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The purpose of this paper is to explore and describe the perspective of the management group regarding how they reasoned when deciding to engage in a model focussing on systematic work environment management, and what motives that influenced their decision.

This qualitative study with semi-structured interviews includes 18 representatives from the management groups in 18 Swedish municipalities. Data were analysed with a constant comparative method.

The participants described two aspects that were of importance when making the decision; establishing commitment before making the decision and establishing strategies to legitimise the decision. Furthermore, they expressed motives that were linked both to their individual expectations and wishes and to policies and facts in their organisations. The participants experienced the model as a valuable tool in their organisations to increase employee participation and to provide structured support to their first-line managers.

The managers’ motives were linked to individual expectations and external directives. These were often intertwined and influenced their decisions. When implementing this type of model, it is important to discuss decisions in a larger group to avoid building an organisational initiative on one person’s expectations. Furthermore, it is important to support the management’s work to establish commitment for the model in the municipal organisation.

This study adds to knowledge of the complexity of deciding and implementing models to support systematic work environment management in organisations.

The purpose of the article is to analyze how physicians and nurses, as the two major health care professions, experience psychological empowerment for managerial work.

The study was designed as a qualitative interview study at four primary care centers (PCCs) in Sweden. In total, 47 interviews were conducted, mainly with physicians and nurses. The first inductive analysis led us to the concept of psychological empowerment, which was used in the next deductive step of the analysis.

The study showed that both professions experienced self-determination for managerial work, but that nurses were more dependent on structural empowerment. Nurses experienced that they had competence for managerial work, whereas physicians were more ignorant of such competence. Nurses used managerial work to create impact on the conditions for their clinical work, whereas physicians experienced impact independently. Both nurses and physicians experienced managerial work as meaningful, but less meaningful than nurses and physicians' clinical work.

For an effective health care system, structural changes in terms of positions, roles, and responsibilities can be an important route for especially nurses' psychological empowerment.

The qualitative method provided a complementary understanding of psychological empowerment on how psychological empowerment interacted with other factors. One such aspect was nurses' higher dependence on structural empowerment, but the most important aspect was that both physicians and nurses experienced that managerial work was less meaningful than clinical work. This implies that psychological empowerment for managerial work may only make a difference if psychological empowerment does not compete with physicians' and nurses' clinical work.

The purpose of the paper is to describe and analyze differences in patients' quality perceptions of private and public primary care centers in Sweden.

The article explores the differences in quality perceptions between patients of public and private primary care centers based on data from a large patient survey in Sweden. The survey covers seven dimensions, and in this paper the measure Overall impression was used for the comparison. With more than 80,000 valid responses, the survey covers all primary care centers in Sweden which allowed for a detailed analysis of differences in quality perceptions among patients from the different categories of owners.

The article contributes with a detailed description of different types of private owners: not-for-profit and for profit, as well as corporate groups and independent care centers. The results show a higher quality perception for independent centers compared to both public and corporate groups.

The small number of not-for-profit centers (21 out of 1,117 centers) does not allow for clear conclusions for this group. The results, however, indicate an even higher patient quality perception for not-for-profit centers. The study focus on describing differences in quality perceptions between the owner categories. Future research can contribute with explanations to why independent care centers receive higher patient satisfaction.

The results from the study have policy implications both in a Swedish as well as international perspective. The differentiation between different types of private owners made in this paper opens up for interesting discussions on privatization of healthcare and how it affects patient satisfaction.

The main contribution of the paper is the detailed comparison of different categories of private owners and the public owners.

The purpose of this paper is to identify client‐perceived barriers to a change towards increased client influence on the end result of the construction process. Additionally, the variables of size of clients' markets and the extent of external project management are investigated in order to see how they influence the perceptions concerning important barriers to change.

Empirical data were collected through a survey responded to by 87 Swedish construction clients.

Identified barriers are divided into three types: attitudinal, industrial and institutional. Attitudinal barriers (adversarial attitudes, lack of ethics and morality, focus on projects instead of processes and a short‐term focus) and industrial barriers (traditional organization of the construction process, conservative industry culture, industry structure and traditional production processes) are perceived to be important, whereas institutional barriers (standard contracts, laws and traditional procurement procedures) are not perceived to be critical. Each different type of barrier is tested against the use of internal or external project management and the sphere of activity of the client. Attitudinal barriers are perceived as being more critical by clients using external project management. “Nearness” in terms of the sphere of activity (e.g. how large is the client's market?) also has an effect on how clients perceive the barriers. Locally, active clients do not consider attitudinal barriers to be as influential on the end result of the construction process as nationally active clients.

Since the empirical results are based on data collected only from Swedish clients, international generalizations should be made with caution.

Clients wishing to act as change agents need to be aware that their use of internal versus external project management affects their chances to influence the other construction actors and implement change and innovation. Large national and international client organizations, which due to their size have significant opportunities to influence the industry, rely heavily on external project management, which may hamper their change agent role. Hence, such clients should make careful and purposeful selections of project management companies. Another more influential alternative is to strengthen their organisation and rely less on external project management.

This paper presents a unique investigation of the connections between the use of internal/external project management and perceived barriers to change.

The purpose of this paper is to compare the similarities and differences relating to sustainability initiatives between health-care organizations. The aim is to provide a framework of factors and their determinants to enable a profiling of organizational sustainability initiatives.

Based on an inductive approach, judgmental sampling was applied to select relevant health-care organizations. Informants were identified according to their knowledge of their organizations’ sustainability initiatives.

Several factors and their determinants for characterizing differences and similarities were found. The results also reveal that organizational sustainability initiatives are either value-driven or business-driven.

The reported framework of factors and their determinants serves the purpose of profiling organizational sustainability initiatives. Opportunities for further research are provided.

This paper provides managerial guidance for characterizing the differences and similarities with respect to organizational sustainability initiatives in relation to other organizations.

This study establishes a framework for characterizing organizational sustainability initiatives. It also contributes to reveal whether organizational sustainability initiatives are value – or business-driven and considers intrinsic-oriented differences and extrinsic-oriented similarities.

The growth of Indian economy has brought with it significant increase in construction activities. These increased construction activities have further highlighted the problem of waste generation on construction sites. The purpose of this paper is to provide important insights and highlight some issues related to the implementation of effective waste management practices on construction sites in India.

This paper presents two cases and results from semi‐structured interviews which shed light on some of the major issues, challenges and drivers associated with the implementation of waste management in construction in India.

One of the key findings was that client preference and enforcement of existing laws could actually facilitate the implementation of waste minimisation effectively. Some of the practices being followed, and which are gaining more popularity, are waste quantification, waste segregation, and the implementation of 3Rs (reduce, recycle, and reuse). Congested construction sites, sites in heavily built‐up areas with no ability to have an alternate storage or staging location for materials, lack of ownership of waste due to the presence of multiple contractors on the construction site and lack of awareness and education among the construction workforce were regarded as major challenges associated with the implementation of waste minimisation practices in India.

The cases and the interviewees chosen were through the authors' links with the Indian Green Building Council (IGBC). The cases were LEED registered projects therefore issues dealing with green construction had been taken into account. These cases might not be representative of the entire country, as there are significantly high proportions of construction projects that are not as green, especially in smaller cities in India. However, the two cases do provide important insights and highlight some issues related to the implementation of effective waste management practices on construction sites in India. The individuals interviewed also had link with IGBC. They had been involved with the green building movement in India for a significant length of time. But the length and breadth of their experience gave them the ability to comment on state of the construction sector and its green as well as non‐green practices associated with waste management.

This paper presents an exploratory study which assesses the implementation of waste management practices in the Indian construction industry. It also highlights activities within different stages of a construction project that can lead to more effective waste management in the construction sector.

The study investigated factors influencing how the curriculum is implemented in accredited private higher education institutions (PHEIs) in Botswana.

The study investigated factors influencing curriculum implementation in accredited private universities (PUs) operating in a highly regulated higher education environment in Botswana. A total of six PUs which have been operating in Botswana for at least five years were purposively selected for the study. The mixed methods approach was used in the study. From the six PUs, a sample of 306 lecturers was selected from a population of 1,500 lecturers using stratified random sampling strategy for the quantitative phase of the study, and 25 academic middle managers (AMMs) were also selected from a population of 273 academic middle managers using purposive sampling strategy for the qualitative phase. A structured questionnaire and a semi-structured interview guide were used for data collection. Principal component analysis (PCA) was performed to test the reliability and validity of the measurements. Descriptive statistics, chi-square, one-way ANOVA and regression analysis were used for quantitative data analysis, while a meta-aggregative approach was used for analysing qualitative data. Results showed that educational level, characteristics of the curriculum, of the institution and of the external environment had a significant influence on how curriculum is implemented in PUs in Botswana, while gender, age and years of teaching experience did not have a significant influence. These results have implications on educational policy formulation by regulatory authorities as well as practice in universities for the purpose of enhancing curriculum implementation.

Results showed that educational level, characteristics of the curriculum, of the institution and of the external environment had a significant influence on how the curriculum is implemented in PUs in Botswana, while gender, age and years of teaching experience did not have a significant influence.

Data were collected from lecturers in accredited private higher education institutions in Botswana only which limited the scope of insight into challenges facing accredited private institutions. Future research needs to expand the scope and consider private both private and public higher education institutions in Botswana and beyond so that more insight on the factors affecting curriculum implementation in higher education institutions can be established and appropriate policies and processes could be put in place for effective curriculum implementation.

The study provides insight into challenges affecting curriculum implementation in higher education institutions and how regulatory authorities, institutional authorities and lecturers can contribute to effective curriculum implementation in these institutions.

The study offers an opportunity for higher education institutions to implement the curriculum in a manner that satisfies its primary customers who are the students by taking cognizance of and satisfying factors that contribute to effective curriculum implementation.

There is no study known to the researcher that has been conducted on factors affecting curriculum implementation in accredited private universities in Botswana. This study, therefore, is an eye-opener on such factors and what actions regulatory authorities, institutional management and lecturers should take to promote effective implementation of the curriculum in higher education institutions in Botswana.

This paper aims to analyse the construction of gender in business media through identification of media discourses in terms of vocabulary and vocabulary structures.

The authors conduct critical discourse analysis and linguistic text analysis of media articles in two Swedish business magazines, focussing on vocabulary and vocabulary structures used to describe men and women as managers.

Media texts fall into traditional, gender-stereotyped patterns. The use of metaphors, choice of words and sentence structures construct and maintain stereotyped models of gender. The linguistic practices and use of specific and gender-biased vocabulary shape discursive practices, contributing to the construction and reconstruction of institutionalised gender-stereotyped patterns of behaviour and established social norms.

The focus on vocabulary and vocabulary structures extends the technique and application of critical discourse analysis, enabling fine-grained analyses, in this case of media texts. This research also indicates a need for future studies that adopt a critical discourse analysis to take into account analytical procedures that shed light on micro-mechanisms that support the materialisations of gender inequalities.

Texts that portray both men and women show gender bias that is deeply rooted in the vocabulary and vocabulary structures and thus help to reinforce established discursive practices and gender inequalities. Therefore, there is a need for a fundamental change in the media reports on managers.

The research contributes to the analysis of media texts and representations of men and women as managers by providing a detailed analysis of discursive practices that takes into account vocabulary and vocabulary structures. The findings show the deeply rooted structure of gender-stereotyped patterns in media texts.

The purpose of this study is to demonstrate a method for estimating the tradeoffs that banking customers make between different attributes of a service, thus allowing businesses to estimate the likely impact on customer loyalty of changes in different attributes of a service.

The data were collected using a mail survey that was sent to small to medium‐sized enterprise (SME) decision makers in Hong Kong. The data were then analyzed using a choice modeling approach in the form of ordinal logistic regression.

Both affective components, such as relational bonds, and cognitive components, such as perceived service quality, are shown to influence customers' switching behavior. The specific tradeoffs that customers make between these attributes are also estimated.

This study is the first to quantify the effect of different variables on SME customer loyalty in a largely disloyal services sector. The study also demonstrates and quantifies the tradeoffs that customers make between various cognitive and affective attributes.

The tradeoff analysis shows how improvement in one attribute can have an impact that is equivalent to a change in another attribute. This provides additional strategic options for financial services marketers to cost‐effectively achieve a higher level of loyalty.

The study is the first to show how choice modeling can be used to calculate the tradeoffs that customers make in their purchase decisions, thereby providing financial services marketers with an effective way to estimate the impact of alternative strategies on customer loyalty.

This paper aims to identify the winning combination of innovation capabilities for selected Brazilian agribusiness firms along different value chain links.

Adopting a quantitative approach, the authors analyzed the relationship between innovation capabilities and innovative performance of 300 agribusiness firms through a multi-regression technique.

The results showed that transaction, management and development capabilities can improve agribusiness firms’ performance in underdeveloped value chains.

For future research, the authors recommend analyzing further links such as traders and retailers to find the innovation capability for the entire agribusiness value chain.

Upstream firms should adopt new management techniques and tools, efficiently using their resources, while downstream firms should absorb and transform new technologies into products and processes.

The authors suggest formulating public policies that propose the recombination of innovation capabilities to organize agribusiness firms and avoid commodity-oriented market dependence.

The literature on agribusiness explains innovation at the chain level, based primarily on scientific advancements rather than on innovation at the firm level. In this sense, this study provides empirical evidence that can help boost innovation in agribusiness firms.