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We develop a multilevel model of emotional processes grounded in social identity theory to explore the role of emotion in transformational leadership.

This work is conceptual in nature and develops theory surrounding emotion in organizations by integrating theories on transformational leadership, emotion management, and organizational identity.

Transformational leaders utilize interpersonal emotion management strategies to influence and respond to emotions arising from the self-evaluative processes of organizational members during times of organizational identity change.

The conceptual model detailed provides insight on the intersubjective emotional processes grounded in social identity that influence transformational leadership. Future research into transformational leadership behaviors will benefit from a multilevel perspective which includes both interpersonal emotion management and intrapersonal emotion generation related to social identity at both the within-person and between-person levels.

The proposed model expands on the role of emotions in transformational leadership by theoretically linking the specific transformational behaviors to discrete emotions displayed by followers. While previous empirical research has indicated the positive outcomes of transformational leadership and the role of emotion recognition, work has yet to be presented which explicates the role of discrete emotions in the transformational leadership process.

This chapter examines the similarities and differences between the concepts of transformational leadership as developed within North America and the Confucian idea of transformation. It argues that Confucian tradition encompasses the essential elements embedded in the concept of transformational leadership. The former differentiates from the latter in its deeper degree of transformation, emphasis on morality and culture, and its focus on transformation from the inside outwards. The two greatest educators in Chinese history, Confucius and Cai Yuanpei, are evaluated in terms of their transformational leadership qualities in the Western sense. By looking at Confucius and Cai Yuanpei as successful transformational leaders, the chapter identifies four important factors from Chinese cases that may contribute to the success of this type of leadership. Implications of this comparison are discussed as they may inform the knowledge, research and practices of transformational leadership.

This chapter proposes a sustainable trajectory for leadership and diversity, equity, and inclusion (DEI) organizational change in higher education. Leadership practices and strategies necessary to construct and implement change and cultivate diverse, equitable, and inclusive educational environments are deliberated, with particular emphasis on transformational leadership theories and practices. These types of organization development practices produce concrete transformation in institutions that have long-established, inert, and deeply entrenched cultures in which discriminatory or even racist practices have been deeply embedded and accepted over time. The complex dynamics of transformation in higher education, brought on, in part, by the rigidity of its organizational structure coupled with its history and foundation in racism and racist practices, makes achieving sustainable change difficult in higher education. Transformational change requires the creation of new mental models through meaning making and perspective sharing that allow individuals in higher education to think differently about how higher education institutions should operate given the rapid shifts in our society. Organizational change leaders must engage in deep, purposeful, and critical reflection and examination of the organization's culture to lay the groundwork for significant change. The chapter explores topics such as leading change through transformational leadership and the styles, practices, and capabilities associated with it, leadership development, strategic diversity leadership, and the Chief Diversity Officer (CDO) as change leader in higher education. The internal and external environmental trends demanding substantive change in higher education continue to intensify over time. The demand for pervasive transformation in higher education is resounding, and institutional leaders must be open to and even drive new and innovative approaches to shifting its very core – its DNA, its culture – to meet those demands.

A framework is offered that predicts when public organizations are susceptible to change. Many researchers interested in change focus on leadership. Such an approach overlooks structural factors that inhibit change and what leaders seeking to realize change can realistically hope to accomplish. The framework identifies organizational capacity, responsiveness, and constituencies as key structural factors that govern change feasibility. Capacity, responsiveness, and constituencies are knitted together in the framework to identify types of public organizations that are ready for change and those apt to resist change. Types of change are considered that range from strategic repositioning to transformation. Also discussed are guidelines for leaders seeking to strategically reposition or to transform a public organization. To realize a transformation requires a new kind of leader, called a Mutualist. The skills required by Mutualist leadership and Mutualist leaders are identified and compared to those identified in the transformational leadership literature. Research questions are formulated and a research program proposed to deal with research issues identified by the framework.

Utilizing creative campus partnerships, alliances, and mergers, libraries can move from a traditional support role to a more participatory role that actively engages a university’s academic mission. Libraries, as centralizing, politically neutral hubs for information, can serve as catalysts for collaborative planning that paves the way for creating innovative campus spaces and services in conjunction with other academic or general campus units. By forging alliances and merging services and resources with campus partners, such as Information Technology (IT) and the English and Communication departments, the library can address student need and initiate transformational changes—changes that are broader in scope than those within traditional library functions. The case study in this chapter provides an exploration of the merging of library services with a writing center, an effort which was enhanced by adding an oral communication support service. It provides examples of what can be accomplished through visionary leadership and teamwork in 21st-century academic libraries, focusing on how student need and library use prompted institutional change at a mid-sized regional comprehensive university. The authors highlight the essential structural and operational mergers and alliances involved in integrating existing and developing library and campus initiatives to create a unique integrated service point for research, writing, and oral communication in the heart of the university’s main library. The case study also identifies continued partnership and collaboration, and briefly outlines methods through which libraries might initiate similar transformational changes and mergers at their own institutions, serving as a model for similar alliances in other settings.

This chapter discusses the personal and organizational risk factors of collaboration and shows the necessity of creating organizational cultures that support collaborative action. Building collaborative capital is presented as a transformative process requiring a shift in individual and collective beliefs and assumptions and new patterns of action and supporting structures that encourage communicative competence and risk taking. Collaboration is viewed through a relational lens, incorporating hermeneutic concepts. A process is offered that begins a cultural change by strengthening communicative relationships among senior leaders. A city government and public utility in a major city in the United States provide examples of actions taken by senior leaders committed to the endeavor of creating cultures of collaboration.

The world of management and technology has become accustomed to the notion of “2.0” advancements and transformative innovations. Is the field of Change Management/Organizational Development itself in this story? Not enough! We re-examine the field’s foundational beliefs, practices, focus, research directions, and value add. We conclude that there is strong evidence from the front line and from an IBM Case Study that the field must “reboot” – to rethink our methods and frameworks; the role and skills of change leadership for the future; change practitioner capabilities for the future; the metrics needed to evaluate progress; and the knowledge exchange between Academe and practitioners.