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Article
Publication date: 13 July 2020

The role of transaction cost and trust in e-loyalty: a mixed-methods study of ride-sharing

Tingting Hou, Xusen Cheng and Xiankun Cheng

The purpose of this paper is to explore the trust antecedents and the effect of trust and transaction cost on passengers' e-loyalty in the context of mobile commerce…

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Abstract

Purpose

The purpose of this paper is to explore the trust antecedents and the effect of trust and transaction cost on passengers' e-loyalty in the context of mobile commerce enabled ride-sharing.

Design/methodology/approach

A mixed-methods research is adopted to investigate the phenomena of interest. The qualitative study was used to identify the context-specific trust antecedents. The quantitative study investigated the effects of trust and transaction cost on e-loyalty by combining the results of qualitative study.

Findings

Three important context-specific trust antecedents were identified in qualitative study, namely online rating score, service quality and driving skills. The quantitative study indicates that driving skills, explicit cost and implicit cost are positively associated with trust. Trust and implicit cost have direct and positive effects on e-loyalty.

Research limitations/implications

This study contributes to understanding passengers' trust towards drivers in the context of mobile commerce enabled ride-sharing and the effect of trust on e-loyalty by including the transaction cost.

Practical implications

Management to enhance passengers' e-loyalty to ride-sharing might involve the measures to promote trust relationship.

Originality/value

Limited research has explored trust relationship for enhancing e-loyalty in the context of ride-sharing. The current study provides a novel contribution through an exploration of trust antecedents and the effects of transaction cost and trust on e-loyalty. The study has thrown light on the use of mixed-methods design in the research of user behavior in sharing economy.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/ITP-01-2020-0005
ISSN: 0959-3845

Keywords

  • Trust
  • Mobile commerce
  • Ride-sharing
  • Transaction cost
  • E-loyalty

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Article
Publication date: 7 January 2018

High AOA short landing robust control for an aircraft

Yang Tingting, Li Aijun, Muhammad Taimoor and Rooh ul Amin

The purpose of this paper is to propose a high angle of attack short landing model for switched polytopic systems as well as to derive an equation for fluidic thrust…

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Abstract

Purpose

The purpose of this paper is to propose a high angle of attack short landing model for switched polytopic systems as well as to derive an equation for fluidic thrust vector deflection angle based on pressure to reduce the velocity during the landing phase of flight.

Design/methodology/approach

In this paper, robust control algorithm is proposed for a non-linear high angle of attack aircraft under the effects of non-linearities, tottering hysteresis, irregular and wing rock atmosphere. High angle of attack short landing flight under asynchronous switching is attained by using the robust controller method. Lyapunov function and the average dwell time scheme is used for obtaining the switched polytopic scheme. The asynchronous switching and loss of data are controlled asymptotically. The velocity of aircraft has been lucratively reduced during the landing phase of flight by using the robust controller technique.

Findings

The proposed algorithm based on robust controller including the effects of non-linearities guarantee the successful reduction of velocity for high angle of attack switched polytopic systems.

Practical implications

As the landing phase of an aircraft is one of the complicated stage, this algorithm plays a vital role in stable and short landing under the condition of high angle of attack (AOA).

Originality/value

In this paper, not only the velocity of flight has been reduced, but also the high angle of attack has been attained during the landing phase, because of which the duration of landing has been reduced as well, while in most of the previous research, it is based on low angle of attack and long landing duration.

Details

Aircraft Engineering and Aerospace Technology, vol. 91 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/AEAT-05-2017-0134
ISSN: 1748-8842

Keywords

  • Asynchronous switching
  • Fluidic thrust vector
  • High AOA
  • Short landing
  • Switched polytopic systems

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Article
Publication date: 15 May 2017

Rent-seeking behavior of BIM- and IPD-based construction project in China

Tingting Mei, Qiankun Wang, Yaping Xiao and Mi Yang

The purpose of this paper is to study the rent-seeking behavior of stakeholders in construction projects and to provide a reference for further studies on collaboration in…

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Abstract

Purpose

The purpose of this paper is to study the rent-seeking behavior of stakeholders in construction projects and to provide a reference for further studies on collaboration in China, which could thus improve the collaborative management in construction and reduce the waste of resources.

Design/methodology/approach

In this paper, the authors discuss and analyze the current situation of rent-seeking behavior in infrastructure construction projects, integrated project delivery (IPD), and the application of a building information model (BIM) in China. The authors analyze the collusive behavior between the supervision department and the contractor via the rent-seeking model on the basis of the game theory and present that BIM and IPD have a positive impact on rent-seeking activities of construction projects. The key factors influencing the rent-seeking activities from the perspective of the owner are studied via a questionnaire survey.

Findings

The research status of IPD in China includes the application of IPD, IPD collaborative management and the combination of lean construction (LC), IPD and BIM. The enthusiasm of the adoption of BIM and IPD is higher for design institute, construction units, research institutions and universities. The findings indicate that the owner appears to have a significant influence on stakeholders in construction projects, such as supervising efficiency, rewards and punishment. Therefore, the results also demonstrate that the construction project based on BIM and IPD can effectively avoid the rent-seeking activities of the participants.

Research limitations/implications

The findings are primarily based on questionnaire data originated from Central China; hence there are some limitations that are worth noting.

Practical implications

First, it provides compelling data evidence for the adoption of BIM and IPD in China. Second, it paves a solid foundation for the behavior of stakeholders in construction projects based on BIM and IPD.

Originality/value

In this paper, a game model of contractor, supervisor and owner is established, and a preliminary attempt is made to introduce BIM and IPD into the model for the behavioral research of participants.

Details

Engineering, Construction and Architectural Management, vol. 24 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/ECAM-11-2015-0178
ISSN: 0969-9988

Keywords

  • China
  • Game theory
  • Collaboration
  • Rent seeking
  • Building information model
  • Integrated project delivery

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Article
Publication date: 4 November 2019

Editorial

Zheng Fan, Tingting Lu and Peihua Fan

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Abstract

Details

Chinese Management Studies, vol. 13 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/CMS-11-2019-794
ISSN: 1750-614X

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Article
Publication date: 7 August 2017

Decision quality and satisfaction: the effects of online information sources and self-efficacy

Yalan Yan, Xi Zhang, Xianjin Zha, Tingting Jiang, Ling Qin and Zhiyuan Li

Digital libraries and social media are two sources of online information with different characteristics. The purpose of this paper is to integrate self-efficacy into the…

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Abstract

Purpose

Digital libraries and social media are two sources of online information with different characteristics. The purpose of this paper is to integrate self-efficacy into the analysis of the relationship between information sources and decision making, and to explore the effect of self-efficacy on decision making, as well as the interacting effect of self-efficacy and information sources on decision making.

Design/methodology/approach

Survey data were collected and the partial least squares structural equation modeling was employed to verify the research model.

Findings

The effect of digital library usage for acquiring information on perceived decision quality (PDQ) is larger than that of social media usage for acquiring information on PDQ. Self-efficacy in acquiring information (SEAI) stands out as the key determinant for PDQ. The effect of social media usage for acquiring information on PDQ is positively moderated by SEAI.

Practical implications

Decision making is a fundamental activity for individuals, but human decision making is often subject to biases. The findings of this study provide useful insights into decision quality improvement, highlighting the importance of SEAI in the face of information overload.

Originality/value

This study integrates self-efficacy into the analysis of the relationship between information sources and decision making, presenting a new perspective for decision-making research and practice alike.

Details

Internet Research, vol. 27 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/IntR-04-2016-0089
ISSN: 1066-2243

Keywords

  • China
  • Digital libraries
  • Social media
  • Decision quality
  • Online information sources
  • Self-efficacy in acquiring information

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Article
Publication date: 18 June 2018

The link between mergers and acquisitions and innovation: A systematic literature review

Luca Dezi, Enrico Battisti, Alberto Ferraris and Armando Papa

The link between mergers and acquisitions (M&A) and innovation has been analysed in both corporate finance studies and the innovation literature. Despite this attention…

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Abstract

Purpose

The link between mergers and acquisitions (M&A) and innovation has been analysed in both corporate finance studies and the innovation literature. Despite this attention and the practical evidence that highlights different connections between these two terms, there is a need to investigate the latest trends with regard to these important topics, and to put a particular focus on the emerging paradigm of open innovation. Thus, this paper aims to provide a systematic literature review (SLR) about the relationship between M&As and the concept of innovation in the current scenario.

Design/methodology/approach

Through an SLR from 2012 to June 2017, 55 papers have been identified and analysed to give a better understanding of the motivations and the methodologies adopted in past studies.

Findings

This paper identifies various conceptual and research methodological characteristics of studies that have connected, directly or indirectly, M&As and innovation in recent years. In addition, the results highlight a scarcity of studies that explicitly or implicitly refer to the open innovation paradigm, marking only a partial understanding of this emerging phenomenon.

Originality/value

This paper improves the knowledge on the link between extraordinary corporate transactions and innovation, and it highlights that a clear consensus, particularly regarding the open innovation paradigm, is lacking. Thus the authors propose that future studies should carefully evaluate M&As by following the open innovation approach.

Details

Management Research Review, vol. 41 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/MRR-07-2017-0213
ISSN: 2040-8269

Keywords

  • Literature review
  • Innovation
  • Intellectual capital
  • Open innovation
  • Other management-related topics
  • Corporate finance
  • M&As
  • Structured literature review
  • Mergers and acquisitions

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Article
Publication date: 4 November 2019

Does holistic cognition frame always promote business model design?

Yong Wu, Linqian Zhang, Zelong Wei and Mingjun Hou

This paper aims to explore the effects of holistic cognition frame on novelty-centered business model design and efficiency-centered business model design. Moreover, the…

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Abstract

Purpose

This paper aims to explore the effects of holistic cognition frame on novelty-centered business model design and efficiency-centered business model design. Moreover, the authors consider how these effects differ in new ventures vs established firms.

Design/methodology/approach

The authors use survey data to testify the hypotheses based on a database of 204 firms in China. Then, regression analysis is used to examine the relationship between holistic cognition frame and business model design. They also explore the contingency effects of new ventures and established firms on the relationships.

Findings

The authors find that the holistic cognition frame has a positive effect on efficiency-centered business model design, whereas it has an inverse U-shaped effect on novelty-centered business model design. Furthermore, they find that the effects of holistic cognition frame on efficiency-centered business model design and novelty-centered business model design are different in established firms and new ventures.

Originality/value

This work offers new insights into the effects of holistic cognition frame on business model design and provides useful suggestions for firms to promote business model design.

Details

Chinese Management Studies, vol. 13 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/CMS-06-2018-0565
ISSN: 1750-614X

Keywords

  • New ventures
  • Efficiency-centered business model design
  • Holistic cognition frame
  • Novelty-centered business model design

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Article
Publication date: 8 July 2019

Effect of absorber plate surface shape and glass cover inclination angle on the performance of a passive solar still

Hamid Reza Goshayeshi and Mohammad Reza Safaei

Solar-driven water desalination technologies are rapidly developing with various links to other renewable sources. However, the efficiency of such systems severely depends…

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Abstract

Purpose

Solar-driven water desalination technologies are rapidly developing with various links to other renewable sources. However, the efficiency of such systems severely depends on the design parameters. This paper presents results from an investigation on the effect of the glass cover inclination angle on the performance of two stepped solar still geometries (flat and convex) and the amount of produced distilled water.

Design Methodology Approach

Studied inclination angles of 25°, 27.5°, 30°, 32.5° and 35° were chosen, while other design parameters were fixed.

Findings

The investigation showed that the unit with the convex absorber plate had higher average water daily production rate, compared to the output of the flat absorber plate unit. The results also depicted that the inclination angle of the still has a noticeable effect on the performance of solar stills. The value of the critical angle is 32.5°, and the higher inclination angle results in less heat transfer coefficient. This value can be used for design purposes and erases the typical assumption to use lower angles to optimize the productivity of the still.

Practical Implications

Finally, obtained data were used to correlate the Nusselt number for the flat and convex surfaces with different inclination angles of the glass cover.

Originality Value

The outcome of this investigation may find applications to develop highly efficient solar stills to secure more drinkable water in warm, dry lands.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 30 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/HFF-01-2019-0018
ISSN: 0961-5539

Keywords

  • Absorber surface
  • Cover inclination angle
  • Solar still
  • Water distillation

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Article
Publication date: 4 November 2019

A glacier model of Chinese management: perspectives from new institutionalism

Zheng Fan, Xiner Tong, Peihua Fan and Qingli Fan

This study aims to build an indigenous Chinese management model based on Chinese culture.

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Abstract

Purpose

This study aims to build an indigenous Chinese management model based on Chinese culture.

Design/methodology/approach

This study adopts new institutionalism as its theoretical foundation, examines the core values of Chinese civilization in retrospect and identifies the key features of a Chinese management model. In this study, the authors develop a “glacier model” and test its reliability with the Haier Group.

Findings

This study proposes a new definition for a management model: a knowledge system based on institutional civilization that reflects management theory and practice. It analyzes the institutional environment of Chinese civilization: the recessive bottom-most layers are CBTLG (Confucianism, Taoism, Buddhism, legalism and Guan theory) and MDSX (Mao Zedong thought, Deng Xiaoping theory, scientific thoughts of development and Xi Jinping thought), the dominant principles are “Socialism and Mixed Economy” and the core values of Chinese culture compose the layer between them. This study concludes that the distinguishing features of Chinese management are harmonious management, the order-diversity pattern and Tai Chi management.

Research limitations/implications

This paper only discussed the management model of China. Based on the conclusions of this paper, in the future, researchers comparative studies on Chinese management and other countries’ management models with glacier model. By so doing, people can have a more comprehensive understanding of management models of different cultures.

Practical implications

The management characteristics contained in Chinese culture can provide more abundant knowledge for understanding current organizational management issues. A better understanding of the characteristics of a Chinese management model based on Chinese civilization is conducive to foreign investment or cross-cultural cooperation between Chinese and foreign enterprises.

Originality/value

This study provides a new perspective in studying Chinese management. The theoretical values of the glacier model are as follows: it is rooted in a Chinese management context; it makes up for the insufficiency in the current study of institutionalism; and it guides cross-cultural communication and management. The authors hope that the study attracts the attention of more scholars. Any civilization of any region or country can construct its own management model using the frame of the glacier model.

Details

Chinese Management Studies, vol. 13 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/CMS-07-2018-0601
ISSN: 1750-614X

Keywords

  • Institutional theory
  • New institutionalism
  • Chinese culture
  • Chinese management
  • Glacier model

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Article
Publication date: 4 November 2019

Self-reflection and employee creativity: The mediating role of individual intellectual capital and the moderating role of concern for face

Zhining Wang, Dandan Liu and Shaohan Cai

This paper aims to examine the effect of self-reflection on employee creativity in China. The authors identify individual intellectual capital (IIC) as a mediator and…

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Abstract

Purpose

This paper aims to examine the effect of self-reflection on employee creativity in China. The authors identify individual intellectual capital (IIC) as a mediator and concerns for face as a moderator for this relationship.

Design/methodology/approach

A sample of 351 dyads of full-time employees and their immediate supervisors from various Chinese companies were surveyed. Regression analysis and structural equation modeling were used to test the research model.

Findings

Three dimensions of self-reflection significantly affect IIC and subsequently lead to employee creativity; IIC mediates the relationship between three dimensions of self-reflection and employee creativity; concern for face negatively moderates the effect of IIC on employee creativity.

Practical implications

Managers can facilitate employees’ creativity by motivating them to conduct self-reflection and develop IIC, and by nurturing a safe atmosphere that allows individuals to take risks without losing face.

Originality/value

This is one of the first empirical studies to investigate the mediating effects of IIC and the moderating effects of concerns for face on the relationship between self-reflection and creativity.

Details

Chinese Management Studies, vol. 13 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/CMS-09-2018-0683
ISSN: 1750-614X

Keywords

  • Creativity
  • Chinese Culture
  • Concern for face
  • Individual intellectual capital
  • Self-reflection

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