factors. While the practitioner brings themselves and their bag of tools to the therapy encounter, the client brings not just their presenting problem, but their characteristic way of thinking about their problems and how they manage distress and change. Therefore, the supportive practitioner will be best served to understand how these client factors manifest for each individual that they work with. The purpose of this chapter then, is to discuss coping style, reactant level, stage of change, attachment style, and client preferences, within the context of the practitioner being responsive to these factors as they impact on therapy outcomes.

Details

Evidence Based Counselling & Psychotherapy for the 21st Century Practitioner
Type: Book
ISBN: 978-1-80455-733-4

Keywords

Article
Publication date: 24 January 2011

Catrin Morrissey and Bridget Ingamells

Dialectical behaviour therapy (DBT) (Linehan, 1993) is a comprehensive psychological treatment that was first developed for suicidal individuals with a diagnosis of borderline…

Abstract

Dialectical behaviour therapy (DBT) (Linehan, 1993) is a comprehensive psychological treatment that was first developed for suicidal individuals with a diagnosis of borderline personality disorder. The model has successfully been used to address violence and aggression in a forensic setting (Evershed et al, 2003). The National High Secure Learning Disability Service (NHSLDS) piloted an adapted DBT programme suitable for men with mild learning/intellectual disabilities in 2004, and the programme has been developed over a period of six years. This paper describes the rationale for development of the programme, how the programme has evolved, the major modifications to mainstream DBT that it incorporates, and the challenges that remain.

Details

Journal of Learning Disabilities and Offending Behaviour, vol. 2 no. 1
Type: Research Article
ISSN: 2042-0927

Keywords

Article
Publication date: 1 February 1998

Ka Yin Kwok and V.M. Rao Tummala

Reviews and evaluates different quality tools that are commonly available in manufacturing and service industries and integrates them into an effective quality control and…

3585

Abstract

Reviews and evaluates different quality tools that are commonly available in manufacturing and service industries and integrates them into an effective quality control and improvement system based on their characteristics and appropriateness when applying these tools. The study is based on the enhancement of the basic total control methodology (TCM) model which was originally developed and implemented by Motorola Semiconductors Hong Kong Ltd (MSHKL). During the implementation, several opportunities can be identified in terms of classification methods of quality tools, extent of quality tools covered, and interrelationships among the quality tools. Therefore, a study was carried out to enhance the basic model by integrating over 40 quality tools into a three‐tiered model in order to make it more comprehensive in terms of application from a practical point of view. Demonstrates the effectiveness achieved after the implementation of the TCM model.

Details

International Journal of Quality & Reliability Management, vol. 15 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 18 November 2013

Kaixing Huang, Jinxia Wang, Junfei Bai and Huanguang Qiu

The purpose of this paper is to examine the discharge volume of domestic solid waste in rural China and to explore the potential impact of various factors that contribute to it…

2310

Abstract

Purpose

The purpose of this paper is to examine the discharge volume of domestic solid waste in rural China and to explore the potential impact of various factors that contribute to it.

Design/methodology/approach

The data used in this study come from a large-scale field survey conducted in six Chinese provinces. Based on the collected survey data, econometric model on the determinants of domestic solid waste discharge was constructed and used for analysis.

Findings

Results from the study show that the per capita daily discharge of rural domestic solid waste was close to 1 kg in 2010, slightly less than the urban level of 1.2 kg. Results from descriptive statistical analysis and econometric estimation indicate that by implementing selected policy measures, the discharge of solid waste can be significantly reduced. In addition, the discharge of domestic solid waste is also closely related with local socio-economic development. In particular, the results show an obvious inverted U-shaped curve between discharge volume and income. The increase of off-farm labor opportunities would also reduce solid waste discharge in rural China.

Originality/value

This paper focuses on domestic solid waste discharge and its determinants in rural China, a research area very important but seldom reported.

Details

China Agricultural Economic Review, vol. 5 no. 4
Type: Research Article
ISSN: 1756-137X

Keywords

Article
Publication date: 1 January 2000

Kenneth Fox

The case for physical activity has been established through its impact on reduction in the risk of physical ill‐health such as coronary heart disease. However, there is increasing…

718

Abstract

The case for physical activity has been established through its impact on reduction in the risk of physical ill‐health such as coronary heart disease. However, there is increasing interest in its potential for a) treating and preventing mental illness and also b) the promotion of mental well‐being in the general public. The topic is now widely studied with over 30 published narrative or meta‐analytic reviews of research into the effect of exercise on constructs such as clinical or subclinical depression or anxiety, self‐esteem, affect and mood, resilience to stress, cognitive function or sleep. This paper provides a summary and appraisal of the evidence for the effect of exercise on mental health and addresses key issues that face the use of exercise as a medium for health promotion.

Details

Journal of Public Mental Health, vol. 2 no. 1
Type: Research Article
ISSN: 1746-5729

Article
Publication date: 16 July 2009

Stuart Cumella

Many parts of the world are developing specialist mental health services for people with a learning disability. Government policy in England appears to favour a move in the…

Abstract

Many parts of the world are developing specialist mental health services for people with a learning disability. Government policy in England appears to favour a move in the opposite direction. The general aims of mental health services for people with a learning disability are indeed similar to those of the rest of the population, but distinctive clinical skills are required to assess, treat and support effectively people with a learning disability who have mental health and/or behavioural problems. There is therefore a need for specialist services to meet the needs of this population, which should include acute admission facilities, outreach services in the community and long‐term support.

Details

Advances in Mental Health and Learning Disabilities, vol. 3 no. 2
Type: Research Article
ISSN: 1753-0180

Keywords

Article
Publication date: 1 May 1975

For several years Education & Training has spear‐headed a drive to secure legislation to outlaw the sale of bogus degrees. We have pressed for this for three major reasons, namely…

Abstract

For several years Education & Training has spear‐headed a drive to secure legislation to outlaw the sale of bogus degrees. We have pressed for this for three major reasons, namely:

Details

Education + Training, vol. 17 no. 5
Type: Research Article
ISSN: 0040-0912

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