Search results

1 – 10 of over 4000
Book part
Publication date: 30 November 2020

Hugo Padrón-Ávila

In this chapter, the concept, use, evolution, problems and implications of tracking techniques in tourism and hospitality research are addressed. First, the concept of tracking is…

Abstract

In this chapter, the concept, use, evolution, problems and implications of tracking techniques in tourism and hospitality research are addressed. First, the concept of tracking is defined and its applications in different sciences and, particularly, in tourism and hospitality are explained. Then, the past, present and uncertain future of tracking techniques is briefly discussed, including the evolution of the different types of tools used to track the places visited by tourists. Afterward, this chapter continues pointing to the limitations of tracking tools and it points to combining different tracking techniques as a key element to gather more accurate data from tourists. Last, this chapter focuses on the implications of data gathered through tracking tools for destination and industry managers. This chapter may serve to students interested in understanding how the generation of tourism statistics is expected to evolve during next years and to practitioners pretending to improve the management of tourism destinations or enterprises.

Details

The Emerald Handbook of ICT in Tourism and Hospitality
Type: Book
ISBN: 978-1-83982-689-4

Keywords

Open Access
Article
Publication date: 14 March 2016

Tatjana Thimm and Ralf Seepold

The purpose of this paper is to find out tourism movement patterns via the tracking of tourists with the help of positioning systems like GPS in the rural area of the Lake…

7623

Abstract

Purpose

The purpose of this paper is to find out tourism movement patterns via the tracking of tourists with the help of positioning systems like GPS in the rural area of the Lake Constance destination in Germany. In doing so past, present and future of tourist tracking is illustrated.

Design/methodology/approach

The tracking is realized via common smartphones extended by an app, with dedicated sensors like position loggers and a survey. The three different approaches are applied in order to compare and cross-check results (triangulation of data and methods).

Findings

Movement patterns turned out to be diverse and individualistic within the rural destination of Lake Constance and following an ants trail in sub-destinations like the city of Constance. Repeat visitors and first-time visitors alike always visit the bigger cities and main day-trip destinations of the Lake. A possible prediction tool enables new avenues of governing tourism movement patterns.

Research limitations/implications

The tracking techniques can be developed further into the direction of “quantified self” using gamification in order to make the tracking app even more attractive.

Practical implications

An algorithm-based prediction tool would offer new perspectives to the management of tourism movements.

Social implications

Further research is needed to overcome the feeling of invasiveness of the app to allow tracking with that approach.

Originality/value

This study is original and innovative because of the first-time use of a smartphone app in tourist tracking, the application on a rural destination and the conceptual description of a prediction tool.

Details

Journal of Tourism Futures, vol. 2 no. 1
Type: Research Article
ISSN: 2055-5911

Keywords

Book part
Publication date: 25 January 2023

Malin Zillinger

This chapter aims to encourage tourism researchers to widen their scope of method when studying tourist behavior. It does so by debating tracking mobility and planning exercises…

Abstract

This chapter aims to encourage tourism researchers to widen their scope of method when studying tourist behavior. It does so by debating tracking mobility and planning exercises as meaningful complements in researchers’ method repertoire. Both methods have been found to reflect tourist behavior in a more accurate way than do, for example, surveys and interviews, which rather mirror what tourists say they do, instead of reflecting what they actually do. This chapter presents studies in which tracking mobility and planning exercises have been used, and elaborates on their importance for theory building in future tourism research. Findings show that both methods score high in ecological validity. The chapter gives concrete assistance for future research studies that would like to include methods like these in their examination of tourist behavior. The contribution of this chapter lies in its recommendations to using varied methods, and in its support in the theoretical understanding of tourism.

Details

Cutting Edge Research Methods in Hospitality and Tourism
Type: Book
ISBN: 978-1-80455-064-9

Keywords

Article
Publication date: 9 July 2021

Nurul Diyana Md Khairi, Hairul Nizam Ismail and Syed Muhammad Rafy Syed Jaafar

The paper aims to comprehensively use the knowledge of tourist spatial behaviour to improve World Heritage Site (WHS) management. Efficient heritage management can be achieved if…

Abstract

Purpose

The paper aims to comprehensively use the knowledge of tourist spatial behaviour to improve World Heritage Site (WHS) management. Efficient heritage management can be achieved if critical aspects such as tourist spatial activities were better and comprehensively understood, primarily at the micro-level. Inaccurate information on these essential aspects will potentially cause problems in managing a WHS and compromises its Outstanding Universal Value. This study aims to extend the knowledge of tourist spatial behaviour by including the non-spatial and spatial characteristics of the tourists to better manage a WHS.

Design/methodology/approach

This study uses a trip diary and a GPS tracking app with 384 free independent tourists as the study respondents. Melaka WHS was chosen as the study area. The data were complemented by an aggregative analysis method to extract different discrete patterns based on individual itineraries.

Findings

This paper indicates a noticeable relationship between individuals’ non-spatial and spatial characteristics. It suggests that integrating these two characteristics can provide more comprehensive knowledge of tourist behaviour.

Originality/value

This paper provides a different perspective to improving WHS management by determining the operative tools to develop an effective visitor management plan.

Details

International Journal of Tourism Cities, vol. 8 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 17 July 2023

Zoltán Kovács, Melanie Smith, Zhanassyl Teleubay and Tamás Kovalcsik

The research analyses the spatial-temporal behaviour of international visitors using mobile positioning data (MPD) in three second-tier cities in Hungary: Szeged, Debrecen and…

Abstract

Purpose

The research analyses the spatial-temporal behaviour of international visitors using mobile positioning data (MPD) in three second-tier cities in Hungary: Szeged, Debrecen and Pécs. The purpose of this study is to identify the origins of visitors, length of stay, seasonal concentrations and mobility between cities.

Design/methodology/approach

A large volume of data generated by foreign mobile phone users was processed and analysed for six consecutive months in 2018. The movements of around 3.5 million foreigners visiting Hungary were captured.

Findings

The data showed significant differences in tourist turnover, mobility patterns and flows indicating different levels of tourism activity and potential in the three cities. This included day trips, cross-border tourism, seasonal fluctuations and activity-driven demand (e.g. special events and cultural tourism).

Research limitations/implications

MPD cannot fully explain or predict drivers of visitor behaviour, such as purpose of visit, the precise activities that they undertake there and the experiences that they gain. It can, however, provide information on spatial and temporal flows, patterns and concentrations of visitors.

Practical implications

The investigated cities should follow distinct tourism development policies to attract more tourists and strengthen the links with their neighbouring destinations at the same time as differentiating themselves through marketing as competitive alternative destinations.

Social implications

Augmenting tourism has socio-economic implications for residents and communities. The development of cultural tourism and local event-based tourism must incorporate community needs.

Originality/value

The paper analyses the extent to which MPD can provide insights into visitors’ spatio-temporal mobility and flows in relatively under-visited second-tier cities and it highlights opportunities and gaps for big data research in an urban context.

Details

International Journal of Tourism Cities, vol. 9 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Open Access
Article
Publication date: 11 September 2019

Marcel Huettermann, Tatjana Thimm, Frank Hannich and Christine Bild

The purpose of this paper is to examine visitor management in the German-Swiss border area of the Lake Constance region. Taking a customer perspective, it determines the…

2436

Abstract

Purpose

The purpose of this paper is to examine visitor management in the German-Swiss border area of the Lake Constance region. Taking a customer perspective, it determines the requirements for an application with the ability to optimize personal mobility.

Design/methodology/approach

A quantitative study and a survey of focus groups were conducted to identify movement patterns of different types of visitors and their requirements concerning the development of a visitor management application.

Findings

Visitors want an application that provides real-time forecasts of issues such as traffic, parking and queues and, at the same time, enables them to create a personal activity schedule based on this information.

Research limitations/implications

Not every subsample reached a sufficient number of cases to yield representative results.

Practical implications

The results may lead to an optimization and management separation of mobility flows in the research area and be helpful to municipal planners, destination marketing organizations and visitors.

Originality/value

The German border cities of Konstanz, Radolfzell and Singen in the Lake Constance region need improved visitor management, mainly because of a high level of shopping tourism by Swiss visitors to Germany. In the Summer months, Lake Constance is also a popular destination for leisure tourists, which causes overtourism. For the first time, the results of this research presented here offer possible solutions, in particular by showing how a mobile application for visitors could defuse the situation.

Details

Journal of Tourism Futures, vol. 5 no. 3
Type: Research Article
ISSN: 2055-5911

Keywords

Book part
Publication date: 2 November 2023

Sahil Sharma

This chapter conceptualises a link between Industrial Revolution 4.0 (IR 4.0), big data, data science and sustainable tourism.

Abstract

Purpose

This chapter conceptualises a link between Industrial Revolution 4.0 (IR 4.0), big data, data science and sustainable tourism.

Design/Methodology/Approach

The author adopts a grounded theory and conceptual approach to endeavour in this exploratory research.

Findings

The outcome shows a significant rise of big data in the tourism sector under three major dimensions, i.e. business, governance and research. And, some exemplary evidence of institutions promoting the use of big data and data science for sustainable tourism has been discussed.

Originality/Value

The conceptualised interlinkage of concepts like IR 4.0, big data, data science and sustainable development provides a valuable knowledge resource to policy-makers, researchers, businesses and students.

Details

Impact of Industry 4.0 on Sustainable Tourism
Type: Book
ISBN: 978-1-80455-157-8

Keywords

Article
Publication date: 28 December 2021

Michael O’ Regan, Noel B. Salazar, Jaeyeon Choe and Dimitrios Buhalis

As tourism destinations grapple with declines in tourist arrivals due to COVID-19 measures, scholarly debate on overtourism remains active, with discussions on solutions that…

Abstract

Purpose

As tourism destinations grapple with declines in tourist arrivals due to COVID-19 measures, scholarly debate on overtourism remains active, with discussions on solutions that could be enacted to contain the excessive regrowth of tourism and the return of “overtourism”. As social science holds an important role and responsibility to inform the debate on overtourism, this paper aims to understand overtourism by examining it as a discursive formation.

Design/methodology/approach

The paper explores recurring thematic threads in scholarly overtourism texts, given the phrases coherence as a nodal-point is partially held in place by a collective body of texts authored by a network of scholars who have invested in it. The paper uses interdiscursivity as an interpretative framework to identify overlapping thematic trajectories found in existing discourses.

Findings

Overtourism, as a discursive formation, determines what can and should be said about the self-evident “truths” of excessive tourist arrivals, the changes tourists bring to destinations and the range of discursive solutions available to manage or end overtourism. As the interpellation of these thematic threads into scholarly texts is based on a sense of crisis and urgency, the authors find that the themes contain rhetoric, arguments and metaphors that problematise tourists and construct them as objects in need of control and correction.

Originality/value

While the persistence of the discursive formation will be determined by the degree to which scholarly and other actors recognise themselves in it, this paper may enable overtourism scholars to become aware of the limits of their discursive domain and help them to expand the discourse or weave a new one.

设计/方法论/方法

本文探讨了过度旅游研究文本中反复出现的主题线索, 鉴于这些短语连贯性作为一个节点, 由学者们组成的网络所研究的一组文本所组成。本文将互辩作为一个解释框架来识别现有语篇中重叠的主题轨迹。

目的

随着旅游目的地应对因新冠病毒−19措施而导致的游客人数下降, 关于过度旅游的学术辩论仍然活跃, 通过讨论可以制定的解决方案, 以遏制旅游业的过度再生和“过度旅游”的再现。由于社会科学在有关过度旅游的辩论中扮演着重要的角色和责任, 本文试图通过将其作为一种话语形式进行考察来理解过度旅游。

结果

作为一种话语形式, 过度旅游展现了过量游客所带来的不言而喻的“真相”、游客给目的地带来的变化以及可用于管理或结束过度旅游的一系列解决方案。由于这些主题线索在学术文本中的质询是基于危机感和紧迫感, 我们发现这些主题包含修辞、论据和隐喻, 使游客感到困惑, 并将其构建为需要控制和纠正的对象。

创新/价值

尽管话语形成的持续性将取决于学者和其他参与者在其中认识到自己的程度, 但本文可能会使过度旅游学者意识到其话语领域的局限性, 并帮助他们扩展话语或构建新的话语。

Propósito

A medida que los destinos turísticos lidian con la disminución de las llegadas de turistas debido a las medidas del COVID-19, el debate académico sobre el “sobreturismo” permanece activo, con discusiones sobre soluciones que podrían promulgarse para contener el crecimiento excesivo del turismo y el regreso del “sobreturismo”. La ciencia tiene un papel importante y una responsabilidad en informar sobre el debate del “sobreturismo”, este artículo busca entender el constructo de “sobreturismo”, examinándolo como una formación discursiva.

Diseño/metodología/enfoque

El artículo explora los hilos temáticos recurrentes en los textos académicos sobre el “sobreturismo”, dada la coherencia de las frases como un punto nodal, mantenida parcialmente en su lugar, por un cuerpo colectivo de textos escritos por una red de académicos, los cuales han invertido tiempo en ellos. El artículo utiliza la inter-discursividad como marco interpretativo a la hora de identificar trayectorias temáticas superpuestas que se encuentran en las disertaciones existentes.

Hallazgos

El sobreturismo, como formación discursiva, determina lo que puede y debe decirse sobre las “verdades” evidentes de la llegada excesiva de turistas, los cambios que los turistas traen a los destinos y la gama de soluciones discursivas disponibles para gestionar o acabar con el “sobreturismo”. Como la interpelación de estos hilos temáticos en textos académicos se basa en un sentido de crisis y urgencia, encontramos que los temas contienen retórica, argumentos y metáforas que problematizan a los turistas y los construyen como objetos que necesitan control y corrección.

Originalidad/valor

Si bien la persistencia de la formación discursiva estará determinada por el grado en que los académicos y otros actores se reconozcan en ella, este artículo puede permitir a los estudiosos del “sobreturismo” tomar conciencia de los límites de su dominio discursivo y ayudarlos a expandir el discurso o tejer un discurso nuevo.

Open Access
Article
Publication date: 14 March 2016

Albert Postma

1063

Abstract

Details

Journal of Tourism Futures, vol. 2 no. 1
Type: Research Article
ISSN: 2055-5911

Article
Publication date: 6 March 2020

Janika Raun, Noam Shoval and Margus Tiru

Understanding the essence of tourism flows is one of the fundamental undertakings of tourism geography research and a key issue behind effective destination management and…

Abstract

Purpose

Understanding the essence of tourism flows is one of the fundamental undertakings of tourism geography research and a key issue behind effective destination management and development. However, thus far, few studies have analysed tourist movement on a national scale. This is due to the deficiency of spatially accurate data that can be used for recording tourists’ intra-national movements. This paper aims to illustrate the impact of major gateways on national tourism flows by using tracking data; and demonstrate and compare the use and applicability of tracking data on a national scale.

Design/methodology/approach

In this study, the authors analyse foreign tourists’ movements using two spatially and temporally precise tracking data sets – call detail records from passive mobile positioning data and GPS data from smartphones – in two countries, Estonia and Israel. The movements of international tourists entering the countries via main gateways are studied, with a focus on the impact of gateways on intra-national tourism flows.

Findings

The results clearly show the impact of gateways on the concentration of tourists. In the two respective countries, the critical mass of time was spent in close proximity to the gateway and, due to distance decay, a dramatic decrease was seen in visitation to areas that were distanced from both countries’ core areas.

Originality/value

To the best of authors’ knowledge, this is the first time when tourism flows attained from tracking data are compared on a national scale for two countries.

Details

International Journal of Tourism Cities, vol. 6 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

1 – 10 of over 4000