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1 – 10 of 56Guanxiong Wang, Xiaojian Hu and Ting Wang
By introducing the mass customization service mode into the cloud logistics environment, this paper studies the joint optimization of service provider selection and customer order…
Abstract
Purpose
By introducing the mass customization service mode into the cloud logistics environment, this paper studies the joint optimization of service provider selection and customer order decoupling point (CODP) positioning based on the mass customization service mode to provide customers with more diversified and personalized service content with lower total logistics service cost.
Design/methodology/approach
This paper addresses the general process of service composition optimization based on the mass customization mode in a cloud logistics service environment and constructs a joint decision model for service provider selection and CODP positioning. In the model, the two objective functions of minimum service cost and most satisfactory delivery time are considered, and the Pareto optimal solution of the model is obtained via the NSGA-II algorithm. Then, a numerical case is used to verify the superiority of the service composition scheme based on the mass customization mode over the general scheme and to verify the significant impact of the scale effect coefficient on the optimal CODP location.
Findings
(1) Under the cloud logistics mode, the implementation of the logistics service mode based on mass customization can not only reduce the total cost of logistics services by means of the scale effect of massive orders on the cloud platform but also make more efficient use of a large number of logistics service providers gathered on the cloud platform to provide customers with more customized and diversified service content. (2) The scale effect coefficient directly affects the total cost of logistics services and significantly affects the location of the CODP. Therefore, before implementing the mass customization logistics service mode, the most reasonable clustering of orders on the cloud logistics platform is very important for the follow-up service combination.
Originality/value
The originality of this paper includes two aspects. One is to introduce the mass customization mode in the cloud logistics service environment for the first time and summarize the operation process of implementing the mass customization mode in the cloud logistics environment. Second, in order to solve the joint decision optimization model of provider selection and CODP positioning, this paper designs a method for solving a mixed-integer nonlinear programming model using a multi-layer coding genetic algorithm.
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Bing Xue, Rui Yao, Zengyu Ye, Cheuk Ting Chan, Dickson K.W. Chiu and Zeyu Zhong
With the rapid development of social media, many organizations have begun to attach importance to social media platforms. This research studies the management and the use of…
Abstract
Purpose
With the rapid development of social media, many organizations have begun to attach importance to social media platforms. This research studies the management and the use of social media in academic music libraries, taking the Center for Chinese Music Studies of the Chinese University of Hong Kong (CCMS) as a case study.
Design/methodology/approach
We conducted a sentiment analysis of posts on Facebook’s public page to analyze the reaction to the posts with some exploratory analysis, including the communication trend and relevant factors that affect user interaction.
Findings
Our results show that the Facebook channel for the library has a good publicity effect and active interaction, but the number of posts and interactions has a downward trend. Therefore, the library needs to pay more attention to the management of the Facebook channel and take adequate measures to improve the quality of posts to increase interaction.
Originality/value
Few studies have analyzed existing data directly collected from social media by programming based on sentiment analysis and natural language processing technology to explore potential methods to promote music libraries, especially in East Asia, and about traditional music.
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Jingyi Tian, Ting (Tina) Li, Rui Chen, Kaining Yang, Ping Li and Si Wen
“Idol pilgrimage tour” is a popular trend among young Chinese fans who travel for idol-related purposes, engage in interactive events and have co-created experiences at…
Abstract
Purpose
“Idol pilgrimage tour” is a popular trend among young Chinese fans who travel for idol-related purposes, engage in interactive events and have co-created experiences at destinations. With the growing market size of fan economy, fan tourists generate significant revenue for the local. However, many destinations have not fully utilised this opportunity, and there is a lack of research on this niche form of tourism. This research was undertaken to address this research gap.
Design/methodology/approach
This study adopted an idol worship–motivation–co-created experience–tour satisfaction–destination loyalty framework in the context of idol pilgrimage tours. In addition, this study investigated the direct influence of idol worship on the other four constructs. Data were collected from 354 Chinese fans who had such experience through online questionnaires. The partial least squares–structural equation modelling technique was used to examine the research model.
Findings
It was demonstrated that idol worship has a direct influence on motivation, co-created experience, satisfaction and loyalty and that there is a positive relationship between motivation, co-created experience, satisfaction and loyalty. The results advance the brand sacralisation literature by studying worship in a tourism context and contribute to interactive marketing literature by clarifying the interactive mechanism between relationships among the idol, fans and destinations. The study suggests some practical implications for destination management organisations attempting to target tourist fans.
Originality/value
This is the first study introducing the concept of the idol pilgrimage tour. Empirical results of this study reveal the underlying mechanism of how idols influence fans' travel-related psychology and behaviour.
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Ting Deng, Chunyong Tang and Yanzhao Lai
Drawing upon the conservation of resources (COR) theory, this study examined the relationship between organizational developmental human resource (HR) practices and employees'…
Abstract
Purpose
Drawing upon the conservation of resources (COR) theory, this study examined the relationship between organizational developmental human resource (HR) practices and employees' commitment to the organizational career (COC), while considering the mediating role of psychological availability and the moderating effects of links and fit.
Design/methodology/approach
A hierarchical linear modeling analysis was conducted to analyze the data from a 3-wave time-lagged study with 394 employees and 65 supervisors in ten Chinese firms.
Findings
The study's findings suggest that organizational developmental HR practices have a positive and indirect impact on employees' COC, with psychological availability serving as a mediator. The indirect effects were stronger for employees with stronger links and better fit.
Practical implications
This study provides managers with guidelines to improve employees' COC. Managers should also focus on supporting employees' psychological resources. Furthermore, organizations should be aware that employees with varying levels of links and fit may respond differently to psychological availability.
Originality/value
The study offers a new understanding of how and under what conditions organizational developmental HR practices can increase employees' COC. It also highlights the role of psychological availability as the psychological mechanism mediating this relationship and adds to the limited literature on the potential positive impact of strong links and fit.
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Renming Liu, Abu Bakar Abdul Hamid and Noor Inayah Ya'akub
Cross-border e-commerce live streaming morphs into an epidemic shopping scenario, yet there is a paucity of research on impulse purchasing in this context. The purpose of this…
Abstract
Purpose
Cross-border e-commerce live streaming morphs into an epidemic shopping scenario, yet there is a paucity of research on impulse purchasing in this context. The purpose of this study is to empirically investigate the adoption motivation of cross-border e-commerce live streaming and its influence mechanism on intrinsic response and purchase impulse and to highlight the mediating role of browsing behavior.
Design/methodology/approach
Based on the use and gratification lens, a new conceptualization model is established to captivate the theoretical relationships between perceived stimuli, individual attitudes, browsing behavior and impulsive purchases. A questionnaire survey was used to collect cross-sectional data from 427 Malaysian consumers and the estimated framework was validated through AMOS-structural equation modeling technique.
Findings
The findings confirm that perceived interactivity, perceived information usefulness and perceived enjoyment significantly influenced positive attitudes toward live-streaming, which in turn induced impulsive purchases; however, perceived affective gratification did not stimulate positive attitudes. Consumers’ utilitarian browsing had a stronger effect on impulse purchases than hedonic browsing and utilitarian browsing behavior mediated the relationship between positive attitudes and impulse buying; however, hedonic browsing had neither a direct nor a mediating effect on impulsive purchases.
Practical implications
This research enhances the literature on the impact of cross-border e-commerce live streaming, an emerging technology, on consumer behavior and offers managerial implications for e-commerce practitioners to gain insights into consumer impulse purchasing behavior.
Originality/value
The findings revamp conventional knowledge and provide new angles for understanding the formation mechanisms of impulse purchases, motivations for virtual media use and browsing behavior mediating effects in the context of live streaming.
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Prasanta Kr Chopdar and Justin Paul
From the signaling theory perspective, the current study explores various drivers of brand transparency and its effect on users' interactions with food delivery apps.
Abstract
Purpose
From the signaling theory perspective, the current study explores various drivers of brand transparency and its effect on users' interactions with food delivery apps.
Design/methodology/approach
First, a set of precursors of brand transparency of food delivery apps from focus group discussions was identified. Next, an integrated model tests the impact of brand transparency, perceived risk and brand trust on users' ordering frequency. Data collected from 522 users were analyzed using the partial least squares structural equation modeling method.
Findings
The outcomes showed the effectiveness of brand communications as the strongest indicator of brand transparency. Moreover, brand transparency favorably influences users' brand trust and ordering intention and negatively influences perceived risk. Hygiene rating attenuates the adverse effects of perceived risk.
Originality/value
The current study is a pioneering attempt that offers ways for online food delivery providers to build brand transparency, lessen users' risk perceptions and foster greater use of apps in the post-pandemic scenario.
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Mohd Nazim Mat Nawi, Muhammad Ashraf Fauzi, Irene Wei Kiong Ting, Walton Wider and Gabari Barry Amaka
This study provide an in-depth review on the knowledge structure of green information technology (GIT) adoption and behavior. Environmental degradation has escalated even further…
Abstract
Purpose
This study provide an in-depth review on the knowledge structure of green information technology (GIT) adoption and behavior. Environmental degradation has escalated even further with information and digital technology development. Researchers have come up with a new concept of GIT to dampen the carbon emission due to the excessive use of IT in today’s everyday usage. A similar terminology, green information system (GIS), is a rather broad understanding of GIT, which relates to the environmental management system to improve operations in the organization and will be included in the scope of the study.
Design/methodology/approach
This study presents a science mapping analysis through a bibliometric review to explore emerging trends and predict future trends based on 293 publications in the Web of Science.
Findings
The bibliographic coupling analysis discovered five themes related to the theoretical foundation of GIT and the determinants of their adoption. The five themes are (1) theoretical foundation in GIT, (2) determinants of green IT and IS adoption, (3) fundamental of GIT and information science, (4) green technologies and green computing and (5) determinants of managers green IT adoption behavior. While co-word analysis presents the impact of GIT, driving performance and energy efficiency through the adoption of GIT producing four themes, (1) GIT acceptance through the theory of planned behavior, (2) impact of GIT’s: strategies for sustainable implementation, (3) driving sustainable performance through green innovation in information systems and technology and (4) energy efficiency and sustainability in green computing and cloud computing.
Research limitations/implications
The finding is relevant to managers, researchers and stakeholders bounded by environmental responsibilities to mitigate its impact on the socioeconomic and environment through GIT adoption.
Originality/value
The contribution of this study is presenting an in-depth analysis of the knowledge structure through bibliometric analysis by providing network visualization on one of the crucial pro-environmental behavior.
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Positive reviews can enrich the favorable impression of peer-to-peer accommodation products, and seizing this impression is vital for hosts. This study aims to focus on hosts’…
Abstract
Purpose
Positive reviews can enrich the favorable impression of peer-to-peer accommodation products, and seizing this impression is vital for hosts. This study aims to focus on hosts’ response strategies to positive reviews and their effects.
Design/methodology/approach
This study categorizes hosts’ response strategies to positive reviews into cordial and tailoring responses. This study empirically analyzes the influence of these response strategies on subsequent review volumes using 1,283 valid listings and zero-inflation negative binomial regression models.
Findings
While hosts use cordial responses more, tailoring responses are more likely to drive subsequent reviews. In addition, when the host chooses entirely shared accommodation or sets a high price, the facilitating effect of the two response strategies on subsequent reviews weakens.
Research limitations/implications
This study enriches the knowledge system on managerial responses by proposing two specific response strategies to positive reviews that can be adopted by peer-to-peer accommodation hosts and by finding the promoting impact of these strategies on subsequent review volumes.
Practical implications
This study recommends that peer-to-peer accommodation hosts adopt cordial and tailoring responses to encourage subsequent consumer reviewing behavior.
Originality/value
As an early attempt to explore hosts’ responses to positive reviews and their impacts on subsequent review volumes, this study provides valuable insights into further research on positive review response strategies in the digital space.
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Shrushti Maheshwari, Zafar Alam and Sarthak S. Singh
The purpose of this study is to experimentally investigate the large deformation compression characteristics of fused deposition modelling (FDM)-printed poly lactic acid (PLA)…
Abstract
Purpose
The purpose of this study is to experimentally investigate the large deformation compression characteristics of fused deposition modelling (FDM)-printed poly lactic acid (PLA), considering the combined effect of infill density and strain rate, and to develop a constitutive viscoplastic model that can incorporate the infill density to predict the experimental result.
Design/methodology/approach
The experimental approach focuses on strain rate-dependent (2.1 × 10−4, 2.1 × 10−3, and 2.1 × 10−2 s−1) compression testing for varied infill densities. Scanning electron microscopy (SEM) imaging of compressed materials is used to investigate deformation processes. A hyperelastic-viscoplastic constitutive model is constructed that can predict mechanical deformations at different strain rates and infill densities.
Findings
The yield stress of PLA increased with increase in strain rate and infill density. However, higher degree of strain-softening response was witnessed for the strain rate corresponding to 2.1 × 10−2 s−1. While filament splitting and twisting were identified as the damage mechanisms at higher strain rates, matrix crazing was observed as the primary deformation mechanism for higher infill density (95%). The developed constitutive model captured yield stress and post-yield softening behaviour of FDM build PLA samples with a high R2 value of 0.99.
Originality/value
This paper addresses the need to analyse and predict the mechanical response of FDM print polymers (PLA) undergoing extensive strain-compressive loading through a hyperelastic-viscoplastic constitutive model. This study links combined effects of the printing parameter (infill density) with the experimental parameter (strain rate).
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