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Article
Publication date: 1 December 2000

Michèle Paulin, Ronald J. Ferguson and Marielle Payaud

This paper has four purposes. First, it points out and explains why the Market‐type culture, is not the culture type most conducive to business performance. This Market‐type…

2478

Abstract

This paper has four purposes. First, it points out and explains why the Market‐type culture, is not the culture type most conducive to business performance. This Market‐type culture reflects mainly a Transactional approach to the market rather than a longer term Relational approach to clients. Second, a modification of the CVM is presented which forces the respondents to weigh the value their firm places on the client or customer compared with the other competing values in the model. This modified version can be used to describe organizational cultures which are more Relational or Transactional in nature. Third, an empirical study of commercial banking relationships in France indicated that business effectiveness was greater when both parties in the exchange (account manager and business client) perceived their respective organizations to be Relational‐type cultures. Conversely, the worst business performance was found when both organizations had Transactional‐type cultures. Fourth, the managerial implications of the paper are discussed in the context of commercial banking.

Details

International Journal of Bank Marketing, vol. 18 no. 7
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 29 March 2019

Junwei Zheng, Guangdong Wu, Hongtao Xie and Hongyang Li

The purpose of this paper is to examine the joint congruence effect of leadership styles and organizational culture on project members’ innovative behaviors in the construction…

5103

Abstract

Purpose

The purpose of this paper is to examine the joint congruence effect of leadership styles and organizational culture on project members’ innovative behaviors in the construction projects setting.

Design/methodology/approach

The proposed hypotheses are tested using polynomial regression with a sample of 217 project managers and employees of different construction projects in China, and plotted through response surface analysis.

Findings

The results of polynomial regressions support the congruence effect hypothesis, indicating that more innovative behaviors of the project members could be elicited by a high level of congruence between transformational or transactional leadership styles and organizational culture. Furthermore, asymmetrical incongruence effects are found wherein project members with lower levels of innovative behaviors when project organizational culture is stronger as compared with when two leadership styles are at higher levels. Specifically, the condition is found under the innovation dimension of organization culture, but higher level of innovative behavior conversely displays when the harmony culture is weaker than two leadership styles.

Research limitations/implications

The conceptual model and hypotheses are examined by analyzing cross-sectional and self-reported data collected in China. The findings could be further examined through multi-source or longitudinal, more systematic research.

Practical implications

The findings highlight the pivotal role played by the value congruence of leaders-organizations in motivating employees to be innovative in project organizations. This paper provides knowledge for project managers to help them understand whether and how project members’ innovative behaviors are better motivated by the fit or misfit between the styles of leadership and project organizational cultures. Besides, this study provides the approach or direction for the project leaders training.

Originality/value

This study is one of the first to examine the joint effects of leadership styles and organizational culture on innovative behavior based on the person-organization fit theory and from the perspective of value congruence.

Details

International Journal of Managing Projects in Business, vol. 12 no. 4
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 20 November 2007

Taran Patel

Many managers of Indo‐French alliances consider culture to be a failure, rather than a success factor because they address the national or corporate level for cross‐cultural…

2381

Abstract

Purpose

Many managers of Indo‐French alliances consider culture to be a failure, rather than a success factor because they address the national or corporate level for cross‐cultural comparisons. In contrast, this study proposes using the Douglasian Cultural Theory (CT) to address the transactional level of culture. In so doing, it aims to overcome some of the limitations of the national, corporate and transactional approaches and provide a systematic framework for discussing the viability of international alliances.

Design/methodology/approach

An analysis of 48 ethnographic interviews and field studies was conducted in 25 Indo‐French alliances.

Findings

Through an analysis of the ethnographic interviews and field studies conducted, the paper offers the following guidelines to managers for the design of viable alliances: the commonly‐cited interdependence of the hierarchical and competitive solidarities is not sufficient to ensure the viability of international alliances; the presence of a third solidarity seems essential; an analysis of failed alliances reveals that fatalism is not the third solidarity we are looking for; and an analysis of viable alliances shows that the egalitarian solidarity plays a role in ensuring the viability of international alliances by building a bridge between the hierarchical and competitive solidarity, thereby preventing gridlocks.

Research limitations/implications

Major methodological limitations of this study include over‐emphasis on ethnographic interviews for data and use of unsystematic criteria for identifying solidarities in Indo‐French alliances

Originality/value

Unlike the paper's predecessors, it recommends that cultural plurality, not cultural domination, leads to viable alliances. International managers often tend to impose their own thought styles on others, thereby neglecting the inherent wisdom of other thought styles. The paper stresses that cultural diversity without duality leads to viability.

Details

Management Decision, vol. 45 no. 10
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 10 August 2015

Taran Patel

The purpose of this paper is to compare three cultural approaches from anthropology and business literature: National Culture Approach (NCA), Corporate Culture Approach (CCA), and…

Abstract

Purpose

The purpose of this paper is to compare three cultural approaches from anthropology and business literature: National Culture Approach (NCA), Corporate Culture Approach (CCA), and Transactional Culture Approach (TCA). The author grounds these approaches in different epistemological standpoints and locate them at different positions on the unity-infinity continuum. The author outlines their strengths and weaknesses, and offer the Douglasian Cultural Framework (DCF) as a transactional tool for cultural sense-making.

Design/methodology/approach

Reviewing conventional NCA/CCA frameworks reveals that while their simplicity renders them attractive to users, their assumption of stable, internally homogenous and coherent cultures has its limitations. Conversely, reviewing anthropology-based TCA literature reveals that while TCA overcomes some limitations of NCA/CCA frameworks, it also has its weaknesses – it overemphasizes “self-interest” as the preferred form of rationality, and some TCA scholars render cultural comparisons impossible by supporting cultural infinity. Finally, examining DCF reveals that it overcomes some limitations of NCA/CCA frameworks, while simultaneously advancing TCA. Nevertheless, DCF too has limitations which are also exposed.

Findings

Most NCA/CCA scholars support the “unity” argument of culture, while some transactional scholars support the “infinity” argument. DCF finds a perfect balance between the two through “constrained relativism”. Also, since DCF focuses on human transactions, it is not limited in its applications to specific levels and scales. It can therefore be applied to scenarios spanning across levels and scales. Finally, it offers a compromise between the differentiation and fragmentation perspectives of corporate culture, and brings out the best of the interpretivist and post-modernistic traditions.

Research limitations/implications

The exposition of DCF opens up new avenues for research which have hitherto remained unexplored for want of appropriate frameworks, for instance the UN Peace Corps., NATO, Medecins Sans Frontiers, etc.

Originality/value

By focusing on human transactions, the paper allows for a much more dynamic conceptualization of culture as compared to static NCA/CCA frameworks.

Details

Journal of Organizational Change Management, vol. 28 no. 5
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 20 December 2017

Wenjing Li, Tahseen Ahmed Bhutto, Ali Reza Nasiri, Hamid Ali Shaikh and Fayaz Ali Samo

The purpose of this paper is to approach the issue of how organizational innovation can be accelerated with the support of leadership structures and the organizational climate…

4243

Abstract

Purpose

The purpose of this paper is to approach the issue of how organizational innovation can be accelerated with the support of leadership structures and the organizational climate, specifically taking into account the top innovative universities of the world, which has not been found in previous empirical studies.

Design/methodology/approach

A survey, based on a deductive approach, is adopted since the questionnaire for organizational innovation is designed for organizations in order to measure organizational innovation, widely used by experienced employees from senior managers to all kind of employees (Caird et al., 2013) facilitating the European Commission work, whereas for transformational leadership, a Multifactor Leadership Questionnaire (Bass and Avolio, 1994) is utilized. A complete online questionnaire was developed for collecting data, and the PLS-SEM statistical technique is used for analysis and results.

Findings

Top innovative universities of the world mostly have a transformational leadership style directly triggering organizational innovation which is consistent with the previous studies, while transactional leadership is having a positive relationship with organizational culture and innovation, but the results were statistically insignificant.

Research limitations/implications

Based on this research and other previous studies, it is suggested that universities across the world ought to imply transformational leadership traits and style which have fostered organizational innovation in the top-ranked innovative universities in developed nations, whereas more factors needed to be studied so that comprehensive guidelines should be provided to universities and research institutes where innovation is stagnant and passive.

Practical implications

The finding has practical implications, suggesting that universities and research institutes should draft and implement guidelines where leaders with certain traits and norms can play a role to nourish an environment where stakeholders think outside the box, with learning and knowledge creation, and proactive contribution beyond responsibilities, obligations, and compulsion.

Social implications

This study has suggested that less innovative universities should draft and design leadership and cultural enriching plans so that society, organizations, and commercial firms could foster innovation, ultimately benefiting general public and society.

Originality/value

Very few of the scholars have investigated from the perspective of innovative universities, where knowledge is created and flows into organizations, either governmental or private, and society in general. As a result, this study aims to investigate how leadership has impacted the culture of knowledge creation and innovativeness in the top 100 innovative universities. So, this is among rare studies where universities are suggested to adopt innovation supporting culture and leadership.

Details

International Journal of Public Leadership, vol. 14 no. 1
Type: Research Article
ISSN: 2056-4929

Keywords

Article
Publication date: 27 February 2009

Karen Miller

The purpose of this paper is to argue that managerialism, as applied to the public sector, contributes to a gendered organisational culture that disadvantages female career…

1257

Abstract

Purpose

The purpose of this paper is to argue that managerialism, as applied to the public sector, contributes to a gendered organisational culture that disadvantages female career progression.

Design/methodology/approach

The research was qualitative in approach and involved face‐to‐face interviews with male and female, clinical and non‐clinical managers (n=31) in Scotland's health service.

Findings

The main finding is that public sector managerialism, and consequent transactional and stereotypical masculine styles of management, inhibits female career progression.

Practical implications

Managerialism as currently applied in the public sector creates certain inefficiencies by limiting the potential of women, which has implications for female career progression in the public sector, succession management and the sustainability of services.

Originality/value

The paper adds to a growing body of evidence that stereotypical masculine styles of management create an organisational culture that affects female career progression. Furthermore, the paper will be of value in understanding the factors that impact on female career progression within the public sector, which is of importance given that the majority of public sector employees in the UK, particularly in the health sector, are female.

Details

International Journal of Public Sector Management, vol. 22 no. 2
Type: Research Article
ISSN: 0951-3558

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Article
Publication date: 1 February 1992

Roger Harrison and Juliann Spoth

The idea that a person′s satisfactions are dependent upon andcaused by something or someone outside oneself are discussed. Looks atvarious levels of organizational consciousness…

Abstract

The idea that a person′s satisfactions are dependent upon and caused by something or someone outside oneself are discussed. Looks at various levels of organizational consciousness and lists and describes them. Stress among change managers in organizations is shown to be a complex aspect of proposed changes. Posits the theory that much can be done in improving performance short of cultural changes but that these should be undertaken first. Closes with a sample of items in an appendix from the Organization Culture Scan, which shows the various themes and types involved in the organizational change atmosphere.

Details

Industrial and Commercial Training, vol. 24 no. 2
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 1 October 2006

Gloria Moss and Lyn Daunton

This research aims to fill a gap in the literature concerning the extent to which recruitment interviewers may substitute leadership capability sets (CSs) differing from those in…

1868

Abstract

Purpose

This research aims to fill a gap in the literature concerning the extent to which recruitment interviewers may substitute leadership capability sets (CSs) differing from those in the job specification (JS).

Design/methodology/approach

Semi‐structured interviews were conducted with senior personnel involved in senior staff selection in a higher education (HE) institution.

Findings

The interviews reveal that the majority of respondents select candidates against transactional capability sets (TcCSs), ignoring the largely transformational capability sets (TfCSs) laid down in the JS.

Research limitations/implications

The research is anchored in a single organisation and in a single sector, HE. It would be useful to extend the research to another institution in the public sector within both the public and the private sectors. It would furthermore be useful to identify the practical measures needed to overcome the problems identified here.

Practical implications

Organisations pursuing diversity initiatives or attempting to influence the culture of an organisation and its leadership style need to be aware of the extent, hitherto unrevealed, to which the leadership CSs laid down in the official selection criteria can be disregarded in favour of CSs substituted, consciously or unconsciously, by recruiters. If the practice identified here is representative across the HE sector, then a failure to follow the leadership CSs contained in a JS can serve as a barrier to the appointment of women who may favour the deployment of TfCSs. It may also serve as a barrier to the introduction of transformational leadership and cultures.

Originality/value

The paper provides useful information on CSs laid down in the official selection criteria and whether they can be disregarded in favour of CSs substituted, consciously or unconsciously, by recruiters.

Details

Career Development International, vol. 11 no. 6
Type: Research Article
ISSN: 1362-0436

Keywords

Book part
Publication date: 1 June 2007

Mindy L. Gewirtz and Mindy Fried

The past few decades has seen the proliferation of “family-friendly” policies incorporated into the workplace to promote the recruitment and retention of women for whom time to…

Abstract

The past few decades has seen the proliferation of “family-friendly” policies incorporated into the workplace to promote the recruitment and retention of women for whom time to take care of families and elders has been primary. Despite the increase of women in high-level professions, many organizations have cultures that still do not support work-life integration. We propose a paradigmatic shift from family-friendly policy development and solutions focused on compliance transactions – to what we call “strategic organizational development and transformational change.” We take the argument one step further and suggest three powerful organization intervention strategies to build the culture's capacity to accomplish the business strategy, while weaving work-life integration into the DNA of the 24/7 culture.

Details

Workplace Temporalities
Type: Book
ISBN: 978-0-7623-1268-9

Article
Publication date: 13 September 2022

Kareem A. Rashwan and Meril Ghaly

This study aims to investigate the effects of different leadership styles, transformational, transactional and authentic leadership, on travel agents’ innovational behavior, with…

1362

Abstract

Purpose

This study aims to investigate the effects of different leadership styles, transformational, transactional and authentic leadership, on travel agents’ innovational behavior, with organizational culture as a mediator.

Design/methodology/approach

The study aim was achieved by using an integrative model using LISREL 8.80. Quantitative research was used using a questionnaire. A convenient sampling technique was used to select the sample. A total of 500 questionnaires were distributed to travel agents, out of which 415 were returned, and 376 usable ones were statistically handled (75.2% response rate).

Findings

Transformational leadership has a significant impact on organizational culture (ß = 0.34) and innovational behavior (ß = 0.46). Authentic leadership has a significant impact on both organizational culture (ß = 0.38) and innovational behavior (ß = 0.52). Transactional leadership significantly impacts organizational culture (ß = 0.38); however, it has no significant impact on innovational behavior (ß = 0.31). The positive influence of leadership styles on innovative behavior is mediated by innovative organizational culture (ß = 0.92).

Research limitations/implications

Further research should explore the relationship between other leadership styles and innovation. Additionally, investigates the relationship between organizational culture factors and innovation. This study targeted category “A” travel agencies. Therefore, to generalize the study findings, the study should be replicated with other categories of travel agencies.

Practical implications

Travel agencies organizations should invest in managers who adopt authentic and transformational leadership, whereas transactional leaders are urged to be open to new ideas, invest in the knowledge and skills of their employees, encourage friendly communication with their employees and ensure that there are reasonable punishment and reward systems within the organization.

Originality/value

This study presents new insights into tourism field by integrating the study variables (organizational culture, innovative behavior and leadership style), into one framework, particularly in developing countries’ contexts.

Details

Consumer Behavior in Tourism and Hospitality, vol. 17 no. 4
Type: Research Article
ISSN: 2752-6666

Keywords

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