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1 – 10 of 204Angela Dobele, Jane Fry, Sharyn Rundle-Thiele and Tim Fry
A broad array of information channels exists for service customers. The purpose of this study is to better understand the relationship between the use of, and trust in…
Abstract
Purpose
A broad array of information channels exists for service customers. The purpose of this study is to better understand the relationship between the use of, and trust in, information channels, so that there is scope to increase the effectiveness of reliable information provision and, hence, to change behaviour.
Design/methodology/approach
This study empirically explored whether customers use channels they trust, and trust what they use, and examined the association between individual (demographic) factors and that trust. A total of 472 mothers completed an online survey.
Findings
The current study empirically explored channel trust and individual factors, finding that individual factors (such as education level) and trust warrant inclusion in traditional communication models such as Communication–Human Information Processing. The findings revealed that the more highly educated a customer is, the more likely it will be that a health professional is their most trusted channel, but the less likely it will be that they consider family the most trusted channel. Magazines are the least trusted information channel. Further, while informants’ most trusted information channel was healthcare professionals, this was not the most common information channel used.
Research limitations/implications
This study was limited to a female consumer sample focused upon one service (maternity and child health) and five key information channels, which limits the generalizability. Further, the data were collected via an internet survey, which have biased may the results on use and trust of the internet.
Practical implications
The findings showcase the importance of demographic factors and the relationship between trust in information sources and use. The insights developed provide a useful research agenda for the future. This study was limited to a female consumer sample focused upon one service (maternity and child health) and five key information channels, which limits the generalizability of the findings. The data were collected via an internet survey, which may bias the results on use and trust of the internet. Additionally, the data were collected over five years ago, which may have some impact on factors such as the role and importance of internet usage. However, these limitations do not detract from the primary focus of this study and the main findings remain new and relevant.
Originality/value
This study undertook an empirical exploration to examine information channel trust and individual factors, thereby extending the research focus beyond current traditional communication model approaches. Models such as Communication–Human Information Processing focus on individual cognitions and assume a staged sequence of decision-making following traditional decision-making models and ignoring channel attributes such as channel trust, thereby limiting understanding. The current study indicates that communication models will benefit from the addition of channel trust and additional individual factors (such as demographics) to extend understanding beyond individual cognitions.
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The purpose of this paper is to develop a model to assess participant satisfaction of a teaching and learning experience. Additionally, the way innate psychological needs…
Abstract
Purpose
The purpose of this paper is to develop a model to assess participant satisfaction of a teaching and learning experience. Additionally, the way innate psychological needs influence the satisfaction formation process will be examined.
Design/methodology/approach
A cross-sectional, quantitative approach was chosen and path analysis and t-tests were used to analyze the data.
Findings
Satisfaction is formed by two related constructs, emotions and perception of quality, and together explained 53 percent of the variance in satisfaction. Higher levels of psychological need fulfillment were shown to positively influence emotions and quality perceptions and indirectly influence satisfaction judgements.
Practical implications
These findings have relevance for education and training providers. First, they provide a comprehensive way for educationists to manage and measure satisfaction.
Originality/value
Many teaching and learning evaluations are based on quality judgement and single measure of satisfaction. This study shows the important role positive and negative emotions play in determining satisfaction judgements. Additionally, and for the first time, the influence of different levels of psychological need fulfillment on satisfaction has been reported.
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Po-Chien Chang, Gao Xiaoxiao and Ting Wu
The purpose of this paper is to examine the relationship between sense of calling and work meaningfulness with job crafting as a mediator and spiritual leadership as a moderator.
Abstract
Purpose
The purpose of this paper is to examine the relationship between sense of calling and work meaningfulness with job crafting as a mediator and spiritual leadership as a moderator.
Design/methodology/approach
Adopting a three-wave procedure, data were collected from 333 participants across industries from Guangdong province, China.
Findings
Results indicate that job crafting partially mediates the relationship between employee sense of calling and work meaningfulness. Moreover, the positive relationship between job crafting and work meaningfulness is more significant when spiritual leadership is high than when it is low. Additionally, spiritual leadership moderates the indirect relationship of sense of calling and work meaningfulness through job crafting such that the indirect effect of sense of calling is stronger when spiritual leadership is high than when it is low.
Originality/value
Based on self-determination theory, this study adds to current literatures examining the importance of sense of calling on a person's career and explores the boundary conditions, which bring desirable outcomes.
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Robert D. Brooks, Amalia Di Iorio, Robert W. Faff, Tim Fry and Yovina Joymungul
The purpose of this paper is to provide some insights into the exchange rate exposure of Australian stock returns.
Abstract
Purpose
The purpose of this paper is to provide some insights into the exchange rate exposure of Australian stock returns.
Design/methodology/approach
Using a dynamic econometric approach that allows for both asymmetry and time‐varying risk exposures in both the exchange rate variable and the market variable, a large sample of Australian firms were tested over the period of January 2001 and December 2005. The data were analysed using three different classification methods, forming portfolios according to industry sector, size deciles, and censoring deciles.
Findings
Although the evidence of exchange rate exposure is limited across the sample of industries, the following were found: a time‐varying asymmetric effect primarily in the utilities sector, time‐varying exposure in the materials and energy sectors, and an asymmetric effect in the technology sector. Further, some time‐varying asymmetric exchange rate exposure was found across most size and censoring deciles and also substantial evidence of a positive asymmetric effect in the market beta across all three classification methods.
Originality/value
This approach varies from previous studies in this area that only allow for asymmetry and time variation in exchange rate exposures. The paper also examines the Australian stock market, a market which has not been extensively tested in this area of empirical research.
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William Dimovski and Robert Brooks
While Luoma and Goodstein (1999) find increased stakeholder representation on the boards of American companies, Dimovski and Brooks (2004) provide evidence that the Australian…
Abstract
While Luoma and Goodstein (1999) find increased stakeholder representation on the boards of American companies, Dimovski and Brooks (2004) provide evidence that the Australian initial public offering (IPO) market does not require non equity stakeholder representation on their boards. This paper analyses the change in composition of the boards of large Australian companies post listing. We find a substantial increase in the number of directors holding equity capital in the firms in which they hold their directorships. We also find a decrease in the number of non equity stakeholder directors post listing. This suggests that directors putting their money into the firms in which they have a stewardship function is an important element in the Australian capital market.
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Argues that the gold standard is the only monetary regime consistent with the philosophy of free enterprise and assesses the contributions of Friedman, Mundell and Hayek to…
Abstract
Argues that the gold standard is the only monetary regime consistent with the philosophy of free enterprise and assesses the contributions of Friedman, Mundell and Hayek to monetary theory as supporters of the free market but opponents of the gold standard. Critically reviews the basic ideas of each and notes that Greenspan, while apparently endorsing the gold standard, has not actually used his position as chairman of the US Federal Reserve System to move towards it. Lists some economists who support both free enterprise and the gold standard as a “vital aspect of political economy”.
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The importance of mentorship in academia is discussed, and in particular the work of Timothy L. Wilson who has been instrumental for the author in this respect is described…
Abstract
Purpose
The importance of mentorship in academia is discussed, and in particular the work of Timothy L. Wilson who has been instrumental for the author in this respect is described. Drawing on historical practices from academia and the arts, the purpose of this paper is to communicate why and how mentorship could be applied.
Design/methodology/approach
As a conceptual paper this draws knowledge from the author's experience.
Findings
The general message concerns the importance of mentorship in order to create a vibrant (and sustainable) academic community.
Originality/value
The value of this paper is twofold: primarily it celebrates Timothy L. Wilson as a model to mentorship in academia, second it communicates the importance of mentorship per se.
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Yuhan Luo and Mingwei Lin
The purpose of this paper is to make an overview of 474 publications and 512 patents of FTL from 1987 to 2020 in order to provide a conclusive and comprehensive analysis for…
Abstract
Purpose
The purpose of this paper is to make an overview of 474 publications and 512 patents of FTL from 1987 to 2020 in order to provide a conclusive and comprehensive analysis for researchers in this field, as well as a preliminary knowledge of FTL for interested researchers.
Design/methodology/approach
Firstly, the FTL algorithms are classified and its functions are introduced in detail. Secondly, the structures of the publications are analyzed in terms of the fundamental information and the publication of the most productive countries/regions, institutions and authors. After that, co-citation networks of institutions, authors and papers illustrated by VOS Viewer are given to show the relationship among those and the most influential of them is further analyzed. Then, the characteristics of the patent are analyzed based on the basic information and classification of the patent and the most productive inventors. In order to obtain research hotspots and trends in this field, the time-line review and citation burst detection of keywords carried out by Cite Space are made to be visual. Finally, based on the above analysis, it draws some other important conclusions and the development trend of this field.
Findings
The research on FTL algorithm is still the top priority in the future, and how to improve the performance of SSD in the era of big data is one of the research hotspots.
Research limitations/implications
This paper makes a comprehensive analysis of FTL with the method of bibliometrics, and it is valuable for researchers can quickly grasp the hotspots in this area.
Originality/value
This article draws the structural characteristics of the publications in this field and summarizes the research hotspots and trends in this field in recent years, aiming to inspire new ideas for researchers.
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Syed Muhammad Irfan, Faisal Qadeer, Muhammad Ibrahim Abdullah and Muddassar Sarfraz
The primary study purpose is to examine whether managerial support triggers job crafting and sustainable employability, and to what extent work uncertainty moderates the…
Abstract
Purpose
The primary study purpose is to examine whether managerial support triggers job crafting and sustainable employability, and to what extent work uncertainty moderates the managerial support and sustainable employability relationships mediated by job crafting using a moderated mediation approach. Thus, this study aims to uncover new antecedent and outcomes of job crafting using job demands and resources (JD–R) theory as no such research has yet examined these relationships.
Design/methodology/approach
The structural equation modeling (SEM) technique was employed to test the proposed relationships based on survey data that include a final 483 knowledge workers of the services sector. The authors tested the structural model using self-developed estimates for AMOS 24.0 to examine the moderated mediation process models (process models 7, 14 and 58) rather than using a conventional process macro through SPSS.
Findings
Consistent with the formulated hypothesis, the results of this study indicate that managerial support directly stimulates job crafting and sustainable employability. Further, job crafting mediates the relationships between managerial support and sustainable employability. This validates the JD–R theory assumption that managerial support as job resources initiates a motivational process through job crafting, leading to sustainable employability as the outcome of the motivational process. Additionally, the moderated mediation results show that in the presence of high work uncertainty, employees are more engaged in job crafting to boost their sustainable employability.
Practical implications
Organizations may incorporate these findings while developing human resources (HR) management policies and practices to align top-down and bottom-up job re(design) approaches. For example, by designing line managers’ role in implementation of supportive HR practices, their supportive leadership behavior towards employees will successfully trigger job crafting and nurture their sustainable employability.
Originality/value
This research adds to the work design and employability literature. No such study has yet examined whether managerial support triggers job crafting and sustainable employability. Prior studies examine personality traits, some individual difference variable, job characteristics, or leadership influence as antecedents of job crafting. Utilizing the JD–R theory, we empirically validate that job crafting plays a vital role in the motivational process initiated by the job resources (managerial support), leading to sustainable employability as an outcome of the motivational process. The authors further show that in the presence of high job demands (work uncertainty), employees are more engaged in job crafting and more conscious to boost their sustainable employability.
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A. Cardona, I. Klapka and M. Geradin
This paper presents the architecture for a new finite element program written in the C++ programming language. A powerful command interpreter allows the user not only to introduce…
Abstract
This paper presents the architecture for a new finite element program written in the C++ programming language. A powerful command interpreter allows the user not only to introduce data, but also to define the algorithms that will treat this data to obtain the desired results. In this way, the program can be very easily configured to new computational strategies. By following an object‐oriented programming technique, we expect the program would not fall into the “stagnation” state that affects large finite element codes currently in use.
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