Search results

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/01437739110004569. When citing the article, please cite: Tom Darcy, Brian H. Kleiner, (1991), “Leadership for Change in a Turbulent Environment”, Leadership & Organization Development Journal, Vol. 12 Iss: 5, pp. 12 - 16.

Critical management and leadership issues relating to managing major organisational change are examined. It is shown that the key to leading change successfully through turbulent times is to recognise and respond to the needs, fears, and interests of the people who will be most affected by the change. The management techniques suggested have two primary goals. The first is aimed at optimising the attitude and leadership skills of the manager responsible for making the change happen. The second is to provide the means by which the manager can obtain the full support and co‐operation of his/her employees during the change. If both of these goals are met, the probability of success in leading major change becomes far more attainable than might otherwise be the case.

Develops an original 12‐step management of technology protocol and applies it to 51 applications which range from Du Pont’s failure in Nylon to the Single Online Trade Exchange for Auto Parts procurement by GM, Ford, Daimler‐Chrysler and Renault‐Nissan. Provides many case studies with regards to the adoption of technology and describes seven chief technology officer characteristics. Discusses common errors when companies invest in technology and considers the probabilities of success. Provides 175 questions and answers to reinforce the concepts introduced. States that this substantial journal is aimed primarily at the present and potential chief technology officer to assist their survival and success in national and international markets.

The purpose of this paper is to describe how an Academic Health Science Centre, providing pediatric rehabilitation services, research, and education, developed a Centres for Leadership (CfL) initiative to integrate its academic functions and embrace the goal of being a learning organization.

Historical documents, tracked output information, and staff members’ insights were used to describe the ten-year evolution of the initiative, its benefits, and transformational learnings for the organization.

The evolutions concerned development of a series of CfLs, and changes over time in leadership and management structure, as well as in operations and targeted activities. Benefits included enhanced clinician engagement in research, practice-based research, and impacts on clinical practice. Transformational learnings concerned the importance of supporting stakeholder engagement, fostering a spirit of inquiry, and fostering leaderful practice. These learnings contributed to three related emergent outcomes reflecting “way stations” on the journey to enhanced evidence-informed decision making and clinical excellence: enhancements in authentic partnerships, greater innovation capacity, and greater understanding and actualization of leadership values.

Practical information is provided for other organizations interested in understanding how this initiative evolved, its tangible value, and its wider benefits for organizational collaboration, innovation, and leadership values. Challenges encountered and main messages for other organizations are also considered.

A strategy map is used to present the structures, processes, and outcomes arising from the initiative, with the goal of informing the operations of other organizations desiring to be learning organizations.

The purpose of this paper is to understand why users at the University of Nevada, Las Vegas (UNLV) are unable to locate locally held items from the university libraries' electronic and physical collections using the library web site and catalog.

A combination of usability testing methods and quality control methods were used. Items for the study were selected from cancelled interlibrary loan requests. A cognitive walkthrough was performed for citations representative of the top categories of cancellation because the item is owned or available electronically. Quality control methods were used to determine likely user failure points to completing this path. Data from the cognitive walkthrough were compared with actual user behavior, as observed through usability testing.

Participants in the study failed to locate known items for multiple reasons, but from the usability testing and analysis three major areas emerged: finding the correct starting‐point for the search, information not indexed for a selected search, and clicking on the call number link. The complexity of library resources was the main contributor to these failures. Participants expected library searching to behave like their other search experiences.

The failure points identified in the study are in some cases specific to features of the UNLV Libraries' integrated library system.

This paper could be useful to libraries examining the ease with which users can locate items using the library web site and catalog. The research team used a quality control method to analyze usability testing, which provides valuable quantitative data concerning the relationship between user and system failure.

The purpose of this paper is to obtain a permeability law of a gas flow through a permeable medium using particle image velocimetry experimental data as primal information, which is conflated with numerical calculations by means of a multi-scale method.

The D2Q9 single-relaxation-time Lattice Boltzmann model (LBM) implemented in GPU is used for the numerical calculations. In a first homogenized micro-scale, the drag forces are emulated by means of an effective Darcy law acting only in the close neighborhood of the solid structures. A second mesoscopic level of homogenization makes use of the effective drag forces resulting from the first-scale model.

The procedure is applied to an experiment consisting of a regular array of wires. For the first level of homogenization, an effective drag law of the individual elemental obstacles is produced by conflating particle image velocimetry measurements of the flow field around the wires and numerical calculations performed with a GPU implementation of the LBM. In the second homogenization, a Darcy–Forchheimer correlation is produced, which is used in a final homogenized LBM model.

The numerical simulations at the first level of homogenization require a substantial amount of calculations, which in the present case were performed by means of the computational power of a GPU.

The homogenization procedure can be extended to other permeable structures. The micro-scale-level model retrieves the fluid-structure forces between the flow and the obstacles, which are difficult to obtain experimentally either from direct measurement or by indirect assessment from velocity measurements.

Despite a growing interest in accessible tourism, delivering high-quality tourism experiences to people with disabilities (PwD) remains a major challenge. Beyond a number of acknowledged barriers (e.g. cultural, architectural, relational), the main issue is the lack of coordination amongst the many actors participating in the co-creation of tourism experiences. This paper intends to advance available knowledge on this issue by conceptually suggesting a solution that draws on the concepts of the tourism experience and digital ecosystems.

This paper is developed as a conceptual contribution, drawing also on an illustrative example that considers a tourist with mobility disability as the focal actor.

The results indicate that a digital ecosystem could contribute to making tourism locations more accessible by enabling information sharing and coordination amongst all actors that co-create the tourism experiences. Moreover, the analysis underlines that tourism locations should be designed to be useable by all people, drawing on the principles of the universal design.

This paper describes a path to fostering accessible tourism, drawing on local authorities, particularly municipalities and universities. The suggested solution would benefit from future empirical analyses to assess its strengths and weaknesses.

By drawing on the concept of digital ecosystems, this paper is amongst the first studies to suggest a path to making tourism locations more accessible to all tourists (with or without disabilities) based on technology.

This paper aims to analyse the role of information and communication technologies (ICTs) in establishing destination appeal and reflect on the implications for smart tourism destination development. The focus is on identifying and analysing technological solutions by considering six elements shaping tourism destination appeal, namely, attractions, public and private amenities, accessibility, human resources, image and character and price.

To deliver public and private sector implications, the authors have reviewed and analysed relevant papers that were published in hospitality and tourism journals (42 Q1 and Q2 ranked journals based on SCImago Journal Rank) between 2010 and 2018.

ICTs affect the marketing and management of tourism destinations. They foster their innovativeness (e.g. interpretation of destination factors, new travel trends, innovative products, VA and AR), contribute sustainability (e.g. visitor management and reducing the use of resources) and improve accessibility (e.g. information provision, navigation, availability of sites and travel planning). The adaptation of technological solutions in the hospitality industry can be related to increased productivity, profitability and quality of services. Additionally, ICTs facilitate visitor decision-making (e.g. online distribution channels and information accessibility), influence overall travel experience and enable the sharing of visitors’ impressions.

The significant limitations of this study include restrictions on the timing of publication and on journal selection.

This paper reviews full-length research papers that were published in relevant tourism and hospitality journals. This paper complements the current literature by addressing the role of ICTs in establishing destination appeal and reflecting on implications for smart destination development and future research.

本论文分析了ICT在搭建旅游目的地吸引力方面的作用, 并对智慧旅游目的地发展提出启示。本论文重点在于考量六种搭建旅游目的地吸引力的因素：景点、公共和个人设施、可参观性、人力资源、形象和性格、以及价格, 并分析了各种科技解决方案。

为了给公众和私人企业提出启示, 本论文审阅并分析了发表在2010年至2018年之间的酒店旅游相关期刊文献（42Q1和Q2级别的SCImago期刊排名）。

信息通讯技术（ICTs）影响了旅游目的地的营销和管理。ICT促进了多种创新（比如, 目的地因素的解读、新旅游趋势、创新型产品、VA\AR）, 增强可持续性（比如, 游客管理和减少资源耗损）以及提高可参观性（比如, 信息提供、导航、景点信息、旅游规划等）。酒店业中的科技应用促进了生产力提高、营利性、和服务质量。此外, ICT帮助游客做旅游决策（比如, 在线分销渠道和信息获取）, 影响了整体旅游体验, 和增强了游客分享游历经验。

本论文审阅了旅游酒店期刊相关科研文章, 强调了建立旅游目的地吸引力中ICT的重要性, 以及对未来智慧旅游目的地发展和研究做出启示。

本论文的局限性在于只包含了特定发表年限和期刊限制的文章。

智慧旅游目的地、旅游目的地吸引力、信息和通信技术、ICT、旅游研究、酒店业