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Article
Publication date: 18 April 2017

Juan Ignacio Pulido-Fernández, Pablo Juan Cárdenas-García and Isabel Carrillo-Hidalgo

The purpose of this paper is to examine, through a microeconomic analysis, the extent to which trip characteristics influence tourism expenditure in 14 emerging urban-cultural…

Abstract

Purpose

The purpose of this paper is to examine, through a microeconomic analysis, the extent to which trip characteristics influence tourism expenditure in 14 emerging urban-cultural cities in Andalusia (Spain).

Design/methodology/approach

This analysis was carried out using an ordinary least squares method, which measures influence on tourism expenditure based on the trip characteristics of tourists visiting emerging urban-cultural cities. For this, the authors used 3,030 surveys conducted on tourists who, in 2013, visited 14 emerging urban-cultural cities in Andalusia (Spain).

Findings

It was confirmed that certain trip characteristics – type of accommodation, length of stay, trip planning and internet use – determine tourism expenditure in these destinations. The findings provide stakeholders in these destinations with information for the implementation of policies aiming to increase revenue in destinations where tourism development levels are still in their infancy and where, therefore, there are many unexploited opportunities.

Originality/value

First, this study identifies those trip characteristics which influence tourist expenditure in emerging urban tourist destinations. These destinations, to date, had not been previously analysed in expenditure segmentation studies. Second, aside from the factors traditionally analysed in scientific literature, other trip-specific variables were considered; these relate to the means by which tourists familiarise themselves with their destination and the way in which they plan their trip (use of the internet), as the rise of new technologies has radically changed tourism.

Article
Publication date: 1 March 2021

Agung Permana Budi, Made Antara, Anak Agung Putu Agung Suryawan Wiranatha and I. Nyoman Sudiarta

This paper aims to determine the effect of personal values and buying intention on repurchase intention. This paper is based on the social exchange theory (Cropanzano and…

Abstract

Purpose

This paper aims to determine the effect of personal values and buying intention on repurchase intention. This paper is based on the social exchange theory (Cropanzano and Mitchell, 2005) as a basis for understanding the relationship between tourists who give or exchange each other that contains embraced values or personal values between individuals from tourists based on certain social arrangements placing a moderating variable. As an illustration of social phenomena, especially tourism, which shows a non-linear relationship.

Design/methodology/approach

This study used a mixed-method research, combining quantitative and qualitative research techniques, in a single study. The use of mix method research is based on the consideration that the research variables are variables that are rarely used in previous studies so that there is limited literature to explain the research results. In the early stages of the research, a questionnaire was compiled based on all the research variables mentioned above. The questionnaire was then distributed to 160 respondents. The pre-test was carried out using the construct validity and the assistance of the SPSS 13.0 program for the level of reliability. The questionnaire was distributed using the purposive sampling method. The number of samples taken at each tourist attraction was 40 respondents in each tourist destination, namely, Nusa Dua, Kuta, Tanah Lot, Sanur and Ubud. Bali, fits the criteria of Hair et al. (2014).

Findings

This study has two novelties, the first is demographic variable that positions as a moderating variable the influence of personal value on buying intention and personal value on repurchase intention; and the second variable buying intention as an intervening variable between the influence of personal value on repurchase intention.

Research limitations/implications

This study has a limitation in that the questionnaire was only distributed to tourist destinations in Kuta, Nusa Dua, Sanur, Tanah Lot and Ubud. The object of this research is only focused on Chinese tourists, not other tourists either. Furthermore, this study does not distinguish between tourists who visit for the first time and tourists who visit several times which may be a moderating variable for the influence of personal value and buying intention on repurchase intention and the influence of personal value on buying intention.

Practical implications

The practical implications are as follows: tourism managers can use a tourism destination marketing strategy model that integrates independent and moderating variables in increasing buying intention and repurchase intention for Chinese tourists visiting Bali. Strategies that can be carried out by tourism managers in increasing buying intention and repurchase intention of tourists to visit Bali by identifying and creating values that are understood as values for tourists visiting Bali (personal value).

Social implications

Personal values that are adjusted to trends in the world of tourism that are felt and desired by a destination through tourists visiting Bali are one of the marketing strategies for tourism managers to increase the buying intention and repurchase intention of these tourists.

Originality/value

This study integrates personal values, demographics, buying intention and repurchase intention in evaluating Chinese tourists visiting Bali. Demographic variables in Chinese tourists as moderating variables based on age, education, gender, family, including their region of origin, it is very important to pay attention to the unique characteristics of Chinese tourists and the main differences between them, as an illustration of social phenomena, especially tourism, which shows a nonlinear relationship.

Details

International Journal of Tourism Cities, vol. 8 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 28 July 2021

Rocío Martínez Suárez, José Alberto Castañeda García and Miguel Ángel Rodríguez Molina

Knowing the behavior of tourists visiting cultural destinations enables better management of tourist flows, a better understanding of areas with greater tourist density and an…

Abstract

Purpose

Knowing the behavior of tourists visiting cultural destinations enables better management of tourist flows, a better understanding of areas with greater tourist density and an opportunity to decongest popular neighborhoods. The purpose of this study is to segment tourists according to their spatio-temporal behavior and identify the primary variables that characterize the resulting segments, which will help urban destinations prevent problems arising from the saturation of tourists in certain areas.

Design/methodology/approach

To do this, this paper analyzes the behavior of tourists visiting the southeastern Spanish city of Granada, one of the most highly visited cultural tourism destinations. The data analysis used the methodology of sequence alignment which is used to identify segments as a function of their contained elements and the order in which these appear.

Findings

The results demonstrate the existence of three segments with different behavioral patterns: the “explorer tourists” segment, the “non-traditional cultural tourists” segments and the “typical cultural tourists” segment. These segments show differences in the concentration of their visits. This study discovered that the segments that visit a greater number of destination areas are those with less cultural orientation, higher travel budgets and younger and more frequent visitors.

Originality/value

In the segmentation not only keep in mind the visited areas, but the order in which they were visited as well. In addition, one should consider the time that each tourist remains in each relevant zone of the destination, given that the visiting time is an important variable to assess the congestion of an area.

Details

International Journal of Tourism Cities, vol. 7 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Open Access
Article
Publication date: 22 July 2022

Rosângela Andrade Pessoa, Oderlene Oliveira and Lucas Lopes Ferreira Souza

This paper aims to identify how destination fascination is perceived by all participants involved in the tourism sector.

3131

Abstract

Purpose

This paper aims to identify how destination fascination is perceived by all participants involved in the tourism sector.

Design/methodology/approach

An exploratory and qualitative study was undertaken based on a literature review and three focus groups with travelers and tourism and marketing professionals.

Findings

The findings revealed that different perceptions precede a destination fascination among the three groups and that the construction of fascination is related to other variables. Through consulting the three groups, 12 variables were identified, and a framework was proposed addressing the background of destination fascination and how it relates to memorable experiences and the intention to (re)visit. Another important finding is the need for tourism professionals to collaborate with marketing professionals to meet tourists’ expectations. In addition, it was found that fascination can occur before visiting a place.

Originality/value

This paper advances the literature on four points: it presents evidence that fascination can occur even before visiting a destination; it verifies which variables are related to the multidimensional construct of destination fascination and how this relationship is observed by the three distinct groups; it identifies how the construction of destination fascination occurs; and it explains how tourism and marketing professionals can help fulfill travelers’ wishes.

Factores que hacen que un destino sea fascinante y motivan la (re)visita

Objetivo

Identificar cómo perciben la fascinación por el destino todos los participantes implicados en el sector turístico.

Diseño/metodología/enfoque

Se realizó un estudio exploratorio y cualitativo basado en una revisión bibliográfica y tres grupos de discusión con viajeros y profesionales del turismo y el marketing.

Resultados

Los resultados revelaron que diferentes percepciones preceden a la fascinación por un destino entre los tres grupos y que la construcción de la fascinación está relacionada con otras variables. Mediante la consulta a los tres grupos, se identificaron 12 variables y se propuso un marco que aborda los antecedentes de la fascinación por el destino y su relación con las experiencias memorables y la intención de (re)visitarlo. Otra conclusión importante es la necesidad de que los profesionales del turismo colaboren con los del marketing para satisfacer las expectativas de los turistas. Además, se descubrió que la fascinación puede producirse antes de visitar un lugar.

Originalidad

Este artículo avanza en la literatura en cuatro puntos: (i) presenta evidencias de que la fascinación puede ocurrir incluso antes de visitar un destino, (ii) verifica qué variables están relacionadas con el constructo multidimensional de la fascinación por el destino y cómo esta relación es observada por los tres grupos distintos, (iii) identifica cómo ocurre la construcción de la fascinación por el destino, y (iv) explica cómo los profesionales del turismo y del marketing pueden ayudar a cumplir los deseos de los viajeros.

使一个目的地吸引人并促使人们(再)访问的因素

目的

确定参与旅游部门的所有参与者是如何看待目的地魅力的。

设计/方法/途径。

在文献综述和与旅游者、旅游和营销专业人士的三个焦点小组的基础上, 进行了一项探索性和定性的研究。

研究结果。

研究结果显示, 在这三个群体中, 不同的认知会导致对目的地的迷恋, 迷恋的构建与其他变量有关。通过咨询这三个群体, 确定了12个变量, 并提出了一个框架, 解决了目的地魅力的背景, 以及它与难忘的经历和(再)访问的意图之间的关系。另一个重要的发现是, 旅游专业人士需要与营销专业人士合作, 以满足游客的期望。此外, 研究还发现, 迷恋可以在访问一个地方之前发生。

原创性。

本文在四点上推动了文献的发展:(i)它提出了证据, 证明迷恋甚至在访问一个目的地之前就可以发生, (ii)它验证了哪些变量与目的地迷恋的多维构造有关, 以及这种关系是如何被三个不同的群体观察到的, (iii)它确定了目的地迷恋的构造如何发生, 以及(iv)它解释了旅游和营销专业人士如何帮助实现旅游者的愿望。

Article
Publication date: 17 May 2021

Juliana Juliana, Febika Fitrian Putri, Neni Sri Wulandari, Udin Saripudin and Ropi Marlina

This study aims to investigate the influence of Muslim tourist perceived value (MTPV) on Muslim millennials’ intention to revisit Bandung (Indonesia) with customer satisfaction as…

1819

Abstract

Purpose

This study aims to investigate the influence of Muslim tourist perceived value (MTPV) on Muslim millennials’ intention to revisit Bandung (Indonesia) with customer satisfaction as an intervening variable.

Design/methodology/approach

Using quantitative methods, this study analyzed responses to a questionnaire distributed to 250 respondents from all over Indonesia. To test the hypothesis, the data were analyzed through Path Analysis using SPSS 24.I software.

Findings

The results suggest that MTPV has a significant effect on revisit intention to the city. This finding affirms that Islamic values and customer satisfaction are very important in encouraging millennial Muslims to revisit Bandung (Indonesia).

Practical implications

To increase Muslim millennials’ intention to revisit Bandung (Indonesia), tourist perceived value and satisfaction are central factors. The government's role is central in promoting halal tourism through various platforms, such as social media, seminars, workshops inter alia to increase MTPV and satisfaction rate toward the city. In addition, stakeholders in tourism sector should raise the awareness to support and encourage halal tourism through certifications of halal products and tourism services, and view halal tourism as a promising sector of tourism.

Originality/value

This study is the first to study the effects of Muslim tourists perceived value on revisit intention of millennial Muslims to Bandung (Indonesia) with customer satisfaction as an intervening variable. This study reveals the strengths and weaknesses of the perceived value of Muslim tourists in influencing millennial Muslims to revisit the city.

Details

Journal of Islamic Marketing, vol. 13 no. 1
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 29 November 2019

Ferda Yerdelen Tatoglu and Hasan Gul

This study aims to estimate the determinants of international tourist flows between destinations by using the panel gravity model.

Abstract

Purpose

This study aims to estimate the determinants of international tourist flows between destinations by using the panel gravity model.

Design/methodology/approach

The multi-dimensional panel gravity model was used to analyse tourism originating from 30 different countries to the 14 most-visited countries in the world between 2008 and 2016. Income (i.e. per capita gross domestic product for both the origin and destination countries), distance between countries, various economic indicators and six dummy variables were added to the gravity model as control variables.

Findings

The results indicated that tourist arrivals depended mainly on economic factors, i.e. income and trade variables were significant determinants of tourist arrivals. The results also suggested that estimated international tourist flows are a negative function of distance, as is postulated in economic theory.

Originality/value

In recent years, gravity models have been used frequently to analyse international tourism demand and have demonstrated their ability to evaluate the effects of various determinants of international tourism for many countries. The literature includes studies that used a two-dimensional panel gravity model to analyse the determinants of tourism demand to a single country from many different countries. This study differs in terms of specificity; in that, it relied on a three-dimensional panel gravity model that allowed for modelling of multiple destination countries. As a result, more comprehensive and general results relative to the determinants of tourism demand were obtained. In addition, the application of a non-nested three-dimensional panel data model, which has limited use, contributes a new perspective to the econometric literature.

Purpose目的

本研究旨在通过采用面板引力模型来估计目的地之间国际旅游流量的决定因素。

Design/methodology/approach设计/方法/方法

多维面板引力模型用于分析2008年至2016年间来自30个不同国家的游客赴世界上前14位旅游目的地国家的旅游情况。收入(即客源国和目的地国家的人均国内生产总值), 国家之间的距离, 各种经济指标和六个虚拟变量作为控制变量加入到引力模型中。

Findings调查结果

结果表明, 游客到访主要取决于经济因素, 即收入和贸易变量是游客到访的重要决定因素。结果还表明, 估计的国际旅游流量是距离的负函数。

Originality/value创意/价值

近年来, 引力模型经常被用来分析国际旅游需求, 并证明了它们能够评估许多国家的各种国际旅游决定因素的影响。文献包括使用二维面板引力模型来分析来自许多不同国家的单个国家的旅游需求的决定因素的研究。该研究的不同之处在于, 它依赖于非嵌套集合模型三维面板引力模型, 允许对多个目的地国家进行建模。因此, 此研究获得了与旅游需求决定因素相关的更全面和广泛的结果。此外, 使用不常运用的非嵌套三维面板数据模型的应用为计量经济学文献提供了新的视角。

关键词

国际旅游需求, 重力模型, 多维面板数据模型

Propósito

Este estudio tiene como objetivo estimar los determinantes de los flujos turísticos internacionales entre destinos mediante el uso del modelo de panel de gravedad.

Diseño/metodología/enfoque

El modelo de gravedad de panel multidimensional se utilizó para analizar el turismo que se originó en 30 países diferentes a los 14 países más visitados del mundo entre 2008 y 2016.

Resultados

Los resultados indicaron que las llegadas de turistas dependían principalmente de factores económicos, es decir, las variables de ingresos y comercio fueron determinantes significativos de las llegadas de turistas. Los resultados también sugirieron que los flujos turísticos internacionales estimados son una función negativa de la distancia.

Originalidad/valor

En los últimos años, los modelos de gravedad se han utilizado con frecuencia para analizar la demanda turística internacional y han demostrado su capacidad para evaluar los efectos de varios determinantes del turismo internacional para muchos países. La literatura incluye estudios que utilizaron un modelo de gravedad de panel bidimensional para analizar los determinantes de la demanda turística a un solo país desde muchos países diferentes. Este estudio difiere en términos de especificidad en que se basó en un modelo tridimensional de panel de gravedad que permitió el modelado de múltiples países de destino.

Palabras clave

Demanda turística internacional, Modelo de gravedad, Modelo de datos de panel multidimensional

Details

Tourism Review, vol. 75 no. 2
Type: Research Article
ISSN: 1660-5373

Keywords

Book part
Publication date: 5 December 2018

Wan-Yu Liu

This research constructs the critical predictors of visitation that shall allow the practitioners to foresee the visitation in the years to come through secondary data. For this…

Abstract

This research constructs the critical predictors of visitation that shall allow the practitioners to foresee the visitation in the years to come through secondary data. For this study, tourist arrival data associated with the most popular forest park (i.e., Xiton Forest Park) in Taiwan along with relevant socio-economic data are utilized. This research adopts a group of analytical procedures involving correlation analysis, regression, and curve estimation analyses. The results show that the number of holiday per month and the average monthly rainfall have positive and negative correlations, respectively, with the visitation. Meanwhile, average monthly temperature and monthly gross domestic product per capita show a positive correlation in all three analytical methods and therefore are regarded as the primary predictors of tourist arrival. Consequently, this study provides managerial implications to increase the tourist arrivals to the forest park.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-78769-303-6

Keywords

Article
Publication date: 11 June 2018

Salmi Mohd Isa, Phaik Nie Chin and Nurul Ulfah Mohammad

This study aims to align the theoretical foundations of Halal tourism to conventional tourism paradigms. It investigates Muslim tourists’ perception of value in the context of…

3229

Abstract

Purpose

This study aims to align the theoretical foundations of Halal tourism to conventional tourism paradigms. It investigates Muslim tourists’ perception of value in the context of tourist destinations in Malaysia.

Design/methodology/approach

The partial least square structural equation modelling uses SMART–PLS for 170 Muslim tourists and uses a positive research approach with a quantitative basis of enquiry. Six variables of Muslim tourist perceived value, such as price, social, emotion and quality, and Halal physical and nonphysical attributes are examined. In addition, this study also examines the mediating effect of destination experience in Malaysia’s environment (i.e. infrastructure, atmosphere and culture) and the relationship between Muslim tourist perceived value and tourist satisfaction.

Findings

Overall, the results indicate that price and social variables had no impact on tourist satisfaction, whereas other variables such as quality, emotion and Halal physical and nonphysical attributes had a direct impact on tourist satisfaction especially with the mediating effect of destination experience.

Practical implications

The effects of cognitive, affective and Islamic (i.e. Halal) values on tourist satisfaction were examined as also the importance of destination experience on tourist satisfaction.

Originality/value

This study also found that destination experience influenced tourist satisfaction significantly.

Details

Journal of Islamic Marketing, vol. 9 no. 2
Type: Research Article
ISSN: 1759-0833

Keywords

Open Access
Article
Publication date: 12 November 2021

Sachin Kumar Behera, Punit Gautam and Sarat Kumar Lenka

This study examines how tourists’ buying behavior toward souvenirs plays a pivotal role and explores the moderating role of prominent souvenirs in the marketing context. This…

1945

Abstract

Purpose

This study examines how tourists’ buying behavior toward souvenirs plays a pivotal role and explores the moderating role of prominent souvenirs in the marketing context. This study aims to examine the importance and the current status of the souvenir purchase behavior in Raghurajpur and Pipili village of Puri district in Odisha.

Design/methodology/approach

Purchasing behaviors of tourists such as different variables and tourist demographics were examined. The current study used the structural equation model (SEM) and regression in analyzing unique data from 400 tourists visiting the villages.

Findings

The research findings indicate that all the variables taken into consideration for research are accurate and are positively associated with tourist engagement in souvenir buying. All the factors are taken into consideration also proved significant toward the dependent variable, i.e. buying behavior. It is argued that adequate attention to the purchase behavior of tourists was not given by academic scholars, professionals and officials in Odisha.

Research limitations/implications

The current study was limited to the two prominent villages of Odisha famous for handicrafts. Future research might address behavioral studies in other states of India or the place of Odisha. In the present study, data were collected from the tourist sample while exiting the village after shopping. Methods could be developed to elicit responses from tourists after they reached their homes to determine if their responses toward souvenir buying differ. Souvenirs and souvenir buying behavior is an untapped field of research in India.

Practical implications

This study has enormous potential to contribute to the existing literature on souvenir purchase behavior of tourists in Indian context. The current study will use the identified variables to predict the behavior of tourists towards souvenirs so that craftsmen and policy makers can make an effective marketing mix to brand the souvenirs.

Social implications

This study is intended to anchor on souvenir purchase patterns of tourists in Pipili and Raghurajpur. An investigation of tourist shopping orientations for souvenir product holds potential for retailers to better direct marketing efforts to a non-local clientele. Understanding and analyzing variables would give government, craftsmen and other stakeholders to properly make marketing strategies for the handicraft sector. Handicrafts of Odisha are rapidly becoming commercialized items, and the authenticity is dying. This study can make the stakeholders aware of the tourist’s needs and preferences.

Originality/value

The authors provide a holistic and grounded understanding of the souvenir buying behavior of tourists in two prominent villages of Odisha through SEM and other indicators of souvenir buying from tourist’s perspective.

Details

Vilakshan - XIMB Journal of Management, vol. 19 no. 2
Type: Research Article
ISSN: 0973-1954

Keywords

Article
Publication date: 11 November 2022

Fangxuan (Sam) Li, Yuanyuan Shang and Qianqian Su

The purpose of this study is to propose and test a model that is composed of immersion, perceived attractiveness, happiness, satisfaction and behavioral intention in light of the…

1279

Abstract

Purpose

The purpose of this study is to propose and test a model that is composed of immersion, perceived attractiveness, happiness, satisfaction and behavioral intention in light of the extended cognitive-affective-conative model.

Design/methodology/approach

To test the suggested research model, 271 genuine on-site questionnaires were gathered.

Findings

Immersion was found to positively affect perceived attractiveness and happiness. It is also suggested that perceived attractiveness and happiness mediate the association between immersion and tourist satisfaction.

Research limitations/implications

This study also has advantageous marketing and management implications for destination managers and marketers to improve tourist satisfaction.

Originality/value

As per the authors’ knowledge, this is the very first study that inspects the mechanism by which how immersion influences tourist satisfaction.

目的

利用拓展的认知-情感-意动理论, 本研究旨在提出和测试一个将沉浸感、感知吸引力、幸福感和行为意图联系起来的模型。

设计/方法

本研究收集线下有效样本271份。

发现

本研究发现沉浸对感知吸引力和幸福感有正向影响。本研究还提出感知吸引力和幸福感在沉浸感和游客满意度之间的关系中起中介作用。

研究意义

本研究还为目的地营销人员提供有用的营销和管理启示, 以提高游客满意度。

创意/价值

这是探索沉浸感如何影响游客满意度的机制的研究首批研究之一。

Propósito

Este estudio tiene como objetivo proponer y probar un modelo que vincula la inmersión, el atractivo percibido, la felicidad, la satisfacción y la intención de comportamiento basado en el modelo cognitivo-afectivo-conativo (CAC) extendido.

Diseño/metodología/enfoque

Se recogieron un total de 271 cuestionarios in situ válidos para probar el modelo de investigación propuesto.

Hallazgos

Se encontró que la inmersión afecta positivamente el atractivo y la felicidad percibidos. También se propone que el atractivo percibido y la felicidad median la relación entre la inmersión y la satisfacción del turista.

Limitaciones/implicaciones de la investigación

Este estudio también proporciona implicaciones útiles de marketing y gestión para que los comercializadores de destinos mejoren la satisfacción del turista.

Originalidad/valor

Este es el primer estudio que explora el mecanismo detrás de cómo la inmersión influye en la satisfacción del turista.

1 – 10 of over 11000