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The purpose of this paper is to show that there were differences in the use of Twitter by professors at AAU schools. Affordance use differed between the personal and professional tweets of professors as categorized by turkers. Framing behaviors were described that could impact the interpretation of tweets by audience members.

A three phase research design was used that included surveys of professors, categorization of tweets by workers in Amazon’s Mechanical Turk, and categorization of tweets by active professors on Twitter.

There were significant differences found between professors that reported having a Twitter account, significant differences found between types of Twitter accounts (personal, professional, or both), and significant differences in the affordances used in personal and professional tweets. Framing behaviors were described that may assist altmetric researchers in distinguishing between personal and professional tweets.

The study is limited by the sample population, survey instrument, low survey response rate, and low Cohen’s κ.

An overview of various affordances found in Twitter is provided and a novel use of Amazon’s Mechanical Turk for the categorization of tweets is described that can be applied to future altmetric studies.

This work utilizes a socio-technical framework integrating social and psychological theories to interpret results from the tweeting behavior of professors and the interpretation of tweets by workers in Amazon’s Mechanical Turk.

The purpose of this paper is to analyze the tweeting behavior of 37 astrophysicists on Twitter and compares their tweeting behavior with their publication behavior and citation impact to show whether they tweet research-related topics or not.

Astrophysicists on Twitter are selected to compare their tweets with their publications from Web of Science. Different user groups are identified based on tweeting and publication frequency.

A moderate negative correlation (ρ=−0.339) is found between the number of publications and tweets per day, while retweet and citation rates do not correlate. The similarity between tweets and abstracts is very low (cos=0.081). User groups show different tweeting behavior such as retweeting and including hashtags, usernames and URLs.

The study is limited in terms of the small set of astrophysicists. Results are not necessarily representative of the entire astrophysicist community on Twitter and they most certainly do not apply to scientists in general. Future research should apply the methods to a larger set of researchers and other scientific disciplines.

To a certain extent, this study helps to understand how researchers use Twitter. The results hint at the fact that impact on Twitter can neither be equated with nor replace traditional research impact metrics. However, tweets and other so-called altmetrics might be able to reflect other impact of scientists such as public outreach and science communication.

To the best of the knowledge, this is the first in-depth study comparing researchers’ tweeting activity and behavior with scientific publication output in terms of quantity, content and impact.

Despite the significance of tour guiding and interpreting in the tourism system, relevant research is lacking in both depth and breadth. Current scholarly work tends to ignore tour guides’ self-expectations and assumes they are altruistic mediators who carry out their tasks without question. Considering tourism intermediaries are rational individuals who attempt to maximize their own benefits, the purpose of this paper is to situate tour guiding and interpreting practices in a larger political and social context, to explore the external and intrapersonal factors that might influence the content and approaches of interpreting Chinese communist heritage.

Considering tourism intermediaries are rational individuals who attempt to maximize their own benefits, this study situates tour guiding and interpreting practices in a larger political and social context, to explore the external and intrapersonal factors that might influence the content and approaches of interpreting Chinese communist heritage.

The study reveals that institutional arrangements, environmental settings, characteristics of tourists and tourist-intermediary onsite interactions can have salient repercussions on intermediaries’ job skills, career attitudes and orientation, and self-perceived roles, and further shape their way of interpreting the past. Several managerial implications regarding enhancing the effectiveness of tour guiding and interpreting are also discussed.

It is mentioned above. The Chinese government has invested enormously in red tourism to achieve a political end. In reality, however, there are always gaps between official narratives and actual interpretation. To lessen such deviation, efforts are needed to understand the dynamics of tour guiding practices. Anchoring interpretation and guiding practices in a broader political, social, and economic context, this paper attempts to improve the static research by comparing two major types of intermediaries, site interpreter and tour guide, with regard to the content of, and approach to their interpretation of red heritage. It provides an in-depth insight into the meaning-making process of the communist heritage tourism in China.

Managers seeking to manage customer word-of-mouth (WOM) behavior need to understand how different attitudinal drivers (e.g. satisfaction, positive and negative emotion, commitment, and self-brand connection) relate to a range of WOM behaviors. They also need to know how the effects of these drivers are moderated by customer characteristics (e.g. gender, age, income, country). The paper aims to discuss these issues.

To investigate these issues a built a large-scale multi-national database was created that includes attitudinal drivers, customer characteristics, and a full range of WOM behaviors, involving both the sending and receiving of both positive and negative WOM, with both strong and weak ties. The combination of sending-receiving, positive-negative and strong ties-weak ties results in a typology of eight distinct WOM behaviors. The investigation explores the drivers of those behaviors, and their moderators, using a hierarchical Bayes model in which all WOM behaviors are simultaneously modeled.

Among the many important findings uncovered are: the most effective way to drive all positive WOM behaviors is through maximizing affective commitment and positive emotions; minimizing negative emotions and ensuring that customers are satisfied lowers all negative WOM behaviors; all other attitudinal drivers have lower or even mixed effects on the different WOM behaviors; and customer characteristics can have a surprisingly large impact on how attitudes affect different WOM behaviors.

These findings have important managerial implications for promotion (which attitudes should be stimulated to produce the desired WOM behavior) and segmentation (how should marketing efforts change, based on segments defined by customer characteristics).

This research points to the myriad of factors that enhance positive and reduce negative word-of-mouth, and the importance of accounting for customer heterogeneity in assessing the likely impact of attitudinal drivers on word-of-mouth behaviors.

The paper is making a preliminary evaluation of dark tourism potential in Bulgaria. Dark tourism is underestimated research topic in Bulgaria – a country with long and rich cultural heritage, belonging to orthodox religion, with ambiguous impacts from the communist/socialist political regime and nowadays being a typical destination for mass and 3 “S” (sun, sand, sea) tourism. The research topic is approached by starting with an inventory and classification of the main tourist attractions/sites for dark tourism according to the most widely applicable theoretical typologies, inclusively their territorial density, cities location, authenticity and commercialization. The general counterpoint is the non-western approach and the hypothesis that dark places/attractions can be explored as potential tourist resources, diversifying the cities destination supply. The places related to death within the death-tourism framework are explored within the urban landscape. The research applies supply-demand approach and includes semi-structured interviews with different stakeholders from the supply side and a questionnaire accessing the tourist’s perspective and readiness from the demand side. Special attentions is given to the cities as concentrating the major part of the dark sites/attractions in the country, being at the same time integral part of the public areas and urban landscape, with special designation and/or combination of additional recreational functions. The data and results from the conducted research revealed that dark tourism in Bulgaria, in the narrowest sense is relatively unknown, unexplored type of tourism, difficult to distinguish and overlapping with other types of tourism mainly in the cities. The paper also raises the discussion about the necessity to extend the dark tourism research in the cities, taking into account the non-western approach and cultural sensitiveness. The paper aims to discuss these issues.

The methodology of the research, in its nature, is purely qualitative, widest and most applicable (Biran A., Hyde K., 2013), (Wight, 2006) (Light, 2017) and follows two main stages: inventory, classification and potential of the dark tourism sites/attractions in Bulgaria and supply-demand approach for pilot exploratory study of the reediness of the suppliers and main stakeholders from one side, and the tourist’s perceptions from other side.

The data and results from the conducted research revealed that dark tourism in the narrowest sense in Bulgaria is relatively unknown, unexplored type of tourism, difficult to distinguish and overlapping with other types of tourism mainly in the cities. The findings challenge the predominant understanding of dark tourism typology, spectrum, and type of places/attractions (Light, 2017). Within the tourism-death relationship framework in the non-western approach with narrow focus in Bulgaria as research area, the author can confirm that the concept of dark tourism research should be extended taking into account the religion (relationship to death), historical development and political regime. The results obtained clearly show that the main difference from the western approach lies in on completely different conceptual basis, which differs from the concept of dark tourism. Tourism is mostly linked with recreation, leisure, and entertainment, while the dark places/sites related to death and suffer are mostly linked to religion, historical or political heritage. Besides being different both create and conduct to a behavior and visit of such places with deserved respect, honor and part of national identity and culture.

The study’s focus is narrow and limited at national level as part of “eastern” (non-western) context of tourism-death relationship framework. The findings resulted from pilot exploratory study provide theoretical and practical insights into understanding of dark tourism and its potential development in Bulgaria by considering the availability of dark sites/attractions, supply (readiness of main stakeholders) and demand side (tourist’s perspective). The paper limits the research in the post-modern context stressing on tourism/leisure and commercial use of death as attractions and places. Other limitations are pilot character of the exploratory study and the limited number of respondents.

The paper delivers practical insights into understanding of dark tourism and its potential development in Bulgaria by considering the availability of dark sites/attractions, supply (readiness of main stakeholders) and demand side (tourist’s perspective).

Most of the research in the field of dark tourism as expression of tourism-death relationship framework are concentrated on the “western way of thinking” (Light, 2017, p. 297) covering countries from West Europe, USA, Australia (Foote, 1997), (Bowman M., Pezzullo P., 2010, p. 188). The use of Western frameworks for understanding the tourism-death relationship in other parts of the world and particularly in Bulgaria as Eastern European and orthodox country may not be appropriate. For the specific research area – the case of Bulgaria, theoretically although incorrect, a parallel is possible between the western post-modern secularism and atheism as official communist policy between 1940 and 1990 (Metodiev, 2013). Darkness of sites/attraction identified within the tourism-death relationship and exploitation of the death is seen supporting and commemorating the sacrifice of the “heroes” of the time keeping them “eternally alive” and as symbols, incarnations of the “sacral” political power.