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Article
Publication date: 13 March 2020

Bruna de Castro Mendes and Airton Jose Cavenaghi

This paper aims to highlight the political influences that account for the destination image of a tourist city: Campos do Jordão, São Paulo State, Brazil. The study took into…

Abstract

Purpose

This paper aims to highlight the political influences that account for the destination image of a tourist city: Campos do Jordão, São Paulo State, Brazil. The study took into consideration the collective imagination and its influence on the formation of touristic destinations.

Design/methodology/approach

Descriptive study based on literature and document review, accompanied by an analysis of texts and photos available on non-official websites – about Campos do Jordão – from November to December 2018 and by visits to selected location.

Findings

“Charm”, “refinement” and “sophistication” are the most frequently used words to describe Campos do Jordão, which remains a symbol of exclusiveness and refuge for the highest social classes. These images are shaped by political and economic influences.

Research limitations/implications

The investigation focussed on a single city. Also, as it is an analytical study aimed at showing the permanence of preconceived values used to build the image of a destination it is not possible to talk about extrapolating the present study to other cities. In addition, the research was done by using the reproduction of physical and cultural aspects in addition to the use of European landscapes structures and values in a locality with an exceptional environmental context.

Social implications

Many of the images connected to Campos do Jordão are replicated by local citizens, a fact that evidences the importance of associative memory, which concerns memories citizens have of their living space. The social implications presented herein seek to recover the formative memories of the assessed city, although it is not the focus of the current study. Assumingly, becoming an active segment of the tourism sector is the only way for local citizens to appropriate the city.

Originality/value

The influence of local government and public actions in tourism construction and in the image linked to the city is used as a case study. Building a touristic imagination demands a wide range of businesses, but this process takes time and effort, as highlighted by the applied documental review; it would not happen without the straight interference of the public sector through the local government.

Details

International Journal of Tourism Cities, vol. 6 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 20 February 2020

Luciana Brandão Ferreira and Janaina de Moura Engracia Giraldi

This paper aimed to verify the most important factors (cognitive and affective dimensions) perceived in Rio de Janeiro’s image as the host city of the 2016 Olympic Games and to…

Abstract

Purpose

This paper aimed to verify the most important factors (cognitive and affective dimensions) perceived in Rio de Janeiro’s image as the host city of the 2016 Olympic Games and to identify the factors that predict better the overall city image and its affective image dimension in this particular context of a sports mega-event.

Design/methodology/approach

This paper employs exploratory factor analysis to define intervening factors in each dimension of Rio de Janeiro’s image. By parting from the initial diagnostic analysis, multiple regression analysis was applied to measure how the intervening factors predicted the overall image of the host city, as well as to whether its cognitive dimension was able to predict the affective dimension. Data collection was conducted by applying structured questionnaires with a sample of international respondents (n = 274).

Findings

Rio’s image as a sports mega-event host city presented two intervening factors for each dimension. For image composition, the most important cognitive factor diagnosed was “Services and Attractions.” For the affective dimension, the most important factor diagnosed was “Positive Feelings.” The investigation concluded that the cognitive dimension was capable of predicting the affective dimension, as “Positive Feelings” was the factor that better predicted Rio’s overall image as the host city of the 2016 Olympic Games, while the “Services and Attractions” factor was not significant in predicting the host city’s image.

Research limitations/implications

The main focus of the investigation was the host city’s international image as presented by primary sources. The sample for investigation was therefore composed exclusively of foreign students, nonresidents in Brazil, who did not participate in said events. Although this approach provides a partial diagnostic of the host cityvs image, for an overall and accurate image diagnostic it is also relevant to investigate the national residents’ point of view, which is beyond the scope of this investigation.

Practical implications

The findings suggest that destination marketers would obtain better results investing in the affective dimension, employing actions that stimulate positive feelings about the host city, especially when relating to sports mega-event. Investment in general infrastructure is also presented as a relevant factor.

Social implications

The host city’s image can guide policies to improve local capacity to attract investments and new events that contribute to change in urban areas, as well as to reinforce positive aspects of that image. Investment in general infrastructure, again, is presented as a crucial issue.

Originality/value

The value and originality of the presented investigation lie in a lack of specific studies on Rio’s image as a travel destination, despite its being the most important touristic city in Brazil and the host for the 2016 Olympic Games. A separate analysis of individual image dimensions and the examination of intervening cognitive factors in the affective dimension are also not common in a sports mega-event context.

Details

Journal of Hospitality and Tourism Insights, vol. 3 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

Open Access
Article
Publication date: 14 December 2017

Christoph Sommer and Ilse Helbrecht

The purpose of this paper is to clarify the administrative problematisations of conflict-prone urban tourism (e.g. noise) as political processes predetermining the future of city

3584

Abstract

Purpose

The purpose of this paper is to clarify the administrative problematisations of conflict-prone urban tourism (e.g. noise) as political processes predetermining the future of city tourism. It is shaped by today’s administrative ways of knowing increasing visitor pressure as an issue for urban (tourism) development.

Design/methodology/approach

The problematisation of conflictive urban tourism in Berlin is used as case study and lens to analyse how administrative bodies see conflictive tourism like a tourist city. Drawing on Mariana Valverde’s idea of Seeing Like a City (2011), the paper demonstrates how disparate governmental bodies see and reduce the complexity of conflicts resulting from tourism in order to handle it. The authors use policy documents as the basis for the analysis.

Findings

The paper provides empirical insights about how political knowledge on urban tourism conflicts is produced in Berlin. The marginalisation of these conflicts on the federal state level seemingly aces out the calls for action on the borough level (Friedrichshain-Kreuzberg). According to these disparate modes of problematisation, older and younger governmental gazes on conflictive tourism and its future relevance interrelate in contingent combination.

Originality/value

This paper fills a gap in the existing urban tourism literature, by focussing on the definition of policy problems by governmental bodies as powerfully linked to the availability of solutions.

Details

Journal of Tourism Futures, vol. 3 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 15 September 2020

Oriol Anguera-Torrell, Jordi Arcos-Pumarola, Aurélie Cerdan Schwitzguébel and Laia Encinar-Prat

The purpose of this paper is to analyse the disruption potential on the daily life of Barcelona’s residents of HolaPlace, a new peer-to-peer (P2P) marketplace for terraces and…

Abstract

Purpose

The purpose of this paper is to analyse the disruption potential on the daily life of Barcelona’s residents of HolaPlace, a new peer-to-peer (P2P) marketplace for terraces and rooftops. Specifically, it describes its listings’ characteristics and examines their geographical overlapping with signs of tourism-related disruption on residents’ quality of life.

Design/methodology/approach

Available data of the listings in this P2P platform has been scraped in November 2019. This data has been combined with two other sources of information that provide information on the tourism intensity in the different neighbourhoods of the city. The obtained information has been examined using quantitative and qualitative techniques.

Findings

P2P rooftops and terraces tend to be located in the same neighbourhoods that were already experiencing a high concentration of tourism activity. Moreover, the identified characteristics of the listings suggest that the rental of these terraces and rooftops might impact on the daily life of the residents.

Research limitations/implications

This study has only examined the offer of P2P terraces and rooftops in Barcelona. Further studies should also take into account how this business model affects other cities, and how it impacts on residents.

Social implications

The conducted analysis highlights the importance of a proactive regulation of this new P2P phenomenon that anticipates the potential socials costs on the daily life of residents.

Originality/value

The rental of terraces and rooftops in a P2P fashion is a novel phenomenon and, consequently, it has not been previously studied from an academic point of view.

Details

International Journal of Tourism Cities, vol. 7 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Open Access
Article
Publication date: 9 June 2021

Marjan Hocevar and Tomaz Bartol

The purpose of this study is to identify research perspectives/clusters in the field of urban tourism (city tourism) in narrow sense and tourism cities (cities and tourism) in the…

3079

Abstract

Purpose

The purpose of this study is to identify research perspectives/clusters in the field of urban tourism (city tourism) in narrow sense and tourism cities (cities and tourism) in the broader sense to examine the complex relationship through the optics of science mapping. This paper believes that the existing qualitative assessments of this field can be experimentally verified and visualized.

Design/methodology/approach

First, the key conceptual dilemmas of research perspectives in urban tourism are highlighted. Based on the Web of Science (WOS) Core Collection and the VOSviewer (computer program for visualizing bibliometric networks), the data will be analyzed. Clustering is used to evaluate information retrieval (inclusivity or selectivity of the search query), publication patterns (journal articles), author keywords, terminology and to identify the respective cities and author collaborations between countries.

Findings

Terminological specificities and their contextuality (authors’ preferences) are elaborated, as the topic is studied by authors from different disciplinary fields. Compared to other specific tourisms, urban tourism includes geographic terms (variations of city names) and terms with different connotations (travelers, visitors). Recent Spanish (also Portuguese) linguistic/geographic contexts are noticeable and a strong presence of WOS Emerging Sources Citation Index papers. Research perspectives are represented in the network of clusters of connected terms. If the search is based on a narrower sense of strict urban tourism, then tourism-business topics predominate. If tourism and cities are less closely linked, socio-cultural and environmental-spatial perspectives emerge, as does tourism/cities vulnerability (climate change and health issues).

Research limitations/implications

The construction of a search syntax for the purpose of retrieval is always marked by compromises, given different terminological usages. A narrow search query will miss many relevant documents. On the other hand, if the query is too general, it returns less relevant documents. To this end, this paper tested queries on three different levels of inclusivity or selectivity. More consistent use of terms would benefit authors in the field of urban tourism when searching for references (information retrieval) and, as a consequence, would allow better integration of the field.

Practical implications

This study provides a practical method for evaluating cities and tourism in combining the expertise of an information scientist and a sociologist. It points out numerous caveats in information retrieval. It offers an overview of publishing just prior to the outbreak of Covid-19, thus providing an opportunity for further comparative studies.

Originality/value

This study is the first to examine urban tourism using such a method and can serve as a complement to the existing systematization of qualitative approaches. The findings are consistent with numerous qualitative assessments of weak the research interconnection between the specifics of cities and tourism in terms of broader socio-spatial processes. However, the study suggests that such research linkage is increasing, which is noticeable in relation to issues of social sustainability (e.g. overtourism, Airbnb and touristification).

Details

International Journal of Tourism Cities, vol. 7 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 18 September 2011

G. Nazan Gunay and Michael J. Baker

The purpose of this study is to analyse the factors influencing wine consumption in Turkey. Since a wine consumption culture is a recent development in Turkey, there is a need to…

3080

Abstract

Purpose

The purpose of this study is to analyse the factors influencing wine consumption in Turkey. Since a wine consumption culture is a recent development in Turkey, there is a need to examine consumer factors that affect wine consumption to better understand consumers’ buying processes.

Design/methodology/approach

This study presents the findings of a field study conducted in Izmir which has the highest alcohol consumption per capita in Turkey. A sample of 431 wine consumers is used to identify the factors influencing consumers’ behaviour on wine consumption.

Findings

The wine market has been blooming in Turkey in recent years. Wine consumption is influenced by cultural, demographic, consumer attitudes, consumption habits as well as other different factors. A number of socio‐economic and demographic consumer characteristics indicate that these factors influence wine consumption and consumers’ preferences. The study offers important insights into the characteristics of wine consumption and the target market in Turkey.

Research limitations/implications

As an exploratory study, both the scope and the use of convenience samples limit the generalizability of the findings. Further research exploring consumer attitudes to factors such as taste, aroma, certification etc. and a more robust sampling methodology is called for.

Originality/value

This is the first research conducted in Turkey to define the factors influencing wine consumption and provides useful insights into the topic as well as a basis for future studies.

Details

EuroMed Journal of Business, vol. 6 no. 3
Type: Research Article
ISSN: 1450-2194

Keywords

Open Access
Article
Publication date: 7 July 2021

Valid Hasyimi and Hossny Azizalrahman

This paper attempts to examine drivers of tourism development by affording a framework that sustains economic growth and protects the local environment. It develops evaluative and…

1598

Abstract

Purpose

This paper attempts to examine drivers of tourism development by affording a framework that sustains economic growth and protects the local environment. It develops evaluative and predictive models to measure city performance. Further, a strategy-based model of low carbon cities (SMLC) is used to demonstrate possible tourism development scenarios. The model was applied to the city of Surakarta to operationalize city's transformation towards sustainability.

Design/methodology/approach

The research methodology is constructed on three interrelated components: theoretical framework, analytical methods and SWOT. First, the authors have initiated this study by an understanding of linkages between planning and tourism. Second, the SMLC has been used to test sustainable tourism in the city of Surakarta. Third, Strength-Weakness-Opportunity-Threat (SWOT) analysis was applied to formulize the recommendations.

Findings

When evaluated by the static SMLC model, the city of Surakarta was categorized as an unsustainable touristic city. However, when the dynamic SMLC was applied, the city of Surakarta was categorized as a sustainable touristic city under a high economy scenario. By reason of the methodological and analytical frameworks and the dynamic SMLC, the city of Surakarta could be promoted to a sustainable touristic city after applying opportunity-seeking strategy and policies.

Practical implications

The paper concludes with policy implications to realign city plan and support sustainable tourism development in the city of Surakarta.

Originality/value

This paper attempts to develop a framework for sustainable tourism as it operates in the city of Surakarta by (1) introducing the sustainable touristic city concept, (2) definition and characters, (3) evaluative and predictive models using the SMLC to measure city performance of the city of Surakarta and (4) rigorous and relevant insight into the magnitude of the benefits of tourism.

Details

Journal of Tourism Futures, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-5911

Keywords

Article
Publication date: 16 April 2020

Niranjan Devkota, Udaya Raj Paudel and Udbodh Bhandari

This paper explores entrepreneurs' expectation from the new provincial government to protect sociocultural values for promoting touristic city – Pokhara, Nepal.

Abstract

Purpose

This paper explores entrepreneurs' expectation from the new provincial government to protect sociocultural values for promoting touristic city – Pokhara, Nepal.

Design/methodology/approach

The purposive sampling technique was applied to source the information from the respondents resided at Pokhara. Structured questionnaire techniques and cross-sectional descriptive method were used to collect data from 393 tourism entrepreneurs to explore their understanding and existing situations.

Findings

About 85.5% of the respondents argue that the new government system has affected their business and 58.27% feel procedural complexities due to new political administrative system. Natural beauty, growing pollution, unmanaged urbanizations, good flow of the tourists and sustainability of the touristic city resulted as main aspects of Strength, Weakness, Opportunity and Threats. The entrepreneurs expect that newly formed provincial government should provide business security, formulate appropriate tax policy and provision for business insurance scheme for smooth operation, growth and sustainability of their tourism entrepreneurship.

Research limitations

The research was taken in Pokhara, only the entrepreneurs mostly resided at Lakeside were taken and wider research across the whole city would give a more balanced perspective.

Practical implication

Recommendations are made with the aim of uplifting entrepreneurship milieu in the touristic city Pokhara in order to promote tourism business of Pokhara.

Social implication

This research can help local authority to take local residents' and entrepreneurs' experience into consideration for creating better plan and policies for the well-being of Pokhara.

Originality/value

This is the first paper to provide data from the perspective of entrepreneurs' expectation from newly formed Gandaki provincial government in Pokhara, Nepal.

Details

Journal of Hospitality and Tourism Insights, vol. 3 no. 3
Type: Research Article
ISSN: 2514-9792

Keywords

Book part
Publication date: 1 March 2022

Arzu Gürdoğan

Introduction: Just as the tourism event begins with the human element, it again ends with the human element. Therefore, the existence, behaviours and attitudes of the human factor

Abstract

Introduction: Just as the tourism event begins with the human element, it again ends with the human element. Therefore, the existence, behaviours and attitudes of the human factor is an issue that should be prioritised much more when compared to other sectors. Consumer behaviour involves certain decisions, activities, ideas or experiences that meet the needs and desires of the consumer. Prior to these actions, consumer behaviour is concerned with all the activities directly related to the attainment, consumption and disposition of the products and services. In this chapter, touristic consumer behaviour, consumer choice and behaviour of the relevant destination, and the management of the destination choice process are presented.

Aim: The chapter aims to reveal how important it is to know the consumer’s destination choice behaviour in both ensuring that the consumer has had a satisfied holiday during the holiday process, and that employers and employees, as service providers, experience the peace and pride of providing a good and quality service. Knowing the behaviour patterns of potential consumers and developing their marketing activities accordingly will provide great convenience to service marketers in the future.

Method: To do this a literature review has been carried out on the issues of destination choice behaviour and tourist travel behaviour.

Result: Tourist behaviour is the most significant indicator or predictor of future tourist behaviour. Considering the social role of the tourist, the behaviour of a tourist can also be an indicator of the behaviour of others. With their behaviours, tourists determine the norms of social behaviour within the context of tourism. These norms are also followed by other consumers such as engaging in tourist behaviour, as well as those who have not travelled yet. Tourist behaviour is the context of the consumer behaviour in the purchasing and abandoning the tourist services.

Implication: The characteristics of the consumer, their past experiences, the level of influence from other consumers, etc. In the future, knowing the behaviour patterns of potential consumers and developing their marketing activities in this direction will provide great convenience to service marketers.

Originality of Study: In the study, it is desired to draw attention to the importance of knowing consumer behaviours in their destination selection. Therefore, this study is thought to be useful in future studies, especially in terms of shedding light on the consumer behaviours and roles that play a role in determining the factors that play a role in destination selection.

Details

Managing Risk and Decision Making in Times of Economic Distress, Part A
Type: Book
ISBN: 978-1-80117-427-5

Keywords

Article
Publication date: 4 March 2022

Luca Bedogni, Giacomo Cabri, Riccardo Martoglia and Francesco Poggi

Conferences bring scientists together and provide one of the most timely means for disseminating new ideas and cutting-edge works. The importance of conferences in many scientific…

Abstract

Purpose

Conferences bring scientists together and provide one of the most timely means for disseminating new ideas and cutting-edge works. The importance of conferences in many scientific areas is testified by quantitative indexes. The main goal of this paper is to investigate a novel research question: is there any correlation between the impact of scientific conferences and the venue where they took place?

Design/methodology/approach

To measure the impact of conferences, the authors conducted a large scale analysis on the bibliographic data extracted from 3,838 Computer Science conference series and over 2.5 million papers spanning more than 30 years of research. To quantify the “touristicity'' of a venue, the authors exploited indexes about the attractiveness of a venue from reports of the World Economic Forum, and have extracted four country-wide and two city-wide touristic indexes, which measure the attractiveness and the touristicity of any country or city.

Findings

The authors found out that the two aspects are related, and the correlation with conference impact is stronger when considering country-wide touristic indexes, achieving a correlation value of more than 0.5 when considering the average citations, and more than 0.8 when considering the total citations. Moreover the almost linear correlation with the Tourist Service Infrastructure index attests the specific importance of tourist/accommodation facilities in a given country.

Research limitations/implications

There are two main limitations of this work: (1) the use of citations to evaluate the attractiveness of the conferences and (2) the difficulty to formally define the touristic attractiveness of a venue.

Practical implications

Starting from the results concerning the correlation between different touristicity indicators and the outcome of a conference in terms of citations, it would be possible to support conference organizers in their decisions. For instance, they could plan in advance conference venues considering the same touristicity indicators, comparing different options and selecting cities which have high scores. This will allow for rapid planning of a conference venue, encompassing the easiness of travel and the attractivity of a venue, hence increasing the potential outcomes of the conference.

Social implications

Regarding the social implications, this study will enable the possibility for municipalities and conference organizers to understand what it can be improved in a specific venue to make it more attractive. This may include better transport connections or selecting cities which show a high potential regarding the touristicity index. Regarding the willingness of a researcher to submit a paper to a specific conference, it would be unaltered, meaning that what the results show is that there is already a mental process, before submitting a paper to a conference, which considers these indicators.

Originality/value

This is the first attempt to focus on the relationship of venue characteristics to conference papers. The results open up new possibilities, such as supporting conference organizers in their organization efforts.

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