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Book part
Publication date: 25 July 2023

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Organizational Wrongdoing as the “Foundational” Grand Challenge: Consequences and Impact
Type: Book
ISBN: 978-1-83753-282-7

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Article
Publication date: 5 June 2017

Heather Skinner

426

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Journal of Place Management and Development, vol. 10 no. 2
Type: Research Article
ISSN: 1753-8335

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Book part
Publication date: 11 November 2019

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Man-Eating Monsters
Type: Book
ISBN: 978-1-78769-528-3

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Book part
Publication date: 14 December 2023

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Fashion and Tourism
Type: Book
ISBN: 978-1-80262-976-7

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Book part
Publication date: 8 September 2023

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How Public Libraries Build Sustainable Communities in the 21st Century
Type: Book
ISBN: 978-1-80382-435-2

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Book part
Publication date: 13 April 2021

Michael J. Urick

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A Manager's Guide to Using the Force: Leadership Lessons from a Galaxy Far Far Away
Type: Book
ISBN: 978-1-80071-233-1

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Book part
Publication date: 19 December 2017

Karin Klenke

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Women in Leadership 2nd Edition
Type: Book
ISBN: 978-1-78743-064-8

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Book part
Publication date: 12 October 2018

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Quality Services and Experiences in Hospitality and Tourism
Type: Book
ISBN: 978-1-78756-384-1

Open Access
Article
Publication date: 23 November 2023

Swechchha Subedi and Marketa Kubickova

This study explores how institutional and cultural factors influence political trust among hotel employees and its impact on support for local government actions, with…

Abstract

Purpose

This study explores how institutional and cultural factors influence political trust among hotel employees and its impact on support for local government actions, with implications for hotel leadership and regulatory compliance.

Design/methodology/approach

Employing a quantitative approach and structural equation modeling (SEM-PLS), the study integrates institutional and cultural theories of trust. Data were collected from 444 frontline hotel employees via mTurk in May 2021.

Findings

The research reveals insights into the significant role of institutional and cultural factors in shaping political trust among hotel employees. Moreover, it demonstrates a positive correlation between political trust and support for local government actions.

Research limitations/implications

This research has limitations to acknowledge. The sample size may restrict generalizability, and data from May 2021 might not capture long-term trends. Furthermore, relying solely on quantitative data may overlook individual nuances and complexities.

Practical implications

Hotel leadership can leverage these findings to prioritize building political trust among employees, leading to better support for government actions and regulatory compliance.

Social implications

Fostering trust between hotel employees and governing bodies can foster more effective collaboration, benefiting the hotel industry and the broader community.

Originality/value

This research contributes to the existing body of knowledge by presenting a novel conceptual model that integrates institutional theory and cultural theory of trust to examine the formation of political trust in the context of hotel employees. The application of this model to the hospitality industry adds to the limited research available in this area.

Details

International Hospitality Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2516-8142

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Book part
Publication date: 4 December 2020

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Educating for Ethical Survival
Type: Book
ISBN: 978-1-80043-253-6

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