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1 – 10 of over 8000Amna Anjum and Xu Ming
Across the globe, every organization is striving to enhance the productivity and growth rate, but the prosperity and success of an organization is determined by the type of work…
Abstract
Purpose
Across the globe, every organization is striving to enhance the productivity and growth rate, but the prosperity and success of an organization is determined by the type of work environment in which it operates. To address this apprehension, this paper aims to determine the effect of toxic workplace environment on job stress that can badly affect the job productivity of an employee.
Design/methodology/approach
As an independent variable, toxic workplace environment was used as a complete spectrum consisting multiple dimensions named as workplace ostracism, workplace incivility, workplace harassment and workplace bullying. Job stress was used as a mediating variable between the spectrum of toxic workplace environment and job productivity. In this regard, self-administered close-ended questionnaire was used to collect the data from 267 employees of the health sector (HS) of Lahore region in Pakistan. For analysis purpose, we used confirmatory factor analysis to ensure the convergent and discriminant validity of the factors. AMOS 22 was used to check the direct and indirect effect of selected variables. Hayes mediation approach was used to check the mediating role of job stress between four dimensions of toxic workplace environment and job productivity.
Findings
The output demonstrated that the dimensions of toxic workplace environment have a negative significant relationship with job productivity, while job stress was proved as a statistical significant mediator between dimensions of toxic workplace environment and job productivity. Finally, we conclude that organizations need to combat/cleanse the roots of toxic workplace environment to ensure their prosperity and success.
Originality/value
This study aims to determine the effect of toxic workplace environment on job stress that can badly affect the job productivity of an employee. An empirical study in the context of the HS of Pakistan. This study, which is based on HS, has never been reported before in literature.
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Wike Pertiwi, Sri Murni Setyawati and Ade Irma Anggraeni
The purpose of this paper is to examine the relationship between toxic workplace environments, negative workplace gossip and knowledge hiding, by exploring workplace spirituality…
Abstract
Purpose
The purpose of this paper is to examine the relationship between toxic workplace environments, negative workplace gossip and knowledge hiding, by exploring workplace spirituality as a moderating variable in this relationship.
Design/methodology/approach
This study focusses on private university lecturer in West Java, Indonesia. Data collection was carried out by distributing questionnaires to respondents offline and online via Google Forms. Data analysis was done by structural equation modeling (SEM).
Findings
The findings reveal that a toxic workplace environment and negative workplace gossip are positively related to knowledge hiding. In addition, it was found that workplace spirituality moderates the relationship between a toxic workplace environment and negative workplace gossip with knowledge hiding.
Research limitations/implications
This study extends the research model and research context of knowledge hiding in private universities. This research contributes to the social exchange theory literature by proving empirical support to confirm that there is a social exchange in interpersonal relations between academics.
Practical implications
This study extends the research model and research context of knowledge hiding in private universities, linking it to the conservation of resources theory. This research contributes to the social exchange theory literature by proving empirical support to confirm that there is a social exchange in interpersonal relations between lecturers.
Social implications
Leaders need to instill spirituality in lecturer so that they feel comfortable when working, and it indirectly reduces the effects of negative behavior such as negative gossip and a toxic environment that makes them willing to share knowledge.
Originality/value
To the authors’ understanding, this is the first study to examine workplace spirituality as a variable moderating the relationship between toxic workplace environment and negative workplace gossip with knowledge hiding in the college context.
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Toxic real estate has been used as a negative phrase to describe non‐performing assets on a firm's balance sheet. Today there is another form of “TOXIC” real estate that needs…
Abstract
Purpose
Toxic real estate has been used as a negative phrase to describe non‐performing assets on a firm's balance sheet. Today there is another form of “TOXIC” real estate that needs management's attention, i.e. physical workplaces that are harmful to employees on a day‐in and day‐out basis. Particularly when productivity of workforce is now central to business competitiveness, it is timely to explore the interface between physical and social environments as many of the social/psychological impacts on employees have not been recognized or calibrated. The purpose of this paper is to investigate the links between physical workplace and social behaviour.
Design/methodology/approach
In this conceptual paper, current literature relating to corporate real estate and environmental psychology are reviewed to investigate the links between physical workplace and social behaviour. The findings are synthesised to present a framework for understanding the cause of toxicity in the workplace and a self‐auditing preventive strategy.
Findings
This article argued that there is a link between physical workplace and the social behaviour of employees. Arising from toxic workplaces, two dysfunctional social behaviours are highlighted, i.e. bullying and destructive leadership. The paper then presents a logical plan to monitor and remediate these “TOXIC” conditions in the physical environment.
Originality/value
This paper is original in its angle to which social behaviour is juxtaposed against physical environment. In particular, by examining the negative interface, it informs managers of the risks to avoid and therefore identifies the baseline for which the physical workplace must be managed. It also makes a practical contribution by its development of a self‐auditing framework to avoid toxic workplaces.
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Steven R. Watt, Mitch Javidi and Anthony H. Normore
In an article entitled “Identifying and combating organizational leadership toxicity,” authors Watt, Javidi, and Normore (Watt, Javidi, & Normore, 2015) identified and outlined…
Abstract
In an article entitled “Identifying and combating organizational leadership toxicity,” authors Watt, Javidi, and Normore (Watt, Javidi, & Normore, 2015) identified and outlined techniques for combating leadership toxicity in Law Enforcement. This chapter extends this work by linking Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) to toxic leadership. Crisis happens. Volatility, uncertainty, complexity, and ambiguity (VUCA), (a term) coined at the Army War College in the early 1990s (Mack, O., Kare, A., Kramer, A., & Burgartz, T. (2015), Managing VUCA world. New York, NY. Retrieved from http://www.lawenforcementtoday.com/2015/12/02/capturing-the-moment-counter-vuca-leadership-for-21st-century-policing/#sthash.IKYJInr4.dpuf), is a sobering new reality for leaders and the organizations they serve. In simple terms, VUCA is chaos. It falls on leaders to understand it, prepare for it, and minimize the disruptive and destabilizing effects of it.
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Steven H. Appelbaum and David Roy‐Girard
The purpose of this article is to define toxins such as toxic leader, toxic manager, toxic culture, and toxic organization and explore how they affect the organization's…
Abstract
Purpose
The purpose of this article is to define toxins such as toxic leader, toxic manager, toxic culture, and toxic organization and explore how they affect the organization's performance and its employees.
Design/methodology/approach
This article is basically twofold. It is a literature review utilizing a selective bibliography providing advice on information sources and it is comprehensive in that the objective is to cover the mainstream and unique contributors of toxicity. It is also a general review providing an overview of this contemporary issue facing organizations with descriptions of what the problem is and how to address it.
Findings
Organizations as well as their employees suffer from the affects of toxins that are present within the organization. They also suffer from psychological effects, such as; impaired judgment, irritability, anxiety, anger, an inability to concentrate and memory loss. On the other hand, it has also been found that companies in North America alone lose an excess of $200 billion each year due to employee deviance. Employee deviance has also been found to be the cause of approximately 30 percent of all business failures.
Practical implications
There are possible solutions to reduce, and sometimes even eliminate, toxicity in an organization. Possible solutions, such as recognition, and the use of toxin handlers to eliminate, reduce, or avoid the infiltration and spreading of these toxins is very important to organizations that suffer from or would like to prevent toxicity in the workplace.
Originality/value
The article is unique and highly practical for all individuals who are in management and for those who are called on to assume leadership roles mandated to deal with deviance, organizational citizen behavior and toxicity in the organization.
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Sarah Mei Yi Chua and Duncan William Murray
The purpose of this paper is to study gender-based differences in information-processing impact on message perception, leading to women viewing the behavior of potentially toxic…
Abstract
Purpose
The purpose of this paper is to study gender-based differences in information-processing impact on message perception, leading to women viewing the behavior of potentially toxic leaders more negatively than they are viewed by men.
Design/methodology/approach
In total, 381 participants completed a series of measures of cue recognition items, collusion and conformity pertaining to a hypothetical toxic leadership scenario.
Findings
Results indicated that women perceived the toxic leader more negatively than men, elaborating more on negative message connotations, while men emphasized positives. Likewise, men recorded higher scores on their tendency to collude with the toxic leader compared to women. Evidence was also found that participants were more attuned to negative messages and behavior from a leader of the same gender.
Research limitations/implications
The Anglo-Celtic dominance of the sample is identified as a potential limitation. Further research exploring how not only gender, but age and cultural differences impact on how leaders are perceived is also proposed.
Practical implications
From a management standpoint understanding that men and women process information differently has worth in assisting in organizations more effectively structuring their intra-organizational communications. Gender-specific communications may help to offset perceptions of negativity toward leaders.
Originality/value
This study is the first to consider how gender-based information-processing differences may influence whether a leader is perceived as toxic by male and female followers. It also suggests that gender interaction effects may be critical when considering how leaders, particularly toxic leaders, are viewed by employees.
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This chapter explores the timeline of Lieutenant Colonel Myer’s year in military command and how the culture was significantly impacted by her reign of terror and toxic leadership…
Abstract
This chapter explores the timeline of Lieutenant Colonel Myer’s year in military command and how the culture was significantly impacted by her reign of terror and toxic leadership (Reed, 2004). A once jovial and productive organization, quickly after Myer’s assumed command the military squadron took on an appearance of disenchantment and mistrust of authority. Eventually, due to Myer’s toxic leadership practices, organizational cohesiveness and performance eroded, and new employee groups formed in an effort to feel less vulnerable and attempt to find solidarity in numbers and neutralize Myer’s destructive leadership (Konopaske, Ivancevich, & Matteson, 2018; Milosevic, Maric, & Loncar, 2019). In the end, and after several horrific events, many groups pushed upwards, broke the chain of command, and demanded that Myers be removed from command.
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In a nutshell, the purpose of this paper is to accentuate the mask of evils of the organization by discussing different experiences, stories and cases, which is on itself a…
Abstract
Purpose
In a nutshell, the purpose of this paper is to accentuate the mask of evils of the organization by discussing different experiences, stories and cases, which is on itself a bizarre because we always talk about the morality and ethos in leading styles.
Design/methodology/approach
The study is conducted in India and descriptive in nature. The structural equation modelling technique is used in the paper to test the relationships among the constructs directly and indirectly by mediation effect on how it raises the organizational deviance.
Findings
The outcome of the study indicates that organizational deviance is highly influenced by narcissism, which also raises the toxic work culture and abusive supervision. The mentioned variables not only have a significant effect but also have a partial mediation effect on organizational deviance. The study significantly contributes to the literature with the findings that not only narcissism led to organizational deviance but additionally leads to high arousal through a positive relationship with toxic work culture and abusive supervision strongly leading to organizational deviance.
Research limitations/implications
The study is for leaders who are more with self-love, demolishing peace and promoting the toxic work culture and deviant behaviours.
Practical implications
Having narcissistic traits then turns into a complicated situation for employees to decide whether to stay in the organization or leave, and if these intentions are not developing, then it led to deviance on the part of employees.
Social implications
A leader becomes so much obsessed with their egomania and uses the abusive supervision to dominate the team members. This pattern has to stop, as it fabricating the wrong connotation of the tranquillity of followers or team members.
Originality/value
This study contributes to the outcome where leaders could understand the impact of how their excess self-love turns against the workplace peace and results in high deviance.
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Manju Mahipalan and Naval Garg
This paper aims to examine the relationship between workplace toxicity and psychological capital (PsyCap). It also investigates the moderating role of gratitude in the…
Abstract
Purpose
This paper aims to examine the relationship between workplace toxicity and psychological capital (PsyCap). It also investigates the moderating role of gratitude in the toxicity–PsyCap link.
Design/methodology/approach
The study is based on explorative-cum-descriptive research design. The sample comprises 411 employees engaged in banking, insurance, IT, automobile and oil and gas companies. The collected data is explored for reliability, validity, multicollinearity and common method variance estimates. Also, the relationship between workplace toxicity and PsyCap and the moderating effect of gratitude are examined using structural equation modelling.
Findings
The findings report a negative association between toxicity and PsyCap. Also, the study concludes a significant moderating effect of gratitude. The study recommends the institutionalisation of a gratitude-based organisation to reduce the impact of workplace bullying and uncivil behaviour.
Originality/value
The study is based on primary data and one of the few studies that explore psychological capital as a dependent variable, which is influenced by toxic behaviours at work.
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