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Article
Publication date: 31 December 2020

W.H.M.S. Samarathunga and Li Cheng

The tourist gaze remains a key concept in tourism research. The purpose of this paper is to comprehend the theoretical and empirical development of the tourist gaze notion and its…

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Abstract

Purpose

The tourist gaze remains a key concept in tourism research. The purpose of this paper is to comprehend the theoretical and empirical development of the tourist gaze notion and its contributions to tourism knowledge, identifying potential research directions by reviewing and analyzing articles that have defined, refined and applied the concept of the tourist gaze.

Design/methodology/approach

The study identified 109 relevant research papers primarily through the Web of Science and Scopus databases. Google Scholar, ResearchGate.net and Academia.edu were used to capturing additional work not indexed in the key databases. Qualitative content analysis was used to map the evolution of the concept, distinguish between different perspectives and identify gaps in the tourist gaze literature.

Findings

This “state of the art” paper on tourist gaze outlines Foucault’s original work on gaze and power, which underpins subsequent theorization within tourism. The study identifies how the tourist gaze operates in different contexts and circumstances allowing the development of gaze theory. Importantly, the evolution of the gaze theory is presented after analyzing the knowledge gaps, the contexts in which it was used, the methodologies with which it was applied. Based on the findings, the study proposes future works of gaze with the use of technology, science, nature and social media.

Originality/value

This paper is among one of the first states of the art papers in tourism literature that comprehensively analyzes the works on the tourist gaze, tracing its evolution and identifying future research directions to address gaps in existing knowledge.

目的

旅游凝视仍然是当今旅游研究中的关键概念之一。本文的主要目的是理解旅游凝视的理论与实践及其对旅游知识的的贡献, 通过回顾性分析识别其潜在的研究方向。

设计/方法/实现

该研究主要通过Web of Science和Scopus数据库检索确定的109篇相关研究论文进行分析。为了保证研究的完整性分析, 本文也使用了Google Scholar, ResearchGate.net和Academia.edu检索了有关旅游凝视的研究成果并补充到分析数据库中。本文采用了定性的内容分析法用于分析旅游凝视概念的演化、区别不同的观点, 并识别旅游凝视文献的不足之处。

结果

研究总结了福柯关于凝视与权力的原创性研究, 强调他的相关工作为随后的旅游研究的理论化奠定了基础。本文识别了该理论在不同的旅游情景和环境下所产生的影响。特别是基于知识的鸿沟与不足, 分析了旅游凝视理论的演化过程、研究内容针对性以及所涉及方法论的应用。基于本文的结论, 本文提出了未来旅游凝视理论在技术、科学、自然与社会媒体方面的研究方向。

独创性/价值

本文是全面分析旅游凝视学术成果、追溯其演变、确定其未来研究方向, 并弥补现有相关知识不足的一篇重要的综述性论文。

Propósito

la mirada del turista sigue siendo un concepto clave en la investigación sobre el turismo. El objetivo principal de este trabajo es comprender el desarrollo teórico y empírico de la noción de mirada turística y sus aportes al conocimiento del turismo, identificando posibles direcciones de investigación a través de la revisión y análisis de artículos que han definido, afinado y aplicado el concepto de mirada turística.

Diseño/metodología/enfoque

El estudio identificó 109 artículos de investigación relevantes principalmente a través de las bases de datos Web of Science y Scopus. Se utilizaron Google Scholar, ResearchGate.net y Academia.edu para capturar trabajo adicional no indexado en las bases de datos. El análisis de contenido cualitativo se utilizó para mapear la evolución del concepto, distinguir entre diferentes perspectivas e identificar brechas en la literatura sobre la mirada turística.

Hallazgos

El estudio del "estado del arte" sobre la mirada de los turistas, describe el trabajo original de Foucault sobre la mirada y el poder, que sustenta la teorización posterior en el turismo. El estudio identifica cómo opera la mirada del turista en diferentes contextos y circunstancias, permitiendo el desarrollo de la teoría de “la mirada”. Es importante destacar que la evolución del concepto de mirada se presenta luego de analizar las brechas de conocimiento, los contextos en los que se utilizó, las metodologías con las que se aplicó. Con base en los hallazgos encontrados, el estudio propone futuros trabajos “de mirada” con el uso de la tecnología, la ciencia, la naturaleza y las redes sociales.

Originalidad/valor

Este artículo es uno de los primeros trabajos de revisión de la literatura sobre el turismo que analiza de manera integral los trabajos sobre la mirada del turista, rastreando su evolución e identificando futuras direcciones de investigación para abordar las brechas en el conocimiento existente.

Article
Publication date: 22 August 2021

Mohan Li, Hazel Tucker and Ganghua Chen

This study aims to reconsider Chinese tourist gaze studies, examining the extent to which extant studies and theoretical models relating to the Chinese tourist gaze have overcome…

Abstract

Purpose

This study aims to reconsider Chinese tourist gaze studies, examining the extent to which extant studies and theoretical models relating to the Chinese tourist gaze have overcome the Eurocentric limits of John Urry’s concept of the tourist gaze and elaborated the complexity of Chinese tourists’ gazes and visual practices.

Design/methodology/approach

Content analysis is carried out, examining research articles, books, book chapters and PhD and MSc theses collected from multiple English and Chinese databases.

Findings

The research results manifest that, overall, the previous studies, mobilise cultural essentialism, with an overestimation of the “Chineseness” of Chinese tourists’ behavioural patterns, which are widely believed to be framed by, but also constituting of, unique Chinese culture. Overdependence on Chinese cultural values and traditional philosophies as sources for rationale has resulted in a handful of theoretical frameworks, which appear to be of insufficient magnitude both in terms of their contribution to the original tourist gaze model and in their manifesting of the complexity of Chinese tourists’ visual behaviour. Indeed the divide that once deliberately set apart West and East, or more precisely Western and Chinese tourist gazes, seems to become accentuated in most attempts to study and write about Chinese tourist gaze(s). The previous studies thus largely serve to mirror the Eurocentrism of Urry’s gaze, rather than challenging it.

Research limitations/implications

This study has a few limitations, especially, as this study only reviews and analyses the studies of the Chinese tourist gaze. It means that the conclusion might not well be generalised to either the investigation of the tourist gaze in another culture or the Chinese tourist studies, at large, which might exhibit a different pattern deserving more academic attention in future. Moreover, the authors recommend the future researchers, who are eager to probe Chinese tourists’ behavioural pattern, to seek for new pathways and alternative paradigms, which would be useful in overcoming the limits of cultural representations and in reducing the problematic Sino-Western divide.

Originality/value

Despite not aiming to reconceptualise the Chinese tourist gaze, this review paper contributes to the field of tourist gaze studies by engaging critically with the bias and theoretical insufficiencies that have emerged, while this concept is appropriated and re-formulated to explain Chinese tourists’ gazes and visual practices. On this basis, the authors suggest a critical redirection of the extant Chinese tourist gaze studies, which would be rather significant to those researchers in future with an interest to research what the Chinese tourists prefer to see in travel and how they engage with the gazee.

中国性与行为复杂性:反思中国游客凝视研究

目的

本文重新检视有关中国游客凝视的研究, 审视现有研究和理论模型在多大程度上克服了约翰·厄里提出的游客凝视概念所蕴含的欧洲中心主义的局限, 并阐述中国游客凝视和视觉实践的复杂性。

设计/方法/进路

本研究进行了内容分析; 资料来源于多个渠道的期刊论文、书籍、书章和博硕论文。

发现

总体而言, 以往研究调动了文化本质主义, 过分强调了中国游客行为模式的“中国性”–被广泛认为受制于中国文化, 且也是中国文化一部分。对作为基本理论来源的中国文化价值观和传统哲学的过度依赖产生了一系列理论框架, 但它们在对最初的游客凝视模型的贡献上, 以及在对中国游客视觉行为的复杂性的阐释上, 都是不够的。在大部分中国游客凝视研究中, 以往对西方游客和中国游客的凝视的刻意区分都得以凸显, 从而映照出厄里的游客凝视概念所蕴含的欧洲中心主义。

原创性/价值

虽然本评述论文并不致力于对中国游客凝视进行重新概念化, 但依旧对游客凝视研究领域做出了贡献。当游客凝视这一概念被挪用且重新定制以解释中国游客凝视和视觉实践时, 本文对涌现其间的偏见和理论上的缺陷进行了批判性的揭示。在此基础上, 我们认为, 有必要对有关中国游客凝视的研究做出批判性的重新定向。这对于未来有志于研究中国游客视觉偏好以及他们如何与被凝视者互动的研究人员而言, 尤其重要。

启示局限/启示

本研究有一些局限, 特别是, 因为我们只评价和分析了有关中国游客凝视的研究。这意味着, 我们的结论可能不能被推广至对其他文化情境下的游客凝视的调查, 也不能推广至中国游客研究整体。我们建议, 对中国游客行为模式感兴趣的研究人员需要寻求新的路径和替代性的范式, 以克服文化表象的局限并减少中西分歧带来的问题。

Carácter chino y la complejidad de comportamiento: repensar los estudios de la mirada del turista chino

Objetivo

Este artículo reconsidera los estudios de la mirada del turista chino para investigar hasta qué punto los estudios y los modelos teóricos existentes sobre la mirada del turista chino han superado los límites eurocéntricos del concepto de la mirada del turista de John Urry y explicado la complejidad de la mirada del turista chino y las prácticas visuales.

Diseño/metodología/método

Se lleva a cabo el análisis de contenido investigando artículos de investigación, libros, capítulos de libros y las tesis de PhD y de MSc provenientes de las diversas bases de datos tanto en inglés como en chino.

Hallazgos

Los resultados de la investigación manifiestan que, en general, los estudios anteriores movilizan el esencialismo cultural con una sobrestimación del “carácter chino” del modelo del comportamiento de turistas chinos, se cree en gran medida que el cual es motivado por la cultura china mientras forma parte de ella. Lo que la fuente de los fundamentos básicos sobredepende de los valores culturales y la filosofía tradicional de China resulta una pequeña cantidad de marcos teóricos, que no son suficientes tanto para la contribución al modelo original de la mirada del turismo como para manifestar la complejidad del comportamiento visual de turistas chinos. De hecho, se destaca la intención de la separación del Occidente y el Oriente, o hablando de forma precisa, de la mirada del turista occidental y la del turista chino al estudiar y escribir sobre la mirada del turista chino. Los estudios anteriores reflejan el eurocentrismo de la mirada de Urry en vez de ponerlo en duda.

Originalidad/valor

A pesar de que el artículo no tiene la reconceptualización de la mirada del turista chino como su objetivo, contribuye al ámbito de la investigación de la mirada del turista a través de revelar de manera crítica el prejuicio y la insuficiencia teórica que ya ha existido cuando se usa y se reformula este concepto para explicar la mirada del turista chino y las prácticas visuales. Con lo que hemos mencionado, planteamos una redirección crítica de los estudios existentes de la mirada del turista chino, lo cual sería significativo para aquellos que tienen la intención de investigar qué prefieren ver los turistas chinos durante el viaje y cómo van a interactuar con los mirados en el futuro.

Límites de investigación/inferencia

Esta investigación tiene varios límites, sobre todo, como solo revisamos y analizamos los estudios de la mirada del turista chino, lo cual significa que nuestra conclusión no se podría generalizar tanto a la investigación de la mirada del turista de otras culturas como a los estudios del turismo chino, que mostrarían un modelo diferente que merece más atención académica en el futuro. Al mismo tiempo, recomendamos a las personas que se interesen por investigar el modelo del comportamiento de los turistas chinos buscar nuevos caminos y paradigmas alternativos, los cuales serían útiles para superar los límites de las representaciones culturales y reducir la división problemática sino-occidental.

Article
Publication date: 4 August 2021

Kun Zhang, Hanqin Qiu, Jingyue Wang, Chunlin Li, Jinyi Zhang and Dora Dongzhi Chen

This paper aims to answer the following four research questions: Where do tourists gaze at the destination? What do tourists gaze at the destination? How do tourists gaze

Abstract

Purpose

This paper aims to answer the following four research questions: Where do tourists gaze at the destination? What do tourists gaze at the destination? How do tourists gaze differently? Why do tourists gaze differently referring to relevant theory?

Design/methodology/approach

With a computer vision approach, this study illustrated a series of maps that reflect where and what do tourists gaze at and compared the differences in the visual perceptions among Asian, European and North American tourists in Hong Kong.

Findings

The findings confirm that the “tourist gaze” is influenced by geographical and cultural conditions. The conclusions provided three types of implementations for destination management strategies and advocated a high engagement with computer vision technology.

Originality/value

In theory, this study proves that the “tourist gaze” is influenced by geographical and cultural conditions. The study’s methodological contribution lies in applying advanced technology of visual content analysis for big data relevant to the issue of the tourist gaze. Practically, the finding that has not been achieved via previous questionnaire surveys will serve as a reference for tourism recommendations and precision marketing. In addition, its practical contribution is that it offers a means by which to explore tourists’ perceptions of destinations and understand the attractiveness of destinations to tourists.

研究设计/方法/技术

研究一方面使用计算机视觉深入学习模型对游客照片内容进行识别, 比较了亚洲、欧洲和北美游客在香港不同空间场景的视觉感知差异。另一方面, 研究借助ArcGIS软件对游客凝视地点和内容差异进行了具体可视化分析。

研究目的

这项研究有四个研究子问题:

  • (1) 游客在哪里凝视?

  • (2) 游客凝视了什么?

  • (3) 游客凝视内容有什么不同?

    (4) 为什么游客凝视不同?

(1) 游客在哪里凝视?

(2) 游客凝视了什么?

(3) 游客凝视内容有什么不同?

(4) 为什么游客凝视不同?

研究发现

不同游客在旅游目的地的“凝视”存在差异, 差异表征具体体现在地点选择和内容偏好等维度。同时, 研究结果显示计算机视觉技术在旅游研究领域呈现较好的应用潜力。

原创/价值

理论上, 本研究佐证了”游客凝视”受地理和文化条件影响的理论。技术上, 本研究探索了视觉分析技术在游客凝视议题上应用, 为旅游目的地感知评估提供了新的视角。应用层面, 研究结论为旅游目的地精准营销提供了参考。

Resumen

Diseño/metodología/enfoque

Con un enfoque de visión artificial, este estudio ilustra una serie de mapas que reflejan dónde y qué miran los turistas, y compara las diferencias en las percepciones visuales entre los turistas asiáticos, europeos y norteamericanos en Hong Kong.

Objetivo

El estudio tiene cuatro preguntas de investigación:

  • (1) ¿Dónde miran los turistas en el destino?

  • (2) ¿Qué miran los turistas en el destino?

  • (3) ¿Cómo miran los turistas de forma diferente?

  • (4) ¿Por qué los turistas miran de forma diferente en referencia a la teoría pertinente?

(1) ¿Dónde miran los turistas en el destino?

(2) ¿Qué miran los turistas en el destino?

(3) ¿Cómo miran los turistas de forma diferente?

(4) ¿Por qué los turistas miran de forma diferente en referencia a la teoría pertinente?

Conclusiones

Las conclusiones confirman que la “mirada del turista” está influida por las condiciones geográficas y culturales. Las conclusiones aportan tres tipos de aplicaciones para las estrategias de gestión de destinos y abogan por un alto compromiso con la tecnología de visión artificial.

Originalidad/valor

En teoría, este estudio demuestra que la “mirada del turista” está influenciada por las condiciones geográficas y culturales. La contribución metodológica del estudio radica en la aplicación de tecnología avanzada de análisis de contenido visual para big data relevante para el tema de la mirada del turista. En la práctica, los hallazgos que no se han logrado a través de encuestas anteriores servirán de referencia para las recomendaciones turísticas y el marketing de precisión. Además, su contribución práctica es que ofrece un medio para explorar las percepciones de los turistas sobre los destinos, y comprender el atractivo de los mismos para los turistas.

Article
Publication date: 7 June 2022

Georgia Lindsay and Mark Sawyer

The Tourist Gaze has been debated, reimagined and applied to a variety of actors and settings. This paper helps investigate how contemporary architecture operates as subject and…

Abstract

Purpose

The Tourist Gaze has been debated, reimagined and applied to a variety of actors and settings. This paper helps investigate how contemporary architecture operates as subject and participant in gazing practices.

Design/methodology/approach

Using Yelp reviews of art museums in a regional US city, a thematic analysis of text reviews and image uploads was conducted.

Findings

Reviewers do refer to buildings as objects of the gaze; but they also connect their experience of the building to emotions and to actions and use the building to orient themselves spatially. This article demonstrates that contemporary buildings are important components of tourist experiences as objects of the gaze, but also as frames for gazing and as stages for tourist practices.

Research limitations/implications

The research implications are both topical and methodological: the paper demonstrates that contemporary (neo-modern) architecture is a vibrant avenue of research, and that social networking sites are a promising potential source of data for studying architecture in the social field.

Originality/value

This research uses an underexplored data set, Yelp reviews, to capture what people pay attention to and think others will find interesting about architecture. It also adds important layers to studies on the tourist gaze. First, it emphasizes that architecture is important to tourists not only as an object of the gaze but also as a site for affective experience, action and daily life. Second, it addresses some building styles beyond the historical ones that are foundational to the idea of the tourist gaze.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 17 no. 2
Type: Research Article
ISSN: 2631-6862

Keywords

Book part
Publication date: 4 August 2014

Arch G. Woodside and Metin Kozak

This primer defines and describes conscious and nonconscious perception and assessment processes by tourists. The primer links the field of tourism perception studies to the…

Abstract

This primer defines and describes conscious and nonconscious perception and assessment processes by tourists. The primer links the field of tourism perception studies to the literature of experimental social psychology. The primer describes the important roles that metaphors play in connecting conscious and nonconscious thinking and how both tourism brand managers and tourists use metaphors to use stories to enable enactments and favorable outcomes of archetypal motivations. The primer introduces formal implementable models of the major tenet in Urry’s tourist gaze – visitors’ home culture automatically and mostly nonconsciously profoundly influences their perceptions, assessments, and interpretations of what they see when traveling and visiting away destinations. Model implementation includes applying Boolean algebra-based asymmetric tests instead of symmetric matrix algebra-based statistical tests – the asymmetric tests examine for the consistency of high scores in perceiving, assessing, and behaviors of complex configurations of antecedent conditions. A detailed empirical example of asymmetric testing includes consistent high scores for Americans, Brits, Canadians, and Germans for not shopping for gifts to take home during their visits to Australia. This primer also introduces the concept of the tourist meta-gaze – seeing and assessing outside the automatically activated culturally based tourist gaze.

Details

Tourists’ Perceptions and Assessments
Type: Book
ISBN: 978-1-78350-618-7

Keywords

Book part
Publication date: 30 November 2020

Maximiliano E. Korstanje

The Day the World Stopped is a science fiction film that narrates the days of mankind amid an alien invasion headed to avoid the climate change. We made the decision to use a…

Abstract

The Day the World Stopped is a science fiction film that narrates the days of mankind amid an alien invasion headed to avoid the climate change. We made the decision to use a similar title to narrate the facts that precede the outbreak of COVID-19 in Wuhan, China, and its immediate effects on the industry of tourism. Over years, scholars cited John Urry and his insight over the tourist gaze as well as the importance of tourism as a social institution. Of course, Urry never imagined that one day this global world would end. This chapter centers on the needs of discussing the concept of the wicked gaze, which exhibits the end of hospitality, a tendency emerged after 9/11. This chapter punctuates on the decline of hospitality—at least as it was imagined by ancient philosophers—in a way that the tourist gaze sets the pace to a wicked gaze. Whether hospitality and free transit were the foundational values of West, COVID-19, and the resulted state of emergency reveals a new unknown process of feudalization which comes to stay. The chapter is framed based on long-dormant philosophical debates, but given the complexity of this issue, the efforts deserve our attention.

Details

International Case Studies in the Management of Disasters
Type: Book
ISBN: 978-1-83982-187-5

Keywords

Article
Publication date: 5 October 2015

Wided Batat

The purpose of this paper is to draw on a subjective personal introspection (SPI) approach and Breakwell’s identity process theory (IPT) principles to show how elements from…

560

Abstract

Purpose

The purpose of this paper is to draw on a subjective personal introspection (SPI) approach and Breakwell’s identity process theory (IPT) principles to show how elements from different cultures are performed by an individual to form a unique patchwork identity, and how this patchwork identity will contribute to deepen tourist gaze and, thus, achieving and maintaining authentic destination experience.

Design/methodology/approach

The use of SPI gives the researcher an easy access to data collection of his personal, daily experiences related to changing destinations and consuming different places in Europe (France, UK and Italy), North America (USA and Canada) and North Africa (Algeria, Morocco and Egypt) for unlimited 24-hour access from an insider’s ongoing lived experiences.

Findings

The results show that Breakwell’s IPT four principles are an integral part of patchwork identity construction when living and experiencing several places. Patchwork identity encompasses the individual’s ability to cross different social and symbolic boundaries when experiencing different destination. Each cultural context contributes to the bricolage and the assemblage of individual patchwork identity revealing one or more IPT dimensions.

Practical implications

This paper serves to emphasize the importance of SPI-based research to patchwork identity construction in understanding the impact of cultural identity on tourist gaze. This approach can help marketers and tourism professionals to understand how consumers select the cultural elements that fit their identity and how the patchwork identity formed will contribute to deepen tourist gaze and destination experience of authenticity.

Originality/value

The use of IPT and SPI-based research to explore tourist gaze offers a comprehensive framework based on a personal introspective approach where the starting point is the meaning individual provides to his hyphenated identity as coping mechanism to respond to social, psychological, ideological, cultural, symbolic, functional, structural, etc., aspirations.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 5 October 2015

Arch G. Woodside

This introductory paper aims to offer a rudimentary model that describes the antecedent recipes for creating native-visitors. The paper describes what is unique and valuable about…

2139

Abstract

Purpose

This introductory paper aims to offer a rudimentary model that describes the antecedent recipes for creating native-visitors. The paper describes what is unique and valuable about the seven articles that follow in their descriptions and explanations of the behavior of native-tourists. This special issue is to honor the originality and value of the contributions of tourism research’s leading critic, John Urry.

Design/methodology/approach

The paper presents a paradigm that includes eight profiles of tourists identified by low/high conjunctions of knowledge, training and authentication of performances of tourism places. The study calls for a normative stance that tourists should develop a sense of obligation to learn before visiting to enrich understanding of what they are seeing and to reduce the negative outcomes of the tourist gaze. The method includes describing the unique and valuable contributions in each of the seven following articles in the issue.

Findings

The analysis and outcomes are viewable best as propositions from a thought experiment. The seven articles that follow the introduction are appropriate data for a meta-review of the development of new meanings of tourism generated from the concept of native-tourist.

Research limitations/implications

This study may spur necessary additional work to confirm that native-tourists do interpret performing tourist places differently and more richly than naïve tourists.

Originality/value

The article is high in originality in establishing the benefits from studying native-tourists as unique contributors to clarifying and deepening the meanings of tourism drama enactments.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 5 May 2020

Bingna Lin and Xiaoxiao Fu

The purpose of this paper is to offer an up-to-date review of the gaze, proposing new research agendas with regard to the various gazes actively operating at destinations.

1195

Abstract

Purpose

The purpose of this paper is to offer an up-to-date review of the gaze, proposing new research agendas with regard to the various gazes actively operating at destinations.

Design/methodology/approach

The study thoroughly and systematically reviewed the existing literature by gathering papers related to gaze research in tourism contexts. Analysis of existing knowledge is centered around the gaze and a triadic framework among three key stakeholders.

Findings

A theoretical schema of the gaze was developed via a thorough examination of existing studies. The framework disclosed the subject of the gaze, be it tourist-initiated and/or host-initiated, and tourist–host interactions. Along with five dominant types (tourist gaze, intratourist gaze, local gaze, mutual gaze and reverse gaze), a triadic framework among stakeholders was further revealed.

Originality/value

The literature review provides meaningful insights into gaze research in the tourism field, representing the first effort to delineate relationships among relevant stakeholders. Further, this study proposes future research priorities related to the tourist–host relationship for destination experience development.

Propósito

El propósito de esta investigación es ofrecer una reseña actualizada de la mirada del turista y proponer nuevas agendas de investigación sobre las diversas miradas que funcionan activamente en los destinos.

Diseño/metodología/método

Este estudio revisó de manera exhaustiva y sistemática la literatura existente sobre la mirada del turista mediante la recopilación de estudios e investigaciones relacionados. El análisis del conocimiento actual está enfocado en la mirada del turista y en el marco tripartito entre las tres principales partes interesadas.

Resultados

A través del examen exhaustivo de los estudios existentes, se desarrolló un modelo teórico de la mirada del turista. El marco revela el objecto de la mirada del turista, ya sea iniciada por el turista y/o por el anfitrión, y las interacciones entre ambos. Junto con los cinco tipos principales de mirada (turista, intra-turista, local, mutua e inversa), el marco tripartito entre las partes interesadas se reveló a detalle.

Originalidad/valor

La reseña bibliográfica ofrece una comprensión a fondo de la investigación y los estudios sobre la mirada del turista, lo cual representa el primer intento de delinear las relaciones entre las partes interesadas. Además, en el estudio se proponen prioridades de investigación relacionadas a la relación turista-anfitrión para el desarrollo de futuras experiencias turísticas.

Article
Publication date: 5 October 2015

Kirsten Holmes and Steven Rowley

This study aims to apply confirmatory personal introspection (CPI) to illuminate the experiences of the authors as partial native-visitors to Western Australia. The native-visitor…

Abstract

Purpose

This study aims to apply confirmatory personal introspection (CPI) to illuminate the experiences of the authors as partial native-visitors to Western Australia. The native-visitor is the tourist who is able to see beyond Urry’s shallow conception of the Tourist Gaze through their lengthy immersion as “insiders” in the destination’s culture. In this paper, the experiences of two immigrants, the authors, to Western Australia illustrate the different perspectives of the Tourist Gaze 4.0.

Design/methodology/approach

The paper uses CPI, as this is a more reliable method of uncovering a traveler’s experiences than subjective personal introspection because CPI uses additional data sources such as written historical records and photographs for confirming the researcher’s accounts. In this study, accounts of both authors alongside photographs are used to both confirm and contrast their individual experiences.

Findings

The paper demonstrates the varied forms of the tourist gaze, with an emphasis on that of the native visitor. The findings illustrate how individuals’ both maintain aspects of their original cultural identity and adopt those of the new country after an extended time living in that country. This enables individuals to see attractions and destinations from an insider perspective.

Practical implications

This study shows how even after an extended period of time living in a new country, visitors may not have the cultural confidence to behave as local residents at tourist attractions and destinations, which could limit their engagement and enjoyment of these experiences. Marketers should take this into account in designing and promoting tourist experiences to visitors.

Originality/value

CPI provides a valuable means for illustrating the range of perspectives within the Tourist Gaze 4.0. The method enables individuals’ rich experiences to be uncovered but at the same time uses multiple data sources to provide additional rigour.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

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