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This paper approaches the dynamics of supply chain resilience from the company from customer's point of view, seeking to illuminate which mechanisms and practices are used (intentionally or unintentionally) to increase the resilience of their critical suppliers, and thus to evaluate the impact of these mechanisms and practices on its entire supply chain (SC).

The authors explore some emerging developments in organizational resilience with an embedded case study of a group of focal companies operating in the automotive SC. Therefore, semi-structured interviews have been conducted with buyers and sellers using content analysis, in the light of the prospect theory and the resource dependency theory.

The results indicate the existence of a resilience sheaf that runs through the entire supply chain, formed by a set of 11 formal mechanisms and informal practices.

This resilience sheaf can guide managers thorough SC resilience development by taking its components as a reference and optimizing the use of resources both effectively and efficiently.

SC resilience has been conceptualized as a function of an organization's situational awareness, the identification and management of key vulnerabilities and the ability to successfully react in a complex, dynamic and interconnected environment. These propositions highlight the features of both internal and external mechanisms to enhance organizational resilience.

The purpose of this paper is to evaluate the effectiveness of role playing as an applied learning technique for enhanced classroom experiences as compared to traditional lecture methods.

This study uses the pre-test/post-test design to conduct experiments with several control and experimental groups. Subjects are graduate students in an MBA program at a private, non-profit university in a traditional classroom setting.

Students in the experimental group gained significantly more knowledge (post-test minus pre-test scores) – 45 percent higher – through participation in the role playing exercise as compared to the control group.

This study represents only a single educational discipline explored using a single role playing learning activity. Impacts on the long-term retention of the knowledge should be studied further.

Educators should enhance their classroom experience with more applied learning activities such as role playing in order to increase knowledge gain and potentially longer knowledge retention.

This study uses a customized role playing activity within a business curriculum as one of many applied learning techniques. The value to students was shown by significantly higher gain in knowledge while simultaneously enhancing their enjoyment of the classroom experience to potentially encourage further lifelong learning.

The Northfleet Group of Gravesend, Kent — UK market leaders in retail display systems — has appointed Gary B. Pettit to head the company's projects division as major accounts manager. This is a new position within the group which is aimed at the continued expansion and development of the division in serving the company's multiple retail and wholesale outlets. In this capacity, Mr Pettit reports directly to the sales director and leads a team of four managers and a further 16 sales and administrative personnel.

In recent years, the COVID-19 pandemic has become one of the most impactful disruptions which has imposed high levels of uncertainty on supply chains around the world. Supply chain integration (SCI) is highly recommended as an underlying mechanism that can facilitate the development of resilience and robustness as two dynamic capabilities. They can in turn positively influence firm performance and success during the disruptive conditions of COVID-19 era. The study aims to examine whether SCI as an enabler of resilience and robustness can improve firm performance during COVID-19 pandemic.

A theoretical model is developed to elaborate the relationship between SCI dimensions, resilience and robustness and firm’s operational and financial performance during the COVID-19 pandemic. A survey method is then used to empirically examine the model using a sample of 94 companies in the food industry in the province of Tehran, Iran, during the COVID-19 pandemic. This study makes several contributions. It provides a novel theoretical model on the relationship between SCI, resilience and robustness and firm performance and tests this model in a less-studied yet critical context (i.e. Iranian food industry) and during a disruptive era (i.e. COVID-19 pandemic).

The results support the positive effect of three SCI dimensions of internal, product and process integration on operational and financial performance during corona virus pandemic. Furthermore, internal and process integration have positive effects on resilience. Internal, product and process integration have positive effects on robustness. In addition, resilience mediates the effects of internal and product integration on both operational and financial performance, whereas robustness mediates the effect of internal and product integration on financial performance.

This study was conducted in the Province of Tehran. To test and generalize the results, it is recommended to conduct this study in other places and countries.

These results highlight the importance of SCI dimensions as vital enablers of resilience and robustness and their consequent impact on firm’s performance during the COVID-19 pandemic.

This is indeed the age of revolution, when timeless attitudes are changing and new ways of living being born. To most it is a bewildering complex, with uneasy forbodirtgs of the outcome. Improvement and change, there must always be—although change is not necessarily progress—but with unrest in the schools, universities and industry, one naturally questions if this is the right time for such sweeping reorganization as now seems certain to take place in local government and in the structure of the national health service. These services have so far escaped the destructive influences working havoc in other spheres. Area health boards to administer all branches of the national health service, including those which the National Health Service Act, 1946 allowed local health authorities to retain, were recommended by the Porritt Committee a number of years ago, when it reviewed the working of the service.