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Improved environmental performance of products and services have lately become one of the main strategic and operational goals of manufacturers. This is due to influences from various stakeholders including government, consumers, societies and the business partners. Evidently, different manufacturers differently implement their environmental practices for sustainable product development depending on various driving factors such as customer awareness, legislation, economic benefits and competitive strategies, etc. In theory, manufacturers can efficiently undertake sustainable product development by implementing life cycle thinking into their system. This way, they can monitor the environment hot spots throughout a product life cycle and be able to minimise the environmental impact effectively. Therefore, several researchers have focused on developing tools and strategies to support the manufacturers in implementing sustainable manufacturing and product development studies. However, in reality, each manufacturer may operate their manufacturing system differently to accommodate different demands and constraints induced by firm characteristics and its regional location. Their attempts to implement the sustainable tools and strategies to their companies would also be different. Thus far, a number of studies have studied the implementation for a specific company. No studies have examined the relationship between their decisions and implementation for different characteristics of firms and different manufacturing locations. Therefore, the purpose of this paper is to comprehensively investigate the practices of manufacturers towards sustainable product development.

A detailed statistical analysis was conducted on the survey data gathered from 330 manufacturing organisations in 13 countries. The research questions mainly cover implementation approaches, decision tools and techniques used and main driving forces at the strategic and operational levels concerning environmental practices in sustainable product development. This is to bridge the gaps between the research outputs and implementations in practice for the developed sustainable strategies and tools. Results highlighted interesting relationships of the implementations across different geographical regions (locations) as well as types and sizes of manufacturers. They can be used to shed some light for future research direction, the dominant driving forces of consumers and regulations importance towards the manufacturer practices to improve not only the environmental performance but also their social responsibility. In total, 12 null hypotheses were formulated to test the relationships as well as the correlations between the manufacturing characteristics and the research questions which cover several driving forces in implementing the environmental strategies.

The results of this large-scale global research highlighted that different geographical/manufacturing regions are driven mainly by legislation, competition and consumer pressures whilst manufacturers of different sizes utilise various decision tools. Design tools such as LCA, DFE and ECQFD methods are likely to be utilised in the medium-and high-complexity product development by OEM and ETM manufacturers. Environmental responsibility plays an important role and also enhanced by other driving forces such as the economic benefits, the long-term survival in the market and the company image.

Future work may include some or all of the following; such as respondents of this survey may be re-contacted and comparative data can be gathered from these manufacturers to capture the changes over the years. Further investigation of the sustainable supply chain management approaches, influences of dynamic driving forces and the environmental practices towards cleaner production practices such as improving energy efficiency, minimising waste, recycling scraps and reusing product as well as the product recovery practices for used products would be beneficial to gather and evaluate. This would support to address the current trends and emerging practices.

Results highlighted interesting relationships and thus provide some answers on strategies adopted by many manufacturers for the sustainability approaches and implementations across different geographical regions (locations) as well as types and sizes of manufacturers. The wave of change towards sustainability is clearly on enterprises, industries, communities and governments for thinking about solutions to increase the awareness in environmental sustainability thus reduce carbon footprint. In some areas there is clear progress but for many, this process is just beginning.

There is an overwhelming amount of information, methods and opinions, and proliferation of initiatives. It is in this climate that not only manufacturers but society must provide a practical and effective way to develop and disseminate the skills and knowledge required to fuel an environmentally sustainable economy. To achieve this, results of global surveys like this paper may support manufacturers who need to work with communities and stay well connected to their stakeholders. This may lead to developing training packages that accurately reflect industry needs and provide leadership in communities and workforce development.

There is generally an understanding of the sustainable product development and the use and role of tools and techniques to improve environmental performance of manufacturers at micro-level (within companies based on selected product, process, environmental tools and manufacturing characteristics). Whereas, a large-scale research like this paper, to present the status of sustainable product and process development approaches used by manufacturers located around the globe, of different sizes, types within existing operational and corporate strategies and eco-design initiatives have not been detailed.

We investigate the effects of technological capabilities on firms’ survival chances during market-fusing technological change. Our context is the matured U.S. machine tool industry. During the period of our study, 1975 through 1995, a drastic shift in demand conditions prompted the buyers of machine tools to demand more versatile products to improve their productivity. The advent of microprocessors enabled manufacturers to meet these demands by combining the functions of previously distinctive products. As a result, market segments fused and machine tool manufacturers in once disparate product categories came into direct competition with one another. We propose that incumbents with broader component and architectural capabilities will be better able to adapt to and hence survive market-fusing technological change. Our results, based on a panel data set of U.S. machine tool incumbents, support the value of broad component capabilities but reveal no adaptive advantage of architectural capabilities.

The purpose of this paper is to propose a conceptual framework for product service system (PSS) design for machine tools and discuss the PSS implementation issues focusing on the Indian machine tool business sector.

The paper opted for an exploratory survey conducted in the Indian machine tool sector including 39 in-depth interviews with employees of different organizations representing middle and senior management having decision-making authority. It also involves proposing a framework to address the stakeholder’s requirements for services that offers foundation for PSS designers.

The paper helps get an insights about key issues for PSS implementation by the Indian machine tool sector. The hybrid PSS model proposed in the paper can address the stakeholder’s requirements for flexibility in business models through different business phases.

The paper offers suggestions for the development of PSS for machine tools for designers and identify issues to be considered particularly in Indian machine tools business context.

This paper provides an insight to judge the feasibility of PSS concept for machine tools in Indian context and offers framework for PSS designers.

The ideas expressed in this work are based on those put into practice at the Okuma Corporation of Japan, one of the world′s leading machine tool manufacturers. In common with many other large organizations, Okuma Corporation has to meet the new challenges posed by globalization, keener domestic and international competition, shorter business cycles and an increasingly volatile environment. Intelligent corporate strategy (ICS), as practised at Okuma, is a unified theory of strategic corporate management based on five levels of win‐win relationships for profit/market share, namely: ,1. Loyalty from customers (value for money) – right focus., 2. Commitment from workers (meeting hierarchy of needs) – right attitude., 3. Co‐operation from suppliers (expanding and reliable business) – right connections., 4. Co‐operation from distributors (expanding and reliable business) – right channels., 5. Respect from competitors (setting standards for business excellence) – right strategies. The aim is to create values for all stakeholders. This holistic people‐oriented approach recognizes that, although the world is increasingly driven by high technology, it continues to be influenced and managed by people (customers, workers, suppliers, distributors, competitors). The philosophical core of ICS is action learning and teamwork based on principle‐centred relationships of sincerity, trust and integrity. In the real world, these are the roots of success in relationships and in the bottom‐line results of business. ICS is, in essence, relationship management for synergy. It is based on the premiss that domestic and international commerce is a positive sum game: in the long run everyone wins. Finally, ICS is a paradigm for manufacturing companies coping with change and uncertainty in their search for profit/market share. Time‐honoured values give definition to corporate character; circumstances change, values remain. Poor business operations generally result from human frailty. ICS is predicated on the belief that the quality of human relationships determines the bottom‐line results. ICS attempts to make manifest and explicit the intangible psychological factors for value‐added partnerships. ICS is a dynamic, living, and heuristic‐learning model. There is intelligence in the corporate strategy because it applies commonsense, wisdom, creative systems thinking and synergy to ensure longevity in its corporate life for sustainable competitive advantage.

The purpose of this paper is to address the globalisation/culture issue by comparing two Asian countries in which there has been limited prior research regarding their respective supermarket industries, namely, Singapore and Malaysia.

The research design adopted a case-study approach, with two general cases (the New Singaporean and Malaysian supermarket retail industries), made up of two embedded cases each (retailers and manufacturers operating within each country).

The overall finding is that despite prior assumptions that suitability is reliant on product type or country choice, there are a number of sales promotion techniques that are inherently suited to the supermarket industry as a whole. The majority of these “inherently suitable” techniques are price-based and the conclusion is then that these techniques can be used globally. Value-added techniques, on the other hand, should be localised to fit with the market in which they are being applied.

Tools best suited to the grocery product sales environment appear to be price-based or linked to price reductions (i.e. price discounting and discount-linked point-of-purchase (P-O-P) or end-of-aisle (E-O-A) displays combination and volume offers), suggesting that those tools which are inherently suitable to the industry are likely to meet retailers' shorter-term objectives rather than manufacturers' longer-term ones. The difficulty faced by manufacturers, then, is aligning their sales promotion objectives with the tools that are best able to achieve results in the supermarket environment.

Globalisation of the supermarket industry has also meant that marketers continue to need a better understanding of cross-cultural issues and their effect and national culture frameworks can be used to develop marketing theories which are suited to a particular region. The current research identifies preferences for different sales promotion techniques in the two nationally similar, yet ethnically diverse, countries under study, as well as examining application of these techniques in the retail environment.

The purpose of this paper is to examine the impact of social and contractual enforcement on the performance of business-to-business relationship. The research also tests the mediating role of perceived inequity and coordination.

A survey methodology was used to obtain responses from 224 decision-makers at reseller organizations. The data were analyzed using structural equation modeling.

It was found that both social and contractual enforcement impact relationship performance. Perceived inequity and coordination are important moderators of those relationships, as social enforcement increases coordination and reduces perceived inequity, while contractual enforcement increases perceived inequity.

While previous studies examined enforcement impact on coordination and conflict, this study links it to relationship performance. Importantly, enforcement’s relationship with perceived inequity is also examined in the context of B2B relationship.

This paper aims to examine the relationships between macro-, meso- and micro-level contextual factors that enable or inhibit the contribution of product service systems (PSS) to circularity. It is informed by the natural resource-based view (NRBV) and the multi-level perspective as theoretical lenses.

A theory elaboration approach is used through three in-depth case studies of UK and German manufacturers. Case studies provide use- and result-oriented PSS for personal computers, power tools and wind turbines. Multiple sources of evidence, including 20 semi-structured interviews, company documents and quantitative data, are triangulated to improve the validity of the results.

Empirical evidence for relationships between macro-, meso- and micro-level contextual factors show significant barriers to the extending and cycling of resource loops, primarily through maintenance, repairs and refurbishment. A firm’s environmental awareness has a determining role in the contribution of PSS to circularity. The evidence from two use-oriented PSS reveals different circularity maturity levels.

This research makes three key contributions. Firstly, it elaborates on NRBV by showing that a firm’s environmental awareness determines product stewardship. The type of product stewardship practices depends on the enabling and inhibiting effects of macro- and meso-level factors. Secondly, it shows that use-oriented PSS have different circularity profiles and proposes three circularity maturity levels. Finally, it provides an empirically validated framework of macro-, meso- and micro-level enablers and barriers and how they interact to enable or inhibit circularity in PSS.

In discussing what a firm’s competence is all about and how that is developed over time, the focus has been on how a firm develops its “core” or “distinctive” competence all by itself. The imbeddedness of a firm in networks of exchange relationships and how that impinges on the development and nurture of a firm’s competence has attracted very scant study. The purpose of this study is to deepen our understanding of the extent to which a firm’s networks of exchange relationships influence its competence development. Two empirical case studies have been conducted in that regard. One important conclusion is that a firm’s network(s) of exchange relationships is an asset that can be exploited to develop its competence. An important implication of the study is that it takes a long time and many resources to build exchange relationships that last in our integrated markets. Many resources and skills will be needed to handle relationships, once established.

This study sets out to highlight how a leading manufacturer of tooling, with its continuous improvement drive, has leveraged DMAIC Six Sigma potential to realize cost savings and improved quality on their shopfloor. The study examines one of the shopfloor chronic quality issues which deals with finding a way to reduce the amount of warp incurred in Amada A‐Station punches during the heat‐treat process.

The goals of this specific study were achieved by utilizing Six Sigma tools such as “brainstorming, process mapping, fish‐bone diagrams, histograms, and control charts”.

The analysis resulted in a number of findings and recommendations. A major contributor to the warp was the method used to fix the parts. It was found that, by using a new fixture to hang the parts, the amount of warp could be greatly reduced. The major recommendation was that the new heat‐treat fixture design be implemented as soon as a reliable fixture design has been proven. The value of implementing this new fixture design equates to roughly $10,000 per year in savings, which is due to the elimination of a secondary grinding operation and elimination of scrap parts. The company expects millions of dollars in annual savings as DMAIC Six Sigma process is rolled out to areas on the shopfloor.

The case study shows DMAIC Six Sigma process is an effective and novel approach for the machining and fabrication industries to improve the quality of their processes and products and profitability through driving down manufacturing costs.

The nose radii of cutting inserts are normally measured using a profile projector or toolmaker's microscope. Since only a sector of a circle is available for the measurement using such instruments, the radii determined from these methods are inaccurate. The purpose of this paper is to present an alternative method of determining the nose radii more accurately using machine vision.

The 2D images of the cutting inserts were captured using a CCD camera with the aid of back lighting. The tool nose center in each digitized image was located based on the tool geometry. The curved nose profile was transformed into a linear profile using polar‐radius transformation. The nose radius was then varied within ten pixels of the nominal radius and the average deviation from a straight line profile in the nose region in the polar‐radius plot was evaluated. The radius corresponding to the minimum average deviation is identified as the most accurate radius value.

For the 15 simulated images of cutting inserts tested, the error in radii determine by the proposed method varied from −4.9 to 3.7 percent. But, the radii were about 9 to 22 percent higher than those measured using the profile projector on commercially available inserts. The radii measured using the profile projector was closer to the nominal radii with an average deviation of −3.2 percent compared to those measured using the proposed method.

The cutting inserts must be clean and free from dust particles when capturing the images; and the insert must be aligned accurately so that the plane of the nose profile is perpendicular to the optical axis of the CCD camera.

The proposed method can be used to determine the nose radii accurately. If the exact nose radius of an insert is known, the tool path can be programmed precisely to obtain high‐dimensional accuracy in the finished product.

The paper shows how a new method of determining the tool nose radii of cutting inserts more accurately compared to the conventional methods, based on a sector of the nose profile, has been developed.