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Article
Publication date: 1 September 1994

Russell Schiller

British town centres are suffering from the growing trend towardsout‐of‐town retailing. The Continental model for the future of towncentres appears attractive, but there…

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5003

Abstract

British town centres are suffering from the growing trend towards out‐of‐town retailing. The Continental model for the future of town centres appears attractive, but there are problems. National durable multiples face a locational dilemma – they have a commitment to town centres but wish to follow the market out of town if that is necessary. The result is that many run both town centre and out‐of‐town operations in parallel. The three waves of retail decentralization – food, bulky goods and comparison goods‐have varying effects on different sizes of centre. Larger durable‐based town centres are likely to suffer slow attrition, but some food‐anchored district centres could suffer from new, smaller, out‐of‐town supermarkets. There is a growing amount of leisure‐based shopping which could work to the advantage of some small market towns. The tide of out‐of‐town retailing is running so strongly that the new tighter government policy is unlikely to stop it completely. Many town centres could contract commercially, but they could continue to prosper by encouraging housing and services.

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International Journal of Retail & Distribution Management, vol. 22 no. 6
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 1 September 1994

Christina Tomalin and John Pal

Identifies some of the industry‐wide changes such as thedecentralization of retailing and the impact and implications for towncentres of retailing and its wider function…

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1658

Abstract

Identifies some of the industry‐wide changes such as the decentralization of retailing and the impact and implications for town centres of retailing and its wider function. Examines the recent upsurge of interest in town centre management in the context of current government planning policy guidelines and ministerial statements. Identifies the key components of successful town centres including private/public sector partnerships and funding. Demonstrates, through an examination of initiatives taken by two particular authorities, the need for a flexible interpretation of the concepts of town centre management.

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International Journal of Retail & Distribution Management, vol. 22 no. 6
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 1 October 1997

Peter Jones, David Hillier and David Turner

Within the UK the past three decades have witnessed dramatic and continuing changes in the geography of retail provision. During this period the traditional supremacy of…

Abstract

Within the UK the past three decades have witnessed dramatic and continuing changes in the geography of retail provision. During this period the traditional supremacy of town and city centres at the top of the retail hierarchy has been increasingly successfully challenged by the development and diversification of out‐of‐town and edge of town shopping facilities. This ‘out of town exodus’ (Schiller, 1987) can be traced from the food superstores opened by grocery retailers from the late 1960's onwards through the development of retail warehouses, retail parks and regional shopping centres (Guy, 1994) to a more recent ‘fourth wave’ (Fernie, 1995) which include warehouse clubs, factory outlet centres and airport retailing. The cumulative effects of these developments are seen to pose a major challenge to retail businesses in town and city centres and perhaps more fundamentally to the centres themselves. The traditional spirit of the UK's town and country planning policies, first established some fifty years ago, was to positively support retail activity in town and city centres and to restrict out of town retail development (Guy, 1994). However, from the early 1980's onwards, such policies had only a limited effect in stemming the tide of retail decentralisation and they often seemed to be honoured more in the breach than in the observance.

Details

Management Research News, vol. 20 no. 10
Type: Research Article
ISSN: 0140-9174

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Article
Publication date: 14 March 2008

J. Andrés Coca‐Stefaniak, Fabrizio Stasi, Giovanna Codato, Elena Franco and Gareth Roberts

Il Cuore di Novi is an example of an innovative way of regenerating and revitalising a town centre in Italy in the face of intense competition from large out‐of‐town

Abstract

Purpose

Il Cuore di Novi is an example of an innovative way of regenerating and revitalising a town centre in Italy in the face of intense competition from large out‐of‐town retail and residential developements. This has been achieved through a combination of research surveys linked to an organic approach to marketing strategy and effective engagement with the town's local authority and small‐ and medium‐sized retailers. The paper's aim is to discuss this development.

Design/methodology/approach

This case study provides an example of retailer‐led town centre management in the Novi Ligure (Italy) and builds on previous work by Molinillo Jiménez, Sánchez del Río, Vilariño et al. and Coca‐Stefaniak et al.

Findings

Southern European models of retailer‐led town centre management, known in Italy as centro commerciale naturale and discussed by Valente, Zanderighi, Moras et al. and Codato et al. can be effective in competing with large out‐of‐town shopping centres through innovative place management and marketing techniques in town centres based on local know‐how, differentiation and customer service.

Originality/value

The case of Novi Ligure's successful retailer‐led town centre management scheme is unique in Italy in terms of its ability to integrate retail revitalisation with urban regeneration in a town centre. This scheme is ground‐breaking in Italy and provides further evidence of the success of Southern European bottom‐up retailer‐led place management models. This study is of value to practitioners and policy makers in place management, town centre management, local authority planning officers, urban regeneration consultants, academics, small‐ and medium‐sized independent retailers, community leaders and town centre residents.

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Journal of Place Management and Development, vol. 1 no. 1
Type: Research Article
ISSN: 1753-8335

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Article
Publication date: 11 October 2011

Brídín McAteer and Simon Stephens

The purpose of this paper is to explore the experience of towns which utilize town centre management (TCM) initiatives. The findings which emerge offer insights into how…

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858

Abstract

Purpose

The purpose of this paper is to explore the experience of towns which utilize town centre management (TCM) initiatives. The findings which emerge offer insights into how TCM can aid the development of urban centres.

Design/methodology/approach

Qualitative research was conducted with public servants charged with the delivery of TCM initiatives in Northern Ireland (NI).

Findings

The paper presents multiple perspectives on the purpose, process, benefits and challenges of TCM, specifically the TCM initiatives in NI.

Practical implications

The paper presents evidence of the success of TCM in each of the participating urban centres.

Originality/value

The paper focuses on research which seeks to enhance the understanding of TCM initiatives. This research indicates that TCM (with the right stakeholders) is a viable alternative to town planning, regeneration and management.

Details

Journal of Place Management and Development, vol. 4 no. 3
Type: Research Article
ISSN: 1753-8335

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Open Access
Article
Publication date: 9 October 2017

Cathy Parker, Nikos Ntounis, Steve Millington, Simon Quin and Fernando Rey Castillo-Villar

The purpose of this paper is to document the results and the impact of the ESRC-funded High Street UK 2020 (HSUK2020), a project designed to take the existing academic…

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12936

Abstract

Purpose

The purpose of this paper is to document the results and the impact of the ESRC-funded High Street UK 2020 (HSUK2020), a project designed to take the existing academic knowledge relating to retail and high street change directly to UK High Streets, to improve local decision-making and, ultimately, their vitality and viability.

Design/methodology/approach

Through a systematic literature review, and by following the tenets of engaged scholarship, the authors identified 201 factors that influence the vitality and viability of town centres. Through the consensus-building Delphi technique, a panel of 20 retail experts identified the top 25 priorities for action.

Findings

Taking a place management approach led to the development of a more strategic framework for regeneration, which consisted of repositioning, reinventing, rebranding and restructuring strategies (4R’s of regeneration). Collaboration with the project towns resulted in identification of the strategy area that would add the most value, and the impact of the 4R’s and the top 25 priorities is demonstrated via numerous town examples.

Originality/value

Knowledge exchange projects, such as High Street UK2020, have an important contribution to make, not by developing even more theory that is unlikely to get utilised, instead their contribution is to bring existing theory into practical use.

Details

Journal of Place Management and Development, vol. 10 no. 4
Type: Research Article
ISSN: 1753-8335

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Article
Publication date: 1 March 1997

Hassan Alzubaidi, Claudio Vignali, Barry J. Davies and Ruth A. Schmidt

Throughout the 1980s and early 1990s the debate surrounding the comparative costs and benefits of town centre and out‐of‐town retail developments for consumers and to the…

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6300

Abstract

Throughout the 1980s and early 1990s the debate surrounding the comparative costs and benefits of town centre and out‐of‐town retail developments for consumers and to the environment has been a heated one. Informed by a largely puritanical view of consumerism, current Government policy tends towards the preservation of the traditional town centre. However, the actual evidence is far from conclusive and there is limited consumer research supporting this stance. Based on an interviewer‐administered survey conducted during 1994 and 1995 to assess shoppers’ opinions in both types of location in Preston, presents an examination of consumer perspectives and examines differences in perceptions and behaviour patterns among town centre and out‐of‐town shoppers.

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International Journal of Retail & Distribution Management, vol. 25 no. 2
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 11 April 2016

Olof Wahlberg

– The purpose of this paper is to explore the qualities of a small town centre and how such centres can enhance their attractiveness.

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1759

Abstract

Purpose

The purpose of this paper is to explore the qualities of a small town centre and how such centres can enhance their attractiveness.

Design/methodology/approach

A convenience sampling procedure was used to administer a web survey to visitors of a small Swedish town. Importance-performance analysis and statistical methods were used to analyse quality attributes and quality dimensions. Correlation analysis was run to measure the relationship between centre attractiveness and shopping loyalty.

Findings

The variety of retail outlets is what is most valued by visitors to a small town centre, followed by the provision of events and non-commercial activities and the design and maintenance of the physical environment in the centre. Surprisingly, the interpersonal behaviour has less impact on the perceived attractiveness than the aforementioned quality dimensions. Visitors’ shopping loyalty is significantly related to the perceived attractiveness.

Research limitations/implications

The study is a one-off study based upon a small Swedish town, but it is indicative of global shopping trends.

Practical implications

Implications for town centre management to enhance the attractiveness of the business district of a small town.

Social implications

Traditional town centres have been props for the surrounding societies, providing anscillary services beside retailing. When retail moves to out-of-town retail locations, this could lead to the erosion of interpersonal communications and central services for citizens.

Originality/value

Pioneering research on small Swedish town shopping.

Details

International Journal of Retail & Distribution Management, vol. 44 no. 4
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 1 September 2000

Dominic Medway, Gary Warnaby, David Bennison and Andrew Alexander

Building on an earlier publication in the International Journal of Retail & Distribution Management, the following article investigates the reasons for retailers…

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2114

Abstract

Building on an earlier publication in the International Journal of Retail & Distribution Management, the following article investigates the reasons for retailers’ involvement in town centre management (TCM) schemes in the UK. Findings are drawn from interviews with representatives of independent traders and national multiples, and a questionnaire survey of town centre managers. The article reveals several key reasons for retailers’ involvement in TCM and identifies some significant differences between independents and multiples in this respect. The findings show that the overriding motivation for the participation of retailers in TCM is their belief that it may benefit their business in some way. Equally importantly, the research identifies a number of reasons why retailers do not become involved in TCM schemes. The article concludes by showing that an understanding of the reasons for retailers’ involvement in TCM can play a significant role in attracting retail support for the concept.

Details

International Journal of Retail & Distribution Management, vol. 28 no. 8
Type: Research Article
ISSN: 0959-0552

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Article
Publication date: 1 July 2004

Georgina Whyatt

Town centre management has gained recognition as a mechanism for urban renewal. The partnership between the private (mainly retailers) and the public (local authority…

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3297

Abstract

Town centre management has gained recognition as a mechanism for urban renewal. The partnership between the private (mainly retailers) and the public (local authority) sectors has become accepted as a vital ingredient in achieving vitality and viability. The town centre management model has evolved from a tactical to a strategic role. This paper considers how current theory can inform the task of creating sustainable competitive advantage for an urban area. It discusses how the frameworks of partnership and services marketing should be adapted in order to meet the needs and expectations of today's consumer. The conclusion outlines how the management of urban areas can be more effective, now that the concept of town centre management has matured.

Details

International Journal of Retail & Distribution Management, vol. 32 no. 7
Type: Research Article
ISSN: 0959-0552

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