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Article
Publication date: 1 December 2006

Philip Gendall, Janet Hoek, Tracy Pope and Karen Young

The purpose of this paper is to report the results of two experiments designed to examine the effect on consumers of the way in which price discount messages are expressed, or…

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Abstract

Purpose

The purpose of this paper is to report the results of two experiments designed to examine the effect on consumers of the way in which price discount messages are expressed, or “framed”.

Design/methodology/approach

Both studies involved stated‐preference choice modelling experiments. The aim of the first experiment was to test the hypothesis that a price reduction framed in dollar terms is more effective for high‐priced items, whereas a price reduction framed as a percent discount is more effective for lower‐priced items. The aim of the second experiment was to determine which of four alternative ways of expressing the same 33 per cent price discount – cents off, percent discount, or one of two volume discounts – is most effective.

Findings

For two “low‐priced” items, potato chips and cola drinks, the framing of a price discount had little or no effect. However, for two ”high‐priced” items, stereos and computers, framing a discount in dollar terms was significantly more effective than expressing it as a percent off discount. For three fast moving consumer goods the most effective framing of the same price discount depended on whether the product concerned was amenable to stockpiling. For tinned spaghetti, which is relatively cheap and easy to store, volume discounting was more attractive than a monetary discount, whereas for bottled water and semi‐soft butter, which are more expensive and bulkier, the opposite was true.

Originality/value

For high‐priced products, it is better to express price discounts as dollars or cents off than as a percentage off; the opposite may be true for low‐priced products, but this is much less certain. However, if using a volume promotion, “buy x get one free” is likely to be more effective than “y for the price of x”.

Details

Journal of Product & Brand Management, vol. 15 no. 7
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 12 August 2021

Nitish Singh, Mamoun Benmamoun, Elizabeth Meyr and Ramazan Hamza Arikan

There has been a growing call regarding broad criteria for assessing qualitative methods' reliability and validity in international marketing (IM) research. In response, this…

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Abstract

Purpose

There has been a growing call regarding broad criteria for assessing qualitative methods' reliability and validity in international marketing (IM) research. In response, this study synthesizes the past literature to present an overarching, yet adaptable, trustworthiness verification framework for assessing the rigor of various qualitative methods used in IM.

Design/methodology/approach

The paper draws on qualitative research from various disciplines. It uses content analysis to examine how trustworthiness is conceptualized in qualitative studies in International Marketing Review (IMR) from 2005 to 2019.

Findings

The analysis reveals that strategies to ensure rigor and trustworthiness of qualitative research in IMR are partially applied. There remain gaps in implementing quality criteria across the trustworthiness dimensions of credibility, transferability, dependability, conformability and ethics.

Research limitations/implications

This paper highlights the importance of incorporating strategies for assessing the quality of qualitative research in IM research. Since the analysis only focused on IMR, future research should explore and test the framework in other IM and business journals to reach a broader consensus in assessing qualitative studies' rigor.

Originality/value

IM researchers have yet to develop a consensus regarding broad criteria for assessing qualitative methods' reliability and validity. This paper is an attempt to fill this gap.

Details

International Marketing Review, vol. 38 no. 6
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 15 November 2021

Lilith Arevshatian Whiley and Gina Grandy

The authors explore how service workers negotiate emotional laboring with “dirty” emotions while trying to meet the demands of neoliberal healthcare. In doing so, the authors…

Abstract

Purpose

The authors explore how service workers negotiate emotional laboring with “dirty” emotions while trying to meet the demands of neoliberal healthcare. In doing so, the authors theorize emotional labor in the context of healthcare as a type of embodied and emotional “dirty” work.

Design/methodology/approach

The authors apply interpretative phenomenological analysis (IPA) to their data collected from National Health Service (NHS) workers in the United Kingdom (UK).

Findings

The authors’ data show that healthcare service workers absorb, contain and quarantine emotional “dirt”, thereby protecting their organization at a cost to their own well-being. Workers also perform embodied practices to try to absolve themselves of their “dirty” labor.

Originality/value

The authors extend research on emotional “dirty” work and theorize that emotional labor can also be conceptualized as “dirty” work. Further, the authors show that emotionally laboring with “dirty” emotions is an embodied phenomenon, which involves workers absorbing and containing patients' emotional “dirt” to protect the institution (at the expense of their well-being).

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 8 March 2023

Elizabeth M. Pope and Stephanie Anne Shelton

Qualitative research is well-established and widely adopted across a range of disciplines; however, there is little discussion of the teaching of qualitative research methods…

Abstract

Purpose

Qualitative research is well-established and widely adopted across a range of disciplines; however, there is little discussion of the teaching of qualitative research methods. What engagements there are primarily focus on methods rather than core concepts that inform ethical and effective use of those approaches. “Subjectivity” and “reflexivity” are pervasive concepts taken up in numerous textbooks, handbooks, and journal guidelines. But, despite being an expected and critical aspect of qualitative methodologies, few scholars consider how researchers might learn to engage with these necessary aspects effectively.

Design/methodology/approach

This is a conceptual paper written from the authors' experiences teaching qualitative research to graduate students at the master's and doctoral levels.

Findings

This conceptual paper offers an andragogical discussion of how novice and student researchers might learn to consider the concepts of reflexivity and subjectivity. Additionally, it considers how the deep and critical reflection inherent in both subjectivity and reflexivity are valuable aspects in extending discussions and applications of qualitative research in various disciplines.

Originality/value

This paper offers a fresh and unique consideration of teaching novice researchers how to practice reflexivity and examine their subjectivities using the work of Alan Peshkin as a model.

Details

Qualitative Research Journal, vol. 23 no. 4
Type: Research Article
ISSN: 1443-9883

Keywords

Article
Publication date: 1 February 1981

Keith Maunders

The primary objective of this article is to assist organisational management to evaluate policies on disclosure of information to trade unions. Such policies form part of the…

Abstract

The primary objective of this article is to assist organisational management to evaluate policies on disclosure of information to trade unions. Such policies form part of the industrial relations system of an organisation, which embraces all aspects of personnel and labour management. I shall be drawing particular attention below to the need to consider the dynamic and interactive effects of information on the components of this system. Before looking directly at issues relating specifically to trade union negotiators, therefore, I want briefly to consider some aspects of communication of information to employees in general since there is clearly a potential interaction with the information supply to union negotiators.

Details

Managerial Finance, vol. 7 no. 2
Type: Research Article
ISSN: 0307-4358

Open Access
Article
Publication date: 31 March 2022

Kun Tracy Wang, Guqiang Luo and Li Yu

The purpose of this study is to examine whether and how analysts’ foreign ancestral origins would have an effect on analysts’ earning forecasts in particular and ultimately on…

Abstract

Purpose

The purpose of this study is to examine whether and how analysts’ foreign ancestral origins would have an effect on analysts’ earning forecasts in particular and ultimately on firms’ information environment in general.

Design/methodology/approach

By inferring analysts’ ancestral countries based on their surnames, this study empirically examines whether analysts’ ancestral countries affect their earnings forecast errors.

Findings

Using novel data on analysts’ foreign ancestral origins from more than 110 countries, this study finds that relative to analysts with common American surnames, analysts with common foreign surnames tend to have higher earnings forecast errors. The positive relation between analyst foreign surnames and earnings forecast errors is more likely to be observed for African-American analysts and analysts whose ancestry countries are geographically apart from the USA. In contrast, this study finds that when analysts’ foreign countries of ancestry are aligned with that of the CEOs, analysts exhibit lower earnings forecast errors relative to analysts with common American surnames. More importantly, the results show that firms followed by more analysts with foreign surnames tend to exhibit higher earnings forecast errors.

Originality/value

Taken together, findings of this study are consistent with the conjecture that geographical, social and ethnical proximity between managers and analysts affect firms’ information environment. Therefore, this study contributes to the determinants of analysts’ earnings forecast errors and adds to the literature on firms’ information environment.

Details

China Accounting and Finance Review, vol. 24 no. 1
Type: Research Article
ISSN: 1029-807X

Keywords

Article
Publication date: 4 December 2018

Michele Heath and Tracy H. Porter

The purpose of this paper is to gain understanding into the human factors which might impede the change process. Change is inevitable in contemporary organizations and…

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Abstract

Purpose

The purpose of this paper is to gain understanding into the human factors which might impede the change process. Change is inevitable in contemporary organizations and particularly within the healthcare field with respect to information technology (IT). Regardless of the amount of literature surrounding change management process organizational leaders will often ignore the human factors associated with the introduction of new IT.

Design/methodology/approach

This study sought to examine physician resistance surrounding the Electronic health record (EHR) change process through the lens of each of these three aspects of the Bovey and Hede (2001a) model through semi-structured interviews with physicians. Semi-structured interviews were conducted with physicians from hospitals within the Midwest.

Findings

The findings suggest that physicians have been impacted by the EHR change management system within their hospitals. Though each of the participants experienced different issues; it was clear from the data the change to an EHR system was disruptive to their day-to-day routines and caused various challenges. EHR change management research demonstrates physicians are resisting the change despite recognizing its potential benefits.

Originality/value

This paper contributes to the change management literature by examining how physician resistance can have a negative impact on healthcare organizations during a precipitous technology change. The study also provides a unique understanding of how technology resistance can disrupt an organizational change process.

Details

American Journal of Business, vol. 34 no. 1
Type: Research Article
ISSN: 1935-5181

Keywords

Article
Publication date: 1 December 1925

Mr. Neville Chamberlain, Minister of Health, speaking at a luncheon given by the Provision Trade Section of the London Chamber of Commerce, on November 24th, said that anyone who…

Abstract

Mr. Neville Chamberlain, Minister of Health, speaking at a luncheon given by the Provision Trade Section of the London Chamber of Commerce, on November 24th, said that anyone who occupied his office must in doing his duty take whatever steps might seem to be necessary in order to preserve and to maintain the public health. It might be that in the execution of those measures it was necessary to inflict some inconvenience, and even some hardship, upon individual members of the community, but he had always found that those who were so affected, if they could be convinced that the action taken was necessary in the interest of the community, were willing to accept those hardships and to make the sacrifices necessary without complaint. On the other hand, it was his duty to recognize public spirit of that kind, and to do all that was in his power to minimize the hardship, to remove inequalities, and to take away as far as possible the objections that might be made to him by those concerned. As one who was a trader for a good many more years than he had been a politician, he looked upon any measures which might be likely to interfere with trade with a particular desire to make them as easy as possible, because the very last thing they wanted to do today was to reduce employment or to make trade and industry more difficult. The question of the harmfulness of preservatives in food had received a great deal of attention both in this country and in other countries for a good many years, but up to the present this country bad not gone so far in the matter as others. When it was decided to set up a new committee to investigate the question afresh in this country, great care was exercised to constitute the committee of men who were competent by reason of their training and their experience to pronounce authoritatively upon the matters submitted to them. The committee divided preservatives into three groups, arranged in order of harmfulness to health. In the first group they placed formaldehyde and hydrofluoric acid: in the second, boric and salicylic acid: and in the third, benzoic acid and sulphur dioxide. They came to the conclusion that the preservatives in the first two groups should be prohibited altogether, and those in the third group should be permitted only to a limited extent. As a result of discussions that had taken place between the London Chamber of Commerce and the officers of his department, a very large number of concessions were made, but the department felt that in considering the objections they must not lose sight of the main principles which underlaid the committee's report, and in particular they did not see their way to remove the prohibition of boron compounds, which really formed the crux of the difficulties. These compounds were poisonous; they did not add anything to the nourishment of the human body, but they were very readily soluble and were conveyed by the blood stream to every part of the body. Moreover, they were cumulative in effect. They certainly should not lose sight of the fact that during the last forty years, in which the use of boric acid bad been gradually increasing, there had been a very considerable increase in the prevalence of certain digestive disorders. In certain countries the use of these preservatives was absolutely prohibited, and it seemed to him that as Minister of Health he could not go on defending a system which was clearly open to the accusation that it was injuring the health of the people, even if it could not be clearly proved that it could be done without. Another point was that by the use of preservatives it was possible to mask the signs of putrefaction. Time was being allowed traders, importers and manufacturers to make the adjustments in their business and equipment that were necessary on account of the new regulations, and he felt confident that he would have their co‐operation in carrying them to a successful conclusion.

Details

British Food Journal, vol. 27 no. 12
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 18 March 2019

Peter Thomas Garwood and Alexander Hassett

The last two decades have seen an increase in service user involvement (SUI) in the training of Mental Health Professionals (MHP). There is developing empirical support for SUI in…

Abstract

Purpose

The last two decades have seen an increase in service user involvement (SUI) in the training of Mental Health Professionals (MHP). There is developing empirical support for SUI in MHP training, however, there is no published research into SUI in the training of Cognitive Behavioural Therapists. The purpose of this paper is to explore cognitive behavioural therapy (CBT) trainees’ experience of SUI in their training. The study focuses on how an individual service user (SU) led training session is experienced and how this differs to routine CBT training.

Design/methodology/approach

Semi-structured interviews were conducted with six participants. Transcripts of the interviews were analysed using interpretative phenomenological analysis.

Findings

Data revealed three superordinate themes: first, predisposing influences on learning; second, factors associated with emotional processing of experience; and third, impact upon learning outcomes. The results suggest that participants’ appraisal of their learning from SUI maybe influenced by how they accommodate the emotional impact of the experience.

Originality/value

The paper makes recommendations for educators on courses involving service users (SUs), acknowledges the study’s methodological limitations and suggests areas for future research.

Details

The Journal of Mental Health Training, Education and Practice, vol. 14 no. 3
Type: Research Article
ISSN: 1755-6228

Keywords

Article
Publication date: 1 September 1988

Thomas O. Nitsch

In previous efforts I have dated the birth of (modern) Social Catholicism (alias: Roman‐Catholic Social Economycs) with the publication of the closely associated works of Charles…

Abstract

In previous efforts I have dated the birth of (modern) Social Catholicism (alias: Roman‐Catholic Social Economycs) with the publication of the closely associated works of Charles de Coux (1832) and Alban de Villeneuve‐Bargemont (1834/37). If indeed (and without going all the way back to Jesus of Nazareth, via Thomas Aquinas, Jerome and Ambrose et al.) that be the case, and the implication of the present assignment be correct, then we should have to date the “birth of solidarism” in the Social‐Catholic vein identically. Undaunted by Gide's virtual declaration that “they were all solidarists then”, this is what we set out to show, viz. that our Solidarism did have its birth therewith.

Details

International Journal of Social Economics, vol. 15 no. 9
Type: Research Article
ISSN: 0306-8293

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