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The purpose of this chapter is to propose a theory which may lead to a holistic description of the mechanism of touristic phenomena. In so doing, the central discussion is to provide descriptive answers to basic questions. It will not be a sociological or anthropological discourse. Instead, it will use perspectives from environmental psychology, genetics, and a theory of information energy in elementary particle physics. The study of tourism, though it is not a distinct disciplinary field, must provide a grand theory. In this chapter, the discussions mainly focus on the concept of tourist to provide several ideas to amend its definition, which may directly correspond to an overall view of touristic phenomena.

This study aims to illustrate the potential of the many centuries-old universities buildings, in European cities, in a historical, architectural, aesthetic and symbolic dimension to diversify and differentiate urban tourist destinations supply.

This is a qualitative study supported by the analysis of public and classified documents, for which the main source is based on webography, and by conducting interviews.

The deficit of cultural tours, in the dimension of built heritage, is identified as one of the weaknesses of the city of Porto, as tourist destination, to be overcome. The interviewees are unanimous in recognizing the cultural, architectural and aesthetic impact of the historic buildings of the University of Porto, and most of them strongly agree with the integration of this legacy into the tourist offer of the city. The strategic sense of the heritage is emphasized, because of its location in charismatic areas of the city. The practice of effective networking, however, falls short of what is required to achieve ambitious and consistent objectives.

The practice of effective networking, however, falls short of what is required to achieve ambitious and consistent objectives.

Emphasis is placed on the cities’ built heritage as a type of heritage that defines their uniqueness. The dissemination of cultural itineraries, which allows tourists and the community itself a broader and deeper cultural knowledge, contributes to the effective understanding of historic cities’ tourism. Given the scarcity of studies on the relationship between historic university buildings and tourism, the relevance of research focuses on highlighting the contribution of these cultural elements, through a network-based dynamic, to urban tourism destinations’ attractiveness. In particular, the University of Porto's potential for the integration of structured tourism products that contribute to the diversification and differentiation of the city of Porto as a destination is illustrated.

The purpose of this paper is to understand Gen Zers’ tourism experiences and more specifically, through their tourist practices and their use of social networks. It also explores how Gen Zers apprehends the concept of sustainable tourism.

The authors used a qualitative research approach. The study protocol was conducted in two phases. First, the authors did six semi-directive interviews of young people born between 1995 and 2002. For the second stage of the research, the authors chose the narrative research technique by asking 34 students born between 1995 and 1997 to write a micro story from their travel experience.

Although it is often presented as a narcissistic generation, seeking to put forward their “selves”, for example by posting selfies, this study reveals that Generation Z seems to show a great modesty during their tourist experiences. The results also show that sustainable tourism is not a key concept for the young people interviewed.

Thus, it would be useful to carry out more interviews and to extend the fields of analysis. While certain rules have been respected in the selection of young respondents, the sample does not necessarily reflect all the dimensions characterizing this complex young generation.

We know that Generation Y has been exposed to social networks, often without a filter. The results show that Generation Z is much more suspicious and vigilant with regard to social networks and their use.

This research used an innovative method. It shows how multidimensional this generation is and opens up many ways of research.

The purpose of this paper is to provide a background on developments in hospitality and tourism in India and its contribution to economic growth.

The paper discusses the importance of customer experience and provides insights on destination management approaches. It reviews the factors beyond the control of a specific service provider which impact the consumer experience. The paper also discusses the tourism potential for selected spiritual and cultural sites and gives an overview of the approach followed to assess consumer experience at each of these locations.

The paper focuses on elements that contribute to consumer experience at selected spiritual and cultural places. It also focuses on technology and its impact on creating a superior experience. Further, aspects of infrastructure and hygiene are also reviewed.

The paper explores spiritual and cultural tourism in the context of India where there is very little formal research in this area.

Walking is considered as a particular relationship for rhythmic moving in cityscapes and as method for understanding. The purpose of this paper is to explore the significance of an embodied way of sensing and making sense, of knowing and learning that is relevant for tourism education and studies and other forms of experiential learning.

The paper uses a conceptual, discursive and research-based approach based on a phenomenological understanding of embodied learning. Empirical “data” from two educational tours (Edutour) in Lisbon and Shanghai are presented, contextualized and interpreted.

Walking through cityscape related to projects is an “effective” embodied practice of learning in which senses “make sense.” The empirical material and experiences that emerged during Edutour demonstrated the significance of walking as form of embodied knowing, learning and interrelating to place and paces of a tourist city.

The idea of walking as method within tourist cities is hardly explored. Hence, this constitutes a unique, innovative and interpretative event in which new approaches, such as “fielding” and “reflactions” “in the feeld”, defy more traditional concepts. It emphasizes the role of the city as a medium and remains a valuable contribution for tourism and education research.

An accident of architecture has placed Pisa upon the tourist map along with such evocative names as Rome, Florence, Galileo and Fibonacii, to say nothing of Buozzi and Giovanni. As the venue for the 5th International Conference on Advanced Robotics, ICAR, Pisa has an atmosphere that is as far removed from sensor fusion and mobile robotics, as Los Angeles is from Italian Renaissance art. Yet this contrast serves only to emphasise the technological steps made, and being made, in many areas of robotics.

Le tourisme, quelle que soit, par ailleurs, sa définition exacte, se compose de deux éléments constitutifs: le voyage et le séjour hors de l'habitat. Comme l'a relevé en une formule aussi brève que spirituelle un auteur français: faire du tourisme — c'est aller ailleurs. Ainsi, le fait touristique implique toujours un déplacement, le voyage aller et retour.

The purpose of this paper is to analyze walking activity and recent efforts at augmenting walkability conditions in the cities of Macau, Lisbon and Las Vegas.

The methodology consisted mostly of in-loco observations, pedestrian counts and extensive reviews of the literature, city plans and regulations.

The findings include the need to properly design, maintain and retrofit pedestrian facilities, while reducing safety conflicts among street users as well as the establishment and the nurturing of a culture of walking.

A fivefold international walkability research agenda with implications for other cities around the world is established: the value and the need for comparative studies and best practices; the need for urban design interventions; the cultivation of attractiveness and aesthetics; the implementation of safety, construction and maintenance criteria; and responsible funding programs.

This paper has twofold implications for stakeholders with direct responsibilities in the design, planning, building and maintenance of streets and public spaces, and for those who simply use those places at their own discretion.

A succinct set of recommendations include the need to augment endogeneity, the need to make cities for people and not for automobiles and commitment to resolving pedestrian safety concerns.

This paper discusses the factors affecting street vibrancy from both a stakeholder’s and a user’s perspective. The fundamental and inalienable right to walk is analyzed using the WPPFUS framework (walking levels, purposes, primacy of walking, facilities, unique features and safety concerns).

The purpose of this paper is to highlight both the contribution and the present need to reconfigure the literature on “queue culture” as a precursor of the sociology of waiting.

The study employs a legal-structural lens in comparing the initial conceptual treatment of the archetypal “waiting line” with the “line” modifying sociology of waiting that results in waiting rooms, number and telephone queues and in the experience of online waiting.

The initial conception of the culture of the queue understates the importance of three factors: first, the role of third parties in the design, management and inculcation of rules binding those experiencing thick time; second the degree to which communication technology and its attachment to the “mobilities” paradigm has thinned the experience of thick time and lastly the degree to which the increasing commodification of the wait has resulted in the creation of waiting time as a form of pay as you go flexitime.

The social construction of waiting and the experience of thick time are shown to be increasingly part of the privatized market experience where queue management innovations not only are commercialized but have strong implications for the egalitarian social assumptions imbedded in the initial queue culture based sociology of waiting. Policy implications support the present pay for use philosophy increasingly applied in the transition from public to private management of space.

The self-policing “fairness” of the waiting line is now open to scrutiny given the proliferation of the newly shaped distributional logics imbedded in the management, design and use of waiting spaces.