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1 – 10 of over 3000
Article
Publication date: 13 August 2018

Svetlana Berezka, Mikhail Y. Kolkov and Elena V. Pereskokova

This paper aims to analyze the modern approaches to the development of tourist value proposition and to discuss relevant cases of small cities in Russia.

Abstract

Purpose

This paper aims to analyze the modern approaches to the development of tourist value proposition and to discuss relevant cases of small cities in Russia.

Design/methodology/approach

The paper uses a case study approach based on the experience in Vladimir Region with respect to government and its support for tourism development.

Findings

Based on the analysis of the main approaches to the development of tourist value propositions of small cities, the experience of the Vladimir Region is used to discuss composite tourist products that combines different values for tourists.

Practical implications

Several recommendations are offered for developing and improving the tourist value propositions of small cities, including clear positioning of a destination from competitors, communicating values that are of high interest to target segments, event marketing, extension of tourist experiences and networking of small cities that can contribute to the composite tourist value proposition.

Originality/value

The main output of this paper is to provide understanding of approaches to developing tourist value propositions for small cities that can be used in transitional economies to contribute to the sustainable development of the territory, based on the experience of the Vladimir Region, Russia.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 13 August 2018

Igor Bukharov and Svetlana Berezka

This paper aims to highlight the role of tourist gastronomy experiences and the possible contribution of the local gastronomy to a tourist destination’s attractiveness and…

1046

Abstract

Purpose

This paper aims to highlight the role of tourist gastronomy experiences and the possible contribution of the local gastronomy to a tourist destination’s attractiveness and competitiveness.

Design/methodology/approach

The paper proposes a conceptual framework for understanding the role of local gastronomy in destination attractiveness and competitiveness. It is based on an analysis of a case study of Russian experiences in developing a gastronomy value proposition for tourists.

Findings

The paper indicates the potential for a gastronomy value proposition, as this is important to tourists and it makes a positive contribution to destination’s attractiveness. The paper also reveals some challenges in the Russian hospitality market from a gastronomy perspective.

Practical implications

Several recommendations are presented in support of the creation of a gastronomy value proposition based on regional culinary heritage and local food products specifics.

Originality/value

The paper provides insights on the role of a given destination’s gastronomy in tourism development in Russia. The study also contributes to the literature on emerging markets by providing an overview of the main challenges for gastronomy in the Russian hospitality market.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Open Access
Article
Publication date: 25 August 2021

Salvatore Ammirato, Alberto Michele Felicetti, Roberto Linzalone and Daniela Carlucci

Digitalization had a relevant impact on the cultural tourism sector, both demand and supply. If, on the one hand, advances in digital technologies provided tourists with new…

8290

Abstract

Purpose

Digitalization had a relevant impact on the cultural tourism sector, both demand and supply. If, on the one hand, advances in digital technologies provided tourists with new mobile services able to amplify the cultural experience, on the other hand, they catalyzed the development of new business models by digital enterprises. This paper has a twofold purpose: to detect business models and key characteristics of mobile apps for cultural tourism and to analyze the offering of app-based services in this sector.

Design/methodology/approach

The authors defined a methodology to identify, characterize and analyze a particular category of digital products for cultural tourism: app-based services. They are studied in terms of value creation, proposition and capture with the aim to identify the distinctive features of business models. As a result, the authors identified a classification framework on three main dimensions, namely “how to exploit mobile app features to create value for cultural tourists” (value creation), “which valuable services are delivered to cultural tourists” (value proposition) and “how companies are rewarded for the value they offered” (value capture). The authors apply the framework to perform a situation analysis of app-based services in the cultural tourism market.

Findings

The analysis highlights that digital enterprises offering app-based services do not fully exploit advances in technologies about users' value requirements. Hence, the results of our work suggest some directions that digital enterprises may follow to better exploit mobile app technology.

Originality/value

To date, little research has been devoted to investigating cultural tourism business models involving the exploitation of mobile app-based services. This research provides a useful framework to analyze fundamental aspects of business models in this sector. Such a framework represents a practical tool that provides fruitful insights for the design of a new generation of app-based services within the so-called “Internet of things” domain.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 28 no. 8
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 13 August 2018

Marina Y. Sheresheva

This paper aims to review the contributions made to the strategic question about the challenges and opportunities driving the Russian tourism and hospitality market as it becomes…

Abstract

Purpose

This paper aims to review the contributions made to the strategic question about the challenges and opportunities driving the Russian tourism and hospitality market as it becomes more diverse with new destinations.

Design/methodology/approach

Based on the strategic question, a brief analysis of each contribution was carried out to identify the key findings, as they relate to the theme.

Findings

The findings reveal 11 key characteristics related to major issues and shifts in the contemporary Russian tourism and hospitality market.

Research limitations/implications

The findings add to the literature on hospitality and tourism in emerging markets by unveiling the pros and cons of developing new destinations and types of tourism in Russia. Overall, the theme issue provides a useful framework for discussion with a wider range of stakeholders. This is important to both academics and practitioners engaged in hospitality and tourism development and research.

Originality/value

All 11 articles have contributed different perspectives to the topic and confirm that it is important for all key stakeholders to consider both international trends in hospitality and tourism and the region-specific resources and opportunities that make many parts of Russia potentially attractive to different target audiences with broad interests and preferences.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Open Access
Article
Publication date: 26 July 2021

Mauro Dini and Tonino Pencarelli

The purpose of this paper is to conceptually examine the phenomenon of wellness tourism under a holistic and systemic lens, focusing on the offer system and the main components…

15124

Abstract

Purpose

The purpose of this paper is to conceptually examine the phenomenon of wellness tourism under a holistic and systemic lens, focusing on the offer system and the main components necessary for the staging of wellness experiences. This approach to holistic wellbeing within the tourism sector has led to a broadening of the type of services and experiences that make up the value propositions that can positively contribute to people’s wellbeing.

Design/methodology/approach

This study identifies and defines the components of wellness tourism (including sectors not traditionally associated with it) through a review and analysis of the extant literature on “wellness tourism” and “wellbeing tourism” of the past two decades; the components were classified through an open coding process.

Findings

Wellness tourism, as a broad multidimensional concept, is composed by ten different components of the offer system: hot springs, spas, medical tourism, care of the body and mind, enogastronomy, sports, nature and environment, culture, spirituality and events. Each of these categories may represent a single touristic offer targeted to specific market segments, but they may also be one of several components within an integrated mix of tourism products proposed.

Originality/value

A holistic view of wellness tourism has implications for strategic marketing processes. Destination Management Organizations and company managers should segment their demand according to more innovative criteria than what has traditionally been adopted for wellness in terms of health care and medical procedures. Value propositions for tourists should be wellness-driven to satisfy the growing demand for wellness/well-being and should involve the participation of all the various actors and producers within the wellness tourism offer system at wellness destinations.

康养旅游及其组成元素:一个全方位的视角

目的

此一论文会以全面和有系统的目光, 谈及康养旅游的现象, 并集中于康养旅游的供应系统和主要组成元素。此一以全面身心健康为目的的旅游行业, 使不同服务的覆盖范围和经验得以扩而充之, 提供有利条件正面地影响着人们的身心健康。

研究方法

本研究会分辨和定义康养旅游的组成元素(以及其他在传统定义上被排除的行业), 透过重新审视和分析近20年有关于康养旅游(Wellness tourism)和健康旅游(Wellbeing tourism)的现存文献。同时, 所有元素会以开放式译码 (open coding)来分类。

成果

康养旅游, 作为一个多元概念, 基本上与十个不同的供应行业相关:温泉, 水療, 医疗旅游, 身心护理, 饮食, 运动, 自然环境, 文化, 灵修和特办活动。不同类别的行业可以在代表市场上不同供需关系的同时, 也可以代表供应上可以有一种混合套餐供应。

研究建议

以全面的目光去看康养旅游可以为市场策略定下基础。目的地管理公司(DMO)和不同的公司经理应该在分辨服务需求的时候, 多采用新颖的标准, 摒弃只包括医疗的传统健康观念。为游客订立的价值主张(Value propositions)应以全面身心健康为主导, 以满足对康养(Wellness)和健康(Wellbeing)不断上升的需求; 亦应大力度地提升所有安康旅游工作人员与顾客的互动和参与。

El turismo de bienestar y los componentes de su sistema de oferta: una perspectiva holística

Propósito

Este artículo examina conceptualmente el fenómeno del turismo de bienestar desde una perspectiva holística y sistémica, centrándose en el sistema de oferta y los principales componentes necesarios para la puesta en escena de experiencias de bienestar. Este enfoque de bienestar integral dentro del sector turístico ha propiciado una ampliación del tipo de servicios y experiencias que integran las propuestas de valor que pueden contribuir positivamente al bienestar de las personas.

Diseño/metodología/enfoque

Este estudio identifica y define los componentes del turismo de bienestar (incluidos los sectores no asociados tradicionalmente con él), a través de una revisión y análisis de la literatura existente sobre “turismo de bienestar” de las dos últimas décadas; los componentes se han clasificado mediante un proceso de codificación abierto.

Conclusiones

El turismo de bienestar está compuesto conceptualmente por diez componentes diferentes de ofertas: aguas termales, spas, turismo sanitario, cuidado de cuerpo y mente, enogastronomía, deportes, naturaleza y medio ambiente, cultura, espiritualidad y eventos. Cada una de estas categorías puede representar una única oferta turística para segmentos de mercado específicos, pero también pueden ser uno de los varios componentes de una combinación integrada de productos turísticos.

Originalidad/valor

Esta concepción holística del bienestar sugiere que, en el contexto de los procesos de marketing estratégico, las DMO y los gerentes de negocio deben segmentar la demanda con criterios innovadores respecto a los tradicionales de salud y médicos. Además, deben formular propuestas de turismo orientado al bienestar, valorizando los componentes de la oferta capaces de interceptar la creciente demanda de bienestar e implicando a los distintos productores del sistema de oferta de wellness que operan en los destinos de bienestar

Open Access
Article
Publication date: 23 November 2023

Silvia Baiocco and Paola M.A. Paniccia

This paper aims to better understand how business model innovation (BMI) occurs in the context of sustainable entrepreneurship, emphasizing the dialectical nature of…

Abstract

Purpose

This paper aims to better understand how business model innovation (BMI) occurs in the context of sustainable entrepreneurship, emphasizing the dialectical nature of entrepreneurial relationships. To do so, key interdependencies and reciprocal influences between internal/firm-specific and external/environmental factors underlying BMI for sustainability are analysed through co-evolutionary lenses.

Design/methodology/approach

A co-evolutionary framework is developed and applied to a longitudinal business model (BM) analysis of 15 Italian widespread hotels, which creatively use historic villages at risk of abandonment to establish their hotels.

Findings

Largely influenced by the interplay between internal and external factors, BMI of widespread hotels occurs through multilevel co-adaptations, which are recognised as virtuous by all stakeholders involved. Effective variations of the BM value elements are selected resulting in circular economy practices, which are retained for successful BMI, radical (first) and incremental (thereafter). Knowledge of specific local and multi-local conditions, time awareness and a future-oriented temporal perspective, by both entrepreneurs and policymakers, favour this dynamic.

Practical implications

Developing targeted policies and practices based on increased organisational knowledge supported by indicators can help in selecting and retaining successful variations of BMs appropriately in/with time with positive effects on firms' performance and sustainable development.

Originality/value

This study provides a novel co-evolutionary framework that explicitly links sustainable entrepreneurship and BM concepts in the accommodation sector. It further proposes a dynamic and holistic explanation of BMI for sustainability from which the crucial roles of the time-knowledge binomial and circular practices emerge.

Details

Business Process Management Journal, vol. 29 no. 8
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 13 August 2018

Marina Y. Sheresheva

This paper aims to review recent developments in the Russian tourism and hospitality market and to underline Russia’s strong tourism prospects – despite the challenges it has to…

Abstract

Purpose

This paper aims to review recent developments in the Russian tourism and hospitality market and to underline Russia’s strong tourism prospects – despite the challenges it has to face.

Design/methodology/approach

The study sets the scene for the theme issue (that draws from both academia and industry) by discussing the challenges facing the contemporary Russian tourism and hospitality market. It also profiles the efforts of the Russian Government to boost tourism development in different Russian regions that are potentially attractive tourist destinations due to their natural resources and cultural heritage.

Findings

The paper sheds light on the major shift to domestic tourism that is partly due to the turbulent economic environment that is forcing Russia to search for internal sources of development. At the same time, the decision to rely on diversity of opportunities and sustainable regional tourism makes it possible to have a broad variety of tourist value propositions in almost all parts of Russia. This also makes Russia more attractive to foreign tourists. Still, to make Russia a popular destination internationally, improvement in almost all elements of the Russian tourist product is needed.

Originality/value

This theme issue provides an analysis and evaluation of tourism development in Russia in the current decade and, in so doing, contributes to knowledge of the fast developing Russian tourism and hospitality market by unveiling a number of new tourist products and destinations in different Russian regions.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Book part
Publication date: 1 March 2021

Manuela Pilato, Marco Platania and Hugues Séraphin

This chapter contributes to the overall tourist satisfaction to local economies using sustainable practices. The aim therefore is to analyse to what extent the characteristics of…

Abstract

This chapter contributes to the overall tourist satisfaction to local economies using sustainable practices. The aim therefore is to analyse to what extent the characteristics of a product and service can bridge the gap between locals and visitors. This chapter is based on secondary data. We find evidence for six themes which are considered to be the most theoretical issue affecting the studies on street food in tourism considered in the analysis.

Results show that street food tourism, as a new paradigm, can be a viable option while thinking the process of sustainable tourism development in emerging destinations. Our findings have clear implications for the fast growing literature on overtourism and related perverse impacts (conceptual contribution) giving also additional options to Destination Marketing Organisations' (DMOs) managers in terms of strategy to combat tourismphobia analysed in the study. Proposals for future research will also be outlined.

Details

Tourism in the Mediterranean Sea
Type: Book
ISBN: 978-1-80043-901-6

Keywords

Article
Publication date: 13 August 2018

Marina Y. Sheresheva and Richard Teare

This paper aims to profile the WHATT theme issue “Why is the Russian tourism and hospitality market becoming more diverse with new destinations?” with reference to the experiences…

Abstract

Purpose

This paper aims to profile the WHATT theme issue “Why is the Russian tourism and hospitality market becoming more diverse with new destinations?” with reference to the experiences of the theme editor and writing team.

Design/methodology/approach

This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

Findings

This paper provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry, identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question.

Practical implications

The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing.

Originality/value

The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the changes occurring in the Russian tourism and hospitality market.

Details

Worldwide Hospitality and Tourism Themes, vol. 10 no. 4
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 26 June 2021

Arun Thirumalesh Madanaguli, Puneet Kaur, Stefano Bresciani and Amandeep Dhir

Entrepreneurship in the rural hospitality and tourism sector (RHT) has received wide attention in the past decade. However, a systematic review on this topic is currently lacking…

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Abstract

Purpose

Entrepreneurship in the rural hospitality and tourism sector (RHT) has received wide attention in the past decade. However, a systematic review on this topic is currently lacking. This study aims to track the progress of the RHT and entrepreneurship literature by examining the various thematic research areas, identifying the research gaps and forecasting avenues of future research on the topic.

Design/methodology/approach

This paper catalogs and synthesizes the body of literature from the year 2000–2020 using a systematic literature review methodology. After discussing a brief history of RHT and entrepreneurship, the current study presents a review of 101 research articles.

Findings

The review highlights that RHT and entrepreneurship have received relatively limited attention from entrepreneurship journals. The content analysis revealed different gaps and limitations in the understanding of entrepreneurship in RHT, including a predominance of qualitative studies with limited theoretically-grounded and generalizable empirical studies. Furthermore, a high concentration of studies is from European countries. Six main thematic research areas were identified, namely, barriers and enablers, the roles of an entrepreneur, women in RHT, influencers of firm performance, innovation and value creation and methodological commonalities. The review also advances an RHT entrepreneurship ecosystem framework to summarize the findings.

Originality/value

Six promising research avenues are outlined based on the six themes identified. The suggested research questions draw from allied literature on small and medium businesses, innovation, women entrepreneurship and institutions to encourage the interdisciplinary cross-pollination of ideas. The findings are summarized in a novel research framework.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 8
Type: Research Article
ISSN: 0959-6119

Keywords

1 – 10 of over 3000