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1 – 10 of over 35000Gaunette Marie Sinclair-Maragh
This case study can be used in the following subject areas: tourism management; tourism policy; tourism planning and development; destination marketing and management; hospitality…
Abstract
Subject area
This case study can be used in the following subject areas: tourism management; tourism policy; tourism planning and development; destination marketing and management; hospitality and tourism management; special event planning and management; and attraction management.
Study level/applicability
This case study is useful to both undergraduate and graduate students specializing in hospitality and tourism management.
Case overview
This case study explored the nature of two forms of tourism development; resort-based and resource-based, and aimed to determine which is the more viable and sustainable option for the future of tourism in Jamaica, an island destination in the Caribbean which depends highly on the tourism industry. The literature established that both forms of tourism are challenged by several and varying factors and so their synergistic integration appears to be the most functional option for sustainable tourism development in Jamaica along with the involvement of the relevant stakeholders.
Expected learning outcomes
The students should be able to:
Distinguish between resort-based tourism and resource-based tourism by identifying the elements and attributes that make them different.
Explain the usefulness and drawbacks of both types of tourism model.
Discuss the nature of culture and heritage tourism and eco-tourism.
Analyze Jamaica's tourism model from the nineteenth to the twenty-firstst century by assessing the changes and developments.
Discuss the role of government in facilitating the development of a “wholisitic tourism model” that will facilitate the synergy of resort-based tourism and resource-based tourism.
Assess the role of the private sector in encouraging and facilitating resource-based tourism.
Distinguish between resort-based tourism and resource-based tourism by identifying the elements and attributes that make them different.
Explain the usefulness and drawbacks of both types of tourism model.
Discuss the nature of culture and heritage tourism and eco-tourism.
Analyze Jamaica's tourism model from the nineteenth to the twenty-firstst century by assessing the changes and developments.
Discuss the role of government in facilitating the development of a “wholisitic tourism model” that will facilitate the synergy of resort-based tourism and resource-based tourism.
Assess the role of the private sector in encouraging and facilitating resource-based tourism.
Supplementary materials
Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Social implications
This case study conceptually and empirically analyzed the tourism model in Jamaica to ascertain whether or not the future of Jamaica's tourism should remain dependent on resort-based tourism or should it opt for resource-based tourism as a more viable and sustainable option. The discussion however, indicates that resort-based tourism can synergize with resource-based tourism to achieve sustainable development along with the involvement of all the relevant stakeholders including the government, hotel operators and the residents. The case synopsis likewise presented a concise summary of the literature reviewed regarding the concepts of resort-based tourism and resource-based tourism; and the case of Jamaica's tourism.
The learning outcomes are intended to guide the teaching- learning process and stimulate students' understanding of the concepts of resort-based tourism and resource-based tourism and their specific implications in terms of tourism development in Jamaica. This knowledge can also be generalized to other destinations with similar historical background and tourism resources. The applied questions will guide the discussions and provide additional resources for assessment purposes. They will also help the students to critically assess the dynamics of tourism development.
The case synopsis is consistent with the learning outcomes, corresponding applied questions and course recommendations. A total of two to three-hours teaching session can be used to discuss the constructs, analyze the case in point and answer the applied questions.
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This study evaluates “potentials for using tourism in promoting indigenous resources for community development at Musina Municipality, Limpopo Province, South Africa.”
Abstract
Purpose
This study evaluates “potentials for using tourism in promoting indigenous resources for community development at Musina Municipality, Limpopo Province, South Africa.”
Design/methodology/approach
The study used a questionnaire survey, focus group discussions, and field observations to gather data. Microsoft Excel, Spreadsheet, cross-tabulation analysis, and manual sorting contributed to quantitative and qualitative data analyses.
Findings
The study uncovered vast significant indigenous species, resources, and tourism potentials with low impacts of indigenous species and resource benefits to the local communities. The details pointing to the actual and potential indigenous resources situations around tourism activities in Musina municipality emerged prominently. Thus, the study concluded such significant indigenous species, resources, and better tourism potentials need a well-combined strategy to channel the benefits to the local community's livelihoods.
Originality/value
The issue of indigenous resources, forests, trees, and tourism concerning rural community livelihoods has become of curiosity in the past few years. Nonetheless, few such studies have investigated the synergies between tourism and significant indigenous species and resources to improve their livelihoods.
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Michael Alexander Kruesi and Luka Bazelmans
This paper reviews the past 20 years of empirical research, based on the resource-based view (RBV) of the firm, in hospitality and tourism literature. There has been a significant…
Abstract
Purpose
This paper reviews the past 20 years of empirical research, based on the resource-based view (RBV) of the firm, in hospitality and tourism literature. There has been a significant increase in empirical RBV-grounded management research throughout the 2000s. However, to date, there has been no systematic assessment of the RBV in both qualitative and quantitative empirical hospitality and tourism literature. The purpose of the present paper, therefore, is to review and analyse the approaches employed in empirical hospitality and tourism research founded on the RBV, provide an overview and suggest how to further advance the RBV as a framework for future research.
Design/methodology/approach
The present study systematically reviews empirical RBV-based hospitality and tourism studies, published between 2000 and 2019. Through a well-defined and replicable inclusion/exclusion criterion, a sample of 122 studies was identified and reviewed.
Findings
It was found that while the RBV has received support in both quantitative and qualitative studies, the way in which researchers have utilised it in quantitative and qualitative research varies considerably in terms of the types of resource examined, the measurement variables used and the terminology/theoretical sub-stream employed. To increase the effectiveness of the RBV as a theoretical foundation in future research, its application needs to become more consistent across different studies, allowing for the development of a unified theory. Several shortcomings of the extant literature are identified, including the practical utility of the RBV; the tautology inherent in RBV-based research; the limited amount of qualitative research and the limited focus on industry contexts other than hotels, not to mention the current abundance of research with a Western perspective. These shortcomings lead to the suggestions for future research.
Research limitations/implications
The implications raised in the present study are, firstly, the current body of hospitality and tourism literature founded on the RBV is lacking in certain areas, which highlights the need for further research. Secondly, the confusion arising from its tautologies have negatively impacted the usefulness of the RBV for researchers and practitioners alike. Finally, focusing on lower than firm-level competitive advantage will allow researchers to provide more meaningful recommendation to practitioners.
Originality/value
This is the first systematic review of both qualitative and quantitative hospitality and tourism research founded on the RBV. It provides an overview of this theory, with the aim of highlighting what has already been explored while aiding the further development of the theory in hospitality and tourism research.
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The purpose of this study is to investigate the relationship between local population, natural and cultural resources on tourist quality an ecotourism product in Seagrass Trikora…
Abstract
Purpose
The purpose of this study is to investigate the relationship between local population, natural and cultural resources on tourist quality an ecotourism product in Seagrass Trikora Conservation Area, Bintan Regency and Riau Island.
Design/methodology/approach
The research model portrayed in this case consists of three variables (tourists, local population and resources); these variables try to describe how ecotourism in Riau Island can be developed. This study is based on a survey conducted in June 2015 of 200 Indonesian citizens and residents. List contains 900 potential participants that were filtered from numerous public sources and from the researchers’ professional and social contacts. The interviewers were contacted to alert them to participate in the survey. A total of 200 completed responses were received within 10 weeks of survey, and 200 responses were successfully collected. These responses are analyzed and presented in this research.
Findings
This study found that higher quality of the local population, natural resources and cultural resources would have an impact on improving ecotourism quality. On the other hand, higher ecotourism quality would be able to improve the performance of ecotourism. The implications of this research contributed to the development of ecotourism in the Riau Island: improving the quality of the surrounding population, i.e. in the improvement of non-formal education of the population capable of supporting ecotourism; improvement of material and non-material quality of the ecotourism area; and maintenance of the natural resources of the ecotourism area.
Originality/value
This research tried to sort natural and cultural resources into two different things: natural resources were measured by specific activities, biodiversity protection, ecology maintenance and travel involvement in natural landscape and cultural resources were measured by ensuring cultural integrity, ensuring the social coherence of communities and maintaining cultural possibilities. Thus, the originality of this research lied in the use of two separate variables of natural resources and cultural resources in the performance of ecotourism. Separation of variables of ecotourism quality and performance of ecotourism became the second originality in this study. This study aimed to examine the effects of quality of local population (X1), natural resources (X2) and cultural resources (X3) on ecotourism quality (Y1), and its impact on Performance of Ecotourism (Y2), comprehensively.
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The purpose of this paper is to identify and assess an empirical description of how to respond to the needs of future human resource development, and any strategic alliances that…
Abstract
Purpose
The purpose of this paper is to identify and assess an empirical description of how to respond to the needs of future human resource development, and any strategic alliances that have been made by STP Bandung and Bali to respond to global competition.
Design/methodology/approach
This study uses a qualitative naturalistic approach, with descriptive methods and case studies. The data were gathered through interviews, observations, and study of the documents. The sampling technique used was purposive. Data analysis was performed using data display, data reduction, and data verification through triangulation process.
Findings
STP Bandung and Bali have carried out various strategic measures through the improvement of both their internal and external environments. Strategic alliances with other institutions are oriented toward the improvement of the quality of education. This is in accordance with the vision and mission of the institution where priorities were put on joint programs, organization of students’ internship programs, support for the development of educational institutions, and optimizing the implementation of the three responsibilities of higher education in Indonesia, both in terms of quantity and quality, along with building a culture of research for lecturers.
Research limitations/implications
This research still needs improvement since there are some limitations in generating its conclusion. Therefore further research is recommended to increase sample number, i.e. by including, among others, students, graduates, employer communities, and region leaders, and also to involve other private, tourism higher education centers.
Practical implications
This study implies that in carrying out its core business, namely, tourism education, STP Bandung and Bali need to strengthen and cultivate the academic and research cultures among faculty members. In conjunction with contributions from research literature and practice, this study confirms the importance of strategic alliances between institutions of tourism education, at the national, regional, and international levels, that are producers of human resources for tourism for the government. Being graduates, they serve as competent members of a government agency responsible for managing a destination or other tourism sectors, at local, provincial, national, regional, and international levels.
Social implications
This study also implies that the Ministry of Tourism should implement the model of strategic education management through strategic alliances, so as to increase the capacity of the human resources for tourism, thus directly or indirectly contributing to the quality of city/regional or tourism destination.
Originality/value
Research studies on strategic alliance in the field of higher education, especially in the field of tourism are still very limited. This study provides a breakthrough that strategic alliances can not only be done in the business world, but also in the education sector. Results of research on strategic alliances in higher education in Indonesian tourism sector can be used as a reference for higher education providers in tourism at regional and international levels.
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Kojo Saffu, Samuel Obeng Apori, Angela Elijah‐Mensah and Jonathan Ahumatah
Grounded in human capital theory and resource‐based view, this paper aims to examine the effect of the entrepreneur's human capital and the venture's resources on the performance…
Abstract
Purpose
Grounded in human capital theory and resource‐based view, this paper aims to examine the effect of the entrepreneur's human capital and the venture's resources on the performance of small‐ and medium‐sized tourism ventures (SMTVs) in Ghana.
Design/methodology/approach
The data were collected from 247 SMTVs, defined as tourism establishments employing less than 100 employees in the Western and Central regions of Ghana. Hypotheses derived from human capital and resource‐based theories were tested to assess the relationship between the theories and SMTV performance.
Findings
The study found a significant positive relationship between education, experience and performance. However, the hypothesised positive relationship between entrepreneurial family background and SMTV performance was inconsistent with prior studies. The findings with respect to the hypothesised relationship between venture resources and SMTV performance were mixed.
Research limitations/implications
The study suffers from industry‐specific, size‐specific and region‐specific limitations. Another limitation is the focus on human capital and venture resources as the determinants of tourism venture performance.
Practical implications
Knowing that education and experience per se impact on tourism venture performance, it behoves entrepreneurs in the tourism industry to endeavour to acquire the requisite education and experience. The finding has policy implications in the provision of tailor‐made training and incubation programs for SMTV entrepreneurs.
Originality/value
The study adds to the understanding of the unique nature of entrepreneurship in tourism by identifying the significance of human capital factors and venture resources on the performance of tourism ventures.
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Kaixin Wangzhou, Chunbo Hao and Huamin Wang
With the development of small towns in China, the country pays more and more attention to the protection of landscape resources. It is an urgent problem that is how to protect…
Abstract
Purpose
With the development of small towns in China, the country pays more and more attention to the protection of landscape resources. It is an urgent problem that is how to protect landscape resources and ecological environment while developing economic industry in small towns. Establishing an ecotourism evaluation model can provide valuable reference for ecotourism planning, development protection and sustainable development of small towns.
Design/methodology/approach
This paper uses the analytic hierarchy process (AHP) to construct the ecotourism evaluation system that accords with the characteristics of small towns. A judgment matrix is constructed to determine specific indicators and factor values based on expert survey results. Based on the AHP theory and considering 4 aspects, construction conditions of featured small towns, ecological and environmental conditions, ecotourism resources endowment and development conditions and tourism capacity. In addition, 16 factor evaluations were selected, evaluation model of ecotourism resources were built and each evaluation index value was confirmed by adopting expert's advice.
Findings
Ecological environment, socioeconomic, uniqueness, esthetic ornamental value, small-scale industry scale, type and development level, type and scale, tourism talent level, therapeutic and leisure value were the indispensable components of evaluation of ecotourism resources in featured small towns.
Originality/value
The ideas of ecological environment development are rooted in the hearts of the people with the development of times. The model in this research is pertinent, typical and universal to some extent. Thus it is worth popularizing and applying.
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This study evaluates “the potential role of cultural heritage resources in tourism and community development at Musina Municipality, Limpopo, South Africa.”
Abstract
Purpose
This study evaluates “the potential role of cultural heritage resources in tourism and community development at Musina Municipality, Limpopo, South Africa.”
Design/methodology/approach
Data on the local communities were collected by questionnaire surveys, focus group discussions and field observations.
Findings
The study revealed a variety of cultural and heritage resources; however, with current fewer implications of tourism welfare on the livelihoods statuses of the communities. Thus, there was a need for a potentially sound tourism strategy in cultural heritage resources to empower the local communities in the study area.
Originality/value
Musina Municipality has some of the most challenging impoverishment attributes within the province, defined by evident poor livelihoods. However, it remarkably possesses rich natural biodiversity and tourism destination areas. In line with the probe on the role of cultural heritage resources in tourism and community development, the study uncovers the values of attributing factors associated with the current nature of social heritage resources and their impacts on tourism and community developments. Issues of heritage and cultural resources on tourism and community development have become of main interest within the tourism industry.
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Raphaël Pieroni and Patrick James Naef
The purpose of this paper is to analyse urban transformation as a tourism resource. Tourism is undeniably a powerful motor for urban transformation but in return, urban…
Abstract
Purpose
The purpose of this paper is to analyse urban transformation as a tourism resource. Tourism is undeniably a powerful motor for urban transformation but in return, urban transformation can represent a resource for actors related to tourism. More precisely this paper focuses on one major transformation of modern cities: gentrification.
Design/methodology/approach
The central hypothesis of this paper is that gentrification accompanies tourism, but that gentrification itself may also become an object of the tourist gaze. The paper focuses on local guides and small touristic entrepreneurs in order to identify the tensions that might arise. The presentation of two guided tours – “Subculture Brixton Nightlife Tour” and “Where Brooklyn At?” – will enable us to explore how the gentrification of Brixton (London) and Brooklyn (New York) may be used as a tourism resource for local private entrepreneurs.
Findings
Results presented here are based on ethnographic methods such as observation as well as content analysis and semi-directive interviews. Mobilising the historical concept of “slumming”, this paper proposes an extended conceptual framework, “neo-slumming”, to analyse evolving tourism practices in modern cities, practices that are considered here as tourism’s new frontiers.
Originality/value
However, as tourism transforms cities, the process itself is now of interest to tourists and thus becomes a resource for sector businesses (Naef, 2018). Yet studies about the touristification of urban transformation are still quite rare. This analysis aims to fill this gap by looking at the way a process, such as some spectacular, rapid or radical transformation of the urban fabric, can become a touristic resource associated with specific narratives and representations. In this context, the tourist gaze (Urry, 2002) is directed on a resource characterised by its ongoing change.
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The evaluation of both tourism and tourist resources in China remains problematic. On the macro‐level, only the positive contributions of tourism have been evaluated, ignoring the…
Abstract
The evaluation of both tourism and tourist resources in China remains problematic. On the macro‐level, only the positive contributions of tourism have been evaluated, ignoring the aspects of disparities between the east coast and the inland area, inbound tourism and domestic tourism, nature‐based and city‐based tourism, positive and negative effects from tourism and so on. On the micro‐ and site‐ specific level, tourist resources characterised by non‐marketable and non‐use values are not properly evaluated, exposing these fragile resources to the plight of exploitation. Commercialisation of tourist resources, including natural environment and ethnic cultures, threatens further development of tourism in China. The limited applicability of the travel cost and the contingent valuation method in measuring the value of recreation sites in China is discussed.
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