Search results
1 – 10 of over 2000Steven J. Greenland, Lester Johnson and Shahla Seifi
This paper aims to inform social responsibility and social policy by describing the brand strategy of Australia’s largest tobacco manufacturer, British American Tobacco Australia…
Abstract
Purpose
This paper aims to inform social responsibility and social policy by describing the brand strategy of Australia’s largest tobacco manufacturer, British American Tobacco Australia (BATA), the year following the introduction of plain packaging and other regulation. Tobacco controls are a proven catalyst for reducing smoking, but manufacturers adapt swiftly seeking to minimise the impact of regulatory change.
Design/methodology/approach
BATA’s strategy was determined using 2012-2014 tobacco ingredient reports, recommended retail price lists and a supermarket retail audit.
Findings
The research identified over 70 BATA brand variants, offered in diverse packaging options, with new products and modified names appearing since 2012. In total 14 main brands are highly differentiated by price, with 45 per cent difference between the cheapest and the most expensive. Volume discounting occurs across packaging ranges, with twin packs offering best value and prices up to 10 per cent lower than those of single packs.
Originality/value
The research originality stems from the triangulation of three different data resources to establish brand strategy following increased regulation. The study confirms ongoing market segmentation using highly differentiated ranges, and it reveals the unintended consequences of corporate responses to regulation. Evolving variant names communicate product information and imagery previously imparted by pack design. Pricing strategies enable smokers to offset substantial excise increases through brand switching and volume buying. The research, therefore, reveals the potential for regulating these as yet unrestricted elements to enhance the impact of plain packaging and other tobacco controls, thereby further reducing the social impact of smoking.
Details
Keywords
Tobacco sponsorship of sports has increasingly been cast as a public issue on the grounds that it supports pediatric smoking by circumventing advertising restrictions and…
Abstract
Tobacco sponsorship of sports has increasingly been cast as a public issue on the grounds that it supports pediatric smoking by circumventing advertising restrictions and communicating positive brand information to children(28,31,32). Research on tobacco sponsorship effects on children is as yet inconclusive, but growing evidence suggests that sponsorship is an effective medium for building cigarette brand awareness and image among under‐aged youth. Research in this area has been inconclusive in part because it lacks a unified framework in which the various contributions of sponsorship to brand knowledge and use can be analysed holistically. This paper proposes that the brand equity concept(1,2,18) provides such a framework. The paper reviews previous research on tobacco sponsorship and children, and presents findings from a study that assessed the relative contribution of sponsorship to brand awareness among fourteen year‐olds (n=366) in Dunedin, New Zealand. The value of sponsorship‐derived cigarette brand knowledge among youth is expressed in terms of Keller's(18) concept of customer‐based brand equity. The study found that children's awareness of tobacco brands and tobacco sponsorships varied according to their smoking experience, sports interests and gender. Cigarette brands with the strongest event associations were those that sponsored events that had a high appeal for the youth in the study. The brands with the highest unaided recall levels were those that were prominently shown in point of purchase displays in stores frequented by the youth, and included those with the highest sponsorship profiles. The research demonstrates that tobacco companies can achieve significant brand recall among children through sport sponsorship, as well as interest‐based (lifestyle) segmentation and targeting benefits, and brand positioning (personality) benefits. The findings have implications for public policy and industry practice. In policy terms, if the goal of tobacco advertising prohibitions is to denormalise smoking by restricting the positive promotional imagery of cigarettes, then sport sponsorship and point of purchase displays need to be incorporated into advertising legislation. In terms of industry practice, the fact that tobacco sponsorship reaches and influences under‐aged youth stands to be a matter of concern for any entity that does not want this social burden. It is recommended that corporations considering involvement in a tobacco‐sponsored event should evaluate the reach of the event and the potential effects of its promotions on youth. Where a youth‐interest connection has been demonstrated for the event, corporations should weigh the social risks and costs of the sponsorship. For non‐tobacco related entities these costs include the potential negative impacts of tobacco‐linked event cross‐promotions on their own brands and corporate image.
Details
Keywords
Douglas Eadie, Gerard Hastings, Martine Stead and Anne Marie MacKintosh
The debate surrounding tobacco control has become increasingly polarised as the health and tobacco lobbies seek to influence tobacco policy. In recent times the main focus for…
Abstract
The debate surrounding tobacco control has become increasingly polarised as the health and tobacco lobbies seek to influence tobacco policy. In recent times the main focus for debate has been the impact of tobacco advertising on under‐age smoking. However, with the proposed ban on tobacco advertising, this paper argues that branding may prove pivotal to re‐orienting thinking about how tobacco marketing continues to influence smoking initiation. Marketing theory asserts that creating demand for a product is dependent upon building a strong brand identity that concurs with the needs, values and lifestyles of the consumer. It is hypothesised that branding can function by affecting not only the way people perceive specific tobacco products but also their perceptions of smoking behaviour itself. Using branding to extend the debate in this way provides some useful insights into the role tobacco marketing might play in encouraging young people to start smoking. It is concluded that explanations for smoking initiation can be found, not by attempting to isolate the abilities of tobacco marketing and health policy to persuade young people to adopt one behaviour in favour of the other, but by examining how exposure to competing forces such as these during adolescence may conspire to brand smoking in a way that encourages young people to experiment with cigarettes. It is suggested that more significant advances in reducing smoking rates are likely to depend upon a willingness to confront the fundamental contradictions that are created by such competing forces.
Details
Keywords
Abstract
Details
Keywords
The purpose of this paper is to examine the importance of tobacco differentiation attributes (i.e. nicotine and tar content, length, flavor and thickness) in market performance…
Abstract
Purpose
The purpose of this paper is to examine the importance of tobacco differentiation attributes (i.e. nicotine and tar content, length, flavor and thickness) in market performance and loyalty levels of brands.
Design/methodology/approach
The study adopts a stochastic approach to measure brand loyalty at the attribute level using the Dirichlet model as a benchmark tool. Data based on the Juster Probability Scale were collected from a sample of n=155 young smokers in Iceland.
Findings
Product differentiation strategies operate differently. Light nicotine and tar content encourages smokers to switch across brands and within family brands, resulting on improved market performance and loyalty levels. Length and thickness‐related differentiation are slightly better than non‐differentiation in inducing loyalty, but worse in improving performance.
Practical implications
Two types of categorization prevail in the category: first, a family brand‐based, mainly relevant for large brands; and second, an attribute‐driven, apparent for small family brands. Two types of switching behaviors can also be considered: first within family brands, switching among product attributes for the larger brands; and second within product attributes, switching among family brands for smaller brands.
Social implications
These findings have profound implications for the development of anti‐smoking policy in terms of the exact functioning of product differentiation as part of the tobacco industry's strategy. Public health policy makers can benefit in their fight against nicotine consumption by taking public policy counter‐measures (e.g. completely banning or regulating production of “light” nicotine and tar content brands) that can limit the anticipated success of differentiation strategies of the tobacco industry.
Originality/value
Not much research has been done on loyalty within the tobacco category, possibly due to the ethical considerations accompanying managerial suggestions about smoking. The contribution of the present work lies in the provisions of evidence‐based insights to help brand managers and other stakeholders (e.g. public health policy makers) to take informed decisions.
Details
Keywords
The purpose of this paper is to examine the factors contributing to the historic loss of market share experienced by Rothmans Benson & Hedges (RBH), Canada's second largest tobacco…
Abstract
Purpose
The purpose of this paper is to examine the factors contributing to the historic loss of market share experienced by Rothmans Benson & Hedges (RBH), Canada's second largest tobacco firm.
Design/methodology/approach
The paper presents a case study of the marketing of RBH flagship cigarette brand Rothmans between 1957 and 2000, comparing its performance with brands owned by market leader Imperial Tobacco Canada Ltd (ITL).
Findings
Sometimes it is no fun at all being a marketer. You have a generous advertising budget, follow the rules of strategic brand management, make sure your brand communications are consistent with the historical brand identity – and yet your market share declines. Take the case of RBH – historically Canada's second‐largest seller of cigarettes – which saw its market share slide from 43 percent in 1975 to a mere 17 percent by the mid‐1990s. It does not help of course if the government decides to introduce regulations restricting where and how you can advertise, but other tobacco firms seemed to adapt more successfully, gaining ground in key consumer segments. What went wrong for Rothmans?
Practical implications
The paper highlights the importance of contemporary references and imagery in enabling a brand to keep pace with changes in the target market.
Social implications
The paper shows how legislation intended to restrict product advertising can have unintended consequences as firms use creative marketing to exploit loopholes in regulation.
Originality/value
The paper draws on internal corporate documents made public through tobacco industry legal challenges to Canada's Tobacco Products Control Act (TPCA), in addition to trade press and promotional material.
Details
Keywords
Observes that even in the nineteenth century the advertising of products was an important issue. Presents a case study of a small family firm of this time (Cope's) which was…
Abstract
Observes that even in the nineteenth century the advertising of products was an important issue. Presents a case study of a small family firm of this time (Cope's) which was involved in the sale of tobacco and its related goods. Cope's went on to become a national institution, went public in 1885, before being swallowed up by Gallagher's in 1952. Looks at branding and standardizing in this era and shows how Cope's were leaders in this field making them a very prosperous concern indeed.
Details
Keywords
Janet Hoek and Cherie Robertson
This paper aims to investigate how young adult women smokers, a group the tobacco industry has specifically targeted, interpreted dissuasive sticks. Australia’s decision to…
Abstract
Purpose
This paper aims to investigate how young adult women smokers, a group the tobacco industry has specifically targeted, interpreted dissuasive sticks. Australia’s decision to introduce plain packaging has aroused international attention and stimulated interest in complementary initiatives. To date, research attention has focused on external packaging and few studies have examined the physical objects of consumption – cigarette sticks.
Design/methodology/approach
We conducted two focus groups and 13 in-depth interviews using purposive recruitment. Data were analysed using thematic analysis.
Findings
We identified three overarching themes: smoking as an act of overt and conspicuous consumption; cigarette sticks as accoutrements of social acceptability and dissuasive colours as deconstructors of the social façade smokers construct. Dissuasive sticks challenged connotations of cleanliness participants sought, exposed smoking as “dirty” and connoted stereotypes participants wanted to avoid.
Research limitations/implications
Although small-scale qualitative studies provide rich insights into participant’s responses, experimental work is required to estimate how a wider population comprising more varied smoker sub-groups responds to dissuasive sticks.
Practical implications
As policymakers internationally consider introducing plain packaging, they should examine whether dissuasive sticks could enhance measures regulating the external appearance of tobacco packages.
Social implications
Smoking remains the leading cause of preventable death and disability. Plain packaging and dissuasive sticks show considerable potential to reduce smoking prevalence and the burden of ill-health that results.
Originality/value
This is the first study to explore how dissuasive sticks would distance smoking from the social identity smokers seek. The findings provide a platform for experimental work that estimates the potential behavioural outcomes dissuasive sticks could stimulate.
Details
Keywords
Anouk de Regt, Matteo Montecchi and Sarah Lord Ferguson
Diffusion of fake news and pseudo-facts is becoming increasingly fast-paced and widespread, making it more difficult for the general public to separate reliable information from…
Abstract
Purpose
Diffusion of fake news and pseudo-facts is becoming increasingly fast-paced and widespread, making it more difficult for the general public to separate reliable information from misleading content. The purpose of this article is to provide a more advanced understanding of the underlying processes that contribute to the spread of health- and beauty-related rumors and of the mechanisms that can mitigate the risks associated with the diffusion of fake news.
Design/methodology/approach
By adopting denialism as a conceptual lens, this article introduces a framework that aims to explain the mechanisms through which fake news and pseudo-facts propagate within the health and beauty industry. Three exemplary case studies situated within the context of the health and beauty industry reveal the persuasiveness of these principles and shed light on the diffusion of false and misleading information.
Findings
The following seven denialistic marketing tactics that contribute to diffusion of fake news can be identified: (1) promoting a socially accepted image; (2) associating brands with a healthy lifestyle; (3) use of experts; (4) working with celebrity influencers; (5) selectively using and omitting facts; (6) sponsoring research and pseudo-science; and (7)exploiting regulatory loopholes. Through a better understanding of how fake news spreads, brand managers can simultaneously improve the optics that surround their firms, promote sales organically and reinforce consumers’ trust toward the brand.
Originality/value
Within the wider context of the health and beauty industry, this article sets to explore the mechanisms through which fake news and pseudo-facts propagate and influence brands and consumers. The article offers several contributions not only to the emergent literature on fake news but also to the wider marketing and consumer behavior literature.
Details
Keywords
The promotion of tobacco products has received detailed attention. However, this research has focussed on the effects of tobacco advertising or sponsorship, and how restrictions…
Abstract
The promotion of tobacco products has received detailed attention. However, this research has focussed on the effects of tobacco advertising or sponsorship, and how restrictions on promotion activities affect demand. By contrast, comparatively few studies have examined the regulatory implications of variations in the guidelines or statutes governing tobacco promotions. In this paper we analyse the issues arising from inconsistencies in international tobacco promotion regulations and the proposals designed to address these. We conclude that because the development and application of consistent regulations infringes on the economic interests and traditions of civil liberties in some nations, the prospects for implementing internationally adhered to protocols is gloomy. A more practical solution may be to control the conditions of sale of tobacco products as these are more readily circumscribed by domestic regulation.
Details