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The purpose of this paper is to increase the understanding of how companies can implement rapid manufacturing (RM) (i.e. the use of additive manufacturing (AM) technologies for final part production) for mass customisation (MC), drawing upon the experiences of firms in the dental sector (one of the major users of AM technologies).

A framework for implementation of RM for MC was developed from the literature to guide the data gathering. Data from six case companies in the dental sector implementing RM for MC, supplemented with insights from their respective AM machine providers and software companies, were used to analyse how companies implement RM for MC and what considerations and challenges they face in the process.

The study shows how implementation of RM for MC entails different considerations depending on the stage of implementation and maturity of involved technologies. In total, 26 challenges have been identified that seem to play a crucial role in implementation. The paper suggests that RM can enable MC in manufacturing by achieving both a high number of units produced and as well as a high level of customisation of each product.

Based on the review of the literature, no case studies exist that investigate companies implementing RM for MC despite literature having suggested RM as an enabler for MC in manufacturing for many years.

COVID-19 highlighted the potential value of improving knowledge sharing (KS) processes among hospital estates and facilities management (HEFM) departments. Organisational trust (OT) is a recognised predictor of KS interactions, but the interplay of impersonal and interpersonal OT components is yet to be investigated fully. In response to recent calls, this study aims to explore the effect of organisational features on personal trust and OT components required for KS episodes, in the context of the English National Health Service (NHS).

A qualitative, exploratory grounded theory approach was selected, using primary data from 22 semi-structured interviews and secondary data from grey literature. A model of trust for KS among employees from geographically distributed units with pooled interdependence was synthesised from a review of the literature and used to connect the organisational features to different trust mechanisms.

This study identifies four organisational features with a compound barrier-effect on impersonal-based OT, interpersonal-based OT and personal trust for KS interactions: lack of professional development, inappropriate reward and incentive systems, reorganisations/organisational change and benchmarking.

This study sought to generate theory about the interplay of organisational barriers and trust components required for KS, not to describe HEFM KS across the entire NHS. Future studies with more comprehensive data collections can build on this exploratory study by quantitatively testing the compound barrier effect of the organisational features.

Practitioners can benefit from the insights into the barriers inhibiting trust mechanisms required for effective KS processes. These can inform policymakers in English and potentially other health-care systems in designing enhanced collaborative arrangements, which are required as future crises, e.g. pandemics and climate change hazards, will require increasingly complex solutions.

This study addresses the interplay between personal trust, impersonal OT and interpersonal OT for KS by identifying the compound barrier effects of underlying organisational barriers common to personal trust and OT.

The purpose of this paper is to illustrate the development of the final outputs of a research project looking at partnerships between technology‐based start‐ups and large firms (“asymmetric” partnerships). It presents the stage of the research aimed at understanding how best to design outputs to assist firms in managing such partnerships.

A combination of company case studies, company workshops, an end‐user survey and pilot dissemination programme were used to identify an appropriate form for the packaging and delivery of the research findings (i.e. what problems can be encountered in such partnerships, and what approaches companies have implemented to overcome these problems).

A range of approaches for overcoming the problems of managing partnerships between firms whose age and size are markedly different were catalogued. The research presented in this paper revealed that companies felt best able to learn from the experiences of others through a combination of direct support, multi‐company workshops, and online access to selected materials.

The generalisability of the findings may be limited by the fact that the majority of the organisations collaborating in this research either were located in the high‐technology business cluster in and around the city of Cambridge, UK or had formed partnerships with companies in this geographic region.

Partnerships between technology‐based start‐ups and technology‐intensive large firms can provide an effective means of accessing and integrating the complementary assets required to bring a novel technology to market. This research will help firms overcome the numerous challenges involved in setting up and managing such partnerships by providing stakeholders with easier access to academic research findings. It will assist researchers who are considering how to disseminate research outputs to industry.

There is a strong body of work on improving the performance of partnerships in general, but less on overcoming the practical challenges of managing partnerships between firms of markedly different age and scale. In addition, the selection of the optimum process for ensuring that the findings of such research are used to support implementation remains a topic of debate. This work helps to address both gaps.

Literature shows that university spin‐offs (USOs) have idiosyncratic strengths in comparison to other new firms; however, evidence also shows that Chinese USOs have a low survival rate, and only a small percent of them can grow into sustainable businesses. The purpose of this paper is to conduct an empirical study to inquire about the variable growth barriers to Chinese USOs, in order to address two major research questions of this paper: what are the major growth barriers, and how significant they are; and what supports should university and government provide to eliminate those barriers?

In the first place, this paper attempts to explore the research questions through literature review and pilot interviews, based on which, a questionnaire for a survey was developed. Then, this study then attempts to address the research questions through a nation‐wide survey in 2009 across 69 national university science parks.

This paper finds that corporate governance issues, managerial concerns, and lack of infrastructure support are three major categories of barriers that thwart the growth of USOs in China. In addition, this paper also identified the support that is expected from universities and government agencies in order to cope with the barriers.

This paper contributes to theory in three ways. First, it tests and validates some existing conceptual frameworks concerned with the growth barriers to USOs. Second, it sheds light on the specific growth concerns of Chinese USOs and identifies three kinds of barriers. Further, this study provides evidence for future policy making regarding USOs and university technology transfer activities in China. This research will be of interest to policy makers, academic entrepreneurs, and university administrators.

The purpose of this paper is to provide an overview of the recently published report entitled Funding Technology: Britain Forty Years On.

The report forms the fourth in a series that has examined the funding of innovation and entrepreneurship in differing national contexts. The first three reports covered the USA, Israel and Germany.

The report found that the UK displays economic weaknesses in the exploitation of new ideas, and discusses factors that are hindering the UK's ability to capitalise on turning research outputs into successful products and services.

The report is of value in warning that Britain must make the component parts of the knowledge economy work more effectively together.

As traditional manufacturing, previously vital to the UK economy, is increasingly outsourced to lower‐cost locations, policy makers seek leadership in emerging industries by encouraging innovative start‐up firms to pursue competitive opportunities. Emerging industries can either be those where a technology exists but the corresponding downstream value chain is unclear, or a new technology may subvert the existing value chain to satisfy existing customer needs. Hence, this area shows evidence of both technology‐push and market‐pull forces. The purpose of this paper is to focus on market‐pull and technology‐push orientations in manufacturing ventures, specifically examining how and why this orientation shifts during the firm's formative years.

A multiple case study approach of 25 UK start‐ups in emerging industries is used to examine this seldom explored area. The authors offer two models of dynamic business‐orientation in start‐ups and explain the common reasons for shifts in orientation and why these two orientations do not generally co‐exist during early firm development.

Separate evolution paths were found for strategic orientation in manufacturing start‐ups and separate reasons for them to shift in their early development. Technology‐push start‐ups often changed to a market‐pull orientation because of new partners, new market information or shift in management priorities. In contrast, many of the start‐ups beginning with a market‐pull orientation shifted to a technology‐push orientation because early market experiences necessitated a focus on improving processes in order to increase productivity or meet partner specifications, or meet a demand for complementary products.

While a significant body of work exists regarding manufacturing strategy in established firms, little work has been found that investigates how manufacturing strategy emerges in start‐up companies, particularly those in emerging industries.

The purpose of this research is to better understand the human aspects of open innovation in small- and medium-sized enterprises (SMEs) by exploring how intrinsic and extrinsic motivation influence enjoyment in helping others, knowledge sharing and knowledge hiding and consequently firms' open innovation.

We collected data with a survey among CEOs in 140 SMEs and performed confirmatory factor analysis applying structural equation modeling in IBM SPSS AMOS (v. 26).

Results reveal that intrinsic motivation is positively associated with helping behavior and knowledge sharing and negatively associated with knowledge hiding. We also confirm the positive relationship between extrinsic motivation and knowledge sharing. Moreover, we find that knowledge sharing increases and knowledge hiding decreases the firm-level open innovation. Especially in high-tech industry, knowledge sharing is a vital determinant of open innovation.

Responding to the calls for a deeper understanding of the individual-level factors that determine organization-level open innovation, in this research we focus on the human aspect of open innovation in SMEs. Open innovation is a widely recognized and implemented concept among large corporations and facilitates better understanding of new technological and market developments both within and outside of organizations. However, understanding of the microfoundations of open innovation in smaller firms is still limited, but this steam of research is growing rapidly.

This study explores how open innovation (OI) can be instrumental for entrepreneurs in sensing and seizing entrepreneurial opportunities in small and medium enterprises (SMEs). This study also illustrates how OI can help SMEs overcome the liability of smallness.

This is exploratory research using an inductive, multiple-case study approach. This study capitalizes on five in-depth case studies of European SMEs to explore a phenomenon using replication logic and provide a robust basis for theory building.

This study presents a holistic view of the OI process in SMEs and illustrates the crucial role of entrepreneurs. The study provides a better understanding of how OI can help entrepreneurs sense and seize entrepreneurial opportunities by envisioning venture ideas and implementing business model innovation through the management of innovation partners.

The study emphasizes two critical roles of entrepreneurs in implementing OI in SMEs. First, the entrepreneur can be the instigator of strategic change, and second, he/she can orchestrate the innovation network. The findings emphasize that OI helps avoid knowledge corridors at the venture idea stage, leading to a (re)structuring of the business model and the emergence of a network of innovation partners, which should be managed hands-on. This study discusses in detail the two crucial roles of entrepreneurs.

In this paper, the authors argue that multicultural skills and relational leadership act as enablers for open innovation, and thereby examine the process through which teams can utilize multicultural skills to support the development of relational leadership and knowledge sourcing and sharing (KSS) through individual interaction and relationship building. The authors address the following research question: How does relational leadership enable open innovation (OI) among employees with multicultural skills?

This paper applies a multi-level approach (team and individual level) and builds on interviews with 20 employees, middle and senior managers with multicultural experiences, working in open innovation environments.

The authors’ findings shed light on the process through which social exchange relationships among team members (e.g. R&D teams) and knowledge exchange partners are enhanced by the use of multicultural skills and support the development of relational leadership to facilitate KSS and ultimately OI. The decision for participants to collaborate and source and share knowledge is motivated by individual reward (such as establishing network or long-lasting contacts), skill acquisition (such as learning or personal growth in decision-making) and a sense of reciprocity and drive for group gain. The authors encourage greater human resource (HR) manager support for relational leadership and the development and use of multicultural skills to promote KSS.

Despite the value of our findings, this paper is not without limitations. The authors explained that the focus of this study design was on the work activities of the participants and their skill development and not specific projects or organizations. It was outside the scope of this study to examine variations across organizations and individuals as the authors wanted to focus on multicultural skills and relational leadership as enablers for OI. The authors recommend that future studies extend our research by unpacking how various boundary conditions including relational leadership and multicultural skills impact KSS and OI over the life cycle of innovation teams within large multinational organizations, across countries and ethnicities.

The study’s findings provide managers with improved understandings of how to enable an individual's willingness and readiness to source and share knowledge through multicultural skills and relational leadership. Managers need to ensure that human resource management (HRM) practices celebrate multicultural skills and support relational leadership in innovation teams. The authors suggest managers engaged in OI consider the components of social exchange as described by Meeker (1971) and utilize reciprocity, group gain, rationality and status consistency to support the emergence relational leadership and KSS in innovation teams.

In this paper, the authors contribute to the dearth of literature on the boundary conditions for OI by examining the role of relational leadership and characteristics/skills of the workforce, namely multicultural skills and contribute to the scarce research on the role of employees with multicultural skills and their impact on OI and present multicultural skills/experiences and relational leadership as enablers for OI.