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Article
Publication date: 7 March 2016

Josip Mikulić, Katarina Miličević and Damir Krešić

The purpose of this paper is to analyze the relationship between brand strength and tourism intensity indices and to determine to what extent the implementation of the branding…

1287

Abstract

Purpose

The purpose of this paper is to analyze the relationship between brand strength and tourism intensity indices and to determine to what extent the implementation of the branding process can have an impact on building a destination’s brand strength and tourism economic performance in the European Union capital cities.

Design/methodology/approach

For the purpose of this study, secondary data on brand strength and tourism intensity for a sample of 20 European capital cities were used. Correlation analysis between brand strength and tourism intensity was then performed by using a cross-section analysis design.

Findings

The findings of this research show that destination brand strength is indeed significantly and positively related to tourism intensity.

Originality/value

This paper concludes that destination branding process is an important factor for creating and maintaining competitive advantages among capital cities on the mature and saturated European tourism market.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 10 no. 1
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 31 July 2023

Marcelino Sánchez-Rivero, Milagros Gutiérrez-Fernández, Yakira Fernández-Torres and Clara Gallego-Sosa

This study aims to use a novel approach, focusing on the manager’s gender, to explore whether it acts as a differentiator in the following aspects of tourist accommodation…

Abstract

Purpose

This study aims to use a novel approach, focusing on the manager’s gender, to explore whether it acts as a differentiator in the following aspects of tourist accommodation companies in Extremadura (Spain): the level of information and communication technology (ICT) specialisation of employees, managers’ knowledge of ICTs and the social media and online tourism platform use intensity of managers.

Design/methodology/approach

A questionnaire was sent to 238 accommodation companies. The data collected from the questionnaire were analysed using statistical inference techniques and linear and logistic regression.

Findings

In general, ICT specialist profiles are more common amongst the employees of male-led companies. Male managers also use Booking and analyse online feedback more intensively. There appear to be no gender-based differences in terms of the ICT knowledge of managers.

Practical implications

These results highlight issues of major practical interest for the sector’s managers and decision makers, especially in Extremadura. They reveal the digital divide in certain aspects between men- and women-led firms in Extremadura. This finding has important consequences for the sector in terms of competitiveness. It highlights the need to continue working to eradicate gender gaps in digital settings.

Originality/value

The study shows the role of the manager’s gender as a differentiating factor in terms of the existence of specialist ICT profiles and ICT use intensity in tourism companies. To the best of the authors’ knowledge, this study provides the first evidence of such a finding for the tourism sector in general, as well as for the specific case of a rural destination such as Extremadura.

Details

Gender in Management: An International Journal , vol. 39 no. 2
Type: Research Article
ISSN: 1754-2413

Keywords

Open Access
Article
Publication date: 10 February 2021

Ryan Peterson and Robin B. DiPietro

Drawing on theories of development economics and sustainable tourism, this research explores the differences between sovereign and nonsovereign small island tourism economies…

3095

Abstract

Purpose

Drawing on theories of development economics and sustainable tourism, this research explores the differences between sovereign and nonsovereign small island tourism economies (SITEs) and identifies the antecedents and effects of overtourism in the Caribbean.

Design/methodology/approach

The research design is based on a comparative case study of selected Caribbean SITEs. Case study research involves a detailed empirical inquiry that investigates a contemporary phenomenon within its real-life context. The main purpose of a case study is to provide a contextual analysis of the conditions and processes involved in the phenomenon under study. A comparative case study is an appropriate research methodology to explore new multi-faceted concepts with limited empirical evidence.

Findings

The results confirm previous studies that nonsovereign SITEs have a distinctive overdrive toward tourism specialization. Moreover, the findings indicate that overtourism is driven by both global and domestic policy factors and generates significant economic volatility, social inequality and ecological stress. The paper discusses the tourism policy implications of the evolving economic disconnectedness, environmental decay and social tensions in SITEs in the Caribbean.

Originality/value

Policy recommendations are presented for transitioning toward a more inclusive development and strengthening the resilience of small island tourism development in the Caribbean.

Details

International Hospitality Review, vol. 35 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 11 September 2020

Mahfuzuar Rahman Barbhuiya

This study aims to address the issue of overtourism, its causes and impacts and propose a strategy based on a theoretical overtourism matrix to be applied to the Nainital city.

Abstract

Purpose

This study aims to address the issue of overtourism, its causes and impacts and propose a strategy based on a theoretical overtourism matrix to be applied to the Nainital city.

Design/methodology/approach

Reports on rules and regulations from government authorities, court orders and newspaper reports were studied to understand the severity of overtourism. Focus interviews were undertaken, and monthly tourist arrival data for 13 years is analysed to gauge the levels of overtourism.

Findings

The study identifies the factors such as communication gaps, lack of stakeholders’ participation and non-availability of the tourism development plan as the primary reasons for the absence of sustainable overtourism solution. The study finds the extent of overtourism and its adverse effects on Nainital and underlines the need for policy interventions and optimal management of resources. The findings of this study highlight the need for sustainable long-term strategies.

Research limitations/implications

Overtourism can be understood and analysed in a better way with more granular data level.

Practical implications

The strategies presented can be applied at the policy level in the small- and mid-sized cities that are on hills or near the waterbody-side and experience mostly day and budget travellers. The understanding of resident–tourist interaction and impacts will help in preparing a better sustainable tourism development plan. The practical strategies of overtourism issues may be implemented for tourism experience and development.

Originality/value

This study investigates, for the first time, the impact of overtourism and offers strategies for an Indian city. This study will help tourism managers in developing policies for sustainable tourism development of hill cities or waterbody-side in India.

Details

International Journal of Tourism Cities, vol. 7 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 4 June 2020

Adi Susilo

The purpose of this study at the level of sustainability of oxbow lake was intended to determine the status of sustainability, leverage attributes and driving factors in the…

Abstract

Purpose

The purpose of this study at the level of sustainability of oxbow lake was intended to determine the status of sustainability, leverage attributes and driving factors in the management of oxbow lake in Buluh Cina village in Kampar, Riau, Indonesia.

Design/methodology/approach

The types of data collected include primary data and secondary data. Data was collected using survey methods, library research, laboratory analysis and interviews. The analytical method used this study is multidimensional scaling (MDS) analysis and prospect analysis. Sustainability analysis is done using the MDS analysis approach with the help of RapOxbow software and compared to Monte Carlo analysis results.

Findings

The current sustainability status of the management of Lake Baru ecosystem according to a number of dimensions is considered sustainable with a sustainability index value of 50.95. Meanwhile, the analysis results of each dimension shows that the sustainability index for the ecological dimension is 42.56 and the sustainability index for the economic dimension is 47.44, which means that the index is less sustainable.

Originality/value

The approach of this research is MDS analysis and prospect analysis and research locations in Buluh Cina village in Kampar, Indonesia which have never been studied before. This is one of few studies that investigates comprehensively the analysis of management sustainability, especially in the dimensions of ecology, economics and socio-culture, especially in Indonesia.

Details

Journal of Science and Technology Policy Management, vol. 11 no. 4
Type: Research Article
ISSN: 2053-4620

Keywords

Open Access
Article
Publication date: 22 June 2021

Ryan R. Peterson and Robin B. DiPietro

Building on tourism crisis studies and behavioral economics, this study describes a national survey conducted among 439 Aruban tourism and nontourism employees.

4711

Abstract

Purpose

Building on tourism crisis studies and behavioral economics, this study describes a national survey conducted among 439 Aruban tourism and nontourism employees.

Design/methodology/approach

Regression analysis was subsequently conducted to analyze the relationship between experienced well-being, crisis duration and tourism and nontourism employee sentiments.

Findings

The findings indicate that tourism employee sentiments are generally, and significantly, more negative and their concerns about the future are significantly more pessimistic than nontourism employees. The results show that the experienced well-being and expected duration of the COVID-19 crisis have a significant negative effect on tourism employees' sentiments. The paper provides several policies and industry recommendations for strengthening tourism employee well-being and economic resilience. Several avenues for future research are presented.

Originality/value

The current study contributes to this literature by showing that the increased pessimism and negativity of the tourism employees as compared to nontourism employees during the current pandemic influence their thoughts about future income and earnings as well as future purchases.

Details

International Hospitality Review, vol. 35 no. 2
Type: Research Article
ISSN: 2516-8142

Keywords

Article
Publication date: 28 January 2020

Alan Guizi, Zélia Breda and Rui Costa

The purpose of this paper is to understand the main perceived impacts of overtourism in Portugal and the reactions of tourism stakeholders in the main Portuguese cities…

Abstract

Purpose

The purpose of this paper is to understand the main perceived impacts of overtourism in Portugal and the reactions of tourism stakeholders in the main Portuguese cities, especially the host.

Design/methodology/approach

This study uses a qualitative approach, based on the analysis of news published in Portuguese newspapers between March 2018 and March 2019, applying Bardin’s (2011) content analysis and matching with the theory as proposed by Laville and Dionne (1999).

Findings

The study reveals that the main perceived impacts are the evictions and transformation of old residence into short-term rentals (e.g. Airbnb) and small hotels, besides other impacts such as garbage in the streets, gentrification, loss of security and others.

Research limitations/implications

The study considered the period of one year, being a limitation of analysis for contexts within that period, as well as the possible partiality of how the context of overtourism is dealt by newspapers.

Practical implications

This study seeks to understand the context of overtourism and its perception by the hosts and aims to present a basis of tourism planning for public and private sector stakeholders, in order to provide a better visit experience to the tourist, without losing the hosts’ quality of life.

Originality/value

Studies using newspapers as sources of data are rare. The newspapers are considered local witnesses; therefore, they bear important information for several purposes, not just for tourism but for other realities or contexts.

Details

International Journal of Tourism Cities, vol. 6 no. 1
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 5 September 2018

Ridwan Manda Putra, Usman Muhammad Tang, Yusni Ikhwan Siregar and Thamrin Thamrin

The purpose of this paper on the level of sustainability of the oxbow lake is to determine the sustainability status, leverage of attributes and driving factors in the management…

Abstract

Purpose

The purpose of this paper on the level of sustainability of the oxbow lake is to determine the sustainability status, leverage of attributes and driving factors in the management of the oxbow lake in Buluh Cina Village in Kampar, Riau, Indonesia.

Design/methodology/approach

The types of data collected include primary data and secondary data. The data were collected using the methods of surveys, library research, laboratory analysis and interviews. The analysis methods employed in this research were the multidimensional scaling (MDS) analysis and the prospect analysis. The sustainability analysis was undertaken using the approach of the MDS analysis with the assistance of software RapOxbow.

Findings

The current sustainability status of the management of Lake Baru ecosystems according to a number of dimensions is regarded as sustainable with a sustainability index value by 50.95. Meanwhile, analysis results of each dimension show that the sustainability index for the ecological dimension is 42.56 and the sustainability index for the economic dimension is 47.44, which means that they are less sustainable. While the sustainability index for the socio-cultural dimension is 54.81, the sustainability index for the technological dimension is 53.12 and the sustainability index for the legal-institutional dimension is 56.83, meaning that they are fairly sustainable.

Originality/value

The originality of this paper lies at the approaches of this research which are MDS analysis and a prospect analysis, and the research location in Buluh Cina Village in Kampar, Indonesia, that has not been researched before. This is one of few studies which investigate comprehensively the sustainability analysis of management, especially in ecological, economic and socio-cultural dimensions in Indonesia.

Details

Smart and Sustainable Built Environment, vol. 7 no. 2
Type: Research Article
ISSN: 2046-6099

Keywords

Open Access
Article
Publication date: 23 November 2023

Silvia Baiocco and Paola M.A. Paniccia

This paper aims to better understand how business model innovation (BMI) occurs in the context of sustainable entrepreneurship, emphasizing the dialectical nature of…

Abstract

Purpose

This paper aims to better understand how business model innovation (BMI) occurs in the context of sustainable entrepreneurship, emphasizing the dialectical nature of entrepreneurial relationships. To do so, key interdependencies and reciprocal influences between internal/firm-specific and external/environmental factors underlying BMI for sustainability are analysed through co-evolutionary lenses.

Design/methodology/approach

A co-evolutionary framework is developed and applied to a longitudinal business model (BM) analysis of 15 Italian widespread hotels, which creatively use historic villages at risk of abandonment to establish their hotels.

Findings

Largely influenced by the interplay between internal and external factors, BMI of widespread hotels occurs through multilevel co-adaptations, which are recognised as virtuous by all stakeholders involved. Effective variations of the BM value elements are selected resulting in circular economy practices, which are retained for successful BMI, radical (first) and incremental (thereafter). Knowledge of specific local and multi-local conditions, time awareness and a future-oriented temporal perspective, by both entrepreneurs and policymakers, favour this dynamic.

Practical implications

Developing targeted policies and practices based on increased organisational knowledge supported by indicators can help in selecting and retaining successful variations of BMs appropriately in/with time with positive effects on firms' performance and sustainable development.

Originality/value

This study provides a novel co-evolutionary framework that explicitly links sustainable entrepreneurship and BM concepts in the accommodation sector. It further proposes a dynamic and holistic explanation of BMI for sustainability from which the crucial roles of the time-knowledge binomial and circular practices emerge.

Details

Business Process Management Journal, vol. 29 no. 8
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 6 April 2020

Sławomir Smyczek, Giuseppe Festa, Matteo Rossi and Filippo Monge

Direct sales at the winery constitute one of the most used indicators for evaluating the success of a wine tourism experience. In this respect, service performance at the winery…

Abstract

Purpose

Direct sales at the winery constitute one of the most used indicators for evaluating the success of a wine tourism experience. In this respect, service performance at the winery can have some influence on sales, which assumes that there is a direct link between the service level intensity of the wine tourism offer and the intensity level of direct sales at the winery; thus proposing that the global sustainability of the economic performance of the winery would increase if the wine tourism experience was supported by intense wine tourism services.

Design/methodology/approach

A descriptive statistical investigation was conducted on a sample of 35 Italian wineries, giving evidence on the adoption of different service categories as part of the wineries' wine tourism offers. From these results, an inferential statistical analysis was conducted to detect the existence of a direct link between wine tourism services and direct sales at the winery.

Findings

Based on the current investigation, even though it was of an exploratory nature, the evidence does not in general support a direct link between the service level intensity of the wine tourism offer and the level of intensity of direct sales at the winery. Instead, some evidence points to a potential direct link between logistics services and direct sales. Unfortunately, some evidence emerged regarding the lack of availability of wine tourism services for disabled persons.

Originality/value

Wine tourism is a relevant success factor for the wine business. Its influence affects not only the wineries' reputation through word-of-mouth, most of all on the social networks but also their image and most importantly their direct sales. Frequently, in fact, wine tourism performance can be evaluated by direct sales performance. As a result of the current investigation, however, it is likely that the intensity level of direct sales at the winery is not the most correct indicator for evaluating the success of a wine tourism experience with high levels of service, especially when considering overall sustainability.

Details

British Food Journal, vol. 122 no. 5
Type: Research Article
ISSN: 0007-070X

Keywords

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